Great service, better prices than the competitor so over all good value. I've bought my last three sets of tires at Discount Tire for a reason. read more

Have used them for almost 10 years now but service has taken a major downturn recently. Bought new snow tires (from them) at the end of the season last year and now can't get an appt to have them install them for this winter season. On-line appt's are booked for a month (no appts), on-line chat can't schedule more than 30 days out and no one picks up the phone (rings for 30+ times, goes to recorded message and thing rings again with no pick up). Maybe just a sign of the times in the valley but I'm done with them. I imagine I'm not alone ... If you read the response it sounds like they really want to help but its AI directing me to complain directly to their central costomer service dept. read more

I scheduled an appointment at Discount Tire a week in advance for 1:00 PM, thinking that by setting an appointment, my vehicle would be taken in around that time. When I arrived for my scheduled appointment, I was told there would be a one to one-and-a-half-hour wait before my car would even be ready. I explained that I had made the appointment specifically to avoid waiting that long, but was told they "always tell customers to plan for an hour and a half." That was not communicated to me when I scheduled. Unfortunately, it ended up taking two and a half hours before my vehicle was finally ready. The staff was polite enough, but the point of scheduling an appointment in advance should be to avoid such a long wait. Very disappointing experience and a waste of an afternoon. read more

they installed my new tires, balanced the wheels Perfectly, bagged up the old ones and put them in my hatchback in less than an hour. pretty sure i had a loose panel underneath flapping around in the wind before I showed up. seems like they buttoned it up without bragging about it. Everyone was very friendly and professional. Glad I gave them my business. Best prices too. read more

I had my snow tires mounted at Discount. Tire, the appointment was seameless. They were on time and do great work. And the price for mounting and balancing was very fair considering I had not originally bought the tires from Discount Tire. They are now my go to source for all my tire needs. read more

These guys are very efficient. My wife and I get all our tires done at the store. I bought the warranty because I always use my truck for our company Midbar Construction to haul materials and am in and out of the dump a lot. Sure enough caught a nail and they fixed it for free! read more

Extremely long wait (2 hours +) even with an appointment. What's the point of having an appointment? No communication with the customer about the longer waiting time so you won't know anything about it. They also serviced customers that came in after me. Discount tire is a great corporation and I've been supporting them for many years however based on the experience, I cannot recommend this store. read more

Hit and miss, free road hazard is worthless, I had a tire that was going flat, so I ran it in and decided to have the tires rotated as well. Did not have time and it took 6 hours to fix a valve stem that probably should have been replaced when the tires were put on. The sales person did not say " hey we can reschedule the tire rotation at a different time' nothing . I like how they act like they own the business " I cannot tie up one of my lifts for just tire rotation" but if I was spending $1500 on tires they would have. So its all the same there is no real tire service available anywhere. This was also related to a commercial account as I have several vehicles that need tires. Looking for the next best NW Tire to come back to life. read more

My son-in-law put new tires on a Suburban I bought in Utah. He said he did so because they were here in Kalispell. Great move. I've recently stopped here twice for help with my tires and am very impressed. From the front desk staff to the shop workers, they are sharp, well-trained, and provide quick on-the-point service. I haven't been in a place in years this customer oriented. And their business systems actually support customer service. read more

amazing people they got these lug nuts off my truck that were extremely tight free of charge, I will definitely be coming back I highly recommend the. JW read more

My daughter went into this business with a flat tire. They tried to force her into replacing all her tires, (1,500.00) and even took her wheel so she could not get it fixed elsewhere. We got her wheel back (they said we were lucky they didn't throw it away) and when we got back in town we took it the car to another tire shop where they fixed the tire for free, and said the wheel was fine. High pressure sales on a young girl who's parents were out of town. read more

