Room and staff are amazing as well as the spa in which I got a vigorous deep tissue with aromatherapy and I will be going back tomorrow morning! I highly recommend the penthouse. The en-suite hot tub is to die for. read more

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This hotel is a great value find in downtown Tijuana. Very clean and comfortable room, valet parking, very good restaurant, modern gym and reasonably priced spa services. read more

We stayed in Hotel Ticuan starting the year 2026 right! Beautiful, clean, safe, friendly staff and they have FREE buffet breakfast and FREE Tesla charging. Tacos el Gordo is walking distance and plus many small markets and La Mejor Panederia is here. Price was perfect, in fact, everything was perfect. My wife was scared to stay in Tijuana and after 2 days she loved it! The hotel has a bar, restaurant and many other amenities. read more

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I had a one night stay after dental work. I picked Ticuan so I could walk to Ceasers Restaurant for dinner. I was blown away with the elegance and old school service all around. Can't wait to return. read more

Hotel Ticuan is still as good as my previous reviews indicate, full service with a great restaurant and staff, also secure garage parking with valet service at no extra charge. Others have complained about things that are simple cultural differences. You cannot charge anything to your room, that seems to only exist in the US and perhaps Canada. There are limits as to how many people can be registered to a room. They also have strict rules about visitors after 8 pm. This is due to the rule about only so many people may sleep in a room. This is common practice in many countries outside the US. The hotel is not homophobic nor does it discriminate based on race or nationality. I have been using this hotel for myself and my guests for close to two decades. I eat frequently in their restaurant and enjoy it very much. The one amenity the hotel does not offer is a swimming pool. Otherwise they have everything you could possibly need. Also the location is great for seeing the sights of Tijuana. It's literally 1/2 block from Revolution the Main Street of downtown Tijuana, a plethora of restaurants, shopping, coffee shops and cafe's, and of course bars. Overall I love staying here and do whenever I am able to do so. All my guests I have recommended the hotel to, have also been highly pleased. read more

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MOST HORRIBLE EXPERIENCE EVER!!! I decided to give this place a second chance. NEVER AGAIN!! Bad hospitality. They ask for identification for all guests staying here which is fine, but asking for ID for my little son which he does not have a ID so they ask for birth certificate to make a copy... ??? I told her no personal information is on there, she was really rude with attitude and had us wait for so long she was doing it purpose. We came here before and they were always ok with it. She must be new, she really needs training on good customer service skills. Her name is PERLA and supposedly she's the one in charge tonight. QUE EXPERIENCIA TAN HORRIBLE.. She needs to humble herself and appreciate people staying here. Then in Morning went to have breakfast with our family that stays here and decided to take our most valuable stuff after reading the some of the people past reviews thank god I did. We left for a couple of hours came back then realized they had taken our bathroom accessories such as traveling shampoo etc went to talk to the staff in the front and with our luck it was PERLA . and had said that housekeeping left for the day and they have to communicate with them in the morning. 2 hrs went by decided to go downstairs and saw housekeeping inquired about our belongings and they said they will check came upstairs 5min later housekeeping knocks in our room brought back our items. Another reason why PERLA shouldn't be working here, she lied about housekeeping gone and to check in the morning she didn't want to help us because of the incident of last night. Next time I'm just stay at our usual spot the grand hotel Tijuana. Rated 1 star only because it wouldn't let me proceed because this place would have zero stars with the hospitality and service. read more

