Outstanding Service. Needed work done promptly as current selling home and buyers inspector noted missing chimney cap. They were able to schedule me in within a day. Showed up right on time. Their system sent notifications letting me know when they were on their way and estimate arrival time. They surveyed, and immediately quoted the work. They did not try to overall sell me they understood the situation. Fixed some cracking in the mortar on top of the Chimney, as noted by inspector and installed new Chimney cap. Everything done in a few hours. Also they are providing an invoice with pictures so I have documentation of what was done. read more

I had Jim Sawtelle come to my house to clean wood stove and chimney . He put down a covering on the floor in front of the wood stove. He and his helper were very through in the cleaning. Jim also took photos and explained everything he was doing very professional and personal . 5Stars Ted Mueller read more

2nd time using these folks and very happy, again. Easy to schedule appointments, reasonable price, they were on time, clean in house and efficient in cleaning our Woodstove chimney. I like that they give no pressure recommendations from "nice to do" to "need to do". Eric, who did the work, was friendly and professional. Will definitely use Ultimate Chimney Sweeps again. read more

On Wednesday, November 8th, Ultimate Chimney was contacted to inspect and clean the chimney. I noticed a few grouted areas need pointing. Greg, the technician. Throughly inspected the flue and furnace exhaust system. He showed me the flue and explained the entire progress. Afterwards, he went rooftop. The chimney inspection went well. Numerous areas need to be pointed. He took several photo's of both good and bad areas. I was impressed with how professional and informative he was. "Prior to the work", I approved the scope of work, seal the chimney and costs. It was a pleasure to have a contractor take the time to inspect the entire situation and submit a fair estimate. Thank you, Greg. read more

I am happy to recommend Ultimate Chimney Sweep! I called the company to request an estimate on repointing our chimney. Mark came exactly when he said he would, inspected the chimney and gave us an estimate for each repair that could be done. After calling several other companies (two chimney companies who wanted to charge for an inspection and several masons who never returned my calls) I called to make an appointment for rebuilding the chimney from the roofline, repairing the shoulder, and installing a cap. Mark again arrived on time, and worked all day. They needed to return the next day to finish, arrived on time, cleaned up, and charged exactly what was estimated for the work. We couldn't be happier! read more

Mark and Ryan showed up promptly on time. They were professional and polite, did a thorough job and took great care to keep the area clean. They took time to explain the before and after condition of my wood burning system and made suggestions as to any future considerations. Rick H read more

Used them a few times now and Mark E was super informative and helpful both times. Ultra friendly and not rushed. Overall very pleasant and efficient. Clean and quick work. Thanks so much. read more

I'm updating the review as Tom and his team has came through to make things right. I understand the resourcing issues which came with COVID but they made multiple attempts to make things right which I really appreciate. I no longer have a leak and would be happy to business with them in the future. I was concerned as previously I called on a local chimney service in Uxbridge before the Ultimate Chimney Sweep and they did a shoddy job and never returned my calls to correct the issue. I am very pleased with Ultimate Chimney Sweep that they stood behind their service. read more

Called in the morning... midweek - as we were selling and sold our home subsequently-and they scheduled a guy to come out the next day. So their response to you, and their flexibility are on point. They were very efficient... and friendly as well- which always is a plus. Asked if we desired the wood stove in the basement to be looked at and cleaned too, but after inspection said it was ok. So they don't take you for a ride - if they know you don't require the actual service/work. Gave us tips on how to keep up with the chimneys and overall told us what they would recommend if we were staying at that property-which we weren't - but they were very pleasant with their suggestions and not overbearing. Would recommend to anyone who needs their chimneys cleaned ASAP ...and their prices are comparable to those around. read more

The two gentlemen who came were polite and professional. They explained everything before they started. I asked if the chimney needed to be cleaned and since I would not know either way, this would be an opportunity for them to say yes and earn extra money, he said it did not need cleaning. I highly recommend this company. They were great !! read more

Moved into our house a couple years ago and have yet to use the fireplace, so I know we needed it inspected (as well as adding a cap). Called up Ultimate on a Thursday and they were able to come out on the following Tuesday. Service team (Mark & sorry I forget the other guy's name) was great. They were polite, informative and did not push me into buying anything crazy like you worry about. They gave me a breakdown of everything, took pictures (showed me) and walked me through it multiple times. Mark walked through best practices since I wasn't very familiar with everything. Very happy with the experience and I would recommend them to anyone! read more

