Superb Service, Highly Recommend! A++++ Customer Service, would definitely use again and refer to others! Recently, I decided to have a wall clock that's been in my family for years repaired. I found Back in Time Clock Repair in the yellow pages and hired Mr. Russell to repair our clock. I inherited this years ago, but it had never worked and was really only a wall decoration before. I'm very pleased with the repair. I didn't even know my clock chimed, but it's now in tip top condition and keeps perfect time. I found Mr. Russell to be very careful and patient even taking the time to show me other intricate clocks he was presently working on. I would highly recomend this company and am very satisfied with the excellent workmanship! Will definitely use again! Thank you! I noticed he now has a website which was really beneficial and it's listed in the top of the ad, worth checking out. Super nice guy and very honest! I don't give out 5 STARS unless they are justified! read more

Grandfather clock had not been serviced properly for many years and maybe had never been serviced well. Also, I recently moved it with me to a new city. I'm thrilled that the clock is now working and chiming beautifully thanks to Back in Time Clock Repair owner Patrick Russell. The chimes had not worked for years, and the pendulum needed a repair. The clock now seems to be in great working order, and I'm very pleased with Patrick's work. I appreciate his strong work ethic, and in my opinion, fair pricing. read more

Grandfather Clock stopped working and needed cleaning. He showed up on time and disassembled the clock and cleaned it up in about 2 hours. I've had the clock for 25 years and it sounds like it's brand new. I thought his price was very reasonable. He even looked at another wall clock and told me what was wrong with it gave me the part number so I could order it. He also told me it was easy to install and I could do it myself. read more

No one ever contacted me. Disappointed. Really need clocked repaired before 11/20/24. No answer when I try to call. read more

Back in Time Clock Repair - Antique clock. it no longer chimes properly. The speaker is detached and hanging from 1 wire. Need it by 11/20/24. Peg 409-963-7712 - Clock Repair Near Me - Round Rock, Texas

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Patrick did a wonderful job! I called him and left a voicemail requesting his help, and he got back to me within a few days. He was able to get my antique family grandfather clock up and running. He arrived on time, was friendly and kind as he worked. He showed me how to take care of the clock. Most remarkable of all, after he left, when I tried to adjust the speed of the clock, I accidentally dislodged the pendulum. He came back a few weeks later, when his schedule permitted, and put the pendulum in the correct position and helped me make sure I was winding / caring for the clock gently and correctly so I wouldn't dislodge it again. Thank you, Patrick! read more

Back in Time Clock Repair - Clock Repair Near Me - Round Rock, Texas

Couldn't be happier with the service I received! I inherited my parents German grandfather clock and it needed a little bit of work. I contacted Patrick and set up a day and time. He arrived right on time and had a large set of tools with him. He meticulously disassembled the clock and worked on it at my kitchen table for over 2 hours. He oiled it and calibrated it to ensure it was operating as designed. Patrick was very pleasant to work with and he's a great conversationalist. Highly recommended!! read more

Back in Time Clock Repair - Clock Repair Near Me - Round Rock, Texas

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Patrick was amazing! He was kind, knowledgeable and educated me on a high end clock I Inherited. I would not hesitate to recommend Back In Time Clock Repair! Thanks again Patrick, you're the best! read more

I purchased this Grandfather Clock back in 1986 while visiting the Black Forest in Germany and it has always been a Treasure to me. My husband and I had a recent flood in our home and it had to be moved. During the repairs is sat silent for over 4 months, not good ! After everything was back in its place I contacted Patrick Russell who is the Owner of 'Back in Time Clock Repair'. We scheduled a meeting at my home and he arrived right on time and brought in cases of 'the tools of his trade'. Patrick really knows his business and while we spoke he worked his 'Magic' on my clock. He disassembled everything, cleaned and oiled it carefully and before I knew it, it was back to its 'Old Self' again. There is nothing like laying in the dark of night and hearing our clocks majestic sounds. Thank You Patrick for doing an Amazing Job on our Treasured Grandfather Clock for a very reasonable price read more

Back in Time Clock Repair - My Disassembled Grandfather Clock - Clock Repair Near Me - Round Rock, Texas

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I highly recommend Back in Time if you've got a clock that is not running perfectly. I have a 100 year old grandfather clock that had not been serviced in a very very long time. It was running slow and, given it's age, I was hesitant to mess with it (a smart decision). I contacted Patrick and we setup the appointment. He arrived on time (of course!) and was very friendly. He answered all my questions and was happy to let me observe him while he worked. He disassembled the clock, cleaned and oiled everything, assessed and detailed any potential issues and then used a computer to precisely set the clock speed to ensure a reliable pendulum setting. I'm very happy! Thanks Patrick! read more