Hotel Ticuan - Hotels Near Me - Tijuana, BCN

Stayed here March 11-13th while I was getting some dental work done. This hotel is reasonably close to the border so you could walk to it in a little over an hour, which I did on the way home. Totally safe and a great tour of the northern part of downtown TJ. This hotel is one of the taller buildings downtown and has a neon sign that makes it a good landmark for getting around. The check in was smooth and the reception staff was friendly and seemed like they were almost all bilingual. The room was very clean and cozy with a firm bed, TV, alarm clock and I had a pretty nice view of the street. You have to use your keycard to turn on the power, which is not obvious and was not explained to me, so that took me a minute to figure out but it's a pretty good concept. The real stand out was the courtesy breakfast, which is basically a small buffet with about a dozen hot dishes that included pancakes, fried potatoes, sausages, lots of fresh fruit, some kind of savory gravy that I doused my potatoes in as well as a couple different juices, horchata and coffee. Out of all the places I ate at in TJ, this complimentary breakfast was easily in the top 5. Overall it was a great stay in a convenient location basically right around the corner from the main tourist area with all the clubs, shops, restaurants and bars and I never had to take an Uber or taxi anywhere, I just walked. Only had 2 real complaints about the place. The first one is the strange men who hang out all day and night by the benches like it's their job. I don't know if they are undercover security, gangsters or perhaps cops but they watch everything that goes in and out of there and made me feel pretty uneasy. If they are security, that would be understandable but why not dress the part? The other thing is someone must have brought up a guest or something on my floor the last night I was there and this hotel is ridiculously aggressive about guests. Like I thought there was a drug raid or something going on because security is so LOUD throwing people out. I get they want to keep the criminal element out and maintain their reputation but learn to do it discreetly. read more

A great hotel located and attached directly to the front business building where I get my dental work done. Free parking if you stay the night or $20 pesos ($1.00 US) per hour, (I believe $100 pesos ($6.00 US for the day), very clean parking lot with a security guard. Elevator access from garage to interior of the building. The room I stayed in was quite large, clean, with large windows that provided a view of the city. Would definitely stay again and highly recommended if you're in the area read more

Hotel Ticuan - Hotels Near Me - Tijuana, BCN

Stayed here this weekend, and was pleasantly surprised. Very walkable to Calle Revolucion, Plaza Santa Cecilia, and no shortage of bars and restaurants nearby. There was even a tequila festival down the street. The nightclub next door is a little bit loud for light sleepers, but the front desk offered ear plugs. Was not a problem for our group, but we are not light sleepers. Breakfast buffet was a nice touch! Food was really good for the price point. Only suggestion I have if any hotel staff read this is to not charge for a lost room key. It was 100 pesos, which is steep for a small piece of plastic. read more

My room #420 was flooded. When I reported the incident I was told it came from the air con vent. Shoes got wet. The management did nothing to accommodate my stay. They offered 10% discount on future stay. Which i declined because it was a pathetic deal. I asked them to refund or rebook a room which they declined. The manager was not a customer service person even pleading for alternate accommodation. Took pictures for evidence.Will never stay here again. read more

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Great hotel, and excellent security. Also the breakfast is pretty good too! My husband & I will definitely be back!

Loved our stay at Hotel Ticuan this past weekend. Service was phenomenal. Very clean & nice decorations. Buffet breakfast was delicious. Went to the bar for some drinks and our server / bartender was very attentive. read more

Hotel Ticuan - Margarita & piña colada - Hotels Near Me - Tijuana, BCN

I've been here several times and always felt safe. They are accommodating at a great price. First off they have their own parking structure and security. It makes you feel safe leaving your car here. A lot of the staff speaks English and they have a restaurant and bar in the lobby. They accept USD debit and credit. The gym is decent. I haven't checked out the spa. The food in the restaurant is okay. It's expensive for what it is. However the area is safe. I wouldn't venture off walking in the middle of the night but I feel safe walking back from the bars and restaurants down the street in the tourist area. There's plenty of police around and you're a stones throw from shops and nightlife. read more

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5-star value and location (in proximity to where we needed to go, anyway) and staff. Huge room and shower, nice touches with some bottled water in the room. Three-stars for no fridge or iron in the room -- admittedly, my first time staying in TJ so it's possible this is the norm here. Nice restaurant with again, great staff. My server was incredibly helpful in having the kitchen make me excellent vegan tacos. Seems like an older property that has been updated but a little "off" in some respects...could use another refresh. That's not to say things were broken or unkempt or unclean -- top marks all across the board for those categories. If the need arises, would definitely stay here again. read more

