I have been going here for more than a year. Their dedication to service and quality is…read moreoutstanding. They have gone the extra mile to provide extra service. Not only tires but a great place to go for an oil change and those other things that might go with it. I really appreciate their clear and honest advice. Friendly and helpful staff as well. The price is always reasonable.

This used to be my go-to for consistent service and repairs. I'm talking 15 years of satisfaction…read morewith their customer service, communication, pricing, and work quality. 15 YEARS!!! At this point I will NEVER be one of their customers again. I took my vehicle in mid-August because the connection between the headlight bulb and the wiring kept loosening (the wiring had been replaced by them the year prior). The car was with them for a full day, and I was told the issue was resolved and I was not charged for that work because it related to a previous fix....lovely!! Less than 10 days later, the same issue arose. I immediately knew that they had not fixed what I asked to be fixed as my headlight was once again out. I dropped my car off on Saturday, September 5, expecting a full day of waiting. I was called within 3 hours of dropping off with the diagnosis - a full headlight assembly priced at over $800. I was then told I really should just replace both sides on my vehicle so they both look "sexy". I initially did not confirm that I wanted the repair done because this is a 21 year old vehicle driven minimally. I certainly don't need it to look "sexy" and drop $1600 When I did call back to confirm the repair of one headlight, I was told that my service rep (Darrell) was on lunch, but the message would be passed on to get the repair started. I then heard absolutely nothing. I called back just before closing, expecting to get an update. I talked to Darrell and he promptly threw his teammate under the bus and said he never got the message - calling his teammates "knuckle heads". I was assured that the part would be ordered on Tuesday (due to the Labor Day holiday) and work would likely be finished by end of day Wednesday 9/9. Once again, no one from Big O called me with any update. I called again before closing that day (Wednesday 9/9 and was told the part hadn't arrived. I then waited for 4 more days to hear anything. CRICKETS. No follow up saying there was a delay, no apology. NOTHING. During this time period the shop was only closed for 1 day. 3 other days that a call could have been made to me. I just called (yet again) Monday, 9/14 at 10:30 AM. NINE days after dropping my car off. I asked to speak to the manager and was told that he was not in. I was then treated very kindly on the phone by Isaac when I expressed my frustration at the very poor communication regarding the repair of my vehicle. Isaac put me on a hold and found Darrell who then was very dismissive saying he was still waiting on the part and since he didn't have it, he didn't feel that he needed to call me. He also said he's too busy to make calls to all the customers who are waiting on parts. Waiting for 9 days....no time in 9 days..... I expressed my frustration at the terrible communication, receiving only one phone call in a span of 9 days!! I told him I had had nothing but wonderful service for the past 15 years and was extremely disappointed in the overall experience and there was no reason that I, as the customer, should have had to make 4 phone calls regarding this service when they made only 1. Once I filled my husband in on the situation he stepped in and called and we are refusing the part and the repair. My time, money, and support will go elsewhere from now on. It's honestly just so sad to me that a business that I have recommended for years has changed so much.

Tires Plus is great place to go. We went there to get a complete overhaul on our 2017 Jeep Patriot…read more from the time we went in till the time we left. I spoke to a Sean and he was very understanding. I explained to him that we were giving this car to our grandson and we need to have it inspected and repair everything that needed to be done, even new tiers and breaks If needed. He took care of us. Sean and his maintenance guys Are awesome. The price was right and what I liked the best is how Sean was right on top of everything. Great experience, fare price . The Store manager is very lucky, to have an employee like Sean. Also want to give a shout out to the rest of the crew. Great Job guys.

Reasonably priced and they will price match if you find a cheaper price within 30 days. Multiple…read moreoptions for alignment, one year three year and lifetime ( for a long as you own the car). If you are going to keep your car for a few years then it appears the lifetime is the way to go, yes it's more pricey but it lays for itself in the long run.

oil change done right on time and cost was reasonable considering the service promptly providedread more

I came to Reno Vulcanizing Auto Works for a free brake diagnosis, and this was my first experience…read morewith the business. The staff was welcoming, and after a more thorough inspection, they let me know that my brakes were in decent shape and didn't need service at that time. When they called to let me know my vehicle was ready, they also mentioned that my cabin air filter needed replacing. I agreed to have it replaced for the convenience and to show my appreciation for the work they had performed. I was happy with the experience and plan to return when my brakes eventually need service. I appreciate their honest assessment, friendly customer service, and fair pricing. Reno Vulcanizing Auto Works strikes me as a trustworthy shop that offers good value. I'd recommend giving them a try!

