This hotel exceeded my expectations. Everything was very clean, with soft sheets, a cozy down comforter, and great pillows. You need your key card to access the elevator, which added an extra sense of security. The rooftop was amazing, offering beautiful views of the city. The food was fresh, and the staff were extremely welcoming--everyone spoke English as well. The K Tower has officially become our go-to place whenever we stay in Tijuana. read more

Great service, everyone is polite. They have a rooftop pool. A pool table in the lobby by the bar. The rooms are clean and have smart TVs.

Nice upscale hotel with in Lucerna Hotel. Clean hotel in the K tower can't say that for the Lucerna main building .

Great location. Close to the airport. K Tower is part of the Lucerna Hotel. The sushi bar and restaurant are located on the roof top. The mango roll and avocado roll are the best. Drinks are delicious, but light on the alcohol. read more

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Not sure where to start, let me put it this way, K tower is a Home close to home for me and my best friend, every time we have a hectic week in US, we prefer to come rent one of the beautiful luxury rooms here in K tower and relax and enjoy our weekends. the best way to describe would be, you have five star luxury staying for the fraction of the prize what you would pay back in the US, The service is excellent, The rooms are absolutely immaculate, The concierge to the Front desk, the restaurant the pool the bars the sushi bar, The decor, all and everything is near to perfect. All I can say is, José kabene and his team have taken luxury living to a different level, I can say this with confidence, K tower is a crown jewel luxury hotels in all of Tijuana, We highly recommend the hotel and will be back Time and again sooner than later, Excellent job K Tower and the team! read more

K Tower Hotel - Hot tub and pool, Bar and sushi bar - Hotels Near Me - Tijuana, BCN

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Very quiet in my room (3rd floor). Everything seemed new and very clean. The bed is a little on the hard side. And the pillows are down and compress quite a bit. The staff was attentive and excellent and helpful every time I needed something. I wish they had a coffee maker for hot water in the room, but they were more than happy to oblige down at the front desk any time I needed hot water in my thermos. Rooftop pool area was lovely (although quite cold). Jacuzzi was tepid. read more

K Tower Hotel - Seemed pretty new and very clean. - Hotels Near Me - Tijuana, BCN

I've stayed several times and never had a problem however on my last trip I stayed one night, rate was normal, however they charged my $972 and now I have to fight between the hotel and my bank. I understand maybe a charge for incidentals but $972 ?? Not a good experience. read more

I had to work in Tijuana so I got to stay in the K Tower. I usually stay at Lucerna (same property) but wow K Tower is so different! The attention you get is great. The rooms are super nice and right when you walk in it smells great. The bar at the top of the tower is awesome as well. We always do the breakfast downstairs and it never disappoints. Overall I really enjoyed the stay and I highly recommend it. read more

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It was the end of October, and a weekend away was overdue. So we decided to head down to Baja. After considering our many options, we decided on K Tower. We got to TJ pretty late, and weren't able to check into the hotel until almost 3 in the morning. We crossed the border, expecting to the grilled by authorities on either side of the border. But much to out surprise, we were basically waved by. Once we navigated to Zona Rio, we found our way to this great hotel. Parking was no issue at all. We walked in, and were guided toward the K Tower. Once there, the lady at the front desk was quick to check us in. She was very friendly and professional, and we had a short chat while she processed all the paperwork. After an elevator ride up and a walk down the hallway, and we were in our room. On the walk there, I noticed how nice this place smells. I don't know what fragrance they use, but it added to the great experience. Our room definitely impressed us. It was nicely decorated and immaculately clean. The balcony had a nice view of the pool below and the surrounding area. We braved the chilly weather to enjoy this serene view for a little bit. The bed was comfortable, and the amenities made it all worthwhile. We had a good nights sleep, and an even better morning. We got room service. The food was amazing, as was the coffee. After getting done eating, we cleaned up and headed out. Checkout was seamless. We turned in our room keys at the front desk, and the staff said that they would email me my receipts. And with that, we carried on our weekend away. We were impressed by the quality of this hotel. My sole regret was that we didn't checkout the rooftop lounge, which has a pool, a bar, and nice views of the city. But we will be back, as this place gave us every reason to return! read more

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This hotel is amazing!!!! We just checked in, the check in process is super easy, rooftop bar drinks were out of this world. Service was great, very friendly and helpful staff. This place gets a 10/10. Rooms are very clean. AC works great. I'm so glad we decided to stay here. We will definitely be back. read more

