This is a great hotel if you are anywhere in the area. It is modern, redone, super clean and comfortable. The place is pretty. You can get a room with a balcony and the beds are super. The bathrooms are a nice size and well stocked. I love the TV because I love Spanish news. They take checks and dollars or pesos. Just make a reservation and put it on your card as it can get confusing. They have everything you want there, even a Starbucks as well as a nice eatery. The staff is just great. They will take good care of you and are happy you are there. There are nice places to walk nearby and there are great places to eat nearby as well. You will be very happy here. I know we were and we will be back. Have a great time. Enjoy. read more

Tijuana Marriott Hotel - Hotels Near Me - Tijuana, BCN

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This Hotel is great!! We traveled from SAN FRANCISCO to Tijuana, we were recommended to stay here, the staff is fantastic, from the entrance to the end, very friendly and so helpful, a young man named Luis from the Starbucks coffee, were very happy to help us, even though we bothered him during his lunch break, he was still happy to take our order and took the time to prepare us a delicious coffee and hot chocolate mocha. Thank you so much LUIS, you are a shining young star very friendly and helpful I can't describe more than just say stars for this hotel all its staff thank you! thank you! México! see you soon again read more

Tijuana Marriott Hotel - welcome back to Tijuana!!! - Hotels Near Me - Tijuana, BCN

I liked this hotel. It felt like one of the more well-run, polished places in the area. The staff was genuinely attentive and friendly throughout my stay, always quick to help when needed. There's a Starbucks inside, a bar, a dining area, and a small convenience shop where you can grab essentials like snacks, water, and sundries. I stayed here for about a week and had a mostly smooth experience. There were a couple of hiccups, like the A/C not working properly in two rooms and my payment not posting until the next business day but to their credit, they resolved everything quickly and professionally. The room itself was spacious with a huge, comfy bed. The bathroom was clean, with strong water pressure and consistent hot water. Room service was solid, and the TV had lots of channels, plus the option to stream or connect your own device. Perfect for those "I just wanna stay in and chill" days. The only thing I'd change is asking not to be placed next to the elevator or maintenance room on my second visit, it was a bit noisy. But that's on me for not requesting it ahead of time. There's also plenty to do in the surrounding area, and the location made it easy to get around. Overall, this is a place I'd return to, especially if you're looking for something a little more comfortable and professionally run than your average hotel. read more

Service has been horrible the last two check ins here. First check in elevators dont work and i got overcharged they charge 21 pesos to 1 dollar when the exchange rate is 17 all over mexico. Second check in the computers dont work and they told me to come back in 5 hours till there computers work to do a check in even though i already paid for the room with titanium status. All there staff is incompetent. Also elevator still doesn't work after 6 weeks out of service. Will call corporate when I get back to the states. read more

As soon as we walked in, we were greeted with smiles. On the right, is a bar with a large seating area for live music w/ large LED Screens. There is also a Starbucks in the lobby. Be sure to plan ahead because it does get super busy in the morning when many business travelers get their morning coffee. The restaurant offers a breakfast buffet that's on the pricey side so we ate elsewhere. Behind the restaurant is the pool which we enjoyed. There is also two jacuzzis as well. I also used the fitness center that's adjacent to the pool. Our room was nice and clean. The only issue was the AC vent vibrated and buzzed every time the AC kicked on. The staff is very friendly. Nice hotel. read more

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Awesome... There are two so don't get confused cause we did! (GPS south of the border sux) My partner surprised me for the weekend. We arrived on Saturday Morning the week of Valentine's day so the hotel was crowded and it was also a Holiday weekend (President's Day). Service: 5/5 Amazing! very very attentive from the moment you get there to the moment you leave! Rooms were super clean! Check-In was fast and easy. Amenities: 5/5 Gym, pool, Sunday Brunch buffet all awesome! All those common areas were super clean! Some of the gym machines need super upgrading tho! I know I worked out... Food: 5/5 They have a restaurant on site but we only ate for Sunday Brunch (free brunch buffets). Food was authentic and we paid a little extra for the brunch and it was delicious!! The drinks came with the buffet so it was a really good brunch buffet. I had the chilaquiles and ceviche with their habanero sauce!! REALLY GOOD! They have an omelette station, french toast, pancake and waffle station. Waiters were very attentive! Room: 5/5 The room was very spacious and the bed was soo comfy. We slept like babies! My human even bought hotel bedding after this trip! That Eucalyptus body wash smelled soooo good! We had a great experience so give this place a try! read more

