I go here for a watch battery change and look at all of the dazzling displays of diamonds--both…read morenatural and synthetic--and like to imagine that I could choose any one thing. The people who work here are so kind. Even though I am bringing in small business, they treat me like a valued customer and even tightened some screws on my watchband clasp without me asking.

A high five to Adam and his team for a wonderful fifth collaboration. Adam produced finished…read moreearrings from a pair of loose pearls, reattached a loose fitting to one of the mother-of-pearl chips, and substituted a new clasp for a pearl strand. Earrings sit very comfortably. I'm so pleased, as usual. Thank you!

Roberto is such a nice man that is so earnest and humble. He enjoys his work and the craft he does…read more Over the years, I've had a number of repairs for him to do on our fine jewelry. He's above the board honest and charges reasonable prices for his services. The quality of repairs have been exceptional without any recurring problems and his repair timeline deliverables are always met. The store is in a cute business area surrounded by self-care salons, eateries and medical treatment services. Just love coming here and giving him business when I can.

I went there to have my wife's watch dial replace. Roberto initially quoted me $220 but agreed at…read more$200. When I picked up the watch, he gave me additional $50 discount. What a nice guy! I highly recommend this place!

This man is a really good person and a great watch repair guy!! He's very knowledgeable, courteous…read moreand professional. He even had the batteries my Selfie Stick used. I was in & out in minutes!! Very reasonably priced too. I highly recommend this business!!!

Great service and friendly guy timely repair good price thank you…read more Replaced 4 batteries for me

Wedding ring resized. He does good work. Fast, responsive, flexible, and reasonably priced.read more

I was able to make an appointment at Shiny Little Diamond online for the same day to have my very…read moreloose engagement ring resized. I was super worried about losing it because it was so loose and they measured my finger and adjusted my ring within hours!! I dropped the ring off at 1.30pm and had it back by 5pm the same day and now it fits like a glove. Service was super friendly and quick and they sent me a quote via text before doing the work! The icing on the cake was they cleaned the ring too so not only does it fit perfectly now it's also as sparkly as it was the day I got it. Really really happy and will definitely go to them in the future. Thank you!

Brian is able to repair watches and clocks that are repairable, and can determine which are not…read more He has also changed the batteries in my family's watches for years.

Let him change the battery on your watch, but nothing else!!…read moreTook my Rolex for repair and 6 weeks later came back worse Took it to the Rolex dealer and they were shocked to see how bad it was inside. Scratched in 3 places, broken screws and crown. Never again, not even for a battery!! He's as gentle as a blacksmith and this may offend a reputable blacksmith!! I would rate this a zero, but I am not allowed

It was a pleasure to do business here. They're very fair, open, and efficient…read more I brought some gold including my grandfather's watch. Upon quick inspection, they provided a quote and then said that they would like to verify the gold which they did while explaining their technique. It was hard to part with the watch because of its sentimental value, but I knew that it would be of no interest to my sons. The owner assured me that it will find a good owner who appreciates collectible watches.

Dan is dope, I like his point of view and knowledge he adapts to every customer, my young cousin…read moregoes to him for services my uncle goes to sell and my grandmother has sold to him , I've sold multiple times spritz Dan, it's like he's 390 years old in a 65 year old body! Haha lol I reckon you visit to explore and experience all possibilities, Jeremiah O

I came in the other day to get an estimate on cleaning some silver jewelry. One of the guys behind…read morethe counter asked some questions about the pieces, I showed him, and he took all the pieces over to a station off to the side. In under five minutes, I had all the pieces back looking brand-spanking new! Not a bad job for what I was thinking as just going to be a quick Q&A session! The price was perfect, customer service is wonderful, and I love going into this local shop for any jewelry needs.

Absolute the best! I go there every year to replace the platinum back of my earing that tends to…read morefall off once a year. They are reliable and very kind.