I ABSOLUTELY LOVE DISCOUNT TIRES IN KALISPELL! I finely gave in and decided to get some new tires on my 14 year old vehicle. I usually hate dealing with this stuff, so I ordered online and scheduled an appointment. The day of, I went in and was greeted by Joe. Freaking awesome guy. Incredibly personable and the best possible kind of guy to run into here. They got me in right away (as scheduled) and come to find out... I'm an idiot and bought 17" tires when I needed 16". Joe politely came out, told me of my mistake, and took the liberty to give me a pair of in-store 16"... of slightly more value! I mean... what are we talking about!? This kind of this just doesn't happen in the corporate world anymore. But Joe knows how to operate in a small community and you can beat your butt I'll be referring people here for a long long time because of it! Can't thank Joe and the boys down at Discount Tire in Kalispell enough!! You all made this an AWESOME experience! read more

I had to make a reservation a couple of weeks out due to both the availability of the Goodyear tires I wanted and for a time slot to put them on. Got a call when the tires arrived (early) and offered opportunity to try and move schedule ahead. However, I decided to keep my original appointment because of scheduling conflicts. Day of appointment I got there early since I had another task next door and they were able to push the schedule up slightly. They did a professional job and I was pleased. Several months later, my other vehicle got a nail in the tread and they were willing to try and schedule it in (I had purchased these tires at a different place) at no cost. I was able to get the tire repaired at a different business but I appreciate their willingness to try and deliver quality service read more

Just picked my car up today from Discount tires. I had a leak in my tire and wasn't sure if it could be repaired. They told me that if it was fixable, it would be free of charge. It ended up having a screw in it, and they kept their promise of fixing it for free. I am so completely satisfied and happy with the outcome. Thank you Discount Tires!!! read more

Sat at the Kalispell, MT location for 15 minutes today with no apparent line without so much as a hello from the associate. The lack of customer service skill demonstrated here screams go else where. There are plenty of other tire shops in Kalispell to choose from. read more

They don't answer their phones. They didn't complete the job when they said they would. Then the store clerk stated to my husband, "We have lives too and can't work all night." Well, I have to work too and can't leave my car there for 4 days. I will never bring my car here again. I will stick with Les Schwab. read more

We had our winter tires put on for $40, scheduled an appointment, and dropped off the car the Discount Tire team was professional and awesome. read more

Great customer service on Tuesday and Wednesday from Michael and Mike. As busy as they were I didn't have a long wait. I always schedule an appointment to have my tires swapped. Discount Tires has been my go to for several years and will continue to be so. Thank you Michael, Mike and Zack! read more

Looks like I'm not the only one reporting this issue happening at this location. I purchased the tires at their Helena location and those guys were great. I wanted to have my tires, rotated and balanced, which is part of the deal when you buy tires from them. In order to avoid waiting in line forever, I made an appointment for 8:30 this morning that I had to make 3 weeks ago. I show up and check in, the guy pulls up my account and I'm certain he decided it was time for me to buy new tires before he even went outside. I purchased the tires 5/2019 and I'm certain he assumed there would be 40-50,000 miles on my 50,000 mile tires due to them being over a year and a half old, but in reality they only have 17,000 miles. He heads outside to check the mileage and comes back in to tell me the front tires are completely smooth on the inside and the cords will be showing soon, so the are "unserviceable" and can't be rotated or balanced. Before he could go into his sales pitch I said, "Well, I guess I'll put it up on my lift at home and take a look for myself." His response to that was, uhhhh uhhhh. I take a quick look in the parking lot and it was exactly what I had suspected and not the dire situation he blatantly lied about in an effort to make a sale. When I got home, I put it on the lift and rotated the tires myself. There is some wear on the inside of the front tires, but nothing like his completely false claims and scare tactics. Just to be perfectly clear about the condition, I have a picture below. I don't do business with those that are unethical, so I won't be going back and I highly recommend that you don't either read more

Discount Tire - Perfectly good tire they claimed was "unserviceable" - Wheel & Rim Repair Near Me - Kalispell, Montana

Never again, Discount Tire! You just lost a loyal customer. We paid $768 for all-season tires last August. COP Discoverer AT3 4S brand and style. We have only put about 12k miles on them, and Discount Tire gave us a tire mileage warranty of 65k miles. The tires are completely bald in sections already. We took them back in, and the salesman says it is not covered by their "warranty", blaming mechanical problems for tire balding. There is no mechanical problem. Just cheap tires. NOT OKAY. read more

