Caitlin and her crew came to inspect and sweep the chimneys at our new house. One was for a wood…read moreburning stove and one for our oil furnace. They were professional and friendly from start to finish they talked us through everything they did in inspections , and gave us informative recommendations. They were all true pros from start to finish. I can't recommend this company enough. Pleasant, informative, professional, clean, and really just nice and helpful people.

Outstanding service. Scheduled easily. Arrived promptly and completed the work efficiently and…read morethoroughly. Assessed our needs for three fireplaces and made appropriate and well-appreciated recommendations. Emener staff is polite, communicates well and ensures satisfaction. Fair pricing. Highly recommend.

I was very pleased with every interaction I had with employees of On Duty. From Grace, who answered…read moremy call and set proper expectations to Spencer and Ben, who were both on time, pleasant, professional, and expedient. Instead of being charged for cleaning of multiple flues, Spencer took the opportunity to inspect each one so we could make a decision on how to proceed forward.I was very happy with the experience and look forward to any future projects.

I had the privilege of working with Christian and Paul with On Duty Chimney. They were fantastic…read more They were very thorough. They were patient and extremely knowledgeable of their craft, and specifically assisted me with a first time homeowners set up, of my insert pellet stove. And did an amazing job cleaning and getting very detailed work finished. I look forward to working with them and On Duty in the future.

Mendota fireplace wouldn't start - Rob came as scheduled (even a bit early) and found board needed…read moreto be replaced. Very professional, pleasant and even cleaned the glass so it looks like new! - Thanks!

We have a gas-insert in our wood fireplace. Would not light via the remote. Robb took his time,…read morediagnosed the problem, ordered the necessary parts to fix the problem, and then came back and fixed the issue. He knows his stuff. He works carefully and cleans up any mess. Highest recommendation possible.

Called Kiwi Chimney this morning to inquire about a chimney cleaning that I hoped I could schedule…read morethis week. Spoke with representative Steff and explained that I had a hard thick glaze of creosote that had ignited in the chimney the previous day. Steff, who was pleasant and professional during our conversation, said she would try to get a technician to my home today. I was quoted a price for the job which was fair and reasonable. Thirty minutes later, a Kiwi utility truck entered my driveway. Technicians Gabe and Regan introduced themselves and I gave them an overview of my woodstove and chimney. They wasted no time and immediately went to work. They thoroughly cleaned the chimney and removed all the glazed creosote; they went on to clean the stove, stove pipe, chimney cap and screen. A thorough inspection was performed, and I was happy to hear the clay flue was in good shape. Upon completion of the job, they vacuumed the area around my stove and cleaned up loose debris from outside. These two gentlemen did a great job and where very personable, knowledgeable. Gabe was at the ready with information on products currently on the market for upgrades and equipment that enhanced safety of wood burning stoves and chimney liners. This afternoon, I received an email from Gabe with my inspection report and before and after photos. What an absolute satisfying experience from start to finish with Kiwi. I highly recommend this company for your chimney service needs. OUTSTANDING WORK! Thanks Steff, Gabe and Regan.

I messaged them onYelp and they were responsive. I set up the first available appointment. They…read morearrived on time, worked efficiently, were very friendly, showed me photos of the inside of the chimney, gave me an estimate of recommended mortar /waterproofing, and then they were done. Highly recommended. I will definitely have them come for my next chimney inspection/cleaning.

We have had a great experience with Enchanted Fireside. We purchased a gas insert fireplace system…read morefrom them in 2020. They did a great job with the installation, coordinating with our plumber for the new gas pipework. Since then they have serviced the unit twice, and it continues to run great. They are always professional and courteous. We highly recommend them.

This was the WORST business experience I have ever had. If you value your home's safety, do not…read morecall Enchanted. The timeline of their negligence: Jan 15th Appointment: The technician replaced our thermostat and told us our 20-year-old stove likely had two more winters left. However, as soon as he lit the stove after the install, it began exhibiting smoke blowback. He told us it was "not a huge concern" and left. Current Issues: Since that "repair," the stove will not stay lit and requires constant resets. We are fully aware the unit is old, but we expected professional service to keep it running safely as promised. Dangerous Advice: When I called on Jan 30th to report the worsening smoke, "Tina" told me to wrap the piping in aluminum heat tape. My research confirmed this is unsafe and NOT a recommended fix for pellet stove piping. Zero Follow-Through: I was promised a callback on Feb 2nd. It never happened. I had to call repeatedly on Feb 6th and 10th to get any response. Hostility: During a 13-minute call on Feb 10th, Tina was aggressive and dismissive. When I told her the stove wasn't depositing ash and required constant resets, she literally asked, "Well, what do you want me to do?" The "Disappearing" Appointment: I paid a $100 deposit for a Feb 20th appointment (8 AM - 9 AM). When I called at 10:16 AM today to see where the tech was, Tina claimed there were "no notes" for our residence and blamed a "system update"--despite having already taken my money. This company is highly unprofessional and dismissive of fire hazards. I am currently waiting 3-5 days for my refund and will be filing a formal complaint with the BBB. Save yourself the headache and the risk--go elsewhere.

