I'm not sure 5 stars are enough. The service was quick. The entire staff was so nice, and the prices were beyond reasonable. Not only were my watch batteries replaced within 5 minutes, but the gentleman who replaced them reset the time on each watch. Totally worth the drive from downtown Austin. read more

This place is just perfect to entrust your watches & clocks to. I am in love with my watch and won't let anyone else touch it. Knowledgeable and friendly staff with WONDERFUL prices. This is a locally owned business that the entire family works in. The father is a veteran and they offer 2 free watch batteries a year to teachers, police officers, firemen & fire women and I believe service members (but I'm not 100% on that). They are closed Sunday & Monday but open at 10 all other days. Even if you live far away this place is worth the drive, they even do most repairs while you wait. Pure perfection! read more

Wonderful, quick service! This is the place to go for clock repair.Also only $5 for a watch battery! You can't beat that price!

Super kind people. Excellent service. Got my full trust. I go there for my Ferragamo, Seiko, Versace, Raymond Weil Watch adjustments, batteries, all that. Look no further, DONT go to the mall!! read more

Excellent quick cost effective battery replacement for watches. Long time customer from their previous location.

I found this gem on Yelp looking to change the battery on my MK watch. The business has been around since 1986 and it appears to be family owned. They repair vintage clocks, cuckoo clocks, and grandfather clocks. The young lady at the front desk was super helpful in more ways than one. When I read sign that they only accepted cash or checks, my plan was to go to a nearby ATM and the woman mentioned there was no need for cash. She asked if I have FB or Yelp, and lead me to a coupon for a free battery replacement and replaced the watch seal that was warped at no charge. I am definitely bringing in all of our watches for battery replacement here! The cost is minimal when taking your watch for battery replacement ($5). I highly recommend Time Masters. read more

Rather ironic that the business name is "Time Masters," given their lack of the mastery of time. In March, I brought in several watches to be repaired, including two that needed new bands. Since specialty bands had to be ordered, I was told I would receive a call in a week to let me know how much they cost. A week passed, and no call. I left a message asking for an update. I eventually received a call a week later, telling me they didn't yet have the information since they had been so busy. At the end of April, I stopped by to see how things were progressing. I was told they were busy planning their new store, how grandchildren had been sick/in the hospital, etc., and didn't yet have an update. I'm a very understanding person, so I left the store hoping things will eventually get better. Two more months passed, and still no response on my watches. I visited the store at the end of June, and by this point they couldn't even remember my original request. I was told the bands were not yet in, when they were supposed to call and tell me how much they cost before even placing an order! Of course, I got more feedback about how they are "so busy with their new location" and the grandchildren have been "in and out of the doctor's office." I asked for my watches back and left. The work done to replace the capacitor on one of my other watches was good, a reasonable price, and completed within a month, so I have to give some credit there. However the rest of the interaction really soured me on using them in the future. I went to Time Masters given all the great reviews on Yelp, but in the end was disappointed. Three months with no progress on watch band replacements is very poor customer service. read more

ACTUALLY AMAZING came in to have a watch resized ended up getting a nice bicycle clock as a present and the even wrapped it for me! I will definitely be coming back for all future watch repairs. Super Nice lady at the front and very helpful read more

Honest and I have been a customer for over 18 years. Can fix gold watches, Rolex to antique key clocks. Family run. Second generation, daughter works with her father. Good people. Dachsund lovers also, so of course they are great. I was almost cheated by competitor on 38th in Austin. Until he said my gold watch had rusted.....what? Anyone who has had 8th grade science knows that doesn't happen. Thank goodness I found these guys. read more

The type of mom & place you want to see do well. I went in for a watch repair and they were very up front about the watch and how the repair would work. Friendly staff, nice shop up front. read more

Great place to repair your watch or replace the battery. Friendly, helpful and experienced! Highly recommend them for all clock and watch related needs! read more

We have a 25+ year-old pendulum wall clock that we love, that stopped working. We took it to another clock shop in Austin, who went on & on about how old the mechanism was, and that they'd clean it but didn't think that would help, and that we were probably looking at an expensive full replacement of the mechanism. Sure enough, it worked for a few weeks after that but then stopped again. This time we went to Time Masters. We knew them from years ago in a previous location, and wanted a second opinion. And thank goodness! He examined it, noticing (and showing us) immediately that some of that "cleaning" the other shop claimed to do hadn't even been very thorough. He never once suggested it might not be repairable, and sure enough, a week or so later we got it back and it's been running like, well, like clockwork ever since. I wouldn't even think of going anywhere else to buy or service a clock or watch in Austin, these folks are *the best*. read more