All I can say is thank you. Came in today after blowing a tire while on vacation. Everyone was great service was amazing fast. I was 25 minutes from the time I handed my keys to them until they where done and handed them back. That was 4 new tires mounted balanced and installed oh and they put my spare back under the my truck. I loved the online site that showed me they had my size in inventory before I drove 30 miles there. My f150 has the 20inch factory rims so was worried might have to wait but no in stock and ready to install heck yes! Thank you discount tire Kalispell for keeping us worry free on vacation! You guys rock!!!!!!! read more

Discount Tire - Great tires super fast service - Wheel & Rim Repair Near Me - Kalispell, Montana

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Discount Tire is by far my favorite tire shop in the Flathead Valley! These guys find you the best tires and rims for your vehicles. Their management and employees are FANTASTIC!!! Their customer service is GREAT! They do an amazing amount of work and get you back on the road quickly. I have been a loyal customer since they opened a shop here in Kalispell, MT. THANKS DISCOUNT TIRE! read more

Discount Tires Staff are professional, friendly and efficient. The Teamwork is impressive, all EE's are focused on providing top of the line service of quality tires. DT is also committed to Safety as well as Quality which makes them a Preferred Business. read more

I had winter tires I needed put on. I called Les Schwab in Whitefish and Sam said they wouldn't do it "they are too busy" even though I have bought tires from them in the past. I went to the new Discount Tire and they were terrific! They put my tires on free of charge! You can also make an appt. for service in a hour. Everyone was very friendly and helpful. I bought two other sets of winter tires from them after they placed my initial tires on. I will be going to them from now on. They had awesome customer service and Collin went above and beyond. The install tech was Alec. He was awesome! read more

Discount Tire - New rims and tires from Discount Tire. "Fuel" rims. - Wheel & Rim Repair Near Me - Kalispell, Montana

courtesy some people could give them positive reviews and actually talk to them. I tried calling them and was on hold for almost an hour during the same message over and over again. But no one ever answer the phone no way for them to call me back. What kind of business doesn't answer their phones? Don't tell me that it's because they're too busy because of snow because there should be somebody there to answer phones. I'll just buy my tires somewhere else where they appreciate customers and answer their phone read more

I had bought a new set of tires less than a year ago (16,000 miles on them so far) for $80ish each. Today, after coming in with a a flat needing to be repaired, I was told I needed new tires because my alignment was slightly off. Not only was the tire's tread not anywhere close to the wear bar, but they were also charging me $110 for ONE new tire, while acting 'graciously' saying they waived the other fees for me. This not only aggravated me because of the significant increase in price for ONE tire (wouldn't that inherently mess up my alignment), but LITERALLY the fact that the tire was fine and they were just trying to make money off me. Would not recommend. read more

They have a very archaic scheduling system. We scheduled the tire appointment three weeks ahead of time to make sure we got on the road for our trip but they still managed to put low priority on getting my vehicle done and didn't do our vehicle as promised first of the day. They had a notebook that was handwritten and nobody had accurate scheduling times as promised on the day of scheduling. They delayed our trip by hours. The female behind the counter was extremely rude and put the blame on the customer that somehow I didn't understand the process despite me taking a lot of effort to assure accurate scheduling. I will never go back to a discount tire again. Multiple times I was made to feel that I was inconveniencing them. read more

Always a great experience. Needed two trailer tires - was in and out in less than 15 minutes!Mounted and balanced. Had an appointment and tires were brought in immediately upon arriving. A technician actually saw me rolling them across parking lot and literally ran out to come and give me a hand. Excellent service. More companies should be this good at customer service. read more

Seriously amazing customer service! Every time I've been to discount tire the experience is been good. They always take care of their customers and they honor their word. I always get the tire warranty because it's very cheap assurance in the case we catch a screw. Their prices are extremely competitive. Now if only the state of Washington would t tax Montanans, we'd have had a much easier job buying these. As always I'll shop Discount Tire based on their value and efficiency. read more

Mike went out of his way to make sure the default pressures on my car were reset, which nobody had ever told me about. We've used this location before, but I will continue to patronize them. read more