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Clean Hotel. Very busy with guests on business. Staff was outstanding. Many restaurants within walking distance. Pool was nice. Yes would stay there again. read more

Great experience at this hotel! Goodness gracious, the staff is amazing. I used a lot of the facilities and everywhere I went, they were great. Room service was always quite prompt, maybe 20 minutes to get things to my room. Both the people on the phone & the person who would bring me the items were very friendly. The housekeeper was really sweet, as well. I went to the spa which is not really a spa, but rather a room with a massage table. Massage and facial were great, well priced, again very nice masseuse and check-in people. The gym was awesome. Tons of equipment of all sorts for both cardio & strength training (aka weights). I loved how every machine had a disinfecting bottle and towel to clean the machines. The pool area was pretty and relaxed, with a bonus of not one but two hot tubs. I didn't drink but the bar had plentiful options and TVs. They played American football NFL games which made me happy. The shuttle services from the hotel would always arrive on time with lovely drivers. My room had a fridge which apparently not all rooms have. But it was always very clean, sheets done nice & tight for the night and I never ran out of anything. Very minor things - the TV was fuzzy no matter what channel I put on. Luckily I brought an iPad, but if I relied on the TV I would be disappointed. I wish the ice bucket was insulated (this seems so tiny lol) but ice would melt soooo fast. I wish the shower had better water pressure, but loved the pump bottles of body wash, shampoo and conditioner. Really no major issues at all. If ever in Tijuana again, I wouldn't hesitate to stay at the Marriott again! read more

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I needed to spend the night in TJ and decided to stay here since I had a free night credit as I'm a Marriott Bonvoy member. My stay was ok. Everyone is friendly, but the hotel isn't clean. My pillow case has lipstick on it and just looking around, the room isn't well lit and just feels dirty. I've stayed at other much nicer and cleaner hotels in TJ. The plus side is that there's a Starbucks on site. The parking structure is a bit challenging- the ramps are very narrow. I would have been extremely disappointed if I had paid cash to stay here. Good thing it was a Marriott Bonvoy night reward, and didn't event tap into my points. read more

This hotel is old and in desperate need of renovations. The M Club Lounge offers a decent breakfast. The pool and gym are in a separate annex on the first floor. The gym equipment was surprisingly modern. There's a Starbucks in the lobby, and not much else around in an immediate area of walking. I would recommend Ubering wherever you need to go to or from here. read more

Just stayed st the property. I am a long time Marriotter with 3M points and a history of 4104 nights at Marriotts WW. SAD TO SAY... This property needs work. Had to move 3x due to issues that did not allow me to sleep. Each room had issues that did not all me to sleep. All the rooms were in need of repair. Stay somewhere else until Marriott takes action. read more

Internet did not work that entire five nights stay. Nobody came to clean the room and one of the days the main lobby was absolutely jam-packed with soccer fanatics which made it difficult to get past so that we can get on the elevator. I would definitely not stay here again. read more

The worst service ever. They over charge for everything and don't try to provide with any information.

Another weekend of Professional fights for Team Alexis Stayed here again. I reserved 2 rooms. Rooms were clean. No issues but the Elevators were SUPER SLOW... only one elevator seemed to be working the entire weekend Customer service is good. Employees are always eager to help for the most part During this stay I noticed this hotel is a "recovery" hotel for people who have cosmetic surgery. I saw a lot of patients with bruised faces wearing their compression garments ect in the lobby ..... and I guess also the shuttle that pulled up that had a bariatric logo kinda gave it away ...... I did notice a few post op recovery patients the last time I was here..... but this time it was super obvious. During down time we went to the bar/lobby area to watch the Clipper game We could only watch the game not HEAR the game because the hotel had a TV that played music videos super loud and even though we AND other guests asked if they could either A) turn the volume up for the game B) turn off the TV that Plays only music C) Or at least MUTE the TV that plays only music We were (and the other guests) were told NO TO ALL OF THE ABOVE.... Major wompers read more