My 25-year-old grandfather clock recently stopped chiming, so I gave Pat a call. He came right over, and fixed the clock. Now it chimes like it's brand new again! I highly recommend this guy. read more

Pat is a profesional at his craft and as a person. He did an awesome job servicing my German Grandfather Clock. His price was about half of what I had paid in California (Bay area) for the same service. He is very good at returning call. I highly recommend! read more

Back in Time Clock Repair - Clock Repair Near Me - Round Rock, Texas

Very nice staff very helpful and polite which is rare these days Def definitely recommend this place

I was so happy to have found Patrick's clock repair to clean and give my 30-year old Dold Exquisite grandfather clock I bought in Germany a good check-up. Patrick texted when he was on his way, which I always appreciate and after greeting him, he was very personable and most definitely was a professional; I wasn't worried one bit when he had my clock's "guts" laid out all over my table. He took the time to explain several things I was unaware of, and in the end, my clock was running again and seemed to sound better than ever. I wholeheartedly recommend Patrick to work on your timekeeping treasure. read more

Very good work! I'm happy with my service, the price is not bad and definitely worth every penny if you want your grandfather clock serviced or repaired. I'm grateful I came across Pat's business! read more

From his website: "We work on all brands of clocks: American, French, German, etc. Howard Miller, Herschede, Ridgeway, Sligh, Hermle, Urgos, Kieninger, Ansonia, Seth Thomas, Sessions, Ingraham, Waterbury, New Haven, Gilbert and others to numerous to mention. Other Catagories: Shelf Type: Kitchen, Black Mantel, Bracket etc. Wall Type: Box, Vienna, Schoolhouse Regulators, Banjo,and Gallery." From his email: "At this time I am only working on grandfather clocks." Quite a difference... read more

Over the decades our grandfather's clock has been serviced three times. Patrick came out and removed the mechanisms and meticulously cleaned it. In the past technicians did not take the time to remove the mechanism. We would highly recommend Patrick as he took his time. read more

Great clock knowledge especially with the older movement which we have. Pat came back on a follow up to make additional adjustments at no charge read more

I am the lucky owner of a 200+ year old tall case clock that was built by Silas Hoadley in Plymouth, Connecticut for a Masonic Lodge in the early 1800s. When I moved from the west coast to Texas, I knew I needed to find someone with experience with old clocks, preferably clocks with wooden works, to get it set up and working again. I looked online and discovered great reviews about Patrick Russell and his business, Back In Time, located in Round Rock. We had a lovely conversation on the phone, and he said he was eager to look at my clock and see what he could do. We scheduled an appointment at my home, for an additional charge, since it is too large to fit in my car. He arrived on time and was eager to see such an old clock that is still running with original parts. As he worked, we had a lively discussion on the history of tall case clocks, and he shared how he was enjoying the chance to work on a real American hand-made 24-hour wooden-works clock. Each time I wind the clock, I'm reminded of Patrick and his valuable expertise in keeping my old tall case clock still ticking and chiming like new. read more

I have a Howard Miller grandfather clock not working after relocating. Patrick was very prompt and called ahead before coming. He was very detailed, explaining the cause and how to maintain my grandfather clock. Meticulous, and patient with his work. It's nice to see someone who cares and takes prides in his work. It's great to have the grandfather clock working and hearing familiar chimes again. Certainly recommend Back In Time. read more

Patrick was able to bring my grandparents' grandfather clock back to life after years! Great price, incredibly precise work,al and he taught me how to use it. I'm so grateful for his help! read more

Patrick was fabulous! He was punctual, polite, extremely competent and the cost was very reasonable...he is very knowledgeable and congenial, I highly recommend Back in Time! read more

They arrived when they said would and did a great job. He actually fixed a clock that I was not sure would be able to be repaired. This was a grandfather clock that had actually fallen over. read more

Just relocated and although I attempted to bribe my former tech, needed a new guy to reassemble my grandfather clock. Just fabulous response and professionalism in the visit. The rate charged was reasonable and I highly recommend this company. read more

Very reliable and knowledgeable! He was very thorough and careful with our clock. I will definitely use his services again!