My friend and I stayed and had a great time, the support staff was welcoming, friendly and helpful. The woman at the front counter had a dry personality, in my 3 or 4 interactions with her she never smiled, she answered our questions direct and to the point. I was unfamiliar with the hotel, the parking procedure and the area, a reassuring smile would have made a world of a difference. The housekeepers were extremely kind and helpful as well as the security personnel for whom I did leave a tip for their willingness to assist and go the extra mile. We enjoyed the breakfast and had a great experience. Our double room was clean and orderly, not too much noise came in from the club next door, I enjoyed better sleep than I do in my own home. It was a nice experience. read more

Hotel Ticuan - Hotel breakfast - Hotels Near Me - Tijuana, BCN

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This is the best centrally located hotel off of revolution. The prices are very competitive and it is in walking location of everything I want. The staff outside are great, they are friendly and helpful. Front desk staff is amazing and accommodating! The reason they got 4 stars is the restaurant staff is BAD! Rude, pretentious and snobby. They rather stand and do nothing then actually help people. Rooms are great! Good cable, great AC and good views read more

Highly recommend! We needed a last minute stay and they allowed us to check in at 4am. The room was immaculately clean and spacious as well. They had water and a coffee maker in the room. They also offer breakfast which we missed because we were still sleeping. The decor was beautiful and the price was great. We will be coming back to this place to enjoy a longer stay. read more

This hotel has the worst costumer service, please find a different hotel if you can, you will regret it if you stay here. They still your values, they took my sunglasses, cash, charger and a jacket. They even try to enter my room in the middle of the night. It was so scary I couldn't sleep after that, I call the lobby and they never answer. read more

Woke up to a dead bed bug. Ive always stayed here when I come to Tj and never had a problem with the hotel. This time the room looked decent when I woke up this morning I see a brownish tiny insect on the bed I was instantly disgusted and as I was checking more of the bed I kept finding a bunch of hair scattered and food crumbs as if the bed sheets had not been changed from previous guests. Needless to say hotel Ticuan has lost a loyal guest. read more

Very nice hotel and the breakfast is so delicious Thank you for the front desk for the good services.

This environment has a friendly and welcoming environment. I would be very mindful and careful of this place and anywhere u go on vacation before you leave your room.. my husband got his very expensive gold chain necklace stolen in the hotel room but he left it out in the hotel room counter openly. I hope whoever took it from him will get karma! Always make sure to lock away your expensive belongings anywhere u go (In the safe) read more

Good location for hotel. We stayed here just for the night. The room was Very clean felt up to date. Beds were comfortable. They had a couple bottles of water in the room and a coffee machine. The shower was very nice and the amenities (soap and such) were good. Great towels for what it's worth. We did have a good breakfast in the restaurant. Huevos Rancheros were good, not great. My buddy really liked his American Omelet. I wish I would have reviewed Yelp for the tip on room location. DO NOT ACCEPT A ROOM FACING REVOLUTION AVENUE. The club goes till 4-5 in the am. Ugh. The boom boom boom never stopped from the bass. We were even on the top floor, 7th, which did not seem to help at all. We did have breakfast in the restaurant downstairs. It was a good m read more

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This place is comfortable, cold AC, breakfast in the morning, good Wi-Fi. We slept in and missed breakfast, but there really is nothing to complain about. The bathrooms are clean, the water pressure was nice and the water was warm. We were surprised how nice everything was in this hotel. The staff is friendly and did their best to explain everything to us. We will probably book at this spot the next time we visit. read more

Hotel Ticuan - Hotels Near Me - Tijuana, BCN

This is the only hotel I feel safe in. It's clean & the staff is super nice. The only thing I dislike about this place is that the BED! The beds suck, we just stayed in room 520 to get up & use the RR at 3am I almost cried my back HURTS. BUT I keep coming back! read more

