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Dedham, MA

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Best Chimney Services

3.5 (52 reviews)
Closed • 7:00 am - 4:00 pm

Services - Best Chimney Services

Fireplace cleaning

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Chimney Rebuild
Philip J.

We originally had an issue with our Chimney, and it needed a repointing on the Chimney from the roofline up only. Unfortunately we mistakenly hired an Irish Guy (small business) who owned a Chimney Repair business that came in at a low price. He was a complete disaster, and ended up tearing down half of the chimney, we fired him since we discovered he did not pull the proper permits to perform the work needed. We then found Best Chimney, and met with Reggie the salesman to discuss options going forward. He reassured us that it can be fixed without tearing down the rest of the chimney, and we believe he gave us a fair estimate of the work needed to complete the job. The masons were very quiet, and worked efficiently, and completed the rebuild in a timely manner. As you can see in the before and after photos we are very happy with the Chimney rebuild. Thanks So Much Best Chimney of Dedham ! It should be noted that Reggie was able to find a supplier of distressed bricks that matched the rest of the 125 year old brick house.

Dusty, dirty BEFORE

I was nervous about getting my chimney repaired after meeting with a couple contractors. Some had a lowish price to treat only the cosmetics. Others had a massive quotes because "That whole thing has to come down today". I felt like I was destined to get taken advantage of because I don't know anything masonry. After meeting with Reggie from Best I figured out why the have the name Best. He got up on the roof, came inside and did a complete inventory and documented the issues. Then we reviewed the photos and talked about options and the prices of each. Reggie came up with the idea of lifting the hearth and framing it with granite cobbles. The price was highish but nowhere near what some others had quoted. I was very pleased with the price and scope of the work. The crew was like an army of ants. There were a bunch of them and they were always busy, clean, quiet and respectful of my property.

Chimney

Best Chimney lived up to its name! Brian came out for the quote and gave us multiple competitive options, including trying to save us money based on codes and guidelines versus historic chimney heights. Scheduling was a breeze and we received multiple reminders prior to the work. On site, José was incredible. He was professional, timely, and did the work beautifully while giving us frequent updates on progress. They completed the work they committed to in the time they stated for the price they quoted. Very happy with the results and would use them again!

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Lindsey C.

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6 years ago

A great job and experience. Kevin and crew very professional. Quality people and quality job.

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Review Highlights - Best Chimney Services

“Reggie came up with the idea of lifting the hearth and framing it with granite cobbles.”

Mentioned in 3 reviews

Read more highlights

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Boston Fine Home Details

Boston Fine Home Details

(2 reviews)

We have just had a gas fireplace insert installed through Boston Fine Home Details in Newton, MA…read more Susan Grabowsky, Project Manager, has worked with us every step of the way giving us suggestions and explaining the whole process including how the system works. She is very knowledgeable and follows up quickly on any questions or concerns. It was so easy to work with her. Tom from the Service Dept. which is located at Brassworks Fine Home Details, their Providence office, installed the unit and was very helpful explaining everything to us. They will do a yearly servicing of this unit. We had not been able to use our wood burning fireplace since our stone fireplace has an oversized arch which caused the smoke to come into the living room rather than go up the flue. It was suggested to us that inserting a gas fireplace insert would solve the problem and allow us to have an actual fire. It works with a remote so one button turns it on and off. There is no longer any wood that needs to be brought in and it is clean. There are controls on the remote to make the temperature in the room stay constant or if you want the fire to stay on you can manually set it to just burn until you want to stop it or it gets too hot in the room. You can adjust the flame, fan and lights. The "wood" pieces are ceramic made to look exactly like wood that has been tinged a little and there are embers in the bottom. The scene is so realistic! The heat warms the room and there is a backup pack you can plug in in case you lose your power and need some heat from the fireplace. It looks beautiful and adds a lot to your room. The only thing missing was the smell of a fire burning but we have gotten a candle from Yankee Candle (also at Bed Bath and Beyond) which smells like a fireplace and crackles. We advise using the plumber Boston Fine Home Details recommends for the gas line to be run - Paul DeVito. He and his son, Kyle, only work on this type of plumbing work and are excellent. Boston Fine Home Details works with Best Chimney Services in Dedham to help install the gas flue down the chimney. You also need to add in this cost for the gas line, an electrician's fee to insert an outlet in the fireplace and Best Chimney's fees to your total cost. Susan Grabowsky can inform you of general costs for these different businesses and recommendations of reliable people. One tip is to allow for several days to air out your house because you need to light the fire and open the windows (close door of room if you can) to allow for the materials used in the production of the unit to burn off. We highly recommend Boston Fine Home Details and the associated businesses listed above. You will love your new fireplace! A picture is attached.

