A local old time favorite of many, this is a "real" diner with breakfast all day. It's diner breakfast so not gourmet but the food is good and plentiful. Tip top is ALWAYS busy at normal mealtimes. Prepare yourself for the slight sense of chaos and limited parking although they have increased their parking lot. Making a left in and out of this lot from or on to 250 east can be a challenge at busy traffic times.
I have eaten here on and off for years and finally decided to review after a not so great take out experience. After reading more reviews it seem my service and food experiences are not just in my head. Tip top used to be the tip top of service with waitresses calling you "hon" and "sweetie" and very fast attentive service.
My "beef" recently is, I decided to take out lunch for me and my wife. This really is the best "reasonably priced" restaurant in Pantops (this area, for you out of towners), but that's not saying much. The restaurant choices here are marginal at best, but some good fast food places, fast casual and one sort of upscale place.
They got one of our orders wrong, so I got all the way home and discovered I had flavorless chicken breast on top of soggy pita triangles instead of the gyro platter I ordered. I called, informed them, they verified my order should have had a gyro (at least they can do that by name) and I told them I would becoming back the 30 minute 20 mile each way trip to get the meal I ordered.
My disappointment was, all they did was re-make the meal. They should have offered me a refund so it was free, or a free dessert or something. The lady told me "we just re-did the whole thing" which meant another salad I didn't need and tzatziki I had already ordered and PAID extra for an extra for. When you make a customer have to come back, you should make the meal complimentary. It's not the customers fault, its your fault.
Also, they have no clue how to package take out food. This irks me at many places. The people are not sharp enough to realize when you pack fries and hot food in Styrofoam and close it up, it steams everything making everything soggy and lose its crispness. Simply poking holes to vent the Styrofoam would help this. Also, as with other places, they do not bag cold stuff separately. Any person with half a brain cell knows if you bag a cold salad and other cold stuff with the hot, it makes the cold stuff warm and the hot stuff room temperature more quickly. This is takeout 101 stuff, not "rocket surgery".
When I went back for my replacement meal, I asked for another bag and container and was looked at like a nutjob as I repackaged stuff right on the counter.
BUT...they dont really care. They are so packed with business, they can hardly keep up with it anyway.
So...the food. Some good, some just OK. I mentioned breakfast. You will not get a better basic down home diner breakfast anywhere. No fancy schmancy concoctions like at the major breakfast type chains, but solid, old school food for a fair price and a good portion...almost too much for me sometimes for breakfast.
We've had good meals here. The gyro and souvlaki platters are very good and the Greek salads that come with them are loaded with great feta cheese. The pizzas are not bad either.
The Gyro sandwich is not what it used to be. Last time I got one was the last time I sat down for lunch here. I will not sit in a hustle and bustle noisy active diner and get heartburn from the stress for just marginal food...I'd rather eat in my vehicle than do that. But the gyro was weak, lacking on guts and left me hungry. There are much better Gyro sandwiches in C'Ville. The gyro dinner platter on the other hand is filling because it comes with fries, salad and much more meat.
This is a Greek owned place with Greco-Italian food. The basics are good..lasagna and all that. However I got the stuffed grape leaves once and they were pathetic and flavorless. Nothing but rice filling, thankfully their tzatziki has good flavor to dip them in. (I make stuffed grape leaves at home, so I have a reference of what is good and not).
So, my advice to the out-of-towner (locals know the deal):
1-Avoid the most popular times to eat here unless you dont mind waiting and a noisy hectic diner atmosphere. Also parking is hectic during these times, not that you wont find a space but the building is up close to the road and there can be a traffic jamb in the parking lot of cars coming and going even though there is ample parking in the back. The geniuses that designed and or zoned/approved the improved lot did not provide a rear exit/entrance to the lot.
2-Get the gyro platter not just the gyros, the souvlaki is very good, breakfast basics are as good as you will get at any old school diner and the Italian staples like lasagna are good.
3-Check your food before leaving! If takeout.
Otherwise this is a decent place to eat. It's a solid "diner". read more