Service request completed pretty promptly even though there was a short wait on not in stock tires…read more Dependable company have used in a few states consistent great service

Horrible customer service. Went to the store anti get tires replaced on my vehicle. Paid for the…read moretires and was told we would be called when the tires arrived! We never received a call. We called and were told the tires had arrived. We then had to make an appointment to get the tires installed. We arrived and left the car and the told we would receive a call when the work was completed however again we never received a call. When we called to inquire, we were told the car had been ready for two hours!

Walked in during lunch and was still greeted within 5 minutes and tires installed within 20 mins of…read moretime. Prices were also very reasonable and customer service is always top notch.

This place is great. Hav been there a number of times and they get me right in and get things done…read morequickly and affordably.

Did a great job for me and they were able to help me with a key problem I was having. Good prices…read morealso.

Purchased tires here recently and was happy with the service. The place was clean, staff friendly,…read moreand prices reasonable. They were able to get my truck in for an alignment last minute and didn't charge when they found the alignment was good. The only reason for 4 stars instead of 5 was that they gouged one of my rims. This is upsetting because the rims are expensive and only 18 months old.

I brought a tire from here ( guess what the next day it went flat).. Took it back , had it checked…read morethe told me nothing was wrong .. Long story short it had a small hole in it ..

I've been going here for over 5 years. I will recommend them to anyone. It's a peaceful environment…read morewith gospel music playing. Mr. Tad n his nephew are the most kindest, honest, and patience with me. They are genuinely concerned! They have another shop on Airline Blvd. n Ports.

Had my 04 Toyota service for oil change on Jan 6, 2026…read more Technician Jameel always give excellent service. He is so polite and courteous each time I go to the location on University Blvd, Suffolk VA. I will refer my friends and family to this location for excellent service.

I've been going here for years now to get my car inspected. As someone who can work on cars, I get…read morefrustrated with all the you NEED, this sales tactics. I recognize this is a business and they do generate some sales from the state inspection but the experience is night and day between this place and a dealer. The tires on my car were getting low (still passed inspection) and they suggested I should consider getting new tires and let me go with a price sheet of tires available to me. I genuinely appreciated this no-pressure method. In the past when I did my inspection, there were a few instances of needing minor things, but still, no high pressure dealer sales garbage. Hands-down my go-to place for state inspections. Food Taste: n/a Overall Service: 5 Value of food to cost: 5 Facility: 5 Repeat customer: yes Dog Friendly: no

Came in 35 minutes before closing and was still able to get a new tire purchased and mounted in a…read morerelatively short amount of time. Major kudos to Samuel at the front desk and Julius the technician who performed the work. The only reason this wasn't a 5 star review is because of Benjamin at the front desk, who showed no interest in addressing me even though I stood patiently in line - directly in front of him - for nearly 15 minutes as he took phone calls and spoke with other team members. Not so much as a 'thank you for your paitence' or 'I'll be right with you.' He made the statement of 'I'll be with you in just a moment' - while barely glancing up - as I approached the line, but didn't say a word afterwards - but was quick to chat it up with people that were in line after me. I won't speculate as to why he treated me this way, but that was horrible customer service. It took for me to get Samule's attention - while he was with a customer - to get seen.

Best price quickest service ever in this area. Installer was courteous, efficient and knowledgeableread more

I had a great experience at Harris Tire Service, The owner John goes above and beyond in providing…read morehonest, fair , and was transparent about my repairs. My car was fixed quickly and at a great price. I highly recommend Harris Tire Service to everyone in the Portsmouth and Tidewater area.

Dropped my car off for tires, got brakes messed up. I inquired about the issue, and was treated…read moreharshly stating one had Nothing to do with thr other. When I disagreed, I wad threatened to be throw through the glass. Its one thing to disagree about service. Totally another too treat customers like that. Legal action has to be taken. And the guy at the front desk was a decent guy.

Took my car for oil change, tire repair and rotation. Picked up car and the error message was…read morestill there. The counter person checked tires said they were good. A week later received same dash light that my tires were low pressure. Husband checked tires and discovered the same tire was low. He marked the tire and it was in same place. So it was obvious they didn't fix tire or rotate them and I paid for this service. When I went back the guy told me he'd give me an appointment. I wanted it fixed then and he was real nasty to me. Will NEVER go back to this place. Horrible.

If zero stars were an option, this place would get it…read more I had tires shipped to The Tire Choice #1050 and scheduled an installation appointment. When I arrived, I was told there were no technicians available--at my appointment time. No call, no message, nothing. I rescheduled for two days later and even left work early to make it. This time? The tire machine was "broken." Again, no notice. Trying to retrieve my tires was just as bad. I had 8 tires shipped (for two vehicles), and the staff couldn't even locate them properly. I had to show my invoice before they bothered to look again. It took another 5-10 minutes to find the rest. Throughout both visits, employees were on their phones and completely disengaged. The shop itself felt disorganized and poorly run. To top it off, their install quote was higher than other local shops--and nowhere near worth the hassle. This place wasted my time twice and showed zero professionalism. I would not recommend them to anyone.