It was very easy to schedule an appointment with Pat, and he was on time, polite, and curteous. He was also SUPER knowledgeable about clocks, and put my 20 year old grandfather clock, that had had little to no service ever, back in great condition after it had been stopping periodically. He knew exactly what problems to look for, and was able to fix all of them. I would definitely use Pat again for our regular clock maintainence. read more

We called Patrick and he completed a customer visit and promptly responded available and evaluated our 40 year old grandfather clock, cleaned, repaired and our heirloom restored to working order. Thank you Patrick for your attention to detail and customer service. read more

Patrick provided outstanding service when servicing my grandfather clock. Highly professional, friendly and clearly knowledgeable about all types of clocks I highly recommend his business to others in need of clock repair or service. Very reasonably priced. read more

I dropped off an anniversary clock for Patrick to repair. He gave me an estimate, called me when some additional work was needed and had it ready when he said he would. Patrick has an impressive collection of clocks at his business and its clear he loves what he does. I would not hesitate to recommend Back in Time. read more

I have an old wormwood box clock with Westminster chimes. Just moved it from Huntington Beach to the north side of Austin. I took my clock to get tuned and cleaned a little. I don't think much was wrong with it, but the chimes were a little flat! Mr. Russell managed a one day turn around and did a great job! Just today hung it on the wall and it sounds marvelous!! I just want to say thanks to Mr. Russell for his great care in tuning my old box clock! If you live in the area, I highly recommend Mr. Russell and his work. He seems to have a true love for his old clocks! read more

I recently had Patrick repair my grandfather clock, and he did an excellent job. He was friendly and knowledgeable. The repair was done in a timely manner. I would use his services again. read more

It was a pleasure to have Patrick in my home to work on my antique grandfather clock. He was very personable and knowledgeable. He restored the clock beautifully and softened the sound on the chime so that we can leave the chime on. I would highly recommend Patrick! read more

Patrick is knowledgeable, friendly, and professional. I was so happy to have my grandfather clock able to chime again! It has been a number of years since they were working. Patrick comes to your home, brings his well-equipped set of tools, and gets right to work. He is very pleasant to work with, and did allow me to observe when I asked periodically. His explanations of the various parts really helps me how to keep my clock running more efficiently. I was very pleased to have his professional service on my clock! read more

I'm embarrassed it has taken me so long to write this review! This is a FANTASTIC clock repair place! Patrick Russell did a wonderful job restoring a very old mantle chime clock I inherited from my mom and grandmother. Additionally, he gave great and insightful information about the clock and its inner workings, along with proper care techniques, when and how to wind the clock, and even provided us with a key! The clock works perfectly, and remarkably it didn't cost an arm and a leg to restore it. He gave us a very fair and reasonable price, too! I REALLY cannot say enough wonderful things about this repair shop. They really know their stuff, and I HIGHLY recommend Back in Time Clock Repair! read more

I brought our antique Junghans mantel clock to Back In Time after getting an astronomical repair quote from another shop in another state. Patrick was fantastic and so helpful. He showed me there was nothing wrong with the clock at all. It just needed to be wound. Then he showed me all the dials on the inside and how they work. I highly recommend Back In Time for all your clock repairs. read more

Pat is a stand-up guy who does exactly what he says he will do and more. He knows his stuff and handled my problem promptly. Easy to work with too. Highly recommend him! read more

It is with great pleasure and joy that I was afforded the pleasure and opportunity to meet Pat, as he is a true and consummate gentleman and professional. To say that Pat is a master clock repair person is an understatement, as he methodically goes through and evaluates your respective clock's needs and performs the needed repairs with your approval. Observing Pat fine tune my clock was like watching a concert guitarist go through his trade-mark lycks, as Pat wil dlefinitely have your master clock singing and performing to its original specifications. Pat is extremely personable and explains in great detail everything that he is doing to your clock to ensure maximal functionality. I fully endorse Pat's great work and give him my highest recommendation, as integrity and ethics are first and foremost with him. If you need your antique clock brought back to life, I urge you to forget about the rest and give Pat a call, as you will be extremely proud of your cost-effective outcome and long-lasting enjoyment of your respective grandfather clock.. Dave Pratt Florence, Texas read more

I decided to have 3 German wall clocks restored as a surprise for my wife for our 10th anniversary. All 3 had belonged to her parents and had been stored for 20+ years. They all needed wood trim repairs as well as the mechanism cleaned and whatever clock repair people do to get the clock to keep good time. Patrick's reviews are why I called him. He was very nice and answered all my questions and I had a good feeling about him, so I took all 3 clocks to his business. I told him that I was very concerned that the clocks were restored properly because of the sentimental value they had for my wife and that I had hoped to have one ready by our 10th anniversary. He spent an hour explaining what type of clocks they were, how they worked and what he would do to restore them. He quoted what seemed to be a fair price and then mentioned how busy he was but because of the special occasion he would make sure the first clock was ready by our anniversary. I picked what I thought would be my wife's favorite and left feeling like I got lucky finding Patrick. When I picked up the clock a couple days before our anniversary I was very happy. The finish was great, the delicately carved trim that had come off was back in place like new, the chimes sounded unbelievable and the clock mechanism looked new. It has been hanging on the wall for over a week and is keeping great time. My wife was completely blown away and we are looking forward to picking up the other clocks when there ready. I would highly recommend Patrick. He is one of the good guys read more