Always friendly and they keep it real. This place is not pretentious at all. They are honest, sell…read morequality items and provide good information. I needed a battery replaced and links removed so had a little time to chat while they worked. Great local business that we need to support.

They were attentive and really listened to my concern about my watch. I has been working fine ever…read moresince.

Super fast on taking my fiancees watch band off! Ill definitely be back with a broken bracelet i…read morehave and will update then!

Amazing family owned business. We had some of our mother's jewelry appraised and the owner gave us…read morea very good price for the items. Would definitely recommend this business.

We've been into this jewelry store three times. We have been here for jewelry repair, watch,…read morebatteries, and jewelry cleaning. We are always greeted with kindness and honesty. This is an upscale jewelry store with quality jewelry. This is where you can go buy an engagement ring or an heirloom necklace. We have received excellent service here. It is expensive, however, this jewelry one keeps forever and hands down to their children. You get what you pay for. I highly recommend you visit.

J West Jewelers has many excellent reviews on several sites. I think they have excellent customer…read moreservice. The jewelry is just beautiful. They are a family-owned business and they care about their customers. They do custom designs and will even clean your eyeglasses. They offer many services- buy gold, watch repairs, resizing rings, jewelry repair, etc.

I'm a bit of a watch enthusiast, and I recently decided to get my vintage Tag Heuer 1000 up and…read morerunning again. Another jeweler replaced the battery, and it proved to be running fast. My wife recommended I bring it to Efrain - her highly trusted jeweler, to have a look at it. He said he could make it run perfectly again, so, for a fair and reasonable price, I let him do a total rehab on it. After a few weeks, this 40-year-old watch is running perfectly and looks sharp. While we were in there, we were captivated by the selection of rings he carried, and we opened a conversation about "upgrading" my wife's 25-year-old engagement ring with Sky. His collection, in a word, is motivating. We love the store - easy to get to, and plenty of parking. It's a family operation where love and trust are front and center. That's where you go to buy and repair these items.

Sky & Co Jewelry had a very nice selection of products. The salesperson was friendly and not pushy…read more We came back to make our purchase and Efrain offered to clean our rings. They never looked better. Highly recommend.

Had a bunch of old and foreign currency my mother sent to get checked out. Was greeted warmly and…read morethe collection was quickly turned over and evaluated. Nothing of value on my end but that's how it goes!

I dropped off two rings for repair almost 3 weeks ago. The owners advised his jeweler or he would…read morecall me back within a week. No call or message. I've left numerous voice messages for a call back. I've called the alternate numbers and get a recording stating the phone is not accepting calls (??). Went by the store during posted business hours and it was closed. Extremely concerning as these are my wedding and engagement bands. Considering legal action if no response within the next few business days.

I got my rings from The Ring Austin location few months ago…read more And I came to the round rock location for the ring clean today. The staffs were so nice and welcoming, and they cleaned my rings and my husband's band in no time! They said I can come clean my rings anytime I want to! I really loved the service I got from the Austin location, and I can tell Round Rock staffs are just as nice as well! Celebrate your big days with The Ring!

We got here for the first time to clean up our rings which we bought at the sister company in…read moreAustin. The friendly staff took care of our rings and made our rings very sparkling again! Very quick and nice service! There are many beautiful rings and jewelries! Great place to get ones for your loved ones for the special occasions! I like the fact that if you buy a ring or Jewelry here, they'll do the clean up/polishing it for ever! Love the deal! Cheers

I had a herringbone necklace that was fraying at one end. I took it to Lane Wells for repair. They…read moreshortened the necklace and re-added the clasp and it's as good as new. I had another necklace that I wanted shortened by a few inches and a new clasp added on. Which meant a new jump ring for the bigger clasp. They did this for me also. The price was reasonable and they were finished before the estimated date. Nice folks. Will definitely go back if I need anything else done!

Second time and most surely my last here. I took a bracelet in for a repair and when I got home I…read morenoticed something was stabbing my wrist and there was a piece of gold not sitting right and snagging on things so I took it off and brought it back in today. Instead of saying, "No problem! We can fix that", the blonde lady was rude and made excuses and then took it to the back (she even turned to look back at me while she was with the jeweler and gave me a dirty look). One would think that a repeat customer who paid over $200 for a small repair would get better treatment. In the end, they fixed it but why not do it with a smile....? Do not recommend. Hope your day/life gets better cranky lady!! :)

Art-an attentive young man helped me out. I had a necklace that meant a lot to me and the little…read moreround gold clasp broke. One of the things I like about Ranch Road jewelry is they are able to do small repairs right on site. I was able to come and retrieve it the very next day. I did have a little bit of sticker shock-probably because it's been quite some time since I've had any jewelry repaired. It was a little over $100 with tax. It looked as good as the day I bought it! They also have some lovely jewelry in their display cases.

