Wonderful Dealership, really nice cars, outstanding quality, ask for Rich Gray he will advise you…read morewell, trading, financing and knowledge on any car. Thank you.

I purchased a used vehicle from these guys. The car was in great shape. I expressed some concerns…read moreover one of the salesman that my wife and I were interacting with. The general manager called me personally to resolve any concerns and took full accountability and ownership over the situation. I would hands-down recommend this place. The ownership cares about making a customer feel more than just a transactional experience.

So you have to understand, buying a car is NEVER fun. Its a long experience, especially with test…read moredriving cars and preparing to get a loan. It's just not fun. Sales people are there at the end of the day to get you to buy a car. I will say, I don't have too many negatives about this place. There are a couple gripes I have but they are small and over all, I was treated with respect and the people are friendly, even when I came in and thought I was going to change my mind and exchange my vehicle for something cheaper, they were nothing but nice to me. Khaleed, Dallip and Omar were the ones who helped me. And they were thorough with everything including the loan process and the price. Prices for vehicles are higher than ever so that in it self was stressful but that has nothing to do with the service and the people I worked with. The only thing I would have loved is if the process was sped up a bit (but that was no ones fault and it comes with the territory) and if they changed the music. They played house music all day. So for 7 hours that's what I listened to. It might be a sales tactic to try to get people to buy a vehicle. Who knows. Overall, this place is worth a look.

FRAUD ALERT!!!! DO NOT PURCHASE FROM THIS CORRUPT DEALERSHIP!!!! My wife purchased a 2016 Tesla…read moreModel S on April 4, 2026 . Despite purchasing a ProGuard Gold 10-year powertrain warranty with her vehicle, she has not been provided with any warranty documentation or contact information for the warranty provider. On May 2, 2026, her vehicle broke down, and she again asked Albert Vega, Finance Manager for her warranty information to file a claim. Instead of providing the information, he instructed her to tow the vehicle to OffLease at her own expense. As of July 6, 2026, she has not received any warranty information or updates on her vehicle's status nor the whereabouts of her car from anyone at OffLease...

We needed to replace my car recently due to its age and figured given the cost for…read morerepairs/maintenance over time, we might as well just upgrade our vehicle. After going through 3 different dealerships, we came to Enterprise and they couldn't have made the process easier and simpler. On my first round with them, Jose helped me find a vehicle. He went above and beyond to work with me and my foot hadn't even hit the door yet. Over the course of a week, he scoured the inventory across several locations and worked with a very picky Yelper finding him vehicle after vehicle. We landed on a Chevy Spark that, while it seemed nice, I just wasn't sold on. At that point, I needed a break from car shopping, so I thanked him for his time and told him I'd let him know when I get back to it. Flash forward a month. I get to a decent point and hop back onto the hunt. Unfortunately, Jose wasn't available the day I walked in. John was the first rep to greet me and was just as helpful, friendly and professional. It's clear that Enterprise treats you like a genuine person and there's no pressure for anything. They make sure everything is clear from the beginning and will work with you on getting car payments as low as they can for you. I walked away with a 2019 Nissan Sentra with 60,000 miles and I couldn't recommend Enterprise more.

Needed a family car just about asap. We knew exactly what we needed and it was accomplished with…read moreease. Got the application, car, dp & everything resolved the same day. If you know the car, have your money ready this is the place to go. No time wasted. Thanks Mr. Car and Brett! No argument it's one of the easiest dealership experiences I've ever had.

I honestly hate dealerships, but my car buying experience was the best that I've ever had. Tristan…read morewas amazing and personable. I didn't feel like I was being haggled or just another person. He treated me respectfully and very kind. He took what I had to say and found a good fit. He listened and was relatable. He came in on his day off to help me go through the entertainment system. Set everything up and answered all my questions. I didn't feel rushed or anything. He is an asset to the company. And to top it off everyone that I have encountered there from the front desk to other sales people have been very kind. I really feel this is how a dealership should operate. I even had a rental car waiting for me when I was getting service done. I really feel like they go above and beyond. A+

Bought a Ram 1500 in 2020. Experience was the typical car buying Kabooki dance…read more Where they have excelled is the service department. Had an issue with the steering box and they were the only dealership that could figure it out. My local dealer was clueless so I drove back to Orlando and told them you have my truck until you figure it out. They did. I have been taking my truck here ever since. Over four years of routine preventative maintenance and a few warranty things. Even worked with me on my visors when they failed. They gave me a loyalty discount. Ask for Tyrese as a service rep or Trace. Both will make sure things are taken care of.

It was the time again for car maintenance. I just did an oil change and tire rotation, which was…read morepretty pricey at 155. They did upsell more recommend services like coolant and tire alignment, but that would have jumped to over 700. I just stuck with the basic routine. I waited in the lounge, scrolled through posts, and surfed the net while I waited. Got texted with inspection notes and recommend services, but I declined. After an hour and half later, they texted me and said they were done. I paid the bill in the counter and left. The service staff are friendly and helpful, but the prices here are very expensive. But they get the job done and I trust them because this is the place where I bought my car. For other advanced services, I might look elsewhere for cheaper prices and still reliable. But if you are looking for reliability and friendly staff, Autonation is still good. Overall: B

The good old bait and switch. They list a car on their website as available. You contact them and…read morethey tell you to come on down. You asked for pictures of the interior and they tell you the car is being "reconditioned". This goes on for a couple of days. The car is still on the website as available. You go down to the dealership to see the car and the car has "been sold". Two days later, you see the car still listed on the website as available. Your daughter messages them from a different phone number and asks if it's still available. They say it is and tell you to come on down today to see the car. You say ok, please send a video or pics of the interior and I will come today. They then say the car is being "reconditioned" and won't be ready to show until Wednesday. This happened twice on the same car with two different salespeople and same vin number. Don't waste your time.

