EXCEPTIONAL SERVICE - HIGHLY RECOMMEND!…read more I had an outstanding experience at RNR Tire Express on N. Main Street in Suffolk, VA, and I especially want to recognize Service Representative Baconta Buffalow for going above and beyond. After noticing my driver's side rear tire was low, I filled it and discovered a nail embedded in it. On top of that, my front driver's side tire had an inoperative TPMS sensor. I had an important appointment about 40 minutes away and very little time to spare after work. I stopped by RNR Tire Express hoping they might be able to help on extremely short notice. Not only did they assist me--they exceeded every expectation. Mr. Buffalow listened to my situation, understood the urgency, and immediately coordinated with the technicians to take care of my vehicle. While inspecting my tires, they also discovered internal damage in the tire with the faulty sensor that would have caused a dangerous failure if left unaddressed. Thanks to their thoroughness, they likely prevented a much bigger problem. Despite the last-minute request, they completed all the needed work quickly and professionally. The pricing was more than fair--especially considering the urgent timing--and they even applied a military discount without me asking. I left with peace of mind, safe tires, fully functioning sensors, and tremendous appreciation for the entire team. I highly recommend RNR Tire Express in Suffolk, their skilled technicians, and especially Mr. Baconta Buffalow, who made the entire experience smooth, efficient, and stress-free. This is customer service done right.

Excellent experience, I made an appointment on my lunch break as I work in Suffolk and live in…read moreNorfolk so I am not familiar with places here. They got my truck in when I was scheduled and completed my tires before my lunch break was over. The waiting room and main area was clean and inviting. I will 100 percent use RNR again. The staff was really nice as well. Thank you!!!!

Service request completed pretty promptly even though there was a short wait on not in stock tires…read more Dependable company have used in a few states consistent great service

The guys at discount tire never cease to amaze me. Always had a great experience with any of their…read morelocations. Matthew helped me dismount a set of tires, and was very friendly and courteous. I highly recommend this location!

Walked in during lunch and was still greeted within 5 minutes and tires installed within 20 mins of…read moretime. Prices were also very reasonable and customer service is always top notch.

This place is great. Hav been there a number of times and they get me right in and get things done…read morequickly and affordably.

Purchased tires here recently and was happy with the service. The place was clean, staff friendly,…read moreand prices reasonable. They were able to get my truck in for an alignment last minute and didn't charge when they found the alignment was good. The only reason for 4 stars instead of 5 was that they gouged one of my rims. This is upsetting because the rims are expensive and only 18 months old.

They were quick, efficient and accommodating, friendly. Pulled in with my RV and got new tires put…read moreon and was on my way.

I brought a tire from here ( guess what the next day it went flat).. Took it back , had it checked…read morethe told me nothing was wrong .. Long story short it had a small hole in it ..

I've been going here for over 5 years. I will recommend them to anyone. It's a peaceful environment…read morewith gospel music playing. Mr. Tad n his nephew are the most kindest, honest, and patience with me. They are genuinely concerned! They have another shop on Airline Blvd. n Ports.

Had my 04 Toyota service for oil change on Jan 6, 2026…read more Technician Jameel always give excellent service. He is so polite and courteous each time I go to the location on University Blvd, Suffolk VA. I will refer my friends and family to this location for excellent service.

In and out oil change, had three lanes only one open , cars out to the next street . Hire peopleread more

This store was close to perfect with a hiccup that I felt a 5 star was not representative of my…read morevisit. Other Discount Tire experiences have all been strong, I'm a fan. While driving my daughter's car out of town I got a nail and luckily made it into the shop. Lordy they were busy for a Friday. However, customer service was professional and friendly. Staff looked at the car upon checking in. Unfortunately the promised wait time was 2.5, but all good in their nice month AC, outlets and complimentary bottle water. My deduction was over the Men's room which was dirty, had debris on the floor and no soap or paper towels. I did let staff know. The car tire was pulled and a single nail located which the tech showed me. He was friendly and efficient. My problem was solved and back on the road with no charge as patches are complimentary. Thank you Discount Tire. 4.5 rounding down with dirty men's room with no soap or towels.

Absolutely amazing service and quality. I came in and they immediately checked my tires with their…read moretool. They told me what was wrong, how long it would take to fix it, and the price. The fixed it same day and it was $62 for a new tire sensor. I loved how fast and friendly they were and it was the best automotive experience I've ever had.

Dropped my car off for tires, got brakes messed up. I inquired about the issue, and was treated…read moreharshly stating one had Nothing to do with thr other. When I disagreed, I wad threatened to be throw through the glass. Its one thing to disagree about service. Totally another too treat customers like that. Legal action has to be taken. And the guy at the front desk was a decent guy.

Was looking for new tires for my truck. Checked all sources as to price including Discount Tire,…read moreSam's club, Bj's, Amazon, Tire Rack and Harris Tire was the best price. Service was great, spoke to John added Wheel Alinement and still a great deal. Check them out they are full service repair shop just not tires.

I went in for an inspection. Everything went well, and the inspector cut me some slack on a couple…read moreissues that would otherwise fail me. I just paid my $16 inspection fee. There was a line so they said it would be at least two hours, so I just walked down the street to Starbucks then to walmart across the street. An hour later they called me and said they were wrapping everything up. They were fast, courteous, and I will definitely be going back. The only real downside was that the waiting area didn't have much. The other tread quarters locations I've been to have had vending machines and stuff. Not a big deal since there was a tropical smoothie cafe, firehouse subs, and Starbucks next door.

Complete rip off. I dropped y daughter car off last night…read morefor an oil change and tire repair because her left tire has a leak. So they called me 30 minutes before they closed saying the car was ready for pick up. They said they couldn't find a leak and they just put air in all the tires and changed the all. Cool so I go to pick it up and to pay but I asked to see the paperwork. The paperwork said all the tires were at 20 and above. I know for sure her front passenger tire was at 10 cause we tried to fill it up at WAWA but the air wouldn't stay in. I also noticed the lady at the counter putting in numbers before she printed out my paperwork so I asked her what numbers was she putting in and she said the rotor thickness. I said how are you putting numbers in for that when you haven't asked the technician. I said now I'm questioning if any work was done on this car at all cause this paperwork is bogus. So the "manager" was like "so you're not trying to pay for the oil change?" I said I don't trust that the oil change was even done cause this paperwork isn't accurate. So he said well we're now closed so you either pay and leave or we'll call the cops. The cops were called!

I got a flat tire and they came to me. Very friendly and speaks Spanish as well. Prices are…read moreaffordable .

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