If I could give this location zero stars, I would. I went into this with high hopes as my family always stops at Tim Horton's on road trips. We live quite far from any location so it's always a treat. We walked in at about 5:30 and no one was in the store or in the drive-thru. We ordered 4 drinks, 2 sandwiches, and 20 tim-bits. It took a minute for our drinks to get made, which isn't really an issue but was annoying rather. I specifically ordered an ICED latte with soy milk and I go to the bathroom to find that my drink was made hot with whole milk. My sister's drink, also specifically ordered without whipped cream, was served with whipped cream. The worst part of this experience was the girl working the register telling my mother who asked if they served chai tea that "We used to, but we don't anymore.". It took two seconds to see that they actually did serve chai and it was right there listed on the menu in plain letters, and they even served boxed versions for purchase at the end counter. A positive is that the restrooms as well as the inside overall are clean; however, will not be returning to this location again. read more