Tom, I looked for a place to post a review on your website, and there was no place. I didn't phone because I knew I would get the same kind of blowback you are giving me. Furthermore, i knew you would not respond to my NOT needing a chimney rebuild and my clay pipe NOT being cracked. I also knew that you would not put on your website that the $189 price is for one flue only. Please do not respond again. I'm tired of your dismissive anger. read more

Jeff initially came out to inspect our chimney and found that there were drafting issues that were pretty unsafe. He was able to call the office to schedule their next available time which he thought would be the beginning of next week. Instead he was able to do it same day! Mark showed up and they got to work for a few hours and completely rebuilt the lining of the chimney, working into the night. They were awesome, cleaned up and hauled out the brick and mortar they knocked down for access and any mess they made. The best part was they were extremely knowledgable and patient in answering any questions I had. Did not go a dollar over the price they quoted me either. Anyone who needs a chimney fix / maintenance needs to call Ultimate Chimney. I will be using them for years to come! read more

Was a repeat customer and Ultimate Chimney Sweeps cleaned the wrong fireplace (that never gets used and didn't need a cleaning) in my house. Not a big deal, if they admitted the error and offered to come back and clean the fireplace that needed it instead of cleaning the one that didn't. But no, they blamed the error on me (who wasn't in the house at the time of the cleaning) and refused to come back to fix the problem after being paid. Completely unacceptable. I asked for a discount and they refused to offer one or come back. I will never use these fools again! Bad guys. read more

Mark was great. He did a great job keeping our home clean while he cleaned the chimney and wore covers over his shoes while inside. He also took time to explain our chimney/brick issues and how we could fix them. I would highly recommend this company for servicing your chimney. read more

Fast fast fast service. A little expensive but happy to pay for competent and quickly done work. They also showed me pictures of the interior of my chimney to show me exactly what was up. I liked that. read more

These folks were great. Jeff showed up on time, even waiting a bit for me who was late. They provided details on what they were going to do and provided pictures before they began work. I asked them to clean two flues and they pointed out that one of them did not need cleaning which I thought was very honest of them. I had them install a cap which they did very quickly and professionally. Again, providing closeup pictures so I could inspect the work. Great people to deal with. read more

We had animal noises in our chimney. We called Ultimate Chimney Sweep on Monday. Wally came today. He was absolutely wonderful! Everything was so neat, he was friendly, patient, knowledgeable, and he saved a mother raccoon and her four babies! Outstanding job. read more

Great company the technician Kenny showed up on time and explained everything to me he was very professional and picking a day and time with the office staff was quick and easy, I would recommend them!! read more

They were very responsive and easy to schedule. The workers were very friendly and professional. We had a mishap when one of the pipes fell down the roof during the work and broke a sunlight. Ultimate Chimney paid for the repairs promptly. I have no hesitation in using them again. read more

I was able to book an appointment quickly for my preferred time and everything was explained thoroughly during and after the inspection. It was helpful that he showed me pictures of the inside of the chimney and the outside on the roof while explaining. The inspector was polite and wore a mask. There was no pushing to get any of the work done even though my chimney clearly needs a lot done in order to function. I felt trusting of the inspection done and they didn't do a cleaning as my chimney didn't need one even though they easily could have (and charged more) as I was expecting them to do it. I will add to the review if we end up doing the work on the chimney but I have appreciated working with this company thus far! read more

Great service. We were happy with them from the beginning to the end. I can highly recommend.

Excellent service.One of our flueswas broken and when they came to fix it they discovered the second one had a large crack in it.They fixed and lined both of them in a day.Curteous and friendly workers I highly recommend Ultimate Chimney Sweeps. read more

This is the second time I used this company. The technicians, Mark and Jeremy arrived on time, they were professional and efficient. The previous technician, Brandon was excellent as well. I appreciated them giving me a proposal for additional work, cleaning gas flues, liners etc. From booking the appointments to the completion of the work, I was totally satisfied and would highly recommend Ultimate Chimney Sweep! read more

The workmen arrived promptly according to the prearranged schedule. We are very pleased with the work that was done, cleaning and chimney cap. There was a miscommunication about the quote when we set up the schedule but was resolved to our satisfaction. We will not hesitate to call them again when we are due for the next cleaning. read more

