Been here a few times always great service its smaller family owned that still take pride in their work I would recommend the shop as I will be for my next tire works its also a no pressure shop has good quality selections and at a fair price read more

Where to start, Ray Mutters hasn't given the title to my car for 2 months & is making a huge deal out of getting our other car out of there too so we can fix it ourselves, due to the lack of communication, laziness, and much more. I also would like to add Ray Mutters flirts with 18 year old women! "I'd tap that" and mentions many times how he would "smack that butt" read more

I've used Tire City in Olathe for 3 of my cars of a span of 15 years, and the service manager is the best. I've had oil changes, brake repair, engine servicing, new tires, and the costs are fair and reasonable. I have never had a single issue with any of the services, and I highly recommend. read more

Same people that own the one in Independence own the store under the same name same owner and management team and philosophy. So here we go. I have been going to Tire City for a few years now. I've gotten used tires, alignments and oil changes the last couple of years. I've never had any issues with their work before. So on 3/24/23 I took my Dodge Caravan in for brakes. After calling around they were competitive on price and the had an opening. I thought great I'd rather go there anyway because I could trust them.... Here's where it gets interesting... they put brakes on and turned my rotors I was cool. I took my van off the lot and my brakes were squeaking. My brother told me it could take 3-4 day for the brakes and rotors to marry I also looked online and heard a lot of people say spray some brake cleaner on it. So I did, it never stopped. I went back the next week they acted stupid like they had no idea who I was. But I had my receipt and they took my van back there. 30 minutes later they say "you're all good" I asked why the issue was... they said well we sprayed brake cleaner on it and it should be fixed... I said I've already done that maybe you guys could do it better...? The next day I'm driving and my brakes are squeaking again.... And I mean like nails on a chalkboard squealing. So went back and said "nope still not working...." So they ordered me new pads and told me that it was my fault for pressing my brakes to hard.... because my pads "glazed over" or "crystallized". So I looked it up and it says that this problem it normally caused by the brakes getting too hot... which would come from the rotors being too thin. So, it's even 3 days and this stuff is still messed up.... So I talked with my brother and we went to O'Reilly's and got a pair of brakes and rotors for about $255and I put them on myself. So afterwards I took my van back up there and showed them their receipt and my O"Reilly's receipt. I told them I spent $255 on my brakes and rotors because you couldn't do them right... the first thing out this dude mouth is "you should've brought it back." I stood there kind of felt insulted , because he really wanted me to bring them my car for more work. Like he really said that, I was floored. I said "I brought it to y'all 3 times and it ain't fixed.... I'm not doing that. I want my $311 back." He said "nothing I could do about it, you should've brought us the van and we would've fixed it." I have no idea what planet they live in, but it ain't earth. So he calls a manager at the Olathe(Ray) and he says "well I don't know about the Manager in Independence(Charlie), but I'm a brake guy and I would've done that in the beginning, maybe we can give you a $90 credit on an alignment...?" I responded "You really think I'll let you touch my car huh? Well I brought three times they couldn't do it... how do I get my money back?" He said "we are not authorized to do that... that would come from the owner... and talking to us is going to be better than talking to him we are nicer than he is." I told him "I'll take my chances, what's his name and office number?" Ray responded "oh I can't give you that." I told him "I should've said that about my $311." So I'm out $311 on something that now I know how to do myself I'm going to do that. Just for fun here are the receipts.... I am a independent business owner and that $311 has set me back a little bit. And I don't want it to happen to nobody else.... I won't be returning unless they have a check for me. read more

Tire City - Tires Near Me - Olathe, Kansas

Ray gave me a price over the phone and his knowledge of the tire business was impressive. Said he'd been "rolling tires since 1962." That was enough for me to stop shopping and make the purchase. Ray explained why I didn't need top-of-the-line tires and recommended a brand he's been selling for several years. I am surprised how smooth and quiet they are. Online reviews reflected they are good tires. It's too soon to tell, but I'm feeling like they were the right choice. The parking situation is awful at this Olathe location. They do not have a fancy show room or fancy waiting room. It's a tire shop. Keep that in mind if you're looking for a price on tires. They are selling tires without the fluffy fancy extras. They did cover my floor mat and seat which was nice. The steering wheel was filthy, but I was able to clean it without too much effort. I would recommend Tire City if buying tires is your goal. read more

Nothing but good down home attitude and service! Highly recommend. You won't regret it!

