Swift and good customer service. Didn't do like most mechanics that try to suggest other things to…read moredo to cost more.

They play games with price when you tell them you have a coupon. I asked what the price was and…read moretold it was $85, then when I get to pay they say it was an extra $10 for supplies. Okay so why wasn't that initially disclosed when I asked? I really can't stand being told it's one price and then when it's time to pay it's another. That's NOT how you do business. Needless to say I won't be doing business here moving forward, and will make the further drive to Precision Auto Care. The gentleman at the end cleaned it up a bit by filling my air with tire. But let's be honest I can do that at QT. Don't play games with young women just because we ask for recommendations! You've lost a potential customer and I would've loved to come back and do more business because my car is due for maintenance! I'll be letting my family and friends in the area know of this experience as well.

I had to leave a review because the service was outstanding. From the moment I pulled in, the…read moretechnician was friendly, respectful, and took the time to explain everything they were doing. They checked my lights, inspected the cabin air filter, and performed several other routine checks to make sure everything was in good shape. The entire visit only took about 15-20 minutes. I usually take my car to the dealership for oil changes, and I'm rarely out of there in less than two and a half hours. The business was clean, the staff was professional, and everyone I interacted with was genuinely kind. They also offer a military discount, which means a lot to our family. I'll definitely be returning for future service, and I highly recommend them to anyone looking for a fast, professional, and hassle-free oil change.

I came for an oil change and Dug was super nice to me and so very helpful. Thank you Dug! I spent…read morea little over 120 dollars.

Stopped in without an appointment to get a tire repaired on a fleet vehicle. The entire front desk…read morestaff were great and very communicative as to the status. Fleet service requires additional phone work to approve all service. The manager made me feel welcome and the service technician was very nice as well. I had a question about the tire sensor on the vehicle and Kennith came out to the car and explained what needed to be done and everything was resolved before I left the site. They have a great and positive team there and I will come back for additional services.

This Pep Boys on North Henry Blvd in Stockbridge is badly mismanaged…read more They kept my car for over a month with almost no communication. I had to chase updates, received misleading and inconsistent information, and watched deadlines come and go with no explanation. The manager, showed no urgency or accountability, allowing the situation to drag on far beyond what is reasonable. Front desk communication was unreliable and added to the confusion. This experience reflects a serious operational failure. I would not trust this location with my vehicle again and strongly advise others to go elsewhere.

I was greeted upon arrival and offered cold water. My service was quick and they showed me how…read morenasty my filters looked. They were quick and funny'. Even found coupons for me. Definitely my go to spot. Danny was super cool!

I believe this is my second visit at this location. The staff greets you with a cold water. Very…read morefriendly and efficient work amongst the staff. They work as a team. Good service. Reasonable prices. I went for an oil change. They cleaned my windshield and filled my tires with air. Verified the oil level with me.

Don't do business at this company. They broke my windshield paid for repairing it but the manager…read more(Michael Santiago) doesn't want to pay for the tint that was on the windshield before they cracked the windshield stating that was a luxury.....yeah a luxury I paid for years ago and should have been paid for along with the windshield! The estimate I got was for 110.00 and another for 170.00 this is how cheap he is. He's arrogant and cheap. I will never do business at this so-called company ever again!!!!

Don't take your vehicle here if you want to have a lot repairs problems later on to your vehicle…read more Went here to get a oil change with my car notice my car was leaking oil a couple of weeks later after my oil change. Took it to my mechanic he explained the leak was coming from oil filter. I forgave grease monkey for the mistake because I caught the problem before any major problems. So I took my new truck to get a oil change here and the same problem happen to my truck . They put the wrong filter on my truck way too small for my truck.

If I could give this place a half star I would. They double charged me for the same service. I…read morewas charged $114 twice by this "so called" car wash. When I explained to the manager that I was being charged twice, he just brushed me off as an idiot trying to get over on them. My bank finally got everything straight, and reimbursed me the $114. They also lost my garage door opener. The young man who vacuumed my car claimed no knowledge of what could have happened to my garage door opener, but I know that they lost it. Do not waste your hard earned dollars on this place. They are horrible.

