Called and spoke with Joey. He got me in late Friday afternoon and turned around in a little over…read morean hour with a new set of tires. Bridgestone tires are riding well so far. Friendly and fast service.

Horrible customer service. Was told when I brought my car and it's slow and will have you in and…read moreout in 20 minutes 45 minutes later they haven't touched my car and said it'll be 10 minutes. 10 minutes later they just started on my car horrible management would not recommend.

So I had to bring my wife's 2 year old car in to fix a slow leak/nail in the tire. The temperature…read morewas single digits cold. Process of getting wheel off the car to fix flat, the broke the lug cover cap. Single digits and plastics don't do well when having to pry. Discount Tire never charges to patch tires. so a free job and a broken cap was gonna end up costing them about $30. Not gonna lie, I've seen plenty of places who would not have been honest about the situation. The cap could been put back in and I may not have noticed until spring time:) . However, the guys at Discount Tire were honest about the situation apologized immediately As they came to tell me what happened, they were already ordering me the replacement cap. I know the world we live in now. Doing the right thing is not always done these days. Just wanted to share and give some kudos to the guys at Discount Tire in Olathe for being honest and doing the right thing.

Just got new tires on my 2024 Ford Maverick and couldn't be happier with the tires. But most…read moreimportantly. This place is amazing. Greet customer service, very knowledgeable of tires and just easy to work with. Gage is the guy that helped me and I will tell you that I would recommend him to anyone. Been buying our car tires here for years and the reason is all the above. Keep up the great service!!

Great used tires at very fair prices!!! Had an amazing experience here. More characters.read more

Best service in town! Put a new tire on a rim in under ten minutes. They are very courteous,…read moreprofessional, and efficient. Can't be beat!

Knee deep in the moving process, right at the point where we can bring some things over and we…read morefound a gigantic bolt wedged right into the tread of my wife's car. Anyone who has ever moved knows that, of course that would happen that week! Fortunately, we found Zohr on Yelp and it was a mixed bag but ended up working pretty well. The bolt was discovered on a Saturday and we couldn't get anyone out until Monday around lunchtime. Not a huge issue as we have two cars and could ride it out, as long as they were on time... More about that in a sec. They were on the ball and said they could likely patch it, but got the tire size in case they needed to replace it on the spot. Their idea is genius, by the way. They'll come to you wherever and remove your tire and get it all fixed up or replaced, saving you the danger of driving on a wonky tire. They rescheduled us for Monday evening which didn't work with our closing/moving schedule, and called to have it at the original time. They didn't show during the window, and we had to call more than a few times to confirm they were still coming. Definitely frustrating to deal with, and I was ready to go to Plan B, but fortunately they ended up not being too late (about two hours after the window). My frustrations faded once they got someone en route; they became very responsive, communicative and let us know exactly when they'd be there. When they arrived, they said that since the bolt was in the tread they could plug it and be done in 15-20 minutes. Really grateful because we need a whole new set of tires on this car sometime soon, but would be a bummer to buy one and then have to buy a set again. Their tech was friendly and quick, very efficient, and the price was fair (I want to say around $85 out the door). They were a bit confused with the Yelp check in offer of 20% off, but I'm not sweating it too much. All in all, I was not the happiest camper the way it was going around appointment time, but they stepped up and totally redeemed themselves! Would use them again, but hopefully won't have to.

Tire repair…read more Requested tire repair from website showing 24 hr repair service. Was told in would be approximately 24 hrs before they could show up to repair the tire. Price advertised for tire repair is $45 and was quoted a price of $189.00!! Don't bother to make a call to these folks if you are in a jam.

I have used Burnett Automotive ( 135th and Quivira) for the last 8 years. Being in the "senior…read moreyears range" of age, I have been very cautious about taking my car to any place that will try to up-charge, or scare you. Burnett does not do that. They give you a quote, stick to it, and the quality of work is excellent. I trust them. And trust is not easily "earned" by others from me.

Great service, reliable, courteous, and helpful. The staff was wonderful the appointment was…read moretimely, the waiting room was nice. And they were in a great location. Will definitely recommend Burnett auto to others

Been here a few times always great service its smaller family owned that still take pride in their…read morework I would recommend the shop as I will be for my next tire works its also a no pressure shop has good quality selections and at a fair price

Where to start, Ray Mutters hasn't given the title to my car for 2 months & is making a huge deal…read moreout of getting our other car out of there too so we can fix it ourselves, due to the lack of communication, laziness, and much more. I also would like to add Ray Mutters flirts with 18 year old women! "I'd tap that" and mentions many times how he would "smack that butt"

Dealership prices with none of the professionalism. We took our car here for a diagnostic and they…read moresuggested we change our spark plugs. After hearing their quote we didn't want to pay the outrageous price. My wife went to pick the car up and they refused to give it to her because it "wasn't put back together" and apparently the guy who took them out wasn't there. With our car being held hostage and having no other choice, we said we were interested in having them replace the spark plugs. Suddenly, with us agreeing to the "ransom" they had someone who could install spark plugs and our car was ready to be picked up the same day. We ended up spending $734.19 on spark plugs and 3 ignition coils, after a supposed discount. Not to even mention the terrible customer service. Save yourself the cash and the heartache and go anywhere else.

I came in today to get my battery/alternator tested on short notice. They were so polite and helped…read moreme figure out the problem in no time at all. They were honest with me and wanted me to make sure I got the best possible solution.

The service advisor Oscar and the store manager Carl Joyce and the team did a great job and was…read morefriendly. I needed new tires and a alignment service and spark plug replaced. Car is running beautiful. I love that they were listening to hymns when I first got there. With it being presidents day I saved over $160. They have the best price on tires around kansas. Thank you

I would like to thank Anthony for taking the time to check the tire pressure on my car, as the…read morealert signals came on !!! And yes, all 4 were low.

Had an unexpected blowout last weekend on my 2014 Fiat. I called around to various shops and tire…read morestores looking for a used tire and not a single one had neither a used tire nor an affordable new tire in my size. Stumbled upon Tire Town using Google maps and so glad I did! Hugh is who I worked with. I called in and he was able to find me practically a new tire for my Fiat. Once I got my vehicle out there, it took them maybe 20 minutes (on a Saturday) and I was free to go! I might add that they were rather busy at the time and I barely had to wait. I spent $75 for everything. Every place I called before that was charging over $130 not including all the miscellaneous fees. Easy decision on my part. Before I left, Hugh told me that I have about another 6 months of tread with all my other tires. I appreciate the customer care and honesty. I plan on going back when it's time for me to get new tires. Great experience and looking forward to doing busy with them again.

Ordered a set of Cooper Cobra GT for my classic Oldsmobile , I had the wheels off the Car and rings…read more& Center Caps, then I was informed that their would be no cutting in line, IL have to wait at least a hr and a half , figured just pay for then have them installed somewhere else, got them home and found that 2 tires were 3 years old , so that's half the life I just gotten beat out of, won't go back.this is the 2nd set of tires, 1 set no problems, I guess this is a way to get rid old tires that should be destroyed