It was the most horrible experience I have dealt with when dealing with car repairs. Not only did they fail to give me an invoice, they demanded I pay without see what work they did. The male custo.er service was horrible and they threatened to keep my vehicle while refusing to speak with me. I had to go to the OPD to have an officer escort me to the premises where the manager was so shady that the officer told me to IMMEDIATELY FILE CHARGES WITH THE DA. I have contactdd the attorney general, county attorney general​ and they both have said , after they viewed the video of my encounter that it looks to hold up to the standards of price gauging and chargeable. We will see how it works out for tire city. They did work without permission, not up to quality , over charged me 7x's what the dealersgip would and demanded that i pay or they keep my car. Nanger is horrible and corrupt​ read more

Great service and tires for a great price. A friend told us about Tire City and we went there for tires for one of our older cars. They sell both used and new tires and have a large selection. We were happy with the tires, price and service. However the place could certainly use a good scrub down. The front desk area was covered in paperwork and other odds and ends. There wasn't really a waiting area, just some chairs. And it just needed a good cleaning. You could tell that the owner enjoys what he does, he just needs someone to clean up his office and make it more friendly. It honestly made me a bit nervous as to the quality of product and work since the place was so dissolved. When you buy 4 tires it comes with a lifetime of free rotations and inspections. But in the end we were happy. And the owner beat all the competitors' prices then gave us a discount for paying cash. So we'll probably go back there again. read more

Tire City - Tires Near Me - Olathe, Kansas

A friend recommended Tire City to me last year when I was dealing with a couple other, very dishonest, mechanic shops in the area. I've been back four times since, if that says anything about the level of trust I have in Ray, Ron and the gang at Tire City. They earned this trust on my first visit. Unknowing to them, I had my car in another shop and they were STRONGLY demanding that I replace my entire rack and pinion assembly, along with the connecting hoses and clamps. I took it to Tire City for a second opinion, without telling them any of what the first shop said. They called me a couple hours later and told me that it was simply a hose that needed to be replaced. Saved me $1,400 over the other quote, and I haven't had ONE issue with the steering in more than 16 months. I've been in for three mechanical fixes and one wheel/tire issue. I've always experienced honesty and extremely fair prices. The guys are great to deal with as well. It's been one of the best recommendations I've ever received. Only things holding back from a five-star review are that the place is a bit of a dive, and sometimes I've felt like I had to chase them down a bit for updates on my ride. But, let's face it: it's a car shop, so the fact that it's locally owned and not state of the art is likely a key reason I'm saving so much money. Trust of a mechanic's shop alone is worth 4 solid stars. read more

The guy in front acted nice enough, but they broke one of my tire pressure sensors and wanted me to pay for it. 2 of my 4 new tires were also out of balance and he would not rebalance them. (I paid to have another shop fix it) read more

Tire City - Broken tire sensor - Tires Near Me - Olathe, Kansas

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Honest, fast, and inexpensive. Despite the negative Google reviews, I gave them a chance because I was desperate to get in somewhere. I needed used tires and fast. I told them what I needed and they didn't try to upsell me on anything else(I hate when they do that!). Installation was cheap too! I was charged exactly what I was quoted over the phone. Free coffee and a separate waiting rooom for get as comfortable as you can while you wait. I was even offered the remote to watch whatever I want, which nobody ever does. Customer service was awesome all around. Strongly urge you to ignore negative reviews and give them a try anyway! I know I'll definitely be returning! read more

DO NOT GO HERE! Very slimy...showed me one tire and put a different one on without telling me. I checked the tire and made them give me a discount. Tire went flat in two weeks and they would not refund my money! read more