Hadn't been here in 2 years but just got my car washed. I specifically wanted the Ultimate for them…read morecleaning the console. I got in my car and the console wasn't cleaned and the seats weren't vacuumed. I was told someone started on my car and didn't finish though I watched one guy clean my entire car. Then he claimed the vacuums wouldn't get everything out my seat (a little glitter). I asked him to go over it again. He did but not to my satisfaction. I then asked him to reclean the console which hadn't been cleaned at all. He cleaned it but they're attention to detail is non existent. I'm not sure if there's been a change in management and it hurts me to leave this review after having been going here for so many years prior. However being that I've spent $25 on a less than superb job hurts me more. Unfortunately I have to finish the job at home. They just lost a customer.

I only get oil changes from Grease Monkey but this location just made me take my services somewhere…read moreelse. I took my SUV to the Morrow location Sunday Aug.23rd around 230pm. When I arrived, the manager said he was eating lunch, I said ok. I told him a wanted a oil change. He said ok, its $129.99. I said ok sir, I also have a coupon. He said ok. After waiting in the sitting area, the manager comes back 15mins later and says total is $160.34. I said excuse me, but I have all my receipts and I've never paid more than $115.00 after coupon is applied. He said that is with the coupon. I said, sir you did not give me what I asked for, can I have a receipt to match yours vs last time I came? The manager said no. So to avoid a trip to jail and his family receiving bad news, I left. Ill never return to any location. I emailed the company and have yet to hear back from a representative.

Came here for an oil change, not a dating service. Apparently professionalism isn't part of the…read morepackage, because the employee thought it was appropriate to give my wife his phone number after servicing her car. Completely inappropriate and uncomfortable. If you can't trust employees to act right during a basic service, that's a serious problem. Not only have you lost my business, she won't be returning either. Do better

They deserve 0 stars, I went in for an emissions. I was told it failed for not ready, which means…read moreeverything was working on my vehicle as it pertains to an emissions. I pay, get my key, go get in my vehicle and the car won't start, no instrument lights, no radio, no A/C and windshield wipers won't turn off. I go inside to address the issue with the staff and he states that they did nothing wrong. We go back and forth and the management continues to deny that they were the cause. He states that they can look at it for $110, I said I'll have the car towed. After looking the vehicle over for about 35 minutes, I was able to get it started and find the issue. When they attempted to do the emissions check, somehow he shorted the system and blew the OBD2 fuse I go back inside to let them know the issue. The manager just nods and smirks, no apology, no offer to refund or anything. Useless shop, beware, go elsewhere!!

I've been going to this business for over 20 years and they have ALWAYS been straightforward and…read morehonest in their pricing and more importantly in their diagnosis of issues with my vehicles. Not always easy to find a good, reliable vehicle repair spot that you can trust, but this Goodyear location has never let me down.

You can trust them. Excellent customer service…read more Kevin took care of me and was on time.

Best experience ever. me and my sisters car broke down and we had no where else to go, so we went…read morehere, and wow the service blew us away! We thought the car wouldn't be ready for a few days, and they fixed it in a matter of hours! On top of that, we told him we would wait in the McDonalds next to the establishment and he came and met us at the McDonalds to tell us that our car was ready! Couldn't ask for better service. Happy 250th America.

I had my TPMS sensors replaced at Auto Tek Customs. The quality of customer service by the owner…read moreand the staff was impeccable. The owner even took the time to answer questions about my JK. I'm so thoroughly impressed with Auto Tek Customs that I'll be making another appointment for my JK. Auto Tek Customs WILL be my JK customization authority moving forward!

Absolutely the right recommendations made and Mike did not attempt to take advantage of my lack of…read moreknowledge. Staff was very professional.