My wife Liwei did a tire repair for Tesla Y here yesterday, Friday. It was a great experience. We…read moregot the tire repaired the same day. Called first and was told we can bring the car in, when arrived a service advisor greeted us and looked at the car right away, 3 hours later, it was fixed, zero charge. I checked online first and knew discount tire is very experienced in repairing tires including the special Tesla tires, and they usually do it for free to attract future loyalty customers. The actual tire repair work only took 20-30 minutes, but they had customers waiting, that's why we waited 3 hours to get it repaired. Previous I had to make an appointment several days earlier and waited for 5 hours at Tesla dealer to fix another tire. Not to say Tesla service was not good, but discount tire was extraordinary. Highly recommended. Will be a loyal customer!

Called Got quoted 115.35 out the door and they are ready…read morefor me now . I show up not even 5 minutes after we spoke . Waited 30 mins no biggie . Was shown the most expensive tires first . told I need 2 new tires ,(no I don't ) Was told I need new lug nuts usually 50$ but he will give me a "deal" 30$ I pass . I pay 115 for just one tire . They call me as I'm waiting . You need new lug nuts because they are getting stuck in the drill 50$ . Thought y'all said 30$ . No thanks . Figure it out and stop trying to upsell me . Use a hammer my guy .. This place is crooked and upsells everything

I appreciate the location of this tire center!…read more I also appreciate that they will quickly fill your tires with air if the tire light is on. Fast & friendly service!

Good service. They contact you by phone when your car or truck is ready. You can make an…read moreappointment or walk in. For my car they had to order tires. For our truck we walked in and they had tires. So it all depends on what they have in stock at the time of your arrival. Still very good service and professional. My husband and I both like this place. We feel like they listen to what we want. We have been to several shops and this one is our top choice right now. Over the years it changes

As I was calling around to find a place that offered same-day car inspections, I was pleasantly…read moresurprised that 17th Street Automotive offered scheduled appointments for inspections with same-day service. Normally with car inspections, I have to drop my car off at an auto-body shop and pick it up the next day due to the "first come, first serve" policy but I didn't have that option so I booked an appointment with 17th Street Automotive for the same day. As soon as I walked into the office, I was happily greeted by Kristen and another worker. They both were extremely pleasant and personable. I was quoted a service time of about an hour and a half and was offered beverages while I wait, which was a very nice gesture. My state inspection was completed after an hour and a half, just as they quoted me. Kristen was very informative with the things they found during the inspection and with how amazing their customer service was, I would definitely return to get my car serviced with them. I was given a free car freshener once the service was complete and told them I would tell everyone I knew about the exceptional experience I had with their business. If you are looking for same-day inspections or in need of any car services, I highly recommend checking out 17th Street Automotive.

Completely unacceptable, frustrating experience…read more I paid $1,338 for front brakes and calipers, and within six months I was still having braking issues. When I returned, they replaced only one front rotor under warranty. After a third visit for the same braking noise/vibration, I was told the problem was my rear brakes, even though those had been replaced only three months earlier at another shop. I then went to three independent shops, and all confirmed the real issue was a warped front rotor (the one not replaced the second time I brought it in). This should've been fixed the second or third time I brought it in. Instead they shifted blame to another shop, in which their work was confirmed to be fine. And for the price I paid, I shouldn't have had to bring it in multiple times for the same issue. Still after three visits and over $1,300 spent, my issue was still not properly fixed. The only good thing about this experience was that it was under warranty, and another shop was able to fix my brakes properly. I would strongly recommend getting a second opinion before trusting this shop, and if possible save your time and go elsewhere.

Amazing customer service. Fast and attentive. They helped me pinpoint a tire pressure issue that…read moreanother place missed. The general manager was incredibly kind. 10/10 great business.

Great quality, excellent service and a great customer service experience. The guys at RNR helped me…read morewith the right tires, balanced the tires and I feel safer with my new tires.

Jose is a great manager. He takes care of the customer. I appreciate the fact he went above and…read morebeyond to keep me as a customer.