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This was a very nice hotel. The rooms were spacious and the beds were comfortable. The one thing I would have liked is more USB plugs for charging. The buffet breakfast was very nice and had a lot of options! I didn't think the normal menu had much selection but there are plenty of places to order from nearby. They have a nice gym and pool area with jacuzzis. The Starbucks in the lobby is also nice. The location is nice with a Walmart and shopping center within walking distance. Everyone there was super super nice and helpful! read more

Tijuana Marriott Hotel - Exterior - Hotels Near Me - Tijuana, BCN

Staff super friendly and helpful, clean. breakfast buffet full of great choices and everything freshly made. Across from a lot of 5 start restaurants read more

This, Hotel has definitely seen better days. The rooms are in desperate need for an upgrade It is a nice hotel of all but it's not modern or anything like that. I also had a bunch of issues with all the electrical outlets in the room most of them simply did not work Also, the Internet stopped working overnight, and did not come back on before I left I had to improvise and use my hotspot to get some work done Overall, I'm not sure if I'll come back to this hotel read more

Stayed at this hotel for the xolos vs Chivas game . The hotel is in a walking distance and even some players where staying at the hotel . With that being said the staff where super nice but our mini fridge was broken . Staff brought us a small refrigerator later that night but my toddler milk already went bad . Rooms was clean and AC worked great . It may be time to redo some of the rooms but I would recommend this hotel if your coming for a game read more

Do not order coffee at the Martiott Hotel in TIjuana. They charge you 18 pesos (USD $1.20) to add a little milk to your coffee. Everything else here is great! read more

Tijuana Marriott Hotel - Coffee Bar in lobby - Hotels Near Me - Tijuana, BCN

I've never been disappointed with Marriott. This location is no different. When we checked-in the host was very helpful, even though I speak fluent Spanish they spoke English for my English speaking husband so he understood. We got a room with a beautiful view and the room was very clean and no weird smells nor staining. The bedding and pillows I just sank in and fell asleep so fast. It was soo comfortable. The service was wonderful and very clean! I highly recommend staying here! read more

Siempre disfruta de quedarte aquí. el servicio es excelente el desayuno se sirve por la mañana. hay una piscina y un gimnasio. ofrecen servicio de habitaciones y junto a la piscina. read more

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Stayed here for a quick staycation this past weekend... this will be a pro/con review pro... -nice parking garage...cheap parking ($2 a day) -tons of security entering/exiting garage (they check if you're on foot or in car)... -beautiful lobby -nice pool -security regularly made their rounds through the pool area -rooms as well as hotel common areas were clean and well kept -there was a pool attendant who kept all chairs in order and fresh towels on vacated chairs. -executive lounge had amazing food (breakfast and lunch)! + 2 adult beverages (per room per night)...*tip..go to walmart up the street to get yourself a bottle of wine. If you plan to use the services...it is well worthwhile to upgrade to concierge level -when we called housekeeping for amenities...they were ridiculously fast! -walking distance to walmart as well as many other cool spots con... -jacuzzi did not appear to be clean -beds were not comfy -i think they run a tight ship on paper coffee cups...they were held under lock and key when i needed more for my roadie cup...so *tip..bring your own roadie cup for the pool -AC didn't seem to get cold enough...but no biggie, we were still comfortable. i didn't check out the restaurant/bar on site...next time for sure =) read more

Tijuana Marriott Hotel - Hotels Near Me - Tijuana, BCN

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Great hotel experience. Great staff and clean rooms. The breakfast buffet is amazing. The restaurant could be open more often, during off hours you can get good food at the bar. I will be back in the future to stay. read more

It's clean. People are welcoming. Enjoyed the breakfast w/view. Starbucks delivered to the room. It's perfect! read more

Tijuana Marriott Hotel - Breakfast room view - Hotels Near Me - Tijuana, BCN

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The most incredible service. I was here to support my sister for medical reasons and the hotel staff was so caring, attentive and warm. I upgraded to the M club so I could have access to food morning, afternoon and night. Always a great variety of foods, dessert and more! The maid staff was also so kind and supportive during my sister's recovery. I'm very grateful. read more

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Really impressed, this Marriott punches above its weight (mid-tier for point redemption cost, but really seems above that). Most impressive is the polished service and high quality, spacious rooms. For the reasonable price, I didn't expect such great doormen, security, and check in staff. Also, great English proficiency for those that don't speak Spanish. The pool and hot tub area were excellent and relaxing. No poolside bar service but there's convenience stores nearby that are perfect for concocting your own micheladas on the spot. Our room on the M club floor was comfortably sized with nice view of Tijuana hillside. read more

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Great atmosphere. The staff was wonderful. Clean hotel with a good pool to hangout at.