Great experience here ordering hardware for our kitchen. Susan was so helpful and knowledgeable in…read morehelping us select our hardware. We were on a timeline for our kitchen but she kept us well informed and called us back promptly and updating us on when ever would arrive. Thanks

Commonwealth Fireplace & Grill Shop - Custom Glass Door

Commonwealth Fireplace & Grill Shop

(51 reviews)

$$

The short version is: good price, excellent customer service…read more Longer version: I'd been shopping around for a wood stove and 3 gas fireplaces for a my home that's been going through renovation - I'd talked to 2 or 3 fireplace and chimney companies and they'd given me quotes that seemed a little high. I was eventually connected with Commonwealth Fireplace through a store in Chelmsford - they couldn't come to my town, but Commonwealth might. "Talk to Bruce", they said. I went to the show room, talked to Bruce, and he gave me a quote for 3 gas fireplaces and a wood stove. I also talked to him about doing something with my fifth chimney - putting in a liner, which is not something that they do. He said that maybe they could help with that. The price he gave me was significantly better than the prices I'd been given. Fast forward a couple of weeks, we've settled on the specific models, got everything sorted out. And here's the important thing - the price didn't change. There were no surprise hidden costs, no bullshit. We add in some custom backplates, they agree to install the liner. No sudden upcharge. I've done a lot of renovation, and that rarely happens. They find a cherry picker to rent for $600/day. The connect me with plumbers who are fireplace experts, who are way cheaper than my other plumber quotes. Everything gets installed. Mike, the installer, spends a bunch of time explaining the best way to run a wood stove so that creosote doesn't build up, etc. Then a week or so later, I notice that one of the fireplaces isn't quite centered in the fireplace, so I email Bruce. Within a week Mike is back out, centers the fireplaces, makes everything perfect. And now a year later, I used my wood stove all the time, the gas fireplaces are a joy. Commonwealth fireplace has been the best customer experience in many years of renovating houses. I cannot recommend them enough.

Buyers Beware, poor communication, bad customer service. The pipe they installed is breaking the…read morehousing they made and is not completely attached to my wall. After numerous tried to get them to complete and correct the problem there has been no communication. stay away from this company!

Chelmsford Fireplace Center - Fireplace X 6015 !

Chelmsford Fireplace Center

(34 reviews)

I had been looking to replace an old Vermont Castings freestanding fireplace and had done research…read moreon various brands. Do you think I could even get a return phone call or email from Boston/Cambridge area stores? The answer is NO. I emailed Chelmsford Fireplace to ask which models of Valor, Jotul, and Rais they had on the showroom floor. I had a clearly written returned email in ten minutes. I went up to Chelmsford and purchased a Valor stove within 15 minutes of arrival on a Saturday, and it was installed the following Friday. I knew this was a quality place as i entered the store. The store was crowded with customers, it was clean and organized, and the staff were attentive and knowledgeable. This is completely the opposite situation that I have found at other stores. If you want to speak to someone who knows their business and products, take that 30 minute ride up from Boston. I promise, it will be worth it. Since I am located in Somerville I am out of their installation area. No problem, they have The Fireplace Guys LLC out of Malden do their Boston installations. The installation was executed perfectly and complete in four hours. A fantastic overall experience.

My husband and I live in NH and we have purchased two Mendota gas fireplaces from Chelmsford…read moreFireplace Center. The sales department was very helpful however the service department is unable to service NH fireplaces. The service department is not able to answer calls so you do have to wait for a return call. I had called and had to wait days only to hear that they never got my message. I did call the owner, Corey, who called me back and heard my concerns around the service department communication. I will say that every person that CFC has been sent to my house was courteous and knowledgeable however getting in touch with them to schedule a visit was more effort than expected.

Best Chimney Services - chimneysweeps - Updated November 2026

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