Absolutely horrible service, horrible management, horrible customer service. WILL NEVER BE COMING BACK HERE our check in was supposed to be 3pm they said it would be ready in 30 minutes then they said 4 then they said 4:30 so we were stuck waiting in the lobby until 5:30 and finally got to check in. Management said they could do NOTHING for us about the issues. Then we had horrible customer service from my employees very rude. Not to mention the drinks at the roof top bar were SO watered down they tasted virgin read more

The worst experience!! Management,is not helpful. It is unbelievable that they allow their employees To steel, we started an investigation with the police department for a luxury item. They denied to assist us. This was usually one of our favorite hotel. But is so a shame to see how defficient and poor service they provide. I emailed directly the director, and I am still waiting for a response since Monday, nobod5has contact us. read more

Delicious food and great customer service. Everyone is so friendly and accommodating. It was so nice and my stay was comfortable and relaxing. 4 lovely restaurants to eat from and beautiful rooftop restaurants with views! Would love to come back when it get warmer to enjoy the swimming pools. read more

K Tower is the epitome of sophistication and elegance! From the moment you Walk in you're greeted with a nice glass of champagne and a warm smile. The customer service is outstanding and the rooms and ambiance are unparalleled to any other hotel in Tijuana. The rooftop boasts amazing views of the city and a Sushi Restaurant & Bar which offers an exquisite menu of different types of sushi and hamachi to Ramen and other various types of Japanese dishes. Our stay is always a memorable one. I highly recommend K Tower! read more

JUST CAME BACK--From this beautiful full service Hotel and I had the most amazing time from the front door with all the wonderful security guards to the front desk it was so warm and so easy to get the perfect room--My room in the K Tower was beautifully appointed with warm beigh colors and the sliding door in my room overlooked the pool area too--The bed was so clean and comfy too and the pillows so fluffy for my nights sleep--The restaurant on the roof was so good and my special margarita was really delicious--The manager on staff Jose made our stay extra special--My son has been a guest at the Hotel for over 5 years for business so we were treated extra special, If you are in this area for a stay for a few days or more this is the place to be--The Breakfast in the Lobby was extra Special too--Liz Aharoni-- read more

I was very impressed with the staff at this hotel and the overall elegant feel. From the moment you walk in. I can't believe I did not know about this place before Upstairs K tower pool is very beautiful with color changing lights and the service is top of the line. read more

stayed here on a Sunday (07/04/2021). excellent hotel staff as usual. a few issues: -waiters on the roof top are not that tentative for customers at the jacuzzi area, takes awhile to get their attention for service. expect patience. -jacuzzi is never hot. warm to luke warm the last few times i have stayed. overall, i like the style and cleanliness of the hotel. i also like the no kids policy and a fair price for what you get at the hotel. fix the issues and it would be 5 stars all day. read more

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We enjoyed our stay at this place back in October 1017. The decor is beautiful, the bed is comfortable and the service was pretty good! Jaime the concierge was warm, welcoming and helpful! My only suggestion is that it would be great to see a vegan friendly option. Vegan sushi ain't hard- Avocado, tofu and a few other veggies & you are good to go! Unfortunately my husband and I couldn't eat at the restaurant, we went to Inspiracion 9 which is around 10 min driving distance. Something for management to think about, specially if you are hosting an international community from different cultural / religious backgrounds that don't necessarily eat animal products. read more

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This Hotel is beautiful, what a gem in the heart of TJ, just come prepared to have have a mini photo shoot in your room, it's classic elegance and the Staff has been great Marcos is awesome, front desk is attentive, hotel is 5 starts hands, we stayed in the Marilyn Monroe Suite read more

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Third and final time I will stay here. The rooms are really nice. However, If you have a problem the concierge, Diane, will not do much to help you. An hour after check in, we got locked out of our room due to a "dead battery". We were sent back to the room with an updated key card three times before a staff member named Juan actually tried to "help" us. We were asked to go wait in the bar. We waited for over an hour before we left and went to another hotel. To add insult to injury, K Tower staff instructed Expedia not to refund our $220, despite not using the room. Disappointing. read more

This hotel is awesome!!!! We came down the Friday after July 4th and were very impressed. The rooftop pool, bar and sushi restaurant are awesome!!!! Oh and guess what?!?! 21 and up no children, adults only. It is amazing. The rooms are awesome. The staff is awesome. Free, huge breakfast. Rooms, food, drink, etc by American $$ standard are very reasonable. I'm not sure there's a nicer hotel in Tijuana than this one. We absolutely loved it and will be back. read more