Great hotel! The service is impeccable and so is security. Except the time that I walked back from walmart with bags after sundown and they came out to question my being there as I was looking for my key. I didn't appreciate the security guards tone or his body language towards me. And I did let him know this. As his coworker intervened. Regardless of who approaches the hotel ASK them if they are a guest if you must but ASK THEM expecting a yes! Ask as if your job depends on guests staying at your property. PLEASE CORRECT THIS! Shuttle service is great! Walmart and the Caliente Casino and mall are a walk away. I can recommend Alma Verde up the hill and around the corner 10 min. walk for great healthy food. And also Mantequilla and Restaurant Merlot Bistro very good food. There is a juice bar next to Merlot but I can't remember the name. This hotel is very convenient to all. read more

Tijuana Marriott Hotel - Hotels Near Me - Tijuana, BCN

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This hotel is so comfortable. I love how clean the rooms always are. It is always so great to arrive after a long trip and to find yourself in a clean and peaceful environment. We have stayed at a couple hotels in Tijuana and we see the difference with the rooms. The Marriott can be one of the pricey-er ones to stay for a weekend, but it is definitely worth the stay. (To us at least). It might look like some rooms are old, but the room does what it needs. Plus we don't spend to much time in the rooms like we used to. And the rooms we have had are always clean. While we were in the lobby, several times today, there were so many people walking in and out without masks. At least 20 people with no masks. None of the staff was enforcing the masks. ??? When we were checking out, I told the front clerk, Raquel our room number and she kept saying somebody else's name and kept giving me Someone else's information. I told her repeatedly that wasn't us and she kept saying the other persons name. That's a terrible mistake. Giving someone else the information for the person in another room? Yikes. And she was so rude. She started off really nicely but quickly started being so disrespectful. No customer service skills. And she was obviously frustrated to be the only person at the front desks because she was talking to the other people in line super rude too. Not just us. She started cutting us off when we were telling her our names and reservations. And then told us we were getting charged some extra fees when we weren't even at the hotel all day. I think she confused us with another person staying at the hotel. *The other down side is that housekeeping cleans the rooms kind of late most of the time. If you're an early bird and wake up early, and you leave the room and then come back to your room around lunch, your room may not be cleaned out yet. It isn't the end of the world but I know some hotels are super on top of making your room look like it's your fist night all over. * I recommend it. It's a comfortable stay. But I hope Raquel isn't the person at the front assisting you. (-: Hotel comfort & cleanliness is 5 stars. Service is 1 star. If that. read more

If you are looking to feel safe & sleep in a hotel in a safe area then look no further! I stayed in this hotel for a couple of nights a few months ago- it was our first time in Tijuana in a LONG time. Mind you of course we were weary of violence & just things going awry but the trip wasn't for pleasure. We arrived to the hotel a little later than expected around 11pm and we were so happy to be greeted by "smiling" eyes & employees who spoke both English & Spanish. We are bilingual but its nice to speak both languages. Checking in was a breeze. We had booked through Expedia & we weren't sure what to expect as we had seen a few other hotels in Tijuana/Tijuana Centro but I was more "drawn" in by the fact that this one was "Marriot".. in the states we had stayed in Marriotts and had nothing but good experiences & this one did not disappoint. So like I mentioned checking in was a breeze, we purchased the "nicest" rooms w/balcony & deep tubs but they were remodeling that floor during our visit so we didn't get the rooms we wanted but we got complimentary drinks & complementary breakfast buffets. Our room size was pretty good. We did find some trash that the previous guests had left so housekeeping could be a smidge better. The bed was very comfortable- king size. The restroom was nice as week, really good water pressure & one thing I will note is that you may hear other guests in the nearby rooms but its more of a muffle. Let's get to the breakfast there. Breakfast there is delicious!!! & the wait staff- they are beyond helpful, very polite & explain everything very well to us. We visited them for breakfast twice & the taste of the food is very good and everything well made & everything flavorful. You have to try the tres leches cake! Very light, sweet but not too sweet. All in all this hotel is 10/10 will be back! You fell and you ARE safe in there, no one tries to b.s you, everyone is upfront, and very willing to help you. read more