Had my service appointment today. I have to say I was able to get in and out pretty quickly even…read morethough I was late to my appointment. Bryan was great and took care of what needed to be done. I loved the fact that he explained everything in advance. And now they even have video of your service. Now off I go to work.

I took my vehicle here for some regular maintenance…read more I showed up at my appointment time and was promptly greeted by a friendly attendant. After checking in my vehicle, my wife and I went into the waiting area which was very reminiscent of restaurant style seating with multiple tables and chairs around. Unfortunately there was no complimentary coffee or snacks. The did have a cafe where you could by food that looked sub-par. I was slightly annoyed because after 10 minutes of waiting, one of the salesman came up and tried to buy my car and get me to do a trade in option...I'm just here for service. Typical dealer behavior but I was disappointed by it. They told me it would be 1-1.5 hours but it ended up taking just over 3 hours, which I was OK with because they offered a complimentary shuttle to a nearby shopping center but it was still frustrating that their estimate was so far off. When it came time to pay, the charged an additional hidden $40 "dealer fee". Once again frustrating, I thought that's what I pay for when I pay for the labor hourly rate? They also added another small credit card fee. Things add up and it's frustrating that they aren't up front about their costs. They also tried to tell me my 10 month old battery was bad and needed replacing for over $300. Naturally I declined because my battery is working 100% fine. They definitely were trying to take advantage of me. Overall, I hoped for a better experience and won't be back. I usually always do my own maintenance for this very reason but was short on time. I will use another private shop next time.

Nori is the only reason I keep coming back to this place for service. I can tell that they have…read moredefinitely improved over the years (been going here for over a decade at this point). I recently had a service for a sensor and had to come in 3 different times, which is inconvenience enough but Nori made it her priority to get me in and out during those times as quickly as possible. I felt like I would have typically spent HOURS there for a service. I definitely appreciated the attention and amazing customer service. If you ever have VW service issues and need a convenient place on the east side of town, please always ask for Nori to have a great experience.

Friendly People, Dishonest Follow-Through…read more The staff was always polite and friendly, both before and after the sale. My issue isn't with how they treated me personally--it's with being repeatedly told a problem was fixed when it clearly wasn't. I purchased a 2023 vehicle from Napleton's Volkswagen of Orlando and during the test drive I pointed out that the car pulled to the right. It was obvious enough that I raised the concern before agreeing to buy the vehicle. I was assured the issue would be repaired that evening, as I was leaving town the following day. I live in Clearwater, nearly two hours away, so timing was important. Based on their assurances, I completed the purchase and was later told the vehicle had been fixed. It had not. The vehicle still pulled to the right. I left the car with the dealership and had to drive home in a rental because I was again told they would take care of it. While I was there in person, I was told the vehicle would be repaired by Monday and delivered back to me on Tuesday. To their credit, they did exactly that--they delivered the vehicle to my home in Clearwater as promised. Unfortunately, the car STILL pulls to the right. The most frustrating part was being told the vehicle was fixed when it clearly was not. Prior to me taking delivery, I was told by the salesperson that the vehicle "goes with the flow of the road" and that it had driven fine on the trip to Clearwater. However, after driving it myself on multiple roads, the vehicle continues to consistently pull to the right. I've owned and driven plenty of vehicles over the years. A vehicle following the crown of a road slightly is one thing. A vehicle consistently pulling to the right on multiple roads is another. The issue was obvious enough that I brought it up before purchasing the vehicle, obvious enough that the dealership agreed it needed to be addressed, and obvious enough that the vehicle was held for repairs before being delivered back to me. If the vehicle was truly operating as intended, then why was it supposedly repaired multiple times? I understand that diagnosing alignment and suspension issues can sometimes be difficult. What I cannot understand is being told multiple times that the issue had been repaired, only to experience the exact same problem after delivery. Everyone I dealt with was courteous and professional. However, being friendly does not make up for a lack of honesty, accuracy, and follow-through. If a dealership tells a customer a repair has been completed, that customer should be able to trust that statement. Unfortunately, that was not my experience here. Very disappointing experience. I would strongly recommend that any buyer personally verify promised repairs before taking delivery.

AMAZING COMPANY FREDDIE IS AMAZING, SO IS ANGIE!! She has helped me through a bunch of situations…read more My whole family is almost on board.

From the owner: We are far more than a car dealership. We focus on your specific needs and our main goal is to…read morebuild a long lasting relationship with you and your generations to come. For the last 10 years, PJ Auto Trading has become the most trusted car dealer in town. Our flexible financing and down payment options open our doors to everyone regardless of their situation and if you don't see the car you are looking for in our lot, we will find it for you! We tirelessly work to be your one stop shop.