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A friend of mine and I stayed at the K Tower in March as we had an appointment in Tijuana. What a fantastic Gem! The hotel is beautiful and the staff is AMAZING! We had dinner at the rooftop sushi bar which was fantastic and a quick lunch at the main restaurant downstairs which was also very good. Special shout out to Christian our Butler/ Personal Concierge who took care of every one of our requests both big and small! We will be returning every 3 months or so (Booked a night next week) and can't wait for our stay. I am a Travel Agent and will be recommending the K Hotel for any clients who want a luxury stay in Tijuana! read more

Cold jacuzzi surrounded by people eating and drinking in a lounge. Awkward the rooms was nice.

I spent the weekend here with friends and the staff here made it a great experience everyone here is very friendly and take good care of you. There's a gentleman named Juan that works there great service and great attitude. Highly recommend this hotel read more

This is our home away from home every time we visit Tijuana! This time, in March, for a much-needed quick vacation! Not only is the hotel impeccably designed and incredibly clean, the service is exceptional! We had the good fortune to stay both in one of their Premium King Size rooms and in their Sophia Loren Loft -- one word -- STUNNING! Staying here is just like being in an all-inclusive resort with delicious restaurants to choose from (eg. Sushi, Italian and Traditional Mexican -- we ate at all three), a choice of two swimming pools; one of which is located on their roof top and is GORGEOUS -- Oh! And, that's where the sushi is! They even have a new, VERY hip bar, El Tinaco, where their gym used to be. The gym is now located downstairs in another part of the property and their equipment is just enough to make you feel better about having another handmade tortilla during breakfast or cocktails at El Tinaco! :D The location is very convenient -- close to the culinary district (yes, culinary district!) -- this is not your parents' Tijuana! What are you waiting for?! BOOK NOW! read more

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This place is amazing ! Roxanna the front desk manager is very friendly & helpful. The entire staff is beyond helpful!!! Will definitely stay here again. The rooftop pool is very nice. read more

K Tower Hotel - Hotels Near Me - Tijuana, BCN

This place is a very classy establishment. The service is fantastic! The employees here are super nice friendly and helpful. From the moment we walked in they greeted us opened the doors and showed us where to check in. The area is perfect next to a lot of cool places to eat. The hotel smells so nice. The cleanliness is immaculate. They provide you with free water bottles upon check in and free brownie. The view we had in room 6105 was beautiful. We felt like we were in vacation while here. They also have free pool table. The roof top bar and pool was amazing the drinks are really good. The guy also prepared "aceitubas preparados" and wow!! I loved it and he gave me the recipe. Our room was so perfect and so clean! Very luxurious. Also inside the fridge is free drinks! Not just water but they have mineral water; Diet Coke, coke, grapefruit soda and they had this soy mango juice that was so tasty and now I wanna buy some to take home. A total of 6 drinks complimentary. Oh and they also had 2 pieces of chocolate. I feel very comfortable and safe here. They also have a convenience store downstairs by the pool area and lots of bars and restaurants here. read more

Unfortunately not a hotel I would recommend. Shower head was clogged and not repaired when asked. Shower leaked onto restroom floor. Towels provided were worn and torn. Room phone did not work, had to use our cell phone to call for room service. Good points, close to everything in TJ. Safe and clean. Onsite parking was free and guarded. Room service breakfast was very good. read more

Awesome hotel and hidden gem in TJ. Really amazing roof deck with stunning views of Tj. Great service and right actually the street from one of the best restaurants in the world, mission 19. Would go again in a minute read more

K Tower Hotel - Hotels Near Me - Tijuana, BCN

Unbelievable experience my wife and I visited this pristine location and were wowed by the service. Definitely would recommend staying here. Thank you to all the staff. Especially Ruby at the concierge for taking us out. read more

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PHOTO TRIGGER WARNING: I've been here 6 weeks which is long enough to see all the prob9 times out of ten room service orders are either wrong or the food is cold. Someone had a big party and on that day none of the hotel guests could order food from any of the 3 restaurants. The food staff demands/begs for tips. Two nights ago a man was beating a woman to death in one of the rooms. I demand the hotel call the police but they said security was handling it (station across the street). 30 minutes later he committed suicide jumped from the 4th floor. THEN they called the police after his brains splattered all over the patio for all to see. The woman lived but horribly disfigured. They charged my card $1000 without my signature. It's pretty and modern but the service is really bad and the food is nasty. It's understaffed and management is clueless. Do not stay here. read more