Got two flats while on the highway and they were the closest shop…read more I was already stressed about the air hissing out my tires... I parked and someone met me outside. I asked them if they had cameras or something because how did they know. They talked me down from the stress and about an hour later I got back in my car with no more tire issues. Staff were attentive and very knowledgeable. They made sure I got the service I needed and never pushed for extra services.

The experience I had with Chase at Discount Tire made my week…read more My son used my golf cart and returned iwith a hole in a flat tire . After MANY calls to local shops and hearing "No.. not us". I finally came across 'Moke America Golf carts'. The awesome girl on the line said "We use Discount Tire on Virginia Beach BLVD". I then called Discount Tire (answered on the second ring ). They told me to "come on in". Walked in and met Chase. Chase took my tire and after a few minutes showed me the problem. He then said "let me check something".... He mentioned a bead and the tire ‍. Anyways.. Chase came back with my tire fixed! I am SO surprised with the honesty.. Chase did not take advantage of me knowing what the tire and bead rim thing is. And it was fixed! Well done Discount Tire for hiring such awesome employees! And a shout out to the girl from MOKE America Golf Carts that let me know about Discount Tire on Virginia Beach Blvd. Keep up the great work! And well done to all the employees!

Customer service here is TOP TIER!…read more I ordered 4 new tires and had them replaced. I had bad lug nuts and they replaced them for my safety. Also had issues with my tpms and they fixed that too. I was kept aware the entire time. Will for sure always come back. I believe Nick was helping me and he was super attentive and knowledgeable. He definitely went above and beyond to take care of my vehicle and make sure it was safe for me to get back on the road.

Amazing Customer Service Stephen was great came from out of town had a couple of issues with tires…read more They got me in really fast got me out really fast worth it. They have a special on the tires. Thanks Alex

Quoted my fiancé a crazy amount of money. My fiancé said can I call you about it in the morning,…read moreI'm not sure. Called back in the morning and they did half of the work that he didn't even agree too. Then they claimed he said he agreed to it, and refused to do anything when my fiancé did not agree to the price or the service at all.

Napa Car Care is my go to place for all my car care needs! Adrean and the mechanics are excellent…read moreto work with to ensure the customer is satisfied! For the past 2 years, I've received excellent customer service!

Took our truck for state inspection, to try out the business. We got great service from friendly…read morepeople. There were a couple of recommendations, for which we were provided a quote. Then Melissa reached out to follow up with us. We will be back, and so far, I've only had a positive experience with this NAPA location on Lynnhaven Parkway.

David at Bayside Tire & Auto is so extremely helpful, I trust his judgment implicitly…read more When my car wouldn't start after filling up with fuel at a nearby station the attendant said it was a bad carbon filter. He said it let it sit and try again. The next morning I called David at Bayside Tire and Auto and told him the story. He asked if the warning lights had come on, which they hadn't. His instructions were to only bring it to him for replacement if the warning lights came on or it didn't eventually start. The problem was due to topping off after the pump stopped. There was a warning in my new vehicle's owner's manual to not ever do this. I highly value the honesty of Bayside Tire and Auto. Another repair center would have just replaced the carbon filter. Not David with Bayside Tire and Auto. My trust in them is high.

A good friend of mine suggested I take my car to Bayside Tire and Auto when I was told by another…read moreservice station that there was several things wrong with my vehicle and the estimate was quite high. Bayside Tire and Auto did State Inspection and looked over my car and there was one thing that needed to be fixed. I am so glad I was sent there. Honest, quick and extremely nice. I will be taking my car to the. For all of my service needs.

I will never take my car anywhere else. From the beginning with a phone call to dropping off my car…read morefor inspection and the info about getting new brakes but in a non pressure way. I have been places that if you don't wait in their waiting room for an inspection you fall to the back of the line. This place has a convenient night drop box also. 1st come 1st serve and you don't have to wait which made it very convenient to walk across the street to Beach Pub for breakfast. Very friendly staff and helpful and knowledgeable. Greg was awesome! Highly recommend and I will be going there from now on.

Great experience. They had the tires in stock, the price was reasonable, the work was done on time,…read moreand there were no surprise charges. Efficient and knowledgeable. I highly recommend.