Excellent Service with Friendly Professional Welcoming from the time you walk in to the completion of business transaction. I'm a customer for life no doubt!!! read more

BEST place in Austin to have a watch or clock serviced or repaired! Extremely knowledgeable, very friendly and fast but above all else....HONEST! Save yourself a headache by going here first you will not be disappointed!!!! Prices are fantastic and the service will exceed all of your expectations!!!! Thank you Time Masters for the wonderful service.....you have my business for life!!!! read more

So fast & friendly! This family gives you the small town feel in the city! $5 watch batteries and excellent service are a win in my book! Love shopping small with this family run business. Highly recommend. read more

A grandfather clock that has been in our family for many, many years was in need of an adjustment and minor repair. I encountered something with this business that is rare. They did not try to up-sell me on service or parts I did not need. The beautiful clock is now working properly thanks to this business and the professionalism of Mary. I extend my highest compliments to Time Masters for their kindness, willingness to provide me excellent service, and the advice and knowledge I received regarding the long-term care of our family heirloom. read more

Best people you'll ever deal with. They've been in business for 32 years - that should tell you enough. I went in today with a watch that stopped, had a pleasant conversation with the young woman behind the counter, then walked out 5 minutes later with a new battery installed for $5. read more

You simply cant find a better watch or clock repair place than this. Not only will they fix your clock or watch but they will tell you the background of your antique clock and more than you ever wanted to know about watch repair. Really a quality company and a great guy. Very reasonable prices. I was extremely disappointed the last time I needed a simple battery and found they were no longer at Anderson Mill. I am Super Excited they are at a new location! read more

These are very nice people, that provides great service. Made me feel like I knew them forever. Best price in town on battery replacement and I should know cause I have quite a few...Thanks for a great experience and ill be back soon. read more

HIGHLY RECOMMEND! My dad needed a new watch band, so we searched Yelp and found Time Masters. The store is neat and professional and we were greeted very quickly by Mary. She is incredibly knowledgeable and with her assistance, we found the right band for my dad quickly. My dad's watch proved to be a little trickier to change out the bands. Mary was patient and we had great conversation with her as she masterfully worked. The result was just what my dad wanted! Thank you, Mary and Time Masters! read more

Friendly and quick service. I was in and out in less than 10mins with new batteries for two watches. I will come back for another watch soon. Thanks for the fast turnaround. read more

Yelp reviews were right on! Love Time Masters. A bit of a drive, but even at that, it is my watch repair stop.

It took me 10 minutes and $10 to get batteries changed for 2 of my watches. I am not sure there is anything else to add. Great experience!

It was really wonderful visiting. I had to replace watch battery and took real quick. There was no waiting and the job was done quickly. The lady was very nice. Do recommend those and going to visit again for watch related issues read more

Great service. Reasonable pricing andd quick turnaround. They also hAve some cute gifts!

Wonderful place. Very friendly family owned shop. Replaced 2 watch batteries for me, and I was in and out in less than 10mins. $5/watch battery. Highly recommend this place! read more

The gentleman at the counter was very friendly, I brought in a Tag Heuer for a stem and crown problem that I had, as it turns out the watch had to be sent out to the factory for repair as he couldn't work on it. I appreciated that info from him, besides that the place was busy with customers and the place is clean. Overall a pleasant experience. read more

Customer service is excellent. Front office employees were really courteous. I would highly recommend this store. read more

Time Masters. Very fitting name. Family run small business that always delivers on service and expertise. I continue to come for all of that. read more

Took my antique mantle clock in for a minor fix. Not only did they fix it in 10 minutes, but they also didn't charge me anything. I offered to leave $10, because I was feeling bad about not paying, but the owner declined. The clock is an antique, so I didn't know the history. The owner took the time to explain the clock's history and narrow the manufacture date to around 1900. This is the only place in town I will take my clocks and watches. Owner has almost 50 years of experience and really knows what he's doing. read more

Great service and value! Just what you would want from this great family-owned business that has served ours for years.