I can't say enough good things about Ranch Road Jewelry…read more I found them through a recommendation in my neighborhood Facebook group when I was looking for a jeweler willing to repair two of my daughter's pieces. These were not expensive items, in fact, they were cheaply made, but they were incredibly meaningful and irreplaceable, as they were gifts from her aunt who lives in another country. From the very beginning, neither the woman who helped me nor the owner hesitated or made me feel like the job wasn't worth their time. One of the pieces, a bracelet, turned out to be especially difficult to repair, but they kept working on it until they figured out a way to fix it, and they succeeded. Seeing how happy my daughter was made it all worth it. They even apologized to me for how long it took, which was completely unnecessary, as the extra time was clearly due to the care and effort they put into finding a solution. On top of all of that, their pricing was more than fair, and they even cut me a deal! Which truly felt above and beyond and completely unexpected. The customer service was exceptional. Every interaction was friendly, kind, and down to earth. I was genuinely impressed and will be recommending Ranch Road Jewelry to anyone and everyone. I'll also be buying all of my jewelry there from now on. Just a great place all around.

Sometimes you need a Hometown jeweler and Stall Jewelers is my first and only choice for cleaning…read moreand repair of Estate (and other) jewelry. I needed appraisals for insurance. Stall Jewelers does that. I needed an extension on a necklace because I just didn't like the length. Norma added an ADJUSTABLE extension that I can slide easily and adjust to whatever I am wearing. The extension also let's me put on the chain over my head, without struggling with the tiny clasp. I broke my grandmother's ring. Stall Jewelers restored it like new. And my Grandmother's grandparents ring was cleaned and buffed to a thing of beauty. They have a vast selection of fine jewelry. Beautiful pieces for yourself or as gifts for others. If you need a real jeweler... an honest jeweler, an experienced jeweler, a fair jeweler... Stall is your place. YOUR Hometown Austin metro and beyond jewelry store. Family owned and operated, they know jewelery. Yes... MY Hometown Jeweler. MY only choice for the jewelry that matters to me.

First time and last time I'll ever walk into this trap. I asked how much to change the battery in a…read moreMovado Bold watch I bought at the Navy Exchange several years ago. The lady seemed put out as if I was asking her to wash my car. She asked to see the watch and when I handed it to her the trap was sprung. I had a new battery for the watch and wanted to see how to get the back off of a snap back and she said it shouldn't be an issue and she would ask. She literally walked 8 feet to a doorway and that's where she threw anchor for the next 18 minutes. It was probably longer and I figure about 3 or 4 minutes had passed before I took notice that she never even asked if I could watch how to get the back off so I started timing her. I let her know it had been over 15 minutes and I needed to go and she didn't even turn around and acknowledge me. Instead, she walked into the room and out of my sight. I asked another employee if she could just return my watch and this whole situation was weird. Snag my watch, never tell me what the cost is and then ignore any simple questions or requests. She went into the magical back room and I took account of the time and 7 minutes later the first rude lady came back and handed me back my battery and said it was the wrong battery. This is a lie. I have 3 Movado Bold watches. She digs up a chart that has all the CRAZY prices listed and tells me it will be $38 due to the cost of the battery and it being a luxury watch. I told her I paid $145 for it at the Navy Exchange at Pearl Harbor and they should raise the prices. It just so happened to be Veteran's Day and she asked if I'd served and I told her that I was in the Navy for 8 years. She thanked me for my service and said "that will be $38". I asked for my watch back and she said it was in pieces and I let her know I would love it in pieces and to please return my property and $38 for a battery is ludicrous for a $145 watch. She stuck to her crappy business model and said to fork over the money or the watch was staying there. As I was getting the extortion payment the other lady comes out and walks over and tells me a different lie. The battery had to come from them or the watch wouldn't be covered under warranty. I asked what all this warranty covered and she wasn't even ready to back up her lie. The rude lady chirps in and tells me it covers just the battery and I immediately shot back with "for how long?" She said she would have to ask. So I gave her 2 twenties and then after another 12 minutes they finally gave me back my watch. I asked again how long was the warranty and she said they would find out and I would have to comeback for the info. What a terrible business model to grab someone's property and then hold it for ransom to return it. AND ON VETERAN'S DAY

Excellent service on my mantle clock. Enjoyed meeting and chatting with John and Margaret. John…read morefixed the issue and gave me pointers on caring for my time piece that's over 100 years old. Great value with the mobile service. Highly recommend

Just wanted to thank Mary and the Time Master family for coming out to my place of business to pick…read moreup and deliver all my watches that needed a little lovin.' They truly went the extra mile to make sure I was taken care of. As with all good businesses, they are very popular so be patient with them. I can attest to you that they will get your items back to you as soon as they can. I look forward to continue to use them for all my watch needs and repairs.