I spent $1700 at Discount Tires (Kalispell) on snow tires, they took the valves out of my regular tires an left me with 4 flat tires. I specifically told them to not put the extra tires into my car, multiple times. I have white upholstery in the back of my infinite. I told Discount tires that I would come back later and pick them up with my truck. I come to get my Infiniti and they were stuffing the flat into the back on the while upholstery. They where pushing them in hard because the tires didn't fit. Plus the tires were Flat. I came to discount tires with good tires that are now flat and my upholstery is now messed up. Complete incompetence. I am to pissed off at them, to go back. I would rather go to Les Schwab and pay them extra money to fix the Discount tire (Kalispell) mess up. Why would you think that is ok to take my good tires and give me flat tires??? Isn't the main purpose of you store to do the opposite??? read more

This place has some of the absolute BEST costumer service I have ever experienced. The staff is so helpful and friendly and they always get whatever I need done and in such a timely manner. I cannot say enough good things about them. I will never go anywhere else for tire needs. They are the best, hands down!!! read more

I made an appt at the beginning of September for studded tires and rims. Appt set for 10/23. Arrived early. Only 3 of the 4 tires arrived (I fully understand, the store and employees cannot control supply chain). The issue, No One called to let me know prior, so I drove 40 minutes only to find out there was no appointment. DT had 2 months to order the tires but didn't order them until a couple weeks prior (per a phone conversation I had 2 weeks prior to my appt, when I called to confirm). Fast forward - I was told they would call me Monday 10/25 and get me in on Tues. No call, no one answers for 3 days now. Go in on Tuesday, told 4th tire has not arrived. Drive back in on Wed, told, very rudely, that my tire is there (and has been for 2 days) but I cannot get them installed since I don't have an appt. (What the heck?) When asked when I can get my tires, employee says that I would need to leave the car all day for any appointment since they are booked for the month of November. I made the original appt 2 months prior and planned to have another person with me so we could leave the car (that was the 23rd). That scenario, of leaving the car for the entire day, is not an option any longer, particularly since DT made the mistake(s). While supply chain issues are out of their control, we've all lived with this issue for 17 months, and knowing the issues, they should have planned appropriately, ordered the tires when I made the appt and called to let me know prior. Fairly simple. I spoke to another tire store and they order ahead and in larger quantity so they don't have these issues and have the tires in their shop. Discount Tire has always been my go to, but after this chain of events I will no longer by tires at this location. Very disappointed. * finally have those tires and rims (at 100 OVER quote, after many wasted trips, and negativity by your female employee. read more

I recommend this store 10/10! The employees have so much integrity and are very friendly. They know what they are talking about and got my tire all fixed up! Michael and Joey are great employees- if they are there, they are so much help! read more

Best services ever! These guys are great and they don't over charge for tires. Services is one of the best I couldn't be more impressed

Excellent prices and selection, best tire balancing equipment in the valley, excellent customer service, easy to custom order specific tires. I buy at least one set of tires a year across all the family's vehicles, and will go nowhere else anymore! read more

We ended up with a rental with a tear in the tire that needed to be replaced on the morning we were due to drive to Yellowstone. These guys couldn't have been nicer or quicker! They were awesome, got us back on the road quickly and saved our day!! read more

I cannot express enough how great these guys are. They went above and beyond for me on a day when I needed. I had a complete flat, no appointment and was in need of new tires after being sold a car less then a month earlier by a dealership who let me drive away with legally bald tires. Not only were they able to come within my financial needs, but they fit me in and it was done within a couple hours. Serious 10 stars if I could for this team, I already do and will continue to send business their way! read more

I came in with a myriad of issues. No wait. Good internet. They took me back to look at the tire/wheel issues and I saw 4+ people working on my wheels. They were thorough and explained the options, but not pushy about sales. They resolved my issues quickly, kindly and when I expected to pay for the repairs they simply covered it themselves. I left with fixed tires, more insights about the tires/wheels I will go back and buy from them this summer and no money out of pocket. SOLID! read more

I called every number i could find. One number gave a message over and over and over for 45 minutes and the second rang for shot 5 before i hung up and called less Schwab and big-o. Both picked up within 2 rings. Discount tire has terrible service if calling. Call one of the other shops if you need tires. read more