Amazing selection, great quality products, knowledgeable staff. With worked with Paula who was…read morewonderful.

The easiest people to work with. Kate was phenomenal and so was Carol and Paula. Customer service…read morewas absolutely awesome! Additionally, their products are top quality.

Wow! What a phenomenal place. They have every kind of tile you can imagine. The best thing about…read morethe shop, though, are the people that work there. We had an incredible sales associate, Joseph Dallair, who really knows his stuff. He helped us figure out what would look best with our new countertop and gave us different suggestions on how to place them. He was absolutely superb. I would highly recommend the tile shop and in particular, Joseph.

Another great experience. Christine Germain's design and product expertise was a game changer…read moretoday. Order in and clients super happy. Thank you and See you soon

Ok, I HAVE, HAVE, HAVE to update, now that our baby is installed and running! One thing about…read moreFerrari Pools, Patios and Spas - is that Pools and Spas is not their primary "thing" - their "thing" is the patios. But anything that goes into making a patio spectacular becomes their "thing". We weren't in the market for a "patio" - quite yet. What we were in the market for was a plunge pool. Until we visited a home show, and we priced out pools - and just when we were about to "bite the bullet", a well known company in the North Shore, that ONLY does spas and spa pools, gave us a really good breakdown on how a spa pool would fit our needs/lifestyle at a fraction of the cost of a pool. We embarked on doing research. LOTS of research (we currently own a non heated pool, and the maintenance hasn't been a big deal, so we KNEW what we would get ourselves in to... but $150K pricetag?! um, uh...). Wound up at NES (and you've read my review/experience on that, and subsequently the manager boohooing thinking we were "indoctrinated" by them only to ditch them... nope, they were overpriced and only decided to make a deal when they realized they lost the sale... but I digress). SO!!!!!!!!!!!!!!!!!!!!! Off we go to Ferrari, and got a really, really wonderful cost/benefit analysis on pools (did I mention they do pools?!) and our life style. Actually, they sell few spa's, because patios are #1 and pools #2. Mark and the ENTIRE crew are PHENOMENAL. Ordering, pricing, installation, post installation training and service. PHENOMENAL! The installer tea are a hilarious group of hard working and upbeat professionals. Made everything look so easy. Mike Hunter did the follow up and guided us through all the features. A couple of hours later, we were in getting hydrotherapied and celebrating life! We did our homework - extensive. They offer value, a VERY competitive price withouth any hassle and amazing service! SO HAPPY!

Ferrari pools installed our pool and when we noticed some of our tiles on the inside of our pool…read morefell off and needed to be replaced, they never even returned multiple phone calls from us. They do not support their customers. DO NOT USE THEM!!!

We could not be happier with the quality of the work that Steven did on the stone backsplash in our…read morekitchen. Very professional and personable guys that kept us informed every step of the way. The best part is that he arrived on time each day and completed the job in record time! I would highly recommend Steven Ryan to any family/friends that are looking for this type of work.

Hired Emerson to come in for what started as simple backsplash, however it turned into a major…read moreproject of the entire kitchen and l have to say it was done to perfection. Not only does this company know what their doing, they are top notch, meticulous and are reasonably priced. The project called for tight corners and edging and Emerson got into some of the hardest areas of the kitchen and did an unbelievable job. I highly recommend this company for any job, small or large! Due to professional work the y do

Emerson was not only professional but extremely polite, friendly, and reliable. I hired him to tile…read more2 new bathrooms that took him over a week to do. Communication was excellent and I was impressed that he took the time to text me an arrival time everyday when he expected to be there and would let me know when he arrived at the house. He strived to make sure that everything was just right and frequently checked in with me to see if the job was progessing along to my satisfaction. He takes great pride in his work and it shows in his talented craftmanhip. We highly recommend this company for high quality work and excellent customer service.

My kitchen came out beautiful! I had been thinking about it for years and Cassa Kitchen and Bath…read moremade my dream kitchen come true. The design is just what I wanted! The cabinets are great quality, the quartz and tile backsplash are beautiful. The workers were professional and cleaned up after each day. I would definitely recommend them!

I have to agree with the other reviewer to steer clear of this place. I had a lousy experience. I…read moreordered 4 types of tile, and it ended up arriving in 3 different shipments for a total delay of 4 weeks on my project. I understand that sometimes delays and unforseen events can happen, but I don't appreciate how many times I was told that my order was going to "definitely arrive this friday", or "I will call you and let you know where your order is", or my favorite "I will personally deliver the order to your house as soon as it comes off the truck". This was the first time I've ever had to buy tile or remodel a room. I wouldn't go back to this place. I don't know if other places are better, but to protect myself in the future I'll make sure to select materials way in advance from now on.

Rude, unprofessional, and would never recommend to anyone. They are dishonest and will scam you…read more Chris this is the correct company!!! In response to the owners comments. I have asked his staff to have him call me with no response. I actually was very kind initially and treated like I was an idiot by his staff.

We are so pleased with Sir Grout. From the first contact with Chris, we knew we were working with a…read moreprofessional. Jimmy steam cleaned our shower and repaired /regrouted. It looks wonderful! Chris kept us informed of arrival times, promptly sent the estimate and information on how to prep for the work. They also offered advice on maintaining the tile and grout. We highly recommend Sir Grout! They are professional and friendly!

Two and half years ago we built a large house. About a year ago, the tile in the mud room began to…read morefail and I tried to get the original installer to fix it for a year, to no avail. Since it was a small job, I was afraid I wouln't be able to get anyone else to fix it, but Jay was fantastic. He took a look, gave us a very reasonable price and returned about two weeks later to do the job. He was thorough, professional and friendly. He cleaned up after himself and it was a pleasure to do business with him. Jay advised me that based on how the original installation was done (the tile was not back-buttered) we could have tile failure all over out house, which was infuriating. However, if that does happen, as least we know who to call!

I walked in here to find 1 matching white tile for a repair project. I interfaced with two people…read morewhile I was there, and they were welcoming and very helpful. The showroom is HUGE, varied, and interesting. I came away wishing I were planning a makeover involving tile. If I ever need tile, or inspiration for a project I'll be back!

Couldn't be happier with the products and service I received from Tiles Plus More. From help…read moreselecting tile for my backsplash to last-minute supplies needed to complete the work, every employee there gets an A+ from me. Everyone was super patient, knowledgeable, helpful, and friendly.

I don't write reviews often but I felt I had to for NE Tile Installation. My husband and I just…read moremoved into our new home and the first project on the list was a new kitchen backsplash to fix what appeared to be a DIY job. I reached out to 4 installers (3 others recommended by tile shop) and Gabriel was the first to reply. Throughout the entire process he was quick to respond to my emails and very helpful. Gabriel's quote was also the most competitive of the 4! Gabriel arrived on the day of installation and immediately realized the wall was not level and flush against counter. He applied a thin-set and was able to get his team out there the next day to complete the actual install. They were quick, professional and did a fantastic job! I look forward to working with NE tile installation for future projects.

We were in a pickle after our original kitchen backsplash tile installer had a schedule conflict &…read morewe needed a quick replacement. Luckily, Gabriel from New England Tile Installation responded to our quote request within minutes - and has been super responsive & professional all the way through. He & his team did a great job - tackling some issues unique to our slightly funky 1910 house. Quality work - excellent customer service. Highly recommended.