The individual in the front lobby possibly named Cinthia or Sarahi was extremely rude and argumentative. They DO NOT respect any reservations. The bed sheets were already dirty before we even touched the bed. I am not even sure if that is her real name due to the fact that she gave two different names to me and my family members who were also staying in the hotel( this all happened when we tried to complain about her bad service). She gave us a fake name. DO NOT stay here La persona en el vestíbulo principal posiblemente llamada Cinthia o Sarahi fue extremadamente grosera y prepotente . NO respetan ninguna reservación. Las sábanas de la cama ya estaban sucias antes de que tocáramos la cama. Ni siquiera estoy seguro si ese es su nombre real debido al hecho de que nos dio dos nombres diferentes a mí y a los miembros de mi familia que también se hospedaban en el hotel (todo esto sucedió cuando tratamos de quejarnos de su mal servicio). Ella nos dio un nombre falso. NO te quedes aquí. read more

Hotel Ticuan - The bed sheets were already dirty before we even touched the bed. Cinthia in front lobby was NOT helpful in any way. Very bad service - Hotels Near Me - Tijuana, BCN

Hotel Ticuan has many pros, including proximity to Avenue Revolucion, wifi, great housekeeping, computer room, friendly staff, in house restaurant/bar. Rooms have hair dryers and king-sized beds. Spacious. The cons are thin walls, proximity to Avenue Revolucion (noise all night!). Ask for a room facing away from Avenue Revolucion, bring ear plugs. We stayed there during a culinary tour, but noticed quite a few people there recuperating from various operations. I guess a lot of people travel to Baja for cheaper medical procedures. read more

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It still my best value pick for TJ. The rooms are very nice I think I like them as well as the Marriot! The food is excellent in there main restaurant my only suggestion is this. I see tourists have decreased lately in Tijuana. This is because when Americians go to Mexico they want to pay lower prices than when in the US! I had an omlette with a few things in it with coffee. A total of $12.50 without a tip. I get the same thing here in LA in a very nice restaurant for $11.00. Mexico is more than LA! The Taxi's now quote $10.00 to take you to Revolution downtown from the Border, they have doubled the price. It's always been $5.00. That same breakfast in Mexico at the Hotel Tijuan complete should be around $7.00 $7:50. I went to a nice seafood dinner in Zona Del Rio Talapia and veggies, it was delicious $20.00 without tip you can have the same in LA for $20.00. That being said Americians are coming to TJ. business is down, and that's all over town on the weekends. The Toursists have spoken!! Stop the price gauging, and then they will return and if not there will be less and less and less!! Viva Mexico! Bring back the tourists! read more

Great affordable hotel. Employees are very nice and helpful. Free breakfast is awesome!! WiFi and valet parking are also free. Bed was comfortable and room was clean. Took off a star because it is located right next to a very popular night club in the city that features live banda music. The loud music kept waking me up throughout the night. I love banda but I want to sleep during my sleeping hours lol. I went right back to sleep every time; however it's still an inconvenience. I would definitely stay here again but would specifically request a room away from this wing. read more

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I stayed at Hotel Ticuan for one night, and I really enjoyed it. It's the first hotel I've stayed in in Tijuana, and it was so much better than I expected. It's hard to choose a hotel here with all the bad reviews online, but I didn't experience any of the issues others have experienced here. The price for one night in a regular room (1 queen bed) was 75 USD. I had checked in on Expedia, and then paid at the hotel. I recommend doing this because the posted price in the lobby was $95. For this price along with the overall quality of the hotel I feel I got a good deal, even though this is supposed to be one of the priciest hotels in the area. The room was the same as you would expect from a Hilton or Marriott. This room in Los Angeles where I live would be $200+. The room was clean, along with the rest of the hotel. My only issue with the cleanliness is that the hallways have an overly strong scent of air freshener and Lysol spray. This wasn't an issue once I stepped inside my room so that's why I didn't take a star off. My room was also very quiet! I didn't have a view, but I didn't hear a single thing from the club below like other reviewers have had to deal with. I would just ask for a quiet room if your worried about it. The hotel includes free breakfast and WiFi. The WiFi is slow but it works. The breakfast was great! The breakfast menu is limited to a handful of options, so if you want something from the main menu you just need to pay the difference. Overall, I would recommend this hotel if you want to stay near Ave Revolución. It was nice being able to walk around there, and it's a short/cheap uber or taxi ride to most places you may want to be. read more

