I was really looking forward to having a good cup of coffee on a cool monday morning. I just moved into the area and i have heard of tim hortons before so i went. I placed my order online and went to pick it up. Tasted it and it wasnt much more then lukewarm warm coffee flavored water. Im sorry not this is not for me. read more

Tim Hortons - Coffee & Tea Near Me - Tecumseh, Michigan

The manager was very rude and disrespectful. Then after getting our food they it was ok until we opened the rapper for the bagel and it was crispy burnt. read more

ordered a bacon/egg&cheese on everything croissant + a Boston cream donut. The donut in bottom of bag. Guy working literally threw sandwich in bag on top of donut. Sandwich did not have top & was sideways (have pic). Took back. They replaced but wouldn't take other one back. Numerous incidents at this particular store. Will not return there. read more

Lady working drive through was extremely rude and disrespectful then our bagel was burnt

This restaurant has got a lot better in terms of service and quality of food. I recently got a BELT(bacon, egg,lettuce and tomato) The bagel and it was absolutely delicious and fresh. The bagel and muffin were fresh and tasty and there are so many varieties. I got an iced coffee and again so many wonderful choices. I'm very glad that there is a better upturn in quality and service as I really like their coffee, bagels and my favorite BELT sandwich. read more

Had a issue with my beverage . The manager was rude and impolite. Never go to this location.

Honestly I love their coffee but their service is horrible. They need to get their hours rights or change them online. Says open at 5 and I have came to this tim hortons countless times got coffee at 530am. For the last month or more drive up and no one or I drive up and they were closed come back in an hour like really coffee shop 630am that's when I come back no. Very disrespectful and the person that owns this store might want to check their employees because they do not run good business. Maybe it gets bad enough the attorney general can step in service their store some papers. read more

Look, it's a Tim Horton's. Their food is shipped in and nothing is really made onsite... but that's what this place is about. I have only had coffee at a Tim Horton's because the food is not for me. I don't do processed, crap-carb foods. But the service was friendly at this Tim Horton's and my coffee actually quite pleasant. They put the cream in the coffee like they do at Dunkin' Donuts... and it was the perfect amount. I was pleased. Additionally, the place was clean... except maybe they used a little too much cleaning product on the floor because it was a bit sticky. Overall okay place to get some coffee and chill for a bit. read more

I understand staffing shortages and other struggles like inventory during Covid. But even before the pandemic the service was so so and it always seemed they were out of foods on their menu. Today the manager was rude and refused to serve me after waiting 5 minutes inside with no courtesy. If their dining room is not open then they need to lock the door and put up a sign. It's just not the most impressively run Tim Hortons in the area. read more

I had heard that things had improved at this location. After waiting at the counter with no other customers in line, no one in the drive through I finally flagged down 3 workers. They were near the back talking and laughing. The manager said I didn't know what they were doing, they could have been on their headsets. Again, no one in the drive through. Too bad the service is so bad there. read more

Always get the order wrong. Every single time. I don't know how or why this Tom Hortons is so bad, but it is.

We've made several visit to this place only to be told they are only serving coffee, no soups or food of any kind. They told us everything was already either put away or tossed out already for the night, two of these visits were hours before they closed! I won't be back unless I see something about being under new ownership or management. read more

This is the absolute worst Tim Hortons in the area. They are constantly out of things. Their espresso machine is constantly down every morning. They get the orders wrong to where you have to always pull up to the wait for them to get it correct. How about training your employees better. This isn't rocket science. Very rude staff as well. read more

Worst customer service, no organization, when something goes wrong they don't know how to fix it. Have only a whole bunch of children working there. Awful experience every single time I go here. They really need someone with experience there at all hours of the day. read more

What started as a happy visit to my favorite local coffee chain ended with that day being my last stopping in for coffee. The rudest manager I have ever met in the service industry. I stopped in to order food and beverages three weeks ago and I pulled up to the speaker. Gave Michale my order. He asked if I was finished. I said yes then ordered something additionally. ( my passenger wanted something last minute ) so I mentioned this item to Michale the Manager (who speaks very fast so he is easy to identify) and he says "oh so your not done." There clearly was no need for the sarcasm. Having had many other problems with Michale prior to this day I decided I was tired of dealing with his attitude each time I came in. I stopped ordering and told him I will be at the window. After trying to politely talk to him he did not care what I had to say to him. He gave me the beverages I ordered and I told him to forget about the sandwich before I ever paid for it. I paid for what I got. (I received no receipt to do a survey.) Then during our conversation he stops, dismisses me and shuts the window in my face. I will absolutely never return to this place of poor service while he is employed there. Among family and friends, colleagues and acquaintances I have told them this event and am warning them of the poor service. Only to find out I'm not the only one Michale the manager has angered. read more

The restaurant is very clean and the workers were friendly. We only ordered iced coffees but the donuts looked pretty good. I'd come back to try some of the other food. A little pricey. read more

Ordered a toasted bagel with cream cheese and an ice capp could not understand the guy. Talked to fast. Bagel was not toasted and the guy asked us to go go go. I think he was high. read more

