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    Tile and Stone Concepts

    5.0 (3 reviews)
    Open Open 24 hours

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    Response quality

    Excellent

    Services - Tile and Stone Concepts

    Floor installation

    Tile installation or replacement

    Tile removal

    1 More Service

    Tile repair

    Tile and Stone Concepts Photos

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    Sunset Tile & Bath

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    By chance in late August 2025, I mentioned to Mark from Sunset Tile, our need for roof maintenance…read moreand could he recommend a company. I cannot stress the relief my husband and I felt when Mark said Sunset Tile and Bath have a roofer. The gentleman's name, also Mark (I'll refer to as roofer Mark) was as competent, meticulous and professional as every other member we have encountered through Sunset Tile and Bath. Roofer Mark assessed, photographed and answered questions regarding our roof needs. Roofer Mark completed everything a week before our heavy rains occurred. His cleanup was remarkable---I found 2 nails---that's it! My husband and I are grateful to have a company that takes pride in their professions. Many thanks to Roofer Mark and his crew---and to Sunset Tile and Bath. Maureen M

    This was an awesomely positive experience, which is unfortunately rare these days…read more Sunset provided a quote by email, after I provided words and pictures to describe what we were looking for. Their guys showed up on time. They were courteous. They were respectful of us, and respectful of our home. They asked for our input when they got to a part that required some judgement. They performed mechanical, plumbing, electrical, and drywall work. All done nearly to perfection. And they passed the acid test; after they left, I noticed two small things which I thought could have done better. They returned immediately and made these right. And they sent an invoice almost a week later (giving us an opportunity to discover any other issues, which we did NOT), and the invoice was for the exact amount of the estimate. They accepted my credit card payment over the phone. Our job was a small one, but they have definitely encouraged us to contact them again for our next job - small or large. Exceptionally excellent experience.

    Floor & Decor - Shower assisted by Carol & Chris; will upload more photos when project is complete.

    Floor & Decor

    (289 reviews)

    $$

    Floor & Decor on Highland. We walked in for extra tile needed for a project. The wonderful girls at…read morethe front called out for someone to help us load the tile and Nathan came. He was very helpful, polite and knew what he was talking about. Nathan also helped us load the tile in our truck. Thank you Nathan!

    I love Floor & Decor, the products, the tile variety. This review is specific to the Phoenix…read moreCamelback store. Arlene was excellent and went out of her way to help locate misplaced marble tile. She was professional and knowledgeable, and I'm grateful for her help. The problem was management and follow through. I was told at checkout not to move my cart and that help would be sent to load the boxes of tile I purchased. As Edward completed a team meeting at the Pro Desk, I waited, employees and management just watched and I felt extremely uncomfortable. What makes this especially disappointing is that the cashier staff did everything correctly. They offered help, requested assistance over the radio, and set the expectation that support would be provided. Had someone simply communicated that no one was available, I would have handled the situation myself without wasting time or standing there waiting while being ignored. I am sharing this review because my experiences at other Floor & Decor locations have always involved a high level of professionalism and respect for customers' time. At this location, however, it was made very clear that unless you are extremely able bodied be prepared to do everything yourself, please don't expect support, even when it is offered. As both a licensed contractor and a woman, I found it unacceptable to be completely ignored by a room full of employees and management while struggling with heavy materials. I will be avoiding this location entirely moving forward and will instead continue to support other Floor & Decor stores that uphold the level of service the brand is known for.

    The Tile Shop

    The Tile Shop

    (30 reviews)

    I went into this shop to buy as many samples of as many colors as I could so my students could make…read moresome very large mosaic tables. The staff here was SO accommodating. I am sure I was incredibly irritating in some ways because I was going around trying to get some of every color possible but not buying anything in bulk. Granted, I bought about $200 worth of tile samples, but it's still not tiling a room. At the end of my shopping, the staff gave me a teaching discount (once they knew what I was getting it for) and then talked to me about how to break the tiles up and make a mosaic properly. They were so wonderful. I still owe them some pictures. One half of one table posted here. I bought tile at the Scottsdale branch for my house before this one opened. I only wish I could have supported this store! Thank you to this staff and store.

    We purchased Marmoreal LVT from The Tile Shop and had it installed by a business that we were…read morereferred to by the manager of the store. In less than a month after installation we found numerous fractures in the tile and notified the installer. Due to the amount of tiles that were affected we also notified the manager of the tile shop. The Tile Shop did a review and decided that the issue was due to the underlayment that the installer used. I inform them that we were also finding scratches on the tile and felt that there was something faulty with the tile. The installer claimed that he had never had any issues with any other tiles that he has installed except the ones we had. Ultimately, as the consumer we were caught in the middle with no resolution. We are extremely disappointed with the outcome of our project. We did not want to try to do repairs as we were not confident that we would not have even more issues is the problem involves areas all over our home.

    Tile and Stone Concepts - tiling - Updated May 2026

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