I literally have no complaints about this place. At first I was kind of unsure about about the booking given it's proximity to nightclubs, but the comfort, service, and safety this hotel provides really exceeded my expectations. It's located just around La Revu, so you're literally walking distance to everything. To top it off it's only a 5 minute drive to major highways that connect to Ensenada/Rosarito or playas. Oh and the hotel also offers free parking at a secured parking structure! The service here is honestly top of the line. The girl that helped us check in was well mannered and was just an overall nice and helpful person. The other people at reception were also great and welcoming. The restaurant has great service too and the food is pretty good (breakfast is comped). They have a decent menu, so I'm sure everyone will find something they like here. As for the room, it was deadass nicer than a lot of the ones in the US lmfao. The lighting and the overall design of the rooms are top of the line and they're clean. The only thing I didn't really like that much were the beds (I think they're spring), but honestly the rooms layout and everything else made up for it lol. The beds just take a little time to get used too... It could also get a little loud due to its proximity to La Revu, but honestly it's not worse than what you might encounter in other major cities (LA, NY, SF, etc.) Overall, this is a great place to stay. It's extremely safe, they provide a great service, and it's literally in a great location. I'll definitely be staying here next time I go down to Baja! read more

Wish I could give 0 stars. Staying at this hotel was overall a bad experience. The Night Shift girl had no customer service/hospitality at all. She kept looking at her phone and ignoring us when asked questions. She was also on FaceTime the whole time. The room had an old smell and the hot tub kept having some black things coming out even after we flushed it a couple times. I checked for bedbugs and the mattress smelled like chemicals aka it was probably treated for them... anyway I had to sleep with one eye open because I felt uneasy... NEVER AGAIN! Trash hotel! read more

Service was bad, I'm not trying to get into any details as I'm not the type to complain but the service at this hotel is outrageous especially for what your paying, the amenities are great but the service there really shocked me. read more

Hermoso hotel boutique. Las chicas, Perla, Stephanie y Fernanda en el mostrador de entrada son siempre profesionales y muy acogedoras. El hotel ofrece aparcamiento gratuito y desayuno gratuito con su estancia. Camas muy cómodas, mucho aire acondicionado y agua caliente. Uno de mis hoteles favoritos en Tijuana cuando viajo a México. Cerca de todo. ¡Altamente recomendado! ¡Disfruta tus viajes! read more

Hotel Ticuan - Delux Room! - Hotels Near Me - Tijuana, BCN

I took my family for a small weekend getaway and stayed here. This is actually the second time I have stayed here. I always stay in their suite. At first if was told about this place I wouldn't believe it. I seen it for myself. The rooms are exceptionally great. Shower was clean the hotel lobby was nice. The in house restaurant was great We had breakfast there and went about our day. That evening we ate dinner at the hotel. My steak was cooked to perfection. The service was awesome very attentive and polite. I didn't have enough time to get a massage but will on my next visit. I highly recommended Hotel Ticuan and be staying there on my next visit to Tijuana. read more

I went a couple times, hotel is great the only bad about this review is that I could not make arrival on my new reservation. Hotel doesn't have customer service, I call to pospone my arrival and have no answer been five days and the phone is either disconnected or not updated. I don't know but one thing is for sure they steal your money.. And to me that's fraud. For sure you steal me and I will get my money back..btw yes I pay with credit card and I will follow a fraud paperwork read more

