He looks great and was scared going in and happy coming out…read more I would recommend them for your pup

Wonder paws is the BEST dog groomer I have ever been associated with. I've have so many dogs in my…read morelife and have had them all groomed but wonder paws I give a 100 percent . They are professional,Caring and loving toward our animals. They truly take care of our pups.

We brought Daisy Mae to Pristine Paws Grooming Salon upon my mom's recommendation. Daisy Mae was…read morepreviously going to another grooming salon, but needed a new groomer after some unfortunate incidents. Kim was beyond accommodating with our schedule and we were able to schedule a time that worked for us both. The most wonderful thing about Pristine Paws is that it is one-one-one grooming with your dog! You don't have to worry about kenneling your dog, or your dog being attacked by other dogs in the salon, or waiting hours upon hours for your dog to be ready. You drop off your dog with Kim, and pick up your gorgeous pup in about one hour. She did a fabulous job, and was incredibly nice. I'd 100% recommend.

We love Kim! She is an awesome groomer! I have been taking my dogs to her for grooming for 20…read moreyears. She is gentle, kind and loving. I have a fearful dog and had one other in the past. Both loved and trusted her completely. She is the best! She can make any breed look their best!

Brought my 4 year old 90lb dog in for his first overdue nail trim (we used to live in an area with…read morelots of sidewalks that naturally filed his nails... no sidewalks where we live now and he wouldn't let me get near his nails). I had called the day prior to make an appointment, but I don't think it's even necessary for just a nail trim. I'm not sure of the girl's name that did his nails, but she was excellent. Even though my dog was a HUGE BABY and screamed the whole time... she basically wrestled him and got it done. The whole process only took about 10 minutes and the price was more than reasonable. Would definitely recommend!

My experience with this grooming business was consistently frustrating, primarily due to poor…read morecommunication and a concerning lack of professionalism and accountability. On multiple occasions, the staff was disorganized at pickup and drop-off, showing confusion over which leashes or collars belonged to which of our pets. There was also a lack of clarity regarding initial requests or requirements at the start of appointments, making the process unnecessarily stressful. The most significant issue is their avoidance of in-person confrontation and refusal to take accountability. When problems arose, staff consistently chose to hide behind text messages rather than addressing issues directly or professionally. They have a distinct pattern of blaming the customer for their own errors instead of simply owning the mistake and working toward a solution. Finally, they complained about one of my dogs being too loud and then expected immediate pickup upon notification, which is highly disruptive and unreasonable, demonstrating an unwillingness to manage standard behaviors expected in a busy grooming environment. If you value clear communication, organization, and a business that takes responsibility for its service, I strongly recommend looking elsewhere. We have since moved our business to a different local groomer.

Brought my Siberian husky here for a birthday wash. It was her first time ever going this groomer…read more They did a great job with her. She came out clean and smells great. Even gave her a cute bandanna.

I am exceptionally happy over the results for my pup at her first appointment here- the services…read moredid take a bit of time, which I imagine will be decreased with more frequent visits. See pictures to see the difference- she is a happy girl, and they treated her very kindly; I requested a puppy cut due to her coat type and my fear of Ticks.

Jacki is the only groomer to whom I'll bring my dog. She is gentle, kind, and talented. And her…read morespace is spotless! I love that she only takes one dog at a time, and her prices are extremely reasonable. I'm blessed to have her up the street, but I'd travel from far and wide to have her groom my fur baby.

What a fantastic groomer. I asked her to make my Aussie sexy and she did. My pup was going thru…read moresome horrid shedding this winter. The mild winter has done a number on his coat. He was groomed like a show stud. Fabio like fur flowing in the wind, a fluffy chest and front feathered legs with lean trimmed haunches. So macho. Much fluff. My kids can't keep his hands off him. It's like he was bathed with fabric softner. So kissable.

Andrea has been grooming my 2 Schnoodles and one little guy, Dach/Chi mix since she was mobile…read moregrooming. She has since acquired her own grooming establishment in Wethersfield and booming! I miss her coming to our home as we are disabled seniors but I will not give Andrea up For as long as I can manage the trip. Highly recommend!