John helped us resize a watch very quickly and also changed the batteries right away. Everything…read morewas done with great quality, fast and at a fair price. They were polite and very helpful. I really liked that this is a local family business with an honest and friendly approach. I know what I am talking about because last time we went to another place near home for the same work on another watch and it was more expensive with worse service and quality. That is why I would rather drive ten minutes here and get the job done right.

I want to echo the negative reviews. I've been coming here for several years, I've bought wall…read moreclocks from him as well two floor clocks and had floor and many wall clocks serviced by Joe, and on more than one occasion I've dealt with Joe's attitude. He seems entitled and tell you what he thinks is a fair price. Really? The last time was the last time. I'd left the mechanical guts of a clock with him to be repaired while the chassis was being fixed by a woodcraftsman. This was the poor victim of a shipping fiasco by someone who had no business selling clocks. At the same time I "sold" two wall clocks to Joe that in exchange he would credit $100 toward the repair of the clock in question. Well, after several months, the woodcraftsman could not get around to repairing the chassis due to illness so I told Joe to toss the mechanical guts. He indicated they were really beyond repair anyway. Because the first clock could not be fixed due to the aforementioned woodcraftsman, I bought another and asked Joe to tune it up. At the same time, I brought in another clock and asked if he was interested in it. At first he offered $50, then $75. I told him no and left, but he followed me to my car and then offered $100 toward the second repair. I accepted it only because I knew he already owed me $100 toward the first repair which never happened. So I'd get $200 off the repair of the second clock. But on the claim tag, he noted only the price minus $100, which I planned to bring up with him when I came to pick up the second clock. Well, to my surprise, he could not remember the other two clocks I'd left with him. He asked where were they and I said they were in his possession, how would I know where he put them? Then when I described them and he suddenly remembered, he made a comment about not charging me storage fees for the first clock he'd held onto while I was waiting for the chassis to be repaired implying as if him dismissing the other $100 he owed me would be in exchange for the storage fees. Really? I explained to him it was not my fault the woodcraftsman could not repair the chassis of the first clock and insisted he credit $200 toward the repair, which he declined and argued with he and made some comment about me quibbling over $100. Really? He had three clocks of mine that were worth much more than $200, and yet I let him have them because I knew he'd either fix them and send them to a new home or use them for parts. He had the nerve to insist that the first $100 credit could only be put toward the repair of the first clock. Really? So, I asked him to give me back the two clocks that I'd left with him previously. He no longer had them. He had no response, other than to honor the first $100 credit, but rescind his offer on the additional $100 and give me the third clock back in spite. I left with him shaking his head in disgust and reprimanding me? Really? What the heck is this guy's problem? As others have noted, he seems perpetually angry. And greedy! And when I questioned the repair of the second clock because the pendulum bob was sitting too high in the cabinet and there was too much thread of the rod exposed, he told me I should worry about more important things. Really? Who the heck does this guy think he is talking to customers like this? Instead, stop taking the cheaper and lazy route and fix the clock as it was meant to be fixed with the pendulum bob sitting in the right position. He charged me several hundred dollars for this shoddy repair! Disgraceful! If anyone should be disgusted, it is me. His customer service is deplorable. He gets too personal and treats you like a child. Shame on you, Joe! I'll be taking my business elsewhere from now on!

Superb customer service. Wandered in missing a pin for my watch and the gentlemen had a custom pin…read morefit in 5 mins. Great vibe, good conversation. He buffed out some scratches from the last jeweler. It was clear from our short conversation, this establishment cares about the quality of their work. Highly recommend!

My necklace needed a new clasp. He quoted me $40 over txt. That seemed fair…read more When the repair guy saw the issue he then said $25. More than fair. When my husband picked up the necklace he had on a Marine Corp shirt. The jeweler told us it was no charge. I'm a 16 year breast cancer survivor. This necklace gives me comfort. This man will never know how much his kind gesture meant to me but he has found a customer for LIFE! PLEASE do business with him. PLEASE!