Probably the WORST hotel I've visited. It's a self-claimed 4-star hotel but honestly it shouldn't be. First, the lady in the front desk was very rude to my family. She demanded everyone's identifications rudely even though we're just here for visits. It's ok to ask for identifications but it's not ok to ask for it impolitely. This is a hotel that provides hospitality for customers but the second I walk into the hotel, nothing as such was shown. The room itself has a odd odor...carpets are sticky. You get the idea. Also later on the lady in the front desk called us to demand for extra charge for each person visiting. We're just visiting so why would we pay for extra charge? It's clearly unreasonable and at this point, I just feel like it's a scam. I told her we're just visiting and about to leave but she LITERALLY said "nuh-uh. I don't care. You have to pay." Like WHAT?? Long story short, I'm never coming back here and if you're reading this, don't come too! read more

Don't ever stay at this hotel. I tried to cancel my room reservation two weeks before my arrival Date and the front desk wouldn't let me. Upon check in the front desk makes a copy of your ID without permission. When I asked for them for the copy they said I couldn't have it.!!! There is never a manager on site and the front desk is extremely incompetent and rude. read more

Great hotel. Clean. Polite staff. Awesome location. We had an amazing time until we had a family emergency and had to leave early. I checked out early and the desk clerk said I would receive a refund for the remaining days of my stay since I had paid at check-in. I was surprised since this is not customary in the US. She asked for my ID, credit card, and had me sign the refund sheet. She said it would take some time but I should expect the refund in 6-8 weeks. Awesome! 6 weeks later I called because it had not appeared yet on my card and they said to give it 2 more weeks. At 8 weeks they said to give it one more week. I gave it another month. 3 months after not receiving the refund I called again. I was told they had lost my refund paper and unless I had my copy there was nothing they could do. Despite them confirming I paid for the entire stay upon check-in and confirmed the date I checked out, unless I could provide the paper they had given me 3 months prior, they could not help me. Where did their copy of the paper with my credit card info, address, and signature go? It's floating around somewhere in Tijuana. Awesome. Very disappointing since we had an incredible stay, but they confirmed all the shady untrustworthy Tijuana stereotypes we stupid Americans have. We had a great experience while at the hotel but I would not trust them enough to do business with them again nor would I feel comfortable giving them my payment information. read more

Stayed here a few times and we enjoy this place. Hotel is always very clean. Valet staff is always friendly and helpful. On our first stay a year+ ago, the front desk girls were snobby but meh whatever. During our other stays, front desk clerks are nice. Rooms are spacious and clean. A standard room is actually really nice. The suites have amazing tubs! Beds in both are actually pretty comfy, not too firm or plush but just right. Plenty of pillows. Water bottles and coffee maker in room. Large closet, table with chairs. Heater/AC was a little tricky to figure out at first but once you get it, it works great. Clean bathroom. Sink pressure is strong so watch out, itll splash you lol shower water is probably the strongest I've ever seen, it's great though. The shower tiles are big and can be very slippery. The shower safety bar in our last room was falling off, so we let the front desk know. We have stayed on the side with the night clubs and it didnt seem loud enough to be bothersome but that's just me. Opening the curtains to the gorgeous tiled buildings outside is nice (I think it's a church). Location is close to everything. Food delivery to hotel is easy. There is also a restaurant inside the hotel which is super convenient. The food is really good and hotel gives you a free breakfast voucher!! (Awesome) read more

Clean .. good bar area within the restaurant on the bottom floor. Sports on the TV.. it's a busy weekend but the hotel seems on the quiet side. Staff are nice most understand English. Got a recommendation for tacos up the street. Here for a drink while our room is being prepared. read more

Hotel Ticuan - Hotels Near Me - Tijuana, BCN

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