Long story short...got a flat between Wichita and KC on the way to the airport. It's memorial weekend and I have 2 hours to get there. I use maps to find tire shops closest to me (not from the area). First four said there wasn't anything they could do. When I called Tire City, Ray answered the phone. I asked how long it would be and he said we're already wasting time on the phone...get here ASAP. In and out of Tire City in 25 minutes. Thanks for helping me get to my vacation. 10/10 read more

Ever since I first moved back to KC I've taken my cars here for most all repairs, oil changes, tires, etc. Ron, who I believe may be retired now, was always honest, looked for the best deal and if they couldn't fix it always gave me the name of someone just as honest who could. They have always done great work at the most reasonable price. read more

Arrived at the shop at 9:25 am on a Saturday morning. Sat there for 15-20 minutes and no one ever came into the store / counter. I could hear them in the back, I even saw a person or 2 walking around in the back. Poor poor service. Ended up going over to Tim's ON Kansas ave. read more

I always go to Tire City for tires.. I wouldn't trust anywhere else. I've been going there for about 6 years when I found them after a bad experience down the road. The owner is passionate about keeping people safe. And he is very compassionate person too, he really cared when I was having a bad tire problem to try to do all he could to get me safe on the road. I didn't know they did general maintenance. Cool! I'll be here for that too! read more

Horrible shop, they dented the rear center caps on my husbands truck (then denied it), had different air pressure in each tire, which it was taken in to be balanced and rotated. Had loose lug nuts, which it extremely dangerous and charged is 470 dollars. They also plugged a tire that my husband specifically asked for them to patch it. Horrible service, sketchy shop. Never again. read more

This place is horrible! Brought our car there to have a tire patched and come back to black rim scratched up and muddy! Go in there to complain and he had the nerve to get rowdy and disrespectful. Listen people work hard for their money so to be treated like that is unacceptable. Be careful of this place!! read more

Sold and installed wrong tire size then wheel fell off while driving, lug nuts not tightened. They claim no responsibility. Now I have to go to court. BEWARE read more

I went to every web site I could think of looking for new tires for my Van. I stumbled onto Tire City and got 4 brand new tires put on for under $400.00. I have owned the van 20 months and it is my second pair of tires. When I purchased the van Goodyear put the wrong size tires on and my tire censors were always on. Having the correct size tires from TIRE CITY installed has given me a smooth ride and NO censor light issues on my dash! I will be back, very friendly counter help and a huge waiting area with a TV. read more

Took a car in twice for front end issues. If they would take the car out for test drives before they break it down, it might help diagnose the issues, but they don't! They throw some parts on and then fail to test drive it after to see if its fixed. They take all day and keep saying they will call back but come up with lame excuses. Extremely poor customer service and didn't get the job done after charging 1000.00 dollars. Shade tree mechanics and bad service. Go somewhere else.... read more

We send all our cars (4 in the family) to Tire City not only for tires, but general automotive repairs, oil changes, etc. They do great work, and charge a fair price. Additionally, when work is beyond their abilities, they will tell you and direct you to the next best option. One example is our purchase of a used car. When I took the vehicle in to have it checked, I asked if they could check the brakes, and replace if necessary. When the car was returned to me, they let me know the brakes were fine, and this vehicle's brakes had more give than what I was used to driving. It's a great relief to have someone honest, who does great work at a fair price, to take our cars to. read more

Tire City in Olathe Kansas. I owe you $175 worth of free negative review. I had $1,200 dollars worth of brake work done at your facility on my travel trailer. You broke the drop leg on my electric jack. Rather than contact me to inform me of the incident, you tried to hide it. Your mechanic helped to hitch me up to the trailer, then he handed me the drop leg as if it were a successful and complete transaction. Your guys finally admitted to the fact that my trailer fell to the ground while you were jacking it up to change tires. Then you refused to replace what you had broken. I had to buy a new jack. At least you re-installed it on your dime. You knew I found your resolution unsatisfactory and you did not care. Please share this post to anyone you know who lives in Olathe. I advise anyone to never consider doing business with Tire City in Olathe. This is a poorly run company and they will cheat you if they can. read more