Yesterday, I called Will's Auto Repair seeking a mechanic to look at my 2010 Chevy Equinox, as I…read morewas told by another out-of-town mechanic that it had a bad timing chain. After calling Will's shop and speaking with Riley, she offered for me to bring it in the following morning to run some diagnostics and provide me with an estimate. I brought the vehicle in early that morning, and by the afternoon, I received a call from Will with the results. Unfortunately, the cost of the repair exceeded the value of the vehicle, as it had 200k miles on it, so I am electing to purchase another vehicle. Will was kind enough to email me a detailed itemization of the repair expenses. It was obvious he had put a lot of time into the evaluation and repair estimate, which he did not charge me for. Although I did not utilize his repair services, I can advocate for his professionalism, transparency, and honest business practices. Another important item to note is that I had called about 5 other repair shops around Kalispell and Bigfork, and his shop was the only one that had the equipment and skill set to do the job, besides taking it to the dealership. So if you are looking for a local vehicle repair and service station with impeccable customer service, I would encourage you to give them a call. Thank you, Will and Riley, for the great care and service today! I sincerely appreciate your time and effort.

Hands down the best in town! quick to get work done, honest work, and always goes above and beyond!…read morePricing is beyond fair and you know your getting right it done right the first time.

Shop rate is $190 / hour as of April 2026 and they will try to upsell you on unnecessary services.read more

Going to Loren's for a couple of years, today the Rep came out and said "Ryan said he wouldn't…read morechange that filter it's clean." OMG, that NEVER happens. Ryan has done a great job on Betty my BMW I've had oil changes, brake flush, batteries, and a radiator. Betty came back pristine every time. Thank YOU, Loren's Auto Repair, for your awesome associate Ryan and ALL of the associates there at the front, the rides, the HONESTY. It does not get better than this, the VALUE of the service, the appointment today was beyond any expectation. YOU are just as good as Steven's Creek BMW in San Jose. Thanks again!

I love these guys. They quoted me $640 to replace my alternator. Actual charge $608. I have…read morecomplete faith that they will treat my vehicle with respect and do a complete job. They've never tried to sell me any additional things.

My excursion had a coolant leak, and we took it to complete automotive. We didn't have another car…read moreto drive since we from out of state. Jeff took care of us right away and was very fair at the price. We really appreciated his help and his hospitality. Lord willing, We are plane on moving there very soon.. so our experience with Jeff at Complete automotive just gives us one more reason to move to the great state of Montana . Thank you for your help! Larry & Lynette

Great guy who's honest and doesn't give you the run around on what's not actually wrong, just to…read moremake extra money. Will tell you what's wrong and get it fixed right the first time Without any issues. Probably one of the best mechanics I've ever known. Will always highly recommend! thank you!!

I gave the shop five stars, I had my timing belt, water pump, tensioners and all three motor mounts…read morereplaced here. They were and courte

I've had a huge mess with the Suburban Noller ripped me off with. Kyle is the only one to actually…read moretry to fix the problem. He actually took the time to drive up to my job to catch my car doing the thing no one else has caught! He also was the only one to tell me about & fix another massive safety concern (right front wheel bearing was almost gone - the dealership would've seen this when they had it in multiple times but don't bother to say anything) and repaired that too. I won't be going anywhere else. He has definitely proven quality and safety for our family's car.

H&A Automotive is kind, communicative, and HONEST. I needed a new transmission, transfer case, and…read moreother miscellaneous repairs. Being female, mechanic shops can be a hit or a miss. H&A is a hit and made me feel taken care of and not taken advantage of. My vehicle was repaired beautifully and pricing was extremely fair. I will be using them and recommending them to anyone for a timely, reliable repair shop. Thank you H&A Automotive.

We had an intermittent rattle and they found the exhaust was loose. It was a quick fix. They…read morechecked out the rest of the vehicle and found a few very minor problems that we need to watch but said did not need attention right now. Felt I got good service and the cost was reasonable.

Outstanding service. Thought A/C would need to be replaced and it just needed to be recharged…read more Greg was thorough in checking the entire system and saved me a ton of money. Will definitely be a repeat customer!! Jamie

Saved us! Thank you, thank you! We are traveling from Florida in our RV. We tow a jeep, that…read morestarting making a noise. Thought we could get in fixed in Gardiner. Unfortunately, it was more than they could work on. Didn't have parts or the tools. After calling at least 5 or 6 other mechanics from Livingston to Bozeman, from dealerships to private mechanics, we finally found Chris at Northwest. We had verbal quotes all over the place and scheduling was July, September and maybe we can fit you in. My husband had called our mechanic in Florida so we knew what it should cost. We needed a new cam and follower. Apparently, this is s common problem on Jeeps with 100,000 miles. We dropped the Jeep off on a Friday with an appointment on the following Friday. We also had a written quote, (not verbal). It was risky to keep driving it so we thought it was better just to leave it at Northwest. Chris said if there was a cancellation then he would work on the Jeep. On Tuesday morning by husband received an email invoice. The Jeep was repaired, ready for pick up and within to quote. We are so thankful that there are still honest, reasonable and reliable mechanics out there. There's so much more to this nightmare, but thanks to Northwest the Jeep is back to exploring.

Very unsatisfied with the way they do business. I got my lift and tires put on with a preview…read moreinvoice sent to me showing the charges, which I was fine with. I did have to come back to put on the shock boots and a spare tire because shipping takes a long time due to the location. THEY NEGLECTED TO GIVE ME A PRVIEW OF SUBSEQUENT CHARGES. CHRIS AT THE FRONT DESK WAS ALSO VERY UNPROFESSIONAL SLAMMIMG MY KEY AND BEING VERY RUDE. I would be very cautious to come here as they may add charges without prior notification.

Walked in to get a brake inspection, and everything went so smoothly. Everyone was so friendly and…read morenice. The waiting room and bathroom was clean and organized. They even have free coffee and magazines to read! The whole process took less than 30 minutes. I couldn't recommend them more!

They are cheaper than the dealerships on work and do not suggest things that are not needed. They…read moredo good work in a timely manner. I wish they were open on Saturdays.