Waited in car line for maybe 20 minutes, did not like that another car drove in behind me and pulled into the car bay next to me after the attendant moved me from that very same service bay. I left there and went to Strickland Brothers on Old National Highway, service difference was like from night to day. Strickland Brothers made me feel like I was their priority. read more

This was my first time using this establishment. Just went for a simple oil change. It's kinda lying in the cut, I almost missed the turnoff to get to it. I recently cancelled the oil change place in ellenwood that I've used since moving here because the difference in Appearance between my last and recent visit has deteriorated and it looked and felt dirty and un kept. This jiffy lube was neat and clean in appearance and personnel. I was ok with the price but the fact that I used an internet coupon made it even better. read more

The staff was super friendly. I appreciated the way that they informed me about what was going on with my car and the services that I needed without it feeling like I was being upsold. I also showed up 20 minutes before closing and they still provided great service. I will be back! read more

These guys are awesome! Great customer service experience. They are all professionals that know what they are doing and will take great care of you. Thanks Daniel and Stephanie! You guys are awesome. read more

This is a business that overcharges on the regular. $65 for a cabin air filter that costs $12.99 at auto zone and $30 to install on-site everywhere else. $110 on a synthetic oil change when it's $90 at the competitor. The staff is friendly but hella slow. They are more interested in goofing off and taking smoke breaks than doing their jobs. I know that no one is paid enough anymore, but service is sort of an expected given. Manager gave me a discount without prompting from myself, but charged me for a tire rotation that was (admittedly) not performed and charged me $65 for the cheapest and easiest item to repair on my car. No tools involved, 5 minute fix, $13 part. When I arrived, there was one car in the oil change bay, hood already up, manager said 10-15 to finish. That took 30. My car got pulled in, had the hood up for 50 minutes, i observed maybe 10 minutes of work in that time. It's just an oil change. E-Vac, add oil, check fluids, take info. Air filter was replaced long before the staff even cared to start on the oil. It was not busy when I got there, and wasn't busy when I left. I understand that there are other customers in front of me and that work has to be delegated as necessary, but this place charges too much and doesn't work at a respectable pace. $167 is very close to what I should have been charged for a synthetic oil change, a cabin air filter, and a tire rotation. I'll acquiesce to $185, give or take. But I didn't even recieve the tire rotation, and was given lip service about the "discounts" I got from the exorbitant prices. I do not recommend this location. Look elsewhere. Not a good deal. read more

If I could leave 0 stars I would. Came in for an oil change. The Tech (Gabriel) drained the transmission fluid instead of the oil. Now my vehicle has to be towed...complete hassle due to their negligence and incompetence. DO NOT COME TO THIS OIL CHANGE PLACE!!! read more

I came here to get air in my tires and was immediately greeted and directed to pull into the shop. Jason was great and promptly corrected the air pressure in my tires. The only downside I see to This location is it is not central. It can be easy to miss if you are not sure where you are going. Otherwise, I had a great experience here, no wait time and great customer service. I will be back! read more

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When I am getting my car serviced I like to either set an appointment, or be the 1st one there (Which I was today). This was my 1st experience with Jiffy Lube, so obviously, also my 1st time at this location. The location is off in the cut, near an airport "Park-n-Ride", which is a bit off the beaten path itself and down a hill, though it's off a major road. Every member of the staff that I interacted with, from the tech, to what I assume was a supervisor or manager and the young lady working the desk, was awesome! I was only getting some minor/routine work done and I am speculating and hoping as to how they might handle some heavier lifting, but based on today's experience; Definitely "thumbs up" Jiffy Lube! read more

Ever time I the mistake of going to a jiffy lube for my emissions inspection they say "not doing those today". It's the fault of the company for advertising services they never have. Save a wasted trip and go somewhere else. read more

Came here and used a Groupon with no issues. Service was fast and friendly with nice touches like vacuuming the floorboards and checking tire pressure. Clean restroom and lobby area. The synthetic blend oil change was reasonably priced. A little tricky to get to the entrance as it is behind the street entrance next to park and fly. read more

Jiffy Lube - Oil Change Stations Near Me - College Park, Georgia

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I just want to give a special shout-out to Malik B, Caleb M., Kyle E, and Rondrell V! I came to Jiffy Lube because after 3 frustrating days of trying to extract my oil pan bolt (even with the extractor), I finally gave up. Because the bolt was so stripped, I was not very hopeful it would be removed. The service I received was not only friendly, but quick, prompt, and very smooth. I'm a gal that works on my own cars, so I was enthusiastic to see the process. They allowed me to watch, answered all of my questions, and made the visit very enjoyable! Thank you fellas for working so diligently to get me back to driving my baby! I appreciate y'all! Keep up the great work! read more

Waited 2 hours and paid double of the quoted price. The manager was in charge of the maintenance and work of my car. To be completely honest, I have little or no care about cost, but I do care about inconsiderate liars. Do not quote me and then charge me for a part, that I asked in DEEP detail about before agreeing, that cost more than the quote! They picked the right one today. If you're looking for a genuine service and/or mechanic, stay away for this place. To put things in perspective, I waited 2 hours and paid $589.91 for a tune-up that I was quoted $350 on. Not only was my tune-up incomplete but I was very clearly lied to about the pricing. I hope they get commissions. I hope this helped! read more

