I had an oil change performed at the Take 5 location at 6225 SW State Road 200 in Ocala before a…read morelong-distance drive. I specifically asked the attendant to make sure the oil filter assembly was secure, and I was told it would be double-checked. About 300 miles later, I stopped and found oil sprayed all over the underside of my car, with the vehicle smoking from oil burning on hot components. I brought the car to another Take 5 location in Quincy, where a technician inspected it and identified the problem: the oil filter housing cover drain plug had not been reinstalled during the Ocala service. Because of this, I had to stop my trip, get a hotel for the night, pay for a replacement part, and wait for the repair before I could safely continue driving. What makes this especially frustrating is that I specifically asked them to double-check the oil filter area before I left. I have photos, receipts, and documentation from the second Take 5 location confirming what was missing, and I am pursuing reimbursement through Take 5 corporate. Leaving a required oil-system component off after an oil change is an extremely serious mistake. I'm very fortunate I stopped when I did and noticed the leak before potentially causing major engine damage.

First time yesterday using Take 5 Oil Change. As I got in line for service I was greeted and…read moreoffered a bottle of cold water. Javier handled the whole process with a couple of folks working with him. He explained everything. I couldn't have been happier. I will definitely use them again.

Had to take our 2018 Nissan Frontier in for another Full Synthetic Oil Change after a year. Decided…read moreto have a few things done, which included Brake Fluid, Differential (front & rear) and Transfer Case. On the phone, the employee quoted me under $600 with a Transmission Fluid Flush, not including the extra oil; however, when I arrived and decided against the Transmission Fluid, they quoted a similar price. Realizing they didn't factor the Military Discount, they said they would input that. Initial they said it would take about 2-3 hours, but finished in 1.5 and that is with the inspection, which does concern me. Either way, I left and later reviewed the bill and noticed nowhere did it mention the Military Discount. After speaking with the employee again, he explained the system would not allow them to input it, so they just discounted the cost of the other services to make up for the difference. This indicates they could do better with their communication. As usual, they did recommend other services, which are in line with the manufacturer suggested maintenance, which I decided to do next time and didn't pressure me. During a previous visit, they suggested an engine air filter replacement on a K & N, which is washable and lasts the life of the vehicle, so that raised an eyebrow. It's funny how most businesses, including vehicle maintenance establishments tack on extra fees for Convenience?

A year and a half ago they replaced my steering boot and axle but screwed it up by installing the…read morewrong size. After losing transmission fluid and the car having to be towed, they finally installed the right part. The manager at that time apologized and said the next time I come in for an oil change, it will be on them. Fair enough. Except... This morning I went in for an oil change - crickets. No record. Plus they charge $6.90 for shop supplies and $2.43 for a "convenience fee". And they compute the taxes on all of the above. So the $59.99 oil change became $74.52. I call that deception, along with their forgotten promise.

I took my Ford Mustang in to get 4 new tires installed, which they put on wrong. They had to take…read morethem off and reinstall. Long story short, I loss brake pressure and acceleration power on the way home where I thank the Heaven above that I was able to pull onto a convenient store lot. I called the Auto center immediately, which I was told what do I want them to do. I currently have an attorney working on this. This happened on Saturday and we're going on Thursday, and I still don't have a drivable car.

called to make an appointment to put tires on my car, guy had an attitude over the phone when I…read moreasked for availability he kept yelling "for when?!" and I said monday he ignored me and didn't even tell me to hold, i think he thought he hung up because I heard him talking to someone for 3 minutes and never got back to me. All I wanted was to make an appointment, will definitely not be putting them here.

Most kind and helpful people I've met at an oil change/ mechanic shop in a long time. Thanks for…read moreall your help and advice with my new purchase. Expertise is worth a little more $.

I had some questions about tires and wasn't sure what would be the best option for my vehicle…read more Chris helped me out with my tire questions and made sure I understood my options. He was very professional, patient, and knowledgeable. It's nice to have someone who genuinely takes the time to help customers.

Recently, my car was misfiring when driving, Justin was able to diagnose the problem quickly and my…read morecar was fixed within a few hours. Justin's services were honest and the rates were very reasonable.

From the owner: Garza's Auto Service LLC is your reliable automotive service provider in The Villages, FL, Ocala,…read moreFL, and Belleview, FL. With the utilization of special equipment I can diagnose and repair a wide range of vehicle issues, from routine maintenance to complex repairs. I am committed to keeping your car running smoothly and safely, offering a variety of preventive maintenance services tailored to your vehicle's needs. Whether you require an oil change, a tune-up, or a major repair, Garza's Auto Service is your one-stop shop for all your automotive needs. Look me up on Google. My reviews don't save here because I don't pay for advertising.

Called at 11am and asked if there was availability for afternoon oil change. Told yes, agreed on…read more2pm. Dropped off car at 2pm and was told they would call when ready, didn't appear to be busy. I called them at 4:45 because they closed at 5pm that day and hadn't called yet. Two rings then dial tone. I called again, employee picked up this time and said too many customers ahead of me. He asked if I could get my car tomorrow. I said i couldn't and this should have been explained to me when I first called at 11am or at 2pm when I dropped off my car. Employee said it would not get done and seemed unphased. Got a ride up there and got my key back. Waste of time, pissed. Do not go here.

They give you a price depending how you look so be careful cause they are thieves. They gave my…read morebrother an estimate to repair his a.c. for 4000.00 we went somewhere else and got the repair for 350.00 big difference bad business stay away!!!

It was easy to make an appointment; John was able to answer all of our questions. They performed…read morereliable work at a fair price. They also did a complete inspection on our vehicle

Craig is absolutely horrible! Malibu for a noise in the front and check engine light they didn't…read morefix anything on my car and give me a bill for $1215! Our sales guide Don was great, but their service and customer service in the service department absolutely horrible

I went to have my brakes checked, and after waiting for about an hour, I asked the woman at the…read morefront how much longer it would take. I only asked because no one had told me how long the service would take, and I needed to pick up my children from school. I wanted to have an idea of what time I would get there so I could call the school if I was going to be late. She didn't say anything disrespectful to me, but her facial expression and the way she started speaking made me feel like she was bothered by me asking questions. I had also asked her what time it was because my phone had died. I wasn't trying to rush anyone or cause a problem; I was simply trying to plan accordingly. The interaction made me feel uncomfortable, especially since I was only asking for information that I had not been given.

Was in a 10 hour trip. Air started dropping on tire. My hotel was right across the street. Came in…read morewhen they opened at 7am the next morning. I was greeted by Melinda the manager who was pleasant. Junior the tech checked my tire found a leaking valve stem and replaced it. I was in and out in about 30 minutes. They didn't bash me over the head and tell me I needed a new tire. The bill was $10.17 and I would have easily paid $100 for the quick and speedy service to get back on the road. Thank you!

Solid crew of serious lube technicians not afraid of multiple filter challenges on a big diesel…read moreF350. It took a long time to get the work done but it was a hard job completed without errors.

Great service !!!!! Called over the phone and the squeezed us in . Didn't even have to get out of…read morethe car . Changed my air filters for my Diesel truck . Ask for Jarvis

AMAZING customer service. I cannot recommend this place enough. Front office staff, and mechanic,…read moreBOTH are so awesome. They have a finance option and when it wasn't something I was interested in (the finance company gave me a bit of a run around) they worked with me even more. Finding the best deals and best price to fit my budget and my needs. Very personable & knowledgable people, will forever come back. My whole family comes here now! We thought we had the "family mechanic" down pat, but times have changed! Thank you, Scott! My tire rod ends are great now, and the alignment is on point