We had a wonderful stay at the Marriott in Tijuana. The staff is excellent, the customer service is second to none. We know where to stay next time we're in the area. Thank you! read more

My buddy made reservations here because he was being cheap. He didn't want to spend the extra $10 a night, compared to the Tijuana Hyatt, and it showed. We have stayed at the Hyatt in the past and I was a little confused when he booked the Marriott. The Tijuana Hyatt is a 5 star place so he figured that the Marriott would compare. As soon as we arrived on Friday afternoon, the lobby was hot and stuffy. We arrived during a heat wave and there was little difference from the outdoor to indoor temperature. I think someone had forgot to turn on the AC. There was a line to check in of 5 people deep and there was only one person at the front desk. As those people, who were waiting, saw that no one else from the hotel was coming to help the single clerk at the front des, we started getting cranky because we were expecting better service. I finally took the initiative to ask if there was anyone else who could help. The front desk attendant said "NO" and kept on working. Sure enough, no one else came to help.....Oh, well someone came AFTER I was had completed my check in. I think I waited about 20 minutes and I was 3rd in line. So finally after checking in, my buddy and I went to our separate rooms to rest. He calls me and said that he was changing rooms because his room did not have a working shower head. The shower head was completely missing. He was now frustrated and had to change rooms. The second room he checked into also had a missing shower head. I could not believe it. Now he is upset about what was happening and said that he should have stayed with the Hyatt. So here are the differences that a measly $10 extra night could have got us IF he would have booked us at the Hyatt. -Free buffet style breakfast at the Hyatt. Marriott offers NO complimentary meals for guests. There is a restaurant but it is a bit pricey for breakfast. -Free parking at the Hyatt. Marriott charged $2.50 a day to self park. Also, the parking garage at the Hyatt is large. The Marriott parking structure is very tight and maneuvering a large truck or SUV is not easy. -Valet parking closes at 10pm at the Marriott. So if you need your car from 10pm to 6am, it is a HUGE hassle. -The only thing that I would say the Marriott has is a pool and jacuzzi. Also, the security and the overall service at Marriott is not bad. Next time, I will spend the extra $10 for the Hyatt. Much better service and newer. Only thing is that the Hyatt does NOT have a pool. read more

Great service, clean rooms, Covid safe. Definitely medical tourism friendly. Feels very safe. read more

Tijuana Marriott Hotel - Hotels Near Me - Tijuana, BCN

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My family and I recently went to have breakfast at the hotel's restaurant as we are looking for a venue to host an event for 2022. The food is amazing! They had a variety of options in their buffet, we did have to order pancakes and French toast with our server. Our servers Alfredo and Raul are just amazing! They made our family feel welcomed, the staff's hospitality is A+, this is one of the many reasons we decided to go with Marriott Tijuana for our event. read more

Tijuana Marriott Hotel - Buffets dessert - Hotels Near Me - Tijuana, BCN

The best hospitality staff in town, full valet, restaurant, as well as very gracious and accommodating business travelers make this the one area you will not want to mess. Friendly accommodation, as well as impeccably clean hotel is the exclusive staying location for you and your family for our business travel meds. Go see Valeria and Caesar for extra special accommodation as they are wonderful in their tasks, and completely trustworthy. As is Montserrat there a companion. read more

They treat you like family. If you have any concerns during your stay, contact the front desk and they will make sure that your needs are met. I have alway been negative about Mexican hotels and always say "BUYER BEWARE". This Marriott makes you feel like a 4+* hotel in the US. read more

It was a clean n nice hotel, in my opinion it need a facelift, I felt like I was in a nice old hotel, not too modern, but everyone was nice , cold drink at the bar, and food was good, I just expected more for the name Marriott and the price read more

