I decided to take my family to lunch today, 12-28-2022, at Times Square Diner. First, the good part of the review. Our waitress Victoria was extremely pleasant and professional. My mother, my wife and I, three senior citizens, put our order in and were awaiting our food, which we know to be excellent after having dined at this establishment numerous times in the past.
Next, the not so good part of the review. Another waitress whose name I was told is Autumn, began sweeping the floor right next to a table where other people were dining. As she approached a long strip rug covering part of the tile floor, she began sweeping much harder and much more aggressively to sweep the dirt out of the carpet. This created a lot of airborne dust. I politely asked our waitress, Victoria, if she could make sure that the sweeping stopped before it got too close to our table. Not only is it disgusting when food is present but, for me, the dust is a health hazard, as I have breathing issues due to a serious lung condition.
I motioned to the sweeping waitress to please temporarily stop sweeping the floor, by gently waving my hand and shaking my head, trying to be as subtle as possible. After she questioned my non verbal communication, I was forced to verbally ask her if she could please stop sweeping while we were sitting there. She angrily responded that "her shift was ending soon and her manager told her to sweep the floor." I further clarified my request and informed her that the dust is bothering us and could she please resume sweeping the floor after we finish eating. Again, she firmly stated that she would not stop sweeping because she had to complete this before her shift ended.
After a short exchange of words, this waitress spent the rest of the time, while we were in the restaurant, talking about us to the other employees. She spoke loudly enough for us to hear her and she even spoke with an employee whom I believe to be the manager, who took no action at all. By the way, the rude waitresses shift didn't "end soon" as she told us. To top it all off, after we left and were seated in our car, this obnoxious waitress came over to the window, next to the table where we were seated, and began sarcastically waving to us with both arms extended over her head and childishly blowing us kisses. I have never experienced this total lack of respect from a waitress, or anyone for that matter, in the restaurant industry! Even my mother stated that "she sure is a smart a**." We have close family friends that are restaurant owners in a neighboring town who would not only be aghast at this behavior, but never allow it in their place of business!
Needless to say, we will not be returning to this establishment. At least, not while this totally disrespectful, rude and obnoxious server, is still employed there. read more