K Tower Hotel - Hotels Near Me - Tijuana, BCN

Truly one of the very best places in Tijuana!! Simply put!! Marcos is the best!! Always a pleasant experience and always treated like royalty! Definitely recommend...and please...ask for Marcos!! read more

Where do we start. The property was a true gem as well as the staff. Special thank you to Manny, Juan and th ladies at the front desk. The hotel service across the board was above 5 stars and we were very pleased. It was my first time to TJ and K Tower made it one to remember. The hotel rooftop lounge and restaurant was also a very pleasant experience. We felt safe, welcomed and appreciated as guest. They really rolled out the red carpet for us!! Thank you we will return. Our room and the views were amazing. read more

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I read the reviews and checked the rooms way ahead of time before my vacation and decided to give them a chance in light of the inconsistent trip advisor reviews. The room is definitely beautiful and Jaime is an excellent concierge. He was so helpful and friendly but I have three complaints. The first two complaints remain consistent with the previous poor reviews:1) awful breakfast2) long checkout and inaccurate billing( the actually sent me an apology via email about system problems affecting their billing 3) some items missing the room. Needed to call for extra bathrobes and slippers. Even if Jaime is a stellar employee, he can't do everything himself. I congratulate him in his professionalism and passion. K tower needs another chef. The breakfast was 2 star. Their checkout process needs to be more streamline. I loved the room. It was the most beautiful hotel room I have ever stayed in and would still like to come back. read more

I visit Tijuana almost every weekend from San Diego. The food and wine culture might have well come from another planetary body because it's is above what any connoisseur would be accustomed to experiencing, and the service? To say that it is beyond expectations and exceptional would be a gross disservice to the attention that is paid to your experience. The K tower is my GO-TO hotel. It's modern, clean, and elegant. More so than the property is the staff. You will barely need to touch a door let alone your bag. Service is a key function at this property and it is demonstrated by a degree of extreme courtesy, respect, and appreciation that only comes from the swankiest resorts in the US. The benefit here is that this token of esteem comes without the latent content of condescending attitude and high-brow unpleasantries. The people here truly want you to experience the best service possible and it shows in the energy and care of the establishment. Be it the complimentary champagne at check-in or the manner in which they facilitate conflict resolution, this place provides what any travel experience should offer....respite. read more

Terrible terrible terrible terrible experience. I booked a reservation through the hotel, received 2 confirmations, the first shortly after I booked and the second the day prior to my arrival. Both confirmations stated Ktower hotel stay. When I checked in, the kid at the front desk said I was booked at their sister property right next door at Lucerna. I asked to speak to the MGR, which of course it's Mexico and they're not working that day miraculously. I walked to Lucerna and spoke to the MGR, there Veronica which was completely worthless! She said because I was given a very low price on my reservation, I would have to stay at Lucerna because the price I was given was a Lucerna price. After bickering with her and her other incompetent sidekick Erick, I finally was able to get what I paid for. Veronica should "NEVER EVER" be in mgmt. Shes incompetent and lies as well as Erick. Unfortunately, this is very common in MX. read more

My favorite hotel on the west coast. Excellent service, swanky rooms, nice drinks, excellent rooftop pool and lounge. They treat you like family. Tj has so many hidden gems, I always look forward to coming here anytime I can ! read more

Me and my girlfriend stayed her for a night. Very up to date and clean. Friendly staff and the rooms were fairly big. I would come here again if we need a place to crash in Tj. Highly recommend. read more

This place is Amazing, buffet Breakfast made to order omelets, rooftop pool, jacuzzi and sushi restaurant lounge, decor all over the hotel is impeccable, the service is amazing! Every person in this hotel makes you feel spoiledfor sure I will be back, Oh and upon registration you are greeted with ChampersLove this Adults Only Hotel. read more

K Tower Hotel - Hotels Near Me - Tijuana, BCN

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I visit this past summer, customer service sucks it seems as if the ladies don't know what they are doing especially this lady named Roxana which she gave my party and myself a hard time checking in and checking out she had a very bad attitude that even that manager noticed how upset I was that he stepped in to help. Regardless of the situation the rooms are amazing best hotel in Tijuana. Not to mention their roof top pool and bar with an amazing view. I will definitely visit soon. read more

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