Long story short the worst hotel stay I have ever had. I had an issues (my fault here) and was unable to pay with a physical card or cash on a breakfast on my way home. Although I had digital currency and a credit card (digital) they do not accept that nor do many hoteliers in Tijuana. So I apologized refusely to the staff and promise to make good when I return the next week, this was not good enough and the waiter and Marriott managers hounded me (crowded me physically etc.) and strongly suggested I leave my computer behind as collateral. I was shocked thought they were joking and by this time had 5 employees in my room so I gave them my computer and followed up wiht them daily until my return last Friday. I showed up ready to make good on my bill and move on from this incident but no one would make eye contact with me and the manager did not know about this situation. I returned two nights later and the manager withheld the computer and called the cops because I owed $25 on breakfast. The cops in TJ pretty much side with the home team I was arrested and booked since I was unwillinging to pay the $350 fine in cash to the policia. I have engaged the US embassy who is helping with local police to get my lap top returned. read more

I was given a room on the first floor and the second night I could not sleep due to the loud noise, after 3 calls to the reception I had to walk there myself to find out there is a party on a Tuesday night until 2 am!!! I was immediate moved to the 4th floor. In general the hotel was old, the service was mediocre and thickness of walls were ridiculously thin! Will not recommend this hotel if you have other options. read more

I've stayed at the Marriott three times now. Each time has been a pleasure! The hotel offers both self and valet parking, if you are going the self route, it's free for hotel guests and the parking garage is located about 100 yards from the hotel entrance. Valet parking is free, but don't forget to tip the driver. The hotel is one of, if not, the, nicest hotel in the immediate area. The lobby is beautiful with a marble looking floor. There are several nice couches and chairs to relax on while you wait. Check in is a breeze. Don't worry pendejos, the front desk and (many of the rest of the hotel staff) speak fluent English. After you get your room key assigned to you, a friendly bell hop will escort you to your room along with your bags. I have stayed in both a standard room and a golf view room. The rooms are essentially the same, and what you would expect from this hotel chain. The bathroom is big, but the sink area can be a little crowded when getting more than one person ready at a time. Directly behind the sink is a spacious closet with a safe, robes, and ironing board/iron. The room has a small table with two chairs, and a coffee maker. The phone in room is cordless. There is a flat screen TV and DVD player so you can bring your own porn along or rent it directly from the hotel pay per view. There is a desk with a nice cushy chair to get your work done. The hotel offers free wifi through out the property. The mini bar is stocked only by request, but the prices are very affordable. The bed is one of the main reasons I stay at the Marriott chain world wide. The beds are so comfortable! They remind me of my very fancy bed at home, which is a big plus in my book. There are a few differences between the golf view and standard rooms. The standard room, is luck of the draw on your view. You might get a view of the city (like I did) or you might be facing the parking garage, or something else not so glamorous. The golf view room, has a view of the golf course next door. When staying in the golf view room, you also get a balcony. It's small, and there aren't any chairs out there, but you can certainly take one of the chairs out of your room and on the balcony to enjoy the weather and the view. The golf room has some other interesting perks. The room includes continental breakfast served in room, or in the restaurant every morning. The breakfast included pastries, a sashimi style fruit plate, yogurt, granola, juice, and coffee. One piece of laundry can be sent in for free each day you stay that laundry service is available. I didn't send my chonies in, so I can't comment on this service, but it was nice to know if I was in need, they would save the day and do my laundry for free. You also get 20% off on all purchases within the hotel, including food and alcohol. I decided to take full advantage of the 20% off booze benefit. There is a lounge in the hotel lobby, that features - hands down - the cheesiest lounge singer you've ever seen. Seriously. He was so dramatic, sang from a karaoke machine, and wooed the ladies in the audience. Sabado Gigante has nothing on this guy. Even if you decide to stay somewhere else when you are visiting TJ, consider coming here for Sunday Brunch. For about 300 peso, you can enjoy their unlimited champagne, made to order coctel de camaron, fruit, made to order eggs, chorizo, chiliquiles, cheviche, menudo, oysters, tamales, beans, chiles, fresh salsas, freshly made custom juices, yogurt, cereal, carne asada, a huge display of dulces, and more. I always stuff my face and leave happy, drunk, and full which is perfect when I'm sitting in that 12 hour wait at the border trying to resist buying esquites y elotes. read more

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