Food here isn't bad, as long as you can get past the crazy parking lot, the rundown mall and "fighting" other people for a table in the food court. The food court can get packed on a busy day especially on weekends.
Food here is cheap (from ~$4-10) and decent, however, service needs improvement. I ordered a breakfast (pan fried pork chop, 2 sunny side up eggs and unbuttered toast). It took over 40 min to get my breakfast, which turned into my lunch by the time I got it. We asked the cashier several times and she would tell you to "wait, it's coming", but all that comes out of the kitchen are takeouts from people who called to order.
We complained a few times and she refused to give us a refund. FINALLY, she went into the kitchen and 5 mins later, my food was ready. My order definitely wasn't a priority. My dad already finished his meal by the time I got my food. Another customer there also told us she waited over 30 min.
If they are busy and unable to make my order, I would appreciate if they let me know the wait time beforehand or give my a refund instead of making me stand there and wait 40 mins for my simple breakfast. Several stalls in the food court sell similar foods. They might be a little bit pricier, but service is more prompt and probably a lot quicker. read more