Visit scheduled 10 days after call in September 2017. Technicians Jim and Justin stopped by. Excellent job (total cleanup). Seems like comprehensive assessment and some options for maintenance (was not pushed). Price as quoted. Will call again. read more

Very disappointed with this company. Technician Jeff actually broke a part of the damper off in our chimney and never told us. We only discovered the problem when starting a fire and our house filled with smoke. He was trying to sell us anything he could and photos proved nothing. Customer service was terrible when I called to inform them. I never got a call back. as promised. During the second call, more of the same. No apologies. I definitely would not recommend! read more

Had ultimate chimney sweep come to my house they clean 2 of my chimneys. They completed the job and when they gave me the bill it was twice the price they had told me on the phone. They then told me one of my sleeves in my chimney was bad and gave me a quote price of 7000. I had another guy come to look at it and they said nothing was wrong with it. these people's are crooks!!!!never use them!!!!! read more

I agree with the previous review that the technician was professional. However, the tech was unable to complete the job due to an issue he encountered . After calling his supervisor, he told me he could do something that day, but I would need to call the company to send another tech to finish the work. I understand things happen, so I did not have a problem with having a second visit. I asked him if I would have to pay extra, and he told me, "No [because] it's a free estimate." When I called the company that same afternoon, a woman told me the tech wasn't back with my paperwork, so she would call me back. She didn't. The following week I called the company again. This time the woman I spoke to was argumentative, told me I would have to pay again to have a second visit, and she didn't want to hear anything I told her, repeating, "We don't do that." I wasn't asking for a second visit to do everything all over again, I just wanted someone to come back to the property to finish THE ORIGINAL JOB THAT WAS NOT COMPLETED! Frustrated, I asked to speak to a supervisor. A second woman came to the phone, and I explained my situation to her. She asked for some information and said she would talk to the tech. She also took my phone number and told me she would call me back. As of today, no one has called me back regarding my unfinished chimney inspection. This is very frustrating, and considering the tech was bragging that the company has 30 service trucks out in the field, I would think this would not be such an issue. I hope to be able to update this review with more positive information, but for now, I will not rehire this company, nor will I recommend them to anyone. read more

Ive used them 2 times. the 1st time is when I bought my home, I knew my chimney was a disaster and needed major work. A tech came out, checked everything and gave me an estimate. It was very reasonable and we hired him. They were here about 4 hours and left the area they worked spotless. the cap looks great. The 2nd time was just a regular sweep. The tech was here on time no BS. im satisfied and will call again read more

Just had the chimney cleaned today. The two men who came were very friendly, thorough and professional. They explained everything they were doing, showed pictures before and after, and overall were very good to work with. Great experience! I recommend highly! read more

I recently had my chimney cleaned and I would definitely recommend ultimate chimney sweepers. The were very reasonable in prices and did appointments on Saturday which was very convenient. The tech came out on time and was very helpful answering all my questions. After he was done he left my chimney and house CLEAN. read more

Ultimate Chimney Sweep is a terrible company. They caused damage to my stove and the surrounding granite and refused to claim any responsibility. After a routine cleaning they informed me that the cap was not up to code. Over $500 later, the vent pipe was leaking hot tar water during a rain storm. The company reluctantly sent someone and they did another cleaning and said the pipe was installed incorrectly. He indicated that since it was a Saturday he could not replace the pipe and no one was in the office to authorize. After repeatedly contacting Jenny and requesting to speak to the owner Tom I was refused!! They will not handle the damage they caused which is in upwards of $800. I have great concern every time I use the stove that it is unsafe. read more

Ultimate Chimney Sweep - This is an example of some of the damage caused by Ultimate Chimney Sweeps. - Chimney Sweeps Near Me - Bellingham, Massachusetts

They cleaned my chimney very professionally and told us that we needed additional work done. I called and scheduled the work and then they called and the office lady was horribly rude and said that they couldn't do it anymore. I asked when she thought they could and she said she didnt know and maybe call back in the spring. Never apologized or explained more simply that they could no longer do it. She was so rude and unprofessional. Good luck if you have to call and talk to her. read more