This company does amazing in everything they've ever done, they value customers all the time and…read moremake sure they have what they want.

From the owner: At 360 Chimney LLC, we bring the precision of a licensed contractor to every chimney and fireplace…read moreproject — delivering solutions that are built to code, built to last, and tailored to each client’s needs. We specialize in: Chimney inspections and service Fireplace conversions Full chimney restorations New builds featuring state-of-the-art gas, wood, and pellet appliances From homeowners upgrading a primary heat source or building out a cozy vacation home, to commercial property managers modernizing a function hall or installing a showpiece fireplace in a luxury lobby — we handle it all with the same high standards. What sets us apart? Licensed, code-compliant construction that doesn’t cut corners Deep understanding of both residential and commercial requirements A focus on modern, efficient, and safe systems One contractor for the entire scope — no hand-offs, no guesswork At 360 Chimney, we don’t just restore or install — we future-proof your fire feature.

Great service. Clean. Didn't upsell. Fair price. They know how to do the job. Excellent…read moreresults.

Outstanding Service. Needed work done promptly as current…read more selling home and buyers inspector noted missing chimney cap. They were able to schedule me in within a day. Showed up right on time. Their system sent notifications letting me know when they were on their way and estimate arrival time. They surveyed, and immediately quoted the work. They did not try to overall sell me they understood the situation. Fixed some cracking in the mortar on top of the Chimney, as noted by inspector and installed new Chimney cap. Everything done in a few hours. Also they are providing an invoice with pictures so I have documentation of what was done.

We highly recommend Dave's Chimney Service. Our chimney was in need of repair, to say the least…read more Dave came to inspect and estimate the repairs needed in detail. When the repairs were started we had daily updates. The crew was efficient, friendly and took great care for our roof, gutters and property. What a truly great team. Ann & Rich Medina Peabody

Brandon, our technician, was very thorough, kind, and walked us through all the inspection points…read more He also took photos of the inspection to help show us the condition of the inside of the flue. Timely arrival time; he called ahead to let us know he was on his way. Would recommend!

I've gone with Guidos twice and both times, they delivered a great product at a great price…read more A few years ago we had linoleum put down in a few rooms in our old apartment. Craig, one of the owners installed it and he did an amazing job. We had an older place with tons of meticulous little cuts around all the woodwork and doors. He closely fitted it like it was there forever. I still don't know how he did such a perfect job. I marveled at it. We just had a carpet put in our new condos basement last week. The concrete floor was a mess in one area and Paul, the other owner as I understand it, and his son flattened it out and installed the carpet. We wanted to match some existing slate we have in other rooms in front of the sliding door. They don't actually sell/install slate but happened to have some sitting around collecting dust from ages ago that matched perfectly to the rest of the house and offered to put it in for us. The stuff they put in looks way better than what was already here! The product matches perfectly but the installation is far better. The slate, carpet and where the carpet meets our hallway all flows seamlessly and looks perfect. My aunt had them install a carpet runner on her stairs which have a few weird turns on them. Whoever put that in (I'm guessing Paul) matched up the pattern perfectly and did an awesome job. When it comes time to do any other flooring they offer I am definitely calling on them, no doubt. A local business that offers good service, doesn't try to scam you or sell you on things you don't want/need, that still has owners that care enough to install their product is something that more people should value! Step away from the big box store and call Guidos.

What a great place to do business with. Total professionals with a family run business vibe. No…read morepressure sales and great pricing to begin with. Very knowledgeable, friendly and a level of service that is rare today. On time and on point with any and all questions answered completely. They came in and transformed on old farmhouse kitchen floor from a disgrace to a masterpiece. The people you meet in the store are the guys who are going to do your floor. No anonymous contractors ie Home Depot. If you need flooring of any kind and don't go here you are making a mistake. Old school craftsmanship with state of the art products. A great experience, I highly recommend giving them your business, you won't be disappointed. Well done Guidos Soft Step