Let me start by saying that I hate the whole experience of car buying. From the overbearing,…read moredesperate sales people, to the negotiating, to them treating me like a child because I am in my 20's...I hate all of it. It gives me anxiety. The day before I visited STAG, I had gone to a larger dealership and practically been laughed out the door because of my not great credit (due to losing my steady job last year). I was taken into an office and talked to like I was a child with no idea about finance. I personally felt that because I am a server (Oh, the horror!) and not married with a family, the fact that I am a fully functioning 28 year old adult with a college degree was ignored. I was so angry and disappointed. I felt so disrespected.
Now, let me tell you about my experience with Nick and Jeff at STAG. I had seen that they had a Jeep Liberty on the lot at a great price, so the very next day I decided to go and check it out. Upon walking in, the place was clean and welcoming. I was greeted with a smile from Nick, who was only too happy to show me the car. He walked me around it, took a copy of my license and let me take it out for a drive. ON MY OWN. This was so nice as I felt less pressured and more able to check out the car at my own pace. It was so incredibly clean (I was told sometimes they even gut the whole interior just to make sure everything is cleaned... carpets, seats and all!), it ran great, it was exactly what I wanted. I went back in, we ran numbers, I wasn't made to feel inferior because of my job, age, or credit score, and we came to an amazing deal. Jeff even gave me some advice on refinancing in a few months to get my payments down after I build my credit for a little while.
I spent 2 hours at STAG and walked out with a new (to me) car. I was so incredibly impressed by the pleasant service and the quality that I brought my boyfriend in not even a week later to make a deal on a truck. We're going in tomorrow to pick it up. Another wonderful experience with some great advice and they're even throwing in some new tires!
As far as cons, there are two. They don't offer warranties. You are buying a vehicle as is. Also, they don't haggle on prices. But the prices are very competitive with what you would find as a fair market value, and honestly, it takes so much pressure off. On one hand, you might be missing out on working a better deal, but on the other, you don't have to feel like you're going into battle.
I honestly can't recommend this place enough. Nick and Jeff were wonderful and they have definitely earned some customers for life!