I like Tim Horton's a lot but I have been very disappointed with the service at the Tecumseh location, which is sad because it's one of the better coffee options here. But the other day I was very disappointed when I ordered breakfast and received 2 entirely different sandwiches and didn't have the sausage on it that I paid and asked for. They weren't hot and on top of that we received cold hash browns and I didn't wait to eat them until we got home, they were cold right when I tried it at the drive thru window. I should have said something then but asking them for ketchup seemed to vex them and they took a few minutes to find 3 ketchup packets. I don't think I'll be going there for breakfast for a while because that was very unhappy with the service. read more

Rude morning service that has left me flabbergasted by the past three times I have gone here. This franchise has clearly gone downhill. I was charged $4.99 for a large iced coffee on my visit this morning and the drive thru worker and a second staff member refused to recognize that this was the wrong price for that drink. I had been coming here several times a week for the past three years and I am done. The other recent reviews regarding the yelling staff, problems with sleeves on coffee, and customer service have also been separate experiences I have had. read more

The staff here is terribly rude. The "manager" is a total jerk and they talk and say nasty things about you while the window is open at the drive through, or while you're standing up front. read more

Attempted to place an order at the drive-thru, but there was total chaos in the background. Once I arrived there was no one at the window that had a clue about my order as the shouting continued among the unprofessional staff. Many Google reviews are also unfavorable. I won't be back. read more

Aweful service. The drive through manager told me to ask for ketchup when I order so they don't have to run and grab it. Lacks the understanding of serving clients. read more

Don't you think after all of these poor reviews that something would be done?! My husband and I pulled into the drive through at 8:50pm to find the staff walking out the back door, closing up. We asked "are you closing? It's not even 9pm yet?" They proceeded to tell us that their clock says 9pm.... seriously ?! Oh and by the way they don't actually close until 10pm and it says 11pm online. I was so excited when this Tim Hortons opened in our town. Now I dread going there and will actually stop in Saline on my way home from work just to avoid the Tecumseh store. read more

Today was the last straw. I've been here about 10 times and every time they are out of something or something isn't working. This morning I stopped by to get coffee (which is the only thing I order because they are always out of everything) and the drive through was blocked off with a random car and they posted hand written signs on the car?!?!? The workers always seemed stressed out but they are always very nice and courteous. read more

No matter what you wait out front for a latte. They must be timed at the window. Always with the excuse that they're low on staff. Manager is VERY RUDE! read more

I am a business professional who stopped into this Tim Horton on Wed morning.. I bought a cappachino and pastry and sat down to log on my computer fast before my first appointment of the day. And guess what NO WIFI! According to the staff they have a new owner who believes it's "built into the building". How can you be intelligent enough to own and operate a business and not understand that YOU have to PAY for WIFI to provide it to you customers who come into your establishment spend their money before sitting down only to realize the there is no wifi. I would have never spent my time and money here if I had only know there was no wifi. read more

I've only been here for drive through service to get coffee but I have found their drinks to be way too sweet, I would recommend plain coffee only here. read more

This place has gone down the crapper when I went in all the kids were in the back room and some by the drive thru I thought I was walking into a kindergarten class without a teacher. This is supposed to be a business not a play ground . Will Not Be Back !!!!!! read more

I have been to this location several times, the staff is usually friendly but I almost always get watered down coffee or have to wait for some to be brewed. This location also does not put sleeves on their coffee cups making them almost unbearable to hold for any period of time. read more

The STORE MANAGER literally said "ugh shoot me now" when I went to pick up my preordered coffee tote one morning. I had to wait over 10 minutes. Horribly rude staff, obviously nothing has changed and management is still awful!!!! read more

My first visit to Tim Hortons in Tecumseh was today. Coffee is an important part of my morning -- and it has to be good. I ordered a medium with skim milk. I was told they only had 2%. Ok fine. I received coffee with very little milk and a lot of sugar. Very, very disappointing start to my day. I dumped it at the next stop light. YUCK. read more

I always get a friendly face and great customer service when I go to this Tim Hortons! I have also always had very speedy service whether going in the drive thru or inside. Great place to stop for a quick bite to eat or coffee! read more

I frequent both Tecumseh and Adrian locations..I prefer Adrian. Visiting the Tecumseh location I've experienced rude employees and inconsistencies...seems like not all employees know how to make all items on the menu how they are supposed to be made or prepared everytime. I just want to be able to order and get what I ordered...should not be that difficult especially when it is straight off the menu with no special requests from the customer. read more

I go to this store a lot, they always seem to be out of something or just screw up my order. The managers are nice usually but, I get tired of going back to get something fixed. read more

The place has been open for awhile but I had only stopped by twice. I was never disappointed in either their sandwiches or donuts and coffee. Good deals, friendly service and great food. I have zero complaints so far. I plan on going more often now that they are regularly mailing out coupons too! TIMBITS! LOVE EM! read more

Good people. Coffee is good and so are the muffins. Fast food and drinks. Never a long wait. Go here all the time.