Great service, better prices than the competitor so over all good value. I've bought my last three…read moresets of tires at Discount Tire for a reason.

Have used them for almost 10 years now but service has taken a major downturn recently. Bought new…read moresnow tires (from them) at the end of the season last year and now can't get an appt to have them install them for this winter season. On-line appt's are booked for a month (no appts), on-line chat can't schedule more than 30 days out and no one picks up the phone (rings for 30+ times, goes to recorded message and thing rings again with no pick up). Maybe just a sign of the times in the valley but I'm done with them. I imagine I'm not alone ... If you read the response it sounds like they really want to help but its AI directing me to complain directly to their central costomer service dept.

This place sucks, I had an appointment for a seasonal change over at 9 am, needed to work today l…read morebut here I sit at 4:36pm and still no truck

Terrible Experience - Avoid Les Schwab in Kalispell, MT…read more I brought my Sprinter van to Les Schwab specifically for a front-end alignment and to replace my front tires, which were badly worn due to the alignment issue. Josh was my customer service rep. I dropped off the van on Wednesday, September 25, and the next day, Josh called to inform me that two of my rims were cracked. He said they might be replaced under warranty but that I would have to pay upfront and hope for reimbursement later, with no guarantee of getting my money back. No pictures were provided to verify the cracked rims before they sent them off to the manufacturer, leaving me with no way to confirm their claim. Josh also quoted me $411 per tire--a shocking $130 more than what I was quoted at Discount Tire. But it gets worse. A week later, Josh called again to say that my front brakes needed replacing for $920, which was $420 more than what I paid last time for the same service at a different shop. I declined because by then I was feeling completely taken advantage of. After two full weeks, I finally called to check on the van. When I went to pick it up on Wednesday, October 9, Josh apologized and informed me that they never completed the alignment--the entire reason I brought the van in--because it turns out their equipment couldn't handle the size of my vehicle. He admitted that he forgot to tell me, meaning my van had sat there for two weeks without the primary service being done! This entire experience was unacceptable. I honestly don't blame Josh personally--he's clearly trained and incentivized to gouge customers instead of providing quality service. The manager, Todd, stepped in to "fix" the problem by not charging me for the wheels they were going to get reimbursed for anyway. This is not how a reputable business should operate. I strongly urge anyone needing car service to avoid Les Schwab in Kalispell at all costs. Their pricing is outrageous, communication is terrible, and their service is a joke. Save yourself the headache and go elsewhere--this place is as shady as it gets!

Incredible service. Brakes went out at grandson's wedding-Cody was so incredibly responsive and…read moreattentive. Got me back on the road and still made it to wedding activities and back home in time for surgery. Thank you. Highly recommend!!!

Great service, affordable, staff is honest and trustworthy. I have been to several mechanics in the…read morearea and this is the greatest one! I travel from north end of whitefish to Howies is Kalispell for all my car needs!

Family has been giving them our business for years, they're truly amazing. Friendly quick service!…read more Dropped in today, they had our tire fixed and out the door within 20 minutes! 5/5

Not at all surprised that they have a 2-1/2 star rating. Probably should be lower. Called to get a…read moreprice on front brakes and was quoted over $200 more than one of the most expensive places to get brakes replaced. I asked why and the disgruntled employee went off on a tangent saying he was insulted and I should take my business elsewhere. Simple question should have resulted in a simple but professional answer. Had excellent service on multiple occasions however at the Burns Oregon store and is why i called Kalispell. I will certainly suggest to friends and family to steer clear of this location. It also appears that if you leave a negative review here, they'll respond with completely false allegations in order to justify their wrong doing. Unbelievable. Oh, and one more thing, I was quoted over $300 less from the Burns Oregon Point S Tire location for the exact same service.

A-M-A-Z-I-N-G Cody…read moredid a great job fixing the screw in our tire. Quick fix and didn't even charge us and wouldn't accept a "thank you tip". Highly recommend!

This tire shop had amazing customer service. We had a flat in our vehicle and they did a tire fix…read moreand rotation within an hour. Despite them being very busy, they attended to us quickly and even had coffee and popcorn in their lobby. The employees were dressed professionally with blue slacks and a white shirt. Very impressed with the business, as we're traveling through this town

I brought a single tire to be repaired on Thursday October 24, 2024. I was told they were busy but…read morethey should have it ready in a couple of hours. Three hours later the same gentleman looked out where he told me to put the tire and by his reaction I knew he forgot about it. No apology, just stated "I guess it's not done yet". I have purchased tires for years from Tire Rama but most of the time from the other store on 93S. The manager there always treats me right but I was in a hurry to get to an appointment and didn't have time to run down there. Took it down the street to Les Schwab who fixed it in under 20 minutes at no charge. I won't be going to this store for any future tire needs.

Brought my vehicle in to schedule a service, was told first come first serve. Came back in the next…read moremorning to be the first in line and was told it would be 2 to 3 days before I could get my tires done. No customer service, no reliability, and employees that lie.