I remember in the early 90's their place was by the theater on Lake Creek Pkwy. Back then the watch battery replacement was $5! Guess what , it's still the same! Fantastic folks, thanks for all the service for all the years.... Bryan read more

So excited to have found this amazing business right in my Avery Ranch neighborhood yesterday. I needed a battery out in my Tag watch and they charged $40 less than my jeweler. Yes, $40 LESS. I also had a clock that was my grandmother's that was not running, so I took it with me and John got it opened up and realized it just needed a battery, at no charge. In addition, they are just the most wonderful, welcoming people. Margaret at the front counter is so knowledgeable and helpful, and the shop is super cute with lots of great finds and gifts at very fair prices. I'll be going back for all my 'time' needs in the future! read more

This small family owned clock shop and repair business is the best in customer service. I recently had my grandfather clock serviced. Not only were they timely during the busiest time of year, the house calls made by Mary, Edward and Grant were top notch. Mary's knowledge and expert advice helped me understand more about my clock. She puts everything in writing and goes through all of it to be sure once she leaves, after she, her husband Edward and their son Grant get things set up, there are no stones left unturned. I HIGHLY RECOMMEND TIME MASTERS as THE VERY BEST CLOCK REPAIR SHOP IN TOWN. I might add, her Father, the owner, takes pride in all clocks he services. He was quick to diagnose my clock and quick to repair. Their home delivery service is an added perk. Well done TIME MASTERS!!! Cheryl. read more

Wow! Super fast service, I brought my two Nixon and Michael Kors watch in for battery replacement and they fixed both in less than 10 min! the yelp check in saved me $$ also, very affordable and easy, friendly staff also!! 10/10 read more

If you're a watch slut like me, you have to get new batteries more often than others. I have 8 watches. And 3 were out of commission for months! I didn't know where to take my watches, and I'm not super handy to change out batteries. I called to confirm that they charge $5 for a battery replacement per watch, any watch. Everywhere I had been calling was charging $15 per battery. While it was totally out of the way for me, it was worth the drive. I waited maybe 5 minutes. Also, if you check-in on Yelp you get a free battery replacement. You're welcome. read more

Started with stellar service but became an unforgettable BAD experience, sorry need to vent. Took a brand new $5000 Cartier that was a 40th Wedding Anniversary gift for sizing and to have the battery and authenticity checked since it was bought on the grey market. Watch did have CARTIER engraved on inner movement, so that was a good thing. After trying several different sizes of batteries, battery was replaced and when returned home noticed that the watch was not running. Went back the next day and was told that the back should have never been removed even though they did. The new battery checked out OK and was told that one the inner three components was damaged. To add to the stress, called the next day and was told that the components were OK and the main circuit board was fried and had to be replaced with a generic ETA board that had to be ordered. They would take care of the costs to make it right. Waited another day and then decided that with the innards having to be replaced with generic parts it would render this family legacy piece into a worthless fake. Went to pick up the watch the next day to send directly to Cartier, a $300-$700 a repair cost, and was told the main circuit board was OK. The cause of the problem was fixed by a drop of oil which leaves a shadow of doubt since the prior diagnosis had pointed towards inner component failures. His explanation implied that we had pulled the stem out too hard to turn off the battery causing the stoppage. Implication did not set well, so ending up explaining that we never touched the stem and the watch was only worn for a total of an hour or so. Austin will be getting an authorized Cartier dealer in the June time frame and will have it checked again, so until then. read more

Great people here. I've had 2 watches that needed a new battery and each time they were very fast with excellent service. Before this I took my Tag to a place inside Lakeline mall about 4 years ago and they said I needed a special battery for my watch and it would last longer and it would cost $50. I said sure I will take the special battery. Now as I am getting my battery replaced here the kind gentleman showed me the "special" battery for my Tag that the other place put in and it was just the standard energizer battery that everyone use. The battery replacement only cost me $5 here and for the exact same battery. Man I feel so ripped off now that it makes me sick to my stomach. Please take your watch here everyone it is the home of the $5 battery replacement. Don't get rapped like me. Smdh read more

I had 7 watches that needed new batteries and a watch that needed a pin where the clasp on the watch was. These guys are great -- super sweet and fast! All the batteries were replaced within minutes (for $5 a pop) and I just had to come back in an hour for the pin in the clasp of the other watch. Yes, if you check in you get $5 off and there is also an offer on Facebook! So glad I found them on Yelp and made the trip to Avery Ranch! Thanks Time Masters! read more

Really nice people who quickly and cheaply replaced batteries on two of my moms watches