What went well? Everything! Another great visit to Discount Tire. I had the tires rotated and…read morebalanced on my wife's 2020 Toyota Corolla. I just showed up without an appointment. I waited about 45 minutes. Those young men do their job well, and work hard. I'd like to point out Jessie. Jessie has an outstanding working performance and great personally. All the technicians and counter personnel are always professional. Thank you again Discount Tire on 1600 General Booth Blvd in Virginia Beach

I stopped by my nearby Discount Tire on a Thursday around 1:30pm because my Tire Pressure light was…read moreon. When you pull in, there's an "Air Check" area near the service stations where you can park to have your tires checked without getting out of your car. As soon as I arrived, there wasn't anyone in line so I was hoping it would be a quick service. While I waited, one of the staff came over to the car to let me know that they would be able to service me in a moment. After waiting about 15 mins, I called the store to let them know I was waiting and was told that they were short staffed that day, which was the reason for the delay. Unfortunately, I waited another 5-10 minutes before being serviced but the staff were very nice and thanked me for waiting. Even though only one tire had low pressure, he checked all of my tires, which I appreciated. I love that Discount Tire offers the free, tire pressure service. It's super convenient and it helps people like me not have to worry about putting air in their tire on their own lol! It's normally a quick service, so if your tire pressure is low, definitely stop in!

Came to these guys with an issue. They quickly figured out what was up with my car and got it taken…read morecare of for me. Recommended quite a few other things I could get done as well. A little on the higher side but definitely helpful and worth it. Easy experience and good customer service.

i took my truck to get inspected and they told me that it was going to be 2300 dollars since they…read moretold me there was several things wrong with it so i took it elsewhere to be inspected and the mechanic there told me that 3 other people were quoted the same amount this week he told me that there wasn't any major issues and it would pass inspection after i put my window wipers on. i belive this place might be a scam

Excellent service throughout. Had an emergency tire issue - valve stem on my dually went bad…read more Originally picked this place due to high reviews and one of those folks that totally agrees! Took me in 5 minutes to close to assess the problem and fixed in minutes! Wow! So grateful for having everyone at the shop attend to my truck and insisted on fixing it on the spot instead of coming back in the morning. Thank you RNR!! Wish every tire place had this kind of service.

Amazing customer service. Fast and attentive. They helped me pinpoint a tire pressure issue that…read moreanother place missed. The general manager was incredibly kind. 10/10 great business.

This location has been awesome. They're so friendly as soon as you walk in the door. They're…read morepersonable and it doesn't feel like you're just a customer. I had a piece of metal in my tire that I couldn't patch and they were able to replace it for free since I had bought a whole new set last year and had the insurance for them. They expressed their concerns with me using a 13 year old donut tire (oops) and it gave me the opportunity to make an informed decision to buy a new full size spare without it feeling pushy. They also worked with my budget which I am so grateful for. The wait wasn't too long but in that timeframe I watched them treat everyone who walked in that door like someone they already knew. Clayton was the gentleman who helped me and I highly recommend him and this location.

Nathan was super professional and helpful. His team got me back on the road within an hour!!…read more While I waited I had the opportunity to watch the team handle a bunch of customers and they were phenomenal. No rushing, listened and asked questions and guided customers to make decisions that were best for each situation.

The experience I had with Chase at Discount Tire made my week…read more My son used my golf cart and returned iwith a hole in a flat tire . After MANY calls to local shops and hearing "No.. not us". I finally came across 'Moke America Golf carts'. The awesome girl on the line said "We use Discount Tire on Virginia Beach BLVD". I then called Discount Tire (answered on the second ring ). They told me to "come on in". Walked in and met Chase. Chase took my tire and after a few minutes showed me the problem. He then said "let me check something".... He mentioned a bead and the tire ‍. Anyways.. Chase came back with my tire fixed! I am SO surprised with the honesty.. Chase did not take advantage of me knowing what the tire and bead rim thing is. And it was fixed! Well done Discount Tire for hiring such awesome employees! And a shout out to the girl from MOKE America Golf Carts that let me know about Discount Tire on Virginia Beach Blvd. Keep up the great work! And well done to all the employees!

Customer service here is TOP TIER!…read more I ordered 4 new tires and had them replaced. I had bad lug nuts and they replaced them for my safety. Also had issues with my tpms and they fixed that too. I was kept aware the entire time. Will for sure always come back. I believe Nick was helping me and he was super attentive and knowledgeable. He definitely went above and beyond to take care of my vehicle and make sure it was safe for me to get back on the road.

Went through tirerack.com and purchased 4 new tires for my R56 Mini Cooper and choose these guys to…read morebe my installer. This was my first go around ordering tires online as well as my first trip to this particular location. Like most of the chain stores, they were already slammed by 9am and said they couldn't get to my vehicle until later in the afternoon. This was no big deal because I didn't need the car again until later that evening. Fast forward to 6:30pm and I found myself stuck in Hampton 2 hours later than I had originally planned. Traffic was gridlocked as always and I was really worried I wouldn't get back before the store closed. I called and they said not to worry, someone would be there. I rolled in at 7:20 and sure as I had been t

Quoted my fiancé a crazy amount of money. My fiancé said can I call you about it in the morning,…read moreI'm not sure. Called back in the morning and they did half of the work that he didn't even agree too. Then they claimed he said he agreed to it, and refused to do anything when my fiancé did not agree to the price or the service at all.

Came to get a state inspection. First come, first served. I…read morecame around 10am and was seen. By 1pm, they were done with my car. They sent a link with all of the details of what they looked at. They communicated well and broke everything down.

This used to be my go to place, but obviously they have new management. They take appointments and…read morethen they don't honor them. Regardless,you have to leave your car with them and there's no waiting room and a sign on the door saying NO WAITING. I arrived today for my 9 AM appointment and waited 10 minutes while the two technicians argued in the bay. Had to go ask twice to at least address the two customers (including me) that were waiting for them. To top it off they wanted $169 just to diagnose the problem with my trunk, when I already told them it's the power lift gate struts. From there could really only be a couple things and a full $169 diagnostic fee is ridiculous. Seems like they don't care about their customers anymore.

David at Bayside Tire & Auto is so extremely helpful, I trust his judgment implicitly…read more When my car wouldn't start after filling up with fuel at a nearby station the attendant said it was a bad carbon filter. He said it let it sit and try again. The next morning I called David at Bayside Tire and Auto and told him the story. He asked if the warning lights had come on, which they hadn't. His instructions were to only bring it to him for replacement if the warning lights came on or it didn't eventually start. The problem was due to topping off after the pump stopped. There was a warning in my new vehicle's owner's manual to not ever do this. I highly value the honesty of Bayside Tire and Auto. Another repair center would have just replaced the carbon filter. Not David with Bayside Tire and Auto. My trust in them is high.

Bayside Tire and Auto was recommended to me by a good Friend of mine. Since then I have used them…read morefor a few repairs and State inspections. I can't say enough good things about them. Great service, fair pricing and very nice people.