Great service and no appointment required. I came for an oil change and was in and out in less than an hour. The lady at the front desk was kind and helpful and the gentleman was friendly. The prices were very reasonable and happy they were open on Sunday. I will return to this location, thanks for the great service! read more

Didnt even know this Jiffy Lube was here..I needed an oil chain and just so happened this one was very close..Its located behind the BP gas station just off of Camp Creek Parkway and Hersel Road, College Park. I drove up to the front of the business and the associates directed me to drive to rear and enter that way..When I pulled around the associate asked me what service I needed and I told them an oil change. He was able to scan the bar code VIN, which let him know all the specifics of my previous oil changes..so I didnt have to fill out any paper work, it was already in the system, including the type of oil my vehicle uses. The associated were professional in handling my car, they even vacuumed inside of my vehicle for no extra charge..even though it was a thorough vacuum it least they tried. I was in and out in less than 15 minutes which was good. I used the bathroom and it was very clean...They also had a coupon on Groupon that I was able to use for a substantial discount!!! read more

I had a good visit. I was one of the first customers on a Saturday morning. The staff was nice and friendly. I think the oil change was a little pricey but most things are these days. When I left I realized they had resolved a notification light that had been on for about a week. I was excited. I didn't have to ask. I didn't know the location was there. I would go again. read more

I went to this location thinking I was going to be able to get a quick and easy oil change. Let this be a warning/ make sure you call them first because they may not have your oil filter in stock. They don't have your oil filter in stock it's an hour wait for them to get it. I never have been to a Jiffy Lube in my life that was out of my oil filter before. So I returned it and got my money back from my Groupon and will never return. read more

This place was usually good. I had used this place several time However, I came in for the oil change this time. The attendant was extremely rude. he told me to get in line. After more than 15 min. he came back and told me that he does not have the type of oil that I need for my car. No apologies for waste of my time. He could have informed me and not waste of my time read more

This place is such a joke. They're always "out of conventional oil" so they can upcharge you to premium, what kind of scam is that?! The people are rude, the waiting room is gross. Save your time and go somewhere else. read more

This Jiffy Lube was the absolute worst oil change service I've ever been to. The reasons are: poor customer service, extremely slow, no WiFi or coffee, didn't even get a sticker for my next oil change, and the emission tester was under maintenance. read more

The best service yet!! Earl made our experience very smooth. He was very knowledgeable and shared with us the best option for our car. He was very professional, very neat appearance as were all the employees. Very accurate when he told us he would have us in and out in 15 minutes, we were out in 10!! They definitely have a new customer and I will go back. read more

Went for an oil change and left with my car driving/sounding a little weird but didn't think anything of it. Next day my brakes were scrubbing extremely bad. My car was perfectly fine before I came to this location. Don't go here. They didn't check my tire pressure or top off my fluids even though the receipt says they did. read more

Very nice and friendly people, but didn't offer up a lot knowledge on tire selections. Plus left my carpet and new tires filthy and with grease stains. The tires were nicely priced with not a long installation time. read more

Jiffy Lube - Oil Change Stations Near Me - College Park, Georgia

Today as I had to get my oil change I visit the Jiffy Lube as I've been going there for years now the service today just so happen to be above the notch. I had the pleasure of meeting the area manager or general manager I'm not sure but upon knowing his job title I was please with everyone in general from the young lady that greeted my car to the second young lady who helped me on my way out. I wish I knew everyone's name but today was a great visit not that I don't have a successful visit Any other time I will continue coming as always I just wanted to share my experience. read more

I've been going to this location the last few times I've needed an oil change and Zach has helped me out each time. He always gave me ample amount of information and worked very quickly. Was never in there more than 20 mins. This last time both him and Earl helped me out and went as far as to provide me with recommendations to mechanics for a problem deeper than needing an oil change. HIGHLY recommend this location and if able, request them!!!! read more

Thanks for she quick and detailed service. They even gave me a little tire pressure check tool.

Really disappointed that this place is SO unreliable! Every time I drive out here, I have no idea whether to expect that I'll receive good service, or literally some of the WORST customer service I've experienced. Seriously over it after today. read more

I have been going to this location for the past 3 years (before Covid). I have always felt that the people at this location have ALWAYS been very kind and will do everything they can to make sure that you leave safe. I had to wait a little longer since my car needed a specific plug for my oil pan --the cap no longer sealed the pan and leaked at high pressure/speeds. Thank you to Bryant (upper), Shane (lower), and Taylor (store manager) for making me feel that my car is safe to drive the 64 miles that I need to drive daily! read more

Both my vehicles received oil change services from this location and both times I received excellent service from Jake, Tyler, Nina, and zaksakhari. I was greeted immediately upon arrival, received fast service and all my questions was answered. I will defiantly return. read more