Pawtastic Cuts has done such a wonderful job on my miniature poodle,Lily. Andrea is an amazing…read moregroomer who is patient and caring with my pup. I definitely recommend her to all of my friends and family with dogs. They even have a mobile grooming van that is so convenient. They show up at my house and do a great job!

HAD A HORRIBLE EXPERIENCE!!! I switched from Wagging Tails to Wagz and Wigglez to groom my two…read moreRagdoll cats in Feb2021 simply because Wagging Tails was booked for 5 months in advance. The groomer who did the mobile grooming for Wagz and Wigglez that day was Luis the owner Danielle's husband. I have a big male Ollie, and a small female Molly. In April2021 I started noticing Molly had a 3" X 7" swath of hair not growing back. To me it was obvious that the perfectly straight line of the 3" scalped area was the width of the clipper blades as it traveled right down Molly's spine. So, I called Danielle and let her know. I also sent her picture's. She acted completely dumfounded and said she's never seen that before. Keep in mind my cats had been getting groomed by Wagging Tails for over 5 years and neither cat ever had any issues. Over the last 3 months I've been exchanging polite texts back and forth with Danielle. NOTE: She lives in the same town as me, but neither her or Luis ever offered to come over and look. On May 20th I brought Molly to vets, and the vet agreed that Molly was 100% healthy and agreed that the hairless swath was man-made. Meaning it most likely was caused by Molly's hair getting caught up in the clipper blades and ripped out follicles of hair. Obviously because that was the only area on her body that was butchered, then it must have been the angle of the clipper, the speed of the clippers or even clippers that weren't sharp enough. All that's happened so far is I got stuck with a $125 vet bill. Yesterday was supposed to be another haircut that was confirmed by Danielle back in Feb2021. Nobody from Wagz and Wigglez showed up. Danielle obviously deleted my confirmed appointment even after everything I had been through. I sent her a text this morning and told her even though I had been still willing to do business with her, because she cancelled my apt., I was now very mad, and was going to post a bad review and hire another company. Within a minute or so she finally called me for the first time and started blaming me for writing long negative texts to her throughout the weeks we were trying to figure out what happened, which is a lie. My texts were detailed because she was acting like it was some big CSI mystery when it was obvious that it was simply a BAD CUT! When you go back and read them, I was a perfect gentleman and very polite and willing to work with her. She said if I post a bad review, she's going to call her lawyer and sue me. I started laughing and said go ahead, sue me, and that's when we started arguing and I finally told her I would never do business with someone like her again!!! To this day she has never apologized or admitted any responsibility of doing anything wrong. Instead she blames it on molly's "soft fur" and blows me off on yesterday confirmed appointment. NOTE: She did offer once to reimburse me for Molly's cut, but as of today, I still haven't received anything from her except a string of text messages with excuses that go back to March2021.

I have been a patron for a couple of years now and Luis is a dog whisperer! I'm surprised there are…read moredozens of reviews in here, despite that the teams solo business adventure is relatively new (they used to be with another company). Grooming used to a stressor for my havanese. Once we began using Luis, it all changed. My fur baby now knows what to expect and when and always comes in excited to show off her new 'doo. Most recently, Luis got her the softest I have ever known her to be. Over a week later she is still soft as down and clean as a whistle. I highly Reccomended this company. They are worth every cent! The cuts are great. The personality stellar! Customer service also quite good!

Today was my first time taking my Max to Ruff & Tumble in Glastonbury. I cannot say enough about…read moreErika! She was amazing from the moment I arrived. She was so friendly and professional. I immediately felt comfortable leaving my 5 month old Shih Tzu in her hands. I am super pleased with the results. Max is such a playful puppy and full of energy. Erika was able to groom Max even with all of his energy. I am so impressed and beyond amazed on how gorgeous my puppy looks. The first two pictures are before pictures of Max and the others are after. Erika you have a new loyal customer ! I highly recommend Erika and the Ruff & Tumble Dog salon in Glastonbury. Everyone there was very friendly and professional.