We contacted the East Weymouth office. The service was great. The technician was professional, efficient and tidy. He cleaned our wood stove pipe...pulled out one huge bird nest. He also replaced our chimney cap to prevent more nesting. The price was fair. He gave us a list of other things, along with prices that he could do for us if the need arose. We didn't feel pressured to have the work done at all. read more

There's an old saying - You get what you pay for - that is certainly true here. I needed smoke-tite applied to the smoke chamber in my fireplace. I called a chimney guy in Hanson and did not go with him because his price went up almost $90 from the previous year. I found Ultimate Chimney and they quoted me a really low price so I went with them. They came out two days later and did the work. Before applying the smoke-tite, he told me he had to clean the chimney, which took him about 10 minutes. I asked why it had to be cleaned and he said smoke-tite will only adhere to the surface of the smoke chamber if it's clean. So I agreed to pay for the cleaning. After the smoke-tite was applied, I was told to wait 2 days before using the fireplace. To be cautious, I waited 4 days and then used it twice. The third time I used it, a large (4"x 5") chunk and several small pieces of smote-tite fell into the fireplace when I closed the flue. This was when I called Ultimate Chimney for help. During my first call on a Monday, I was told that the incident would be given to the manager for review and he would call me back within 24 hours. By that Friday (the Friday before Thanksgiving) I still had not heard from anyone so I called back and was told that all of the technicians were busy fixing carbon monoxide problems for customers. Funny, I hadn't heard that there was a CM outbreak in our area. I was again told that the manager would call me back and I was assured that someone would be out before Thanksgiving, which proved to be a lie. My third call was on the Friday after Thanksgiving to talk to the manager. I was told that the manager was "not available" but that the message would be passed on and I would be contacted as soon as possible. It's the following Tuesday and still no call. As far as I'm concerned, these people did a terrible job - probably not cleaning the chimney properly - and now they do not want to take responsibility for bad work or service. I paid them nearly $1,000 and now I cannot use my fireplace which I use for heat in the fall/winter. They basically have stolen my money and I am left without a fireplace and will probably have to call a reputable guy to fix their shoddy work, costing me even more money at the worst time of the year. Bottom line - STAY AWAY FROM THESE PEOPLE. There are much better companies out there who will not rip you off and will do better work. I just wish I had gone with one of them. read more

My story is eerily similar to the one in a prior review. I hired Ultimate Chimney Sweep to clean my chimney. AFTER cleaning the chimney, the tech gave me a list of problems that "needed to be fixed", including rebuilding the chimney and installing a steel liner. I paid to have the chimney cleaned, but was THEN told that it would be dangerous to use the chimney before having these repair. If I were going to have the chimney rebuilt, why would I bother having it cleaned? I'm going to reach out to another company for an estimate on repairs, since I no longer trust this company given my experience and some of the other reviews. Before paying for a cleaning, you should get an inspection/estimate to make sure you're not going to be paying for something you can't use. read more

My family has been using Ultimate Chimney Sweep for years. So when i bought my first house of course i would do the same. I must say the girls in the office were extremely helpful and polite. I was very impressed that they offer same day services and i didn't have to wait for some one to call me back i spoke with a person as soon as i called. when the technician arrived at my home he was also polite, and very informative he didn't make me feel pressured to buy anything the same day and the best part of all THEY DID NOT LEAVE ANY MESSES in my home. read more

Technician was professional. I hired them to clean the chimney. I suppose they did clean the chimney. He did an inspection and came up with over $4,500 in required repairs. Many of these were obviously completely unnecessary. The sales tactic was designed to scare me. Luckily, I know more about homes than most home owners do and realized that he was selling me a load of BS. I was able to repair my chimney for $600 and had it re-inspected by another company who gave me a clean bill of health. I will not be using this company again. read more

Service was ok with this place. Price was ok. The young employees are not to be trusted here as I know some things were taken from my man cave! I talked to them about it, and they denied it. My wife left for just 5 minutes to put kids in the bus, when she came back, the thief Travis was putting something in his van , that belonged to me. My wife didn't see much, but I knew after coming home that day that things were gone. I called this place and no one seemed to care or believe me. I've got a nice house with a lot of nice things in it. That is why he targeted me. I would never trust this company, they obviously hire petty theifs. It's amazing how unhelpful they were. Don't trust Travis In your home. That's all I can say. Keep an eye on this their. Shame on this company. read more