1. Floor Source

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Auburn, MA

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Floor Source

4.1 (7 reviews)
Open • 9:00 am - 5:00 pm

Services - Floor Source

Carpet binding

Carpet installation

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8 years ago

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9 months ago

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8 months ago

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8 months ago

Worst company ever. No communication regarding times and what the process is. Will never use them again

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2 years ago

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7 years ago

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Zaid K.

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Eddy's Flooring America - The picture speaks for Hatch off to Eddie's you did a great job you delivered as promised

Eddy's Flooring America

(16 reviews)

This place has been there for years, though I don't know why after our experience…read more Part one: wall-to-wall carpet, including a flight of stairs. Great job. Fair pricing, courteous installers did a great job (once we finally got them scheduled.) Part two: Vinyl plank flooring. Great product, but installation TERRIBLE. Planks not staggered properly, moldings not undercut, huge gaps left in corners. Installer clearly stoned or otherwise "disengaged." Management acknowledged the problems, and corrected a quarter of them. Not a happy client here.

BUYERS BEWARE of Eddy's Flooring America and owner Howie Stein!!! Beyond Terrible! ZERO STARS!…read more Howie gave us all the right buzz words and promised us the world, but he delivered nothing but excuses, delays (SIX MONTHS LATE just on the tile half of our project) and shoddy workmanship (we even had six 12 x 12 tiles fall off a section of our bathroom wall). We finally had to hire and pay another supplier and contractor to fix Howie's shoddy work and complete our project. After months of negotiations Howie / Eddy's Flooring America finally agreed to pay us a FIVE THOUSAND DOLLAR ($5,000) cash settlement but only if we agreed to their SECOND lawyer's DEMAND that we sign an 11 page document (including signature pages) filled with legalese and BIZARRE requirements like "from the beginning of the world to the world ends" [sic]. Typical of Howie, their documents contained NINE spelling errors (including misspelling Howie's own last name), five corporate name errors, one location error, numerous grammatical errors, the use of 'archaic and obscure' terms like ss. (scilicet) etc. Howie demanded that we absolve him and his wife, Eddy and his girlfriend, his brother Randy down in Florida, his installer Joe Ouellette down in Connecticut et al for everything "whether known or unknown, asserted or unasserted, contingent or accrued, discovered or undiscovered" and so on for 11 pages. We will now be forced to hire an attorney and take legal action against Howie, Eddy's Flooring America et al in a court of law. BUYERS BEWARE! E.M. Jefferson, MA

Happy Feet Hardwood Flooring - Another view of our new hickory plank flooring by Mercier installed by Happy Feet & Son Hardwood Flooring company.

Happy Feet Hardwood Flooring

(11 reviews)

100% satisfied. My…read moreliving room, formerly boasting 50-year-old pet-stained hardwoods, has been transformed in 1 1/2 days to a beautiful showplace. I reached out to Brian Nguyen of Happy Feet & Son Hardwood Flooring back in the beginning of May to discuss my vision. He said that he could install the hardwoods at the end of July, which was fine. (Unfortunately, the price of hardwoods rose during this period -- not fault of Brian's, and I gave them the green light.) He suggested I look at Mercier hardwoods online. They have beautiful hardwoods, produced in Canada. Then I went to Wood Pro in Auburn to view a sample and place my order. We ordered Mercier hickory 4 1/2" planks, ¾" thick, in natural. Wood Pro delivered last week and were wonderful, also. A crew from Happy Feet showed up at our house at 9:00 Friday morning to do the demo, as promised. It was a noisy business, but they set up plastic sheeting and protected our living room couch which we couldn't move out of the area. They were pleasant, professional, neat, and fast. They finished the demo in one day. And they hauled away all the scrap wood, leaving no trace. The next day, on a Saturday (!), they returned to install the hardwoods. Brian told my husband it was a three-day job. He lied: they were done in 1 1/2 days, much to our amazement and pleasure. We would do business with Happy Feet & Son Hardwood Flooring and Brian Nguyen again. Happy to recommend them. Happy Feet & Son Hardwood Flooring Brian Nguyen 508-755-4646 or 508-367-3021 (cell) happyfeethardwood@gmail.com

Since Brian took over, the concern appears to have fallen off the map. Since I know people who had…read morehad an exceptional experience with Happy Feet (albeit a few years ago), I tried to get them to install some laminate flooring in my condo. Brian did come out, & provided a quote. Then indicated that, if I wanted the existing carpet taken up & disposed of, it would be an additional $400. This strikes me as somewhat bizarre, as laminate flooring is not going to be installed over carpeting, & one would reasonably think that a legit contractor would include removal in the original quote. To end this sad tale, I asked Brian for a break-down of the quote, so that I might assess what I'd be paying for. Crickets. And still, some many months later. I'm not a big fan of pointing fingers, but I think this kid should be ashamed of running what was a highly respected company into the ground. I thank you for reading.

Floor Source - flooring - Updated November 2026

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