Shop rate is $190 / hour as of April 2026 and they will try to upsell you on unnecessary services.read more

Going to Loren's for a couple of years, today the Rep came out and said "Ryan said he wouldn't…read morechange that filter it's clean." OMG, that NEVER happens. Ryan has done a great job on Betty my BMW I've had oil changes, brake flush, batteries, and a radiator. Betty came back pristine every time. Thank YOU, Loren's Auto Repair, for your awesome associate Ryan and ALL of the associates there at the front, the rides, the HONESTY. It does not get better than this, the VALUE of the service, the appointment today was beyond any expectation. YOU are just as good as Steven's Creek BMW in San Jose. Thanks again!

I brought a single tire to be repaired on Thursday October 24, 2024. I was told they were busy but…read morethey should have it ready in a couple of hours. Three hours later the same gentleman looked out where he told me to put the tire and by his reaction I knew he forgot about it. No apology, just stated "I guess it's not done yet". I have purchased tires for years from Tire Rama but most of the time from the other store on 93S. The manager there always treats me right but I was in a hurry to get to an appointment and didn't have time to run down there. Took it down the street to Les Schwab who fixed it in under 20 minutes at no charge. I won't be going to this store for any future tire needs.

Brought my vehicle in to schedule a service, was told first come first serve. Came back in the next…read moremorning to be the first in line and was told it would be 2 to 3 days before I could get my tires done. No customer service, no reliability, and employees that lie.

Had a brake issue with my 2003 Toyota and they were quick to help me out and fix the issue. Not…read morelike other mechanics that will try to charge you for extra stuff or overcharge you for the service. Would highly recommend to anyone

These are definitely the guys to go to. They do great work at good price. My car runs amazingread more

Got my car back after major work and it sounded like there was a tin can strapped to the side of…read morethe engine clanking around. Took it back. Was told "this did not happen here; must have been like that when you brought it in". Don't like being called a liar so I won't go back. Just a piece of advice - believe and respect your honest customers and they will return.

Not a good investment for shotty work! The guy did my transmission and transfer case, only to…read morequestion it a few weeks later when I'm leaking transmission fluid and had to get someone else to repair. I gave him my hard earned $ for the work and it leaks.

Purchased our first set of snow/studded tires. Provided us with a very good price. Tires were…read moreinstalled without issue. Tires were mounted on a new set of wheels ,just for winter. Great local business in Libby.

Great service had a flat tire they were busy but took time to help me out definitely appreciate the…read moreservice