Still the best place for tires I purchased a new vehicle…read morein 2025 and Les Schwab didn't hesitate doing tire rotations at no charge! Always friendly & knowledgeable staff plus you can eat delicious popcorn while you wait!

Terrific customer service. The positive energy and friendliness could be felt instantly. Got us in…read moreand out quickly. Best experience ever.

I first found this shop when I was looking for tires. The manager, Craig, was great about…read moreexplaining all of my options to me and making sure I understood. He didn't rush through any of my questions, and I felt like I was educated to be able to make a good decision. I've been here several times now for various things, and each time, they explain very clearly what's going on, provide recommendations without pushing for something that may be unnecessary, and I feel like this is a honest mechanic shop. I feel like the pricing is fair, and I appreciate that they are open on Saturdays as well. If you're looking for a shop that won't put heavy pressure on you for stuff that you don't need, and somewhere that will educate you when you have questions so that you get the right service for your vehicle, I highly recommend this shop.

Kenny and his team continue to surpass my expectations every visit. I've been a returning customer…read morefor the last 7 years well before the ownership change. The constant oversight and thoughtful customer service approach every time is true testament to this store operation! I will continue to be a returning customer. With the exemplary customer service and outstanding workmanship from the mechanics.

I love coming into this shop they're always available and so helpful! They do right by our first…read moreresponders by offering a new set of tires! Please check these guys out and help our local shops!

If I could give zero stars, I would…read more My daughter took her vehicle to Nate at All About Cars because the engine was vibrating. They initially replaced the motor mounts and then told her the torque converter needed to be replaced. She paid approximately $3,500 for the repairs, but afterward the vehicle would not run at all. The shop told her they would determine the problem and asked for a couple of weeks. Those "couple of weeks" turned into six months, leaving her without transportation the entire time. Eventually, we had to involve their insurance company. The vehicle was then taken to Ford for diagnosis. According to Ford, the repairs were in such poor condition that it would cost more than $10,000 in labor and parts to correct the issues. As a result, the insurance company chose to total the vehicle rather than repair it. Unfortunately, the insurance company would not reimburse the $3,500 my daughter had already paid, stating that she would need to seek reimbursement directly from All About Cars. When we contacted the shop, Nate became argumentative, yelled during the phone call, and ultimately hung up. To this day, we have not received any reimbursement. To make matters worse, I later learned from Ford that the engine had reportedly been dropped during the repair process, causing damage to the transmission line. Despite the damage occurring during the repair work, my daughter was still charged for the repairs. Charging a customer to fix damage caused by your own negligence is unacceptable, dishonest and unprofessional, Losing both $3,500 AND her vehicle created a significant financial hardship for my daughter. Based on our experience, I cannot recommend All About Cars. I strongly encourage anyone considering this shop to do thorough research and ask detailed questions before trusting them with their vehicle.

Maxx to the rescue again. Needed new tires on a rare tire size for a Hot August Nights car. Max was…read moreable to get the set we needed and have us back on the road within a few short hours. Great service at the time of purchase as well as great service after the sale.

Got new truck tires from Maxx this week. First time customer, now customer for life. Super…read moreprofessional, courteous, timely, best price on my favorite tires, best service I've ever seen at any tire shop, very impressed!

Recently priced out set of four tires that were snow rated for my Hyundai KONA N line. I looked at…read moremany different tires. They recommended the "Grand Sport". I checked out the tires ratings and for the money I found it to be a great value and worth trying them out. After 8,000 miles and having brought back for my free rotation I couldn't be happier. I will definitely be back for my next set of tires for ALL my vehicles. Thanks

Literally the best tire center in Reno. Service is amazing, high quality, and lightning fast. They…read moreoffer the best value, prices, and they stand by and guarantee their work.