Today my visit was nice, professional and quick Jake was extremely helpful and let me know what all I needed besides a oil change. As my friend always come to this location I will now continue to come to this location from even tho I live in sandy Springs. Nina is pleasant also along with the young man who greeted the car wish I knew his name. read more

We took our vehicle (2018 Honda) to Jiffy Lube to get our oil changed. A week after we noticed there was oil leaking from the car. We immediately took it back to Jiffy and explained the issue and they ran a "test" to see what the problem was. The said they didn't see anything, everything looked good, and since the car was sitting and not being used often that might be why it was leaking. A few days later we went to start the car and it wouldn't start. Oil was all on the garage floor and we had to get it towed to the dealership. The dealership revealed the oil filter was not put back on correctly which caused the damage to the oil pan. This is terrible service and Jiffy had 2 chances to get it right and didn't causing damage to the vehicle. They not only owe us a refund for the oil change, they need to pay for the damage to our car. read more

Cierra T. at this location has a major attitude problem and needs to find another line of work that doesn't involve customer service. I only stayed to get serviced here, because I didn't have time to go anywhere else. However, I will not be returning! read more

I ran over a speed bump too fast and my flap was hanging under my car, scrapping the ground. Totally embarrassing, I had to find the nearest place at the time to fix it. The female who answered the phone and also greeted me when I came in was extremely pleasant. They found a solution for me at no cost. I definitely would recommend them just my experience. Thanks again guys, I don't have to drive with my head hanging low. read more

I went to this business on 07-18-15 for an oil change and what I have gotten is a nightmare. After watching the manger Mickey damage my vehicle's drivers side door but hitting it into the handle of the office door THREE times, I finally had enough. The manager filled out an Quality Control Incident Report which I have found useless, even though the manger claimed it was there fault. I have called the district manger Mr. Simmons multiple times and have only received one follow up call and nothing since then. Buyer beware and if you own a large vehicle or a truck and still decide to use this place, please use Bay 2. Even the manager said Bay 1 where my vehicle was damaged was too small for trucks, and that an office door shouldn't even be in that area. YOU HAVE BEEN WARNED!! read more

Nice people but the most expensive jiffy lube ever. 40 dollars for an oil change is a joke.

I have never received stellar service from any Jiffy Lube's in the past; however, I was pleasantly surprised with this location. I apparently went when during an off time as I was the only customer in the bay. The service technicians were very friendly and didn't try to push and unnecessary services off on me. The main technician (I forget his name--also processed my credit card transaction) was very personable and seemed genuine when asking for repeat business. I would definitely recommend this location to those in the area or other folks that leave their car in the long term airport parking lots. read more

We had a great experience. Funny employee blasted his coworker with a leaf blower to show us where the entry was. Friendly staff all around with quick service. Clean place with free Wi-Fi and water bottles. I'm not sure what that other person's problem was, but this place is swell in my book. read more

I'm honestly not sure how this has so many stars. I came at 8:40am for a quick oil change. They open at 8am and the lady working the desk was on her phone with a personal call and didn't put the phone down - just covered the mouth piece and said she wouldn't have staff for another hour. No apology, no explanation. Unreliable and not super friendly. read more

I received great service from the team. From the moment I walked through the door, I was greeted with a smile and helpful attitude. There were a couple of vehicles ahead of me but I didn't mind sitting in the lounge. They offered me water as I waited for my vehicle to be serviced. I thought I was there for just an oil and filter change however they inspected the vehicle and reminded me that I need to change the air filter. I'll be back again and again. read more

On 8/28/19 I went to Jiffy Lube located at 3428 Camp Creek Pkwy to get my oil change on my BMW E92. This was a disaster and almost turned into a financial nightmare. To be succinct, the person who changed my oil threw out the oil housing filter cap STEM (The stem is very important for the proper flow of oil through the oil filter). Consequently, my engine light came on during my drive home. Upon troubleshooting the problem based on the diagnostic code, I returned to Jiffy Lube to simply ask the person who changed the oil whether or not he inadvertently threw out the oil filter STEM. At this point, I encountered a nightmare (the manager) that I was not anticipating. The manager had a major issue checking her ego about her extensive knowledge as a mechanic. She proceeded to tell me about her experience as a mechanic and denied that my car problem had anything to do with what happened during my oil change. I told her I wanted to see if my oil filter stem was in place and she continued to insist that "as a mechanic", this was not the problem. Then when she finally opened the filter cap, the stem was missing. She then said this piece was not necessary and would not cause the problem. Before taking my car into the BMW repair shop for an expensive repair, I bought the oil filter stem (alone with tools to open the oil filter cap) from Amazon and installed it. Now my car is running just as good as it was before I went to Jiffy Lube to get an oil change. If you own a BMW, be aware, the manager and her employees DO NOT KNOW anything about BMW motor vehicles. It cost me $129 for my oil change plus $60 for their ineptitude. This was one of the worst customer service experience of my life. read more

I went here for an oil change and one of the workers jokingly told me they'd put diesel fuel in my oil if I didn't buy a coupon booklet. When I left, my check engine light came on. I don't trust them. read more