1. Wonder Paws Pet Spa

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Haddam, CT

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Wonder Paws Pet Spa

5.0 (3 reviews)
Open • 9:00 am - 5:00 pm

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3 years ago

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Wagz And Wigglez Mobile Spa

Wagz And Wigglez Mobile Spa

(4 reviews)

I have been a patron for a couple of years now and Luis is a dog whisperer! I'm surprised there are…read moredozens of reviews in here, despite that the teams solo business adventure is relatively new (they used to be with another company). Grooming used to a stressor for my havanese. Once we began using Luis, it all changed. My fur baby now knows what to expect and when and always comes in excited to show off her new 'doo. Most recently, Luis got her the softest I have ever known her to be. Over a week later she is still soft as down and clean as a whistle. I highly Reccomended this company. They are worth every cent! The cuts are great. The personality stellar! Customer service also quite good!

HAD A HORRIBLE EXPERIENCE!!! I switched from Wagging Tails to Wagz and Wigglez to groom my two…read moreRagdoll cats in Feb2021 simply because Wagging Tails was booked for 5 months in advance. The groomer who did the mobile grooming for Wagz and Wigglez that day was Luis the owner Danielle's husband. I have a big male Ollie, and a small female Molly. In April2021 I started noticing Molly had a 3" X 7" swath of hair not growing back. To me it was obvious that the perfectly straight line of the 3" scalped area was the width of the clipper blades as it traveled right down Molly's spine. So, I called Danielle and let her know. I also sent her picture's. She acted completely dumfounded and said she's never seen that before. Keep in mind my cats had been getting groomed by Wagging Tails for over 5 years and neither cat ever had any issues. Over the last 3 months I've been exchanging polite texts back and forth with Danielle. NOTE: She lives in the same town as me, but neither her or Luis ever offered to come over and look. On May 20th I brought Molly to vets, and the vet agreed that Molly was 100% healthy and agreed that the hairless swath was man-made. Meaning it most likely was caused by Molly's hair getting caught up in the clipper blades and ripped out follicles of hair. Obviously because that was the only area on her body that was butchered, then it must have been the angle of the clipper, the speed of the clippers or even clippers that weren't sharp enough. All that's happened so far is I got stuck with a $125 vet bill. Yesterday was supposed to be another haircut that was confirmed by Danielle back in Feb2021. Nobody from Wagz and Wigglez showed up. Danielle obviously deleted my confirmed appointment even after everything I had been through. I sent her a text this morning and told her even though I had been still willing to do business with her, because she cancelled my apt., I was now very mad, and was going to post a bad review and hire another company. Within a minute or so she finally called me for the first time and started blaming me for writing long negative texts to her throughout the weeks we were trying to figure out what happened, which is a lie. My texts were detailed because she was acting like it was some big CSI mystery when it was obvious that it was simply a BAD CUT! When you go back and read them, I was a perfect gentleman and very polite and willing to work with her. She said if I post a bad review, she's going to call her lawyer and sue me. I started laughing and said go ahead, sue me, and that's when we started arguing and I finally told her I would never do business with someone like her again!!! To this day she has never apologized or admitted any responsibility of doing anything wrong. Instead she blames it on molly's "soft fur" and blows me off on yesterday confirmed appointment. NOTE: She did offer once to reimburse me for Molly's cut, but as of today, I still haven't received anything from her except a string of text messages with excuses that go back to March2021.

NorthPoint Pets & Company

NorthPoint Pets & Company

(25 reviews)

We had always fed Iams or purina to my dogs and they always constantly smelled bad. Their teeth…read morewere bad, their skin and coat smelled. Like Fritos! And just smelly dog. My dogs also had an anal gland problem. My vet didn't see an issue. Because smelly dog and anal gland problems aren't serious health issues. But it was an annoyance in my life. Someone told me about Thomaston feed and how I might want to switch foods. So I went over to Cheshire one day and Nicci switched me to different brand of food called natures variety. She said because it's a richer food, I don't have to feed as much. My dog was overweight at the time so she told me to feed him a little less. Which is perfect because I have dachshunds and it is dangerous for them to be over weight because they are prone to back problems. Within a week of them being in the new food, they stopped smelling. I couldn't believe it. When we ran out of the Natures Variety, my father started feeding them pedigree without my knowledge and I noticed them smelling again!! And sure enough I found out they had been eating something different. There is no denying that there are good and bad foods out there for your dog. And Nicci is very passionate and will take the time to explain the difference between the different foods. And it turned out she was right! My dogs are older now. I have a 10 year old and a 14 year old and they are now extremely healthy and active!

I am going to say I have never been to a better place, Savannah was very informative and helped me…read morefind the right food for my Great Dane. She was very enthusiastic about helping me you can tell she genuinely wanted to help and is very passionate. She also helped me find a supplement to help with his watery stools from being stressed. 100% recommended

Wonder Paws Pet Spa - groomer - Updated October 2026

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