Hello all. Today I made a quick run to Tijuana Flats for dinner. I ordered a bowl with shredded chicken, steak, lettuce, tomato, black beans, Mexican rice, cheese and sour cream. Everything was seasoned and cooked well. I also tried a few of the sauces to go on it. I settled for the Smack Uour Momma Sweet and I'm glad I did because I taste the hot one and it still got my mouth on fire. Chicken wasn't shredded to small and the steak was juicy. All the veggies were fresh like they had just cut them. I wanted a large lemona but they only make them in a small cup (very disappointed). I was looking forward to ut I was very pleased with my meal.and I will definitely be going back again soon to try something else. read more

Very disappointed in my experience tonight. I ordered a chicken burrito, and it took an hour! The location was not busy enough to justify the wait, and on top of this I asked for my food to go and it came out on a tray. I have been coming to this location for many years and have never an experience like this. Food was alright though. read more

This location is tucked away by Starbucks. It was a nice place and the cashier was very sweet. The food was good like always no complaints here. Tijuana was definitely in the spirt of Christmas spirt with a cute tree in the front. read more

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Great service and the food was super. The service was great we walked in and they were really inviting. The food got to us in 10 minutes and tasted wonderful. read more

Fast food vibe with clean indoor and outdoor seating. They have a handful of house made hot sauces, ranging on different levels of heat. Service was friendly and polite. read more

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Cleanliness is subpar, the hot sauce bar is thick with grime. It is obvious it is not cleaned daily or even weekly. There are black chunks surrounding the pump dispenser where the sauce comes out on every pump. Service was great, friendly staff. I love the location, just turned off by the nasty hot sauce station. read more

Tijuana Flats - Hot sauce bar pump. - Mexican Near Me - Jacksonville, Florida

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Amazing! best day to go is on Tuesday The food was good in the vibes was good. I decided to come on Cinco de Mayo. Greek community service.

For a chain restaurant that is more fast-food than authentic Mexican food, Tijuana Flats is still a pretty solid choice for lunch or dinner. This particular location is just outside of Memorial Park, so I got my food to go and enjoyed it in the park. Tijuana Flats is a Florida born company, it started in the Orlando area and has grown by leaps and bounds. Again, while they do not have anything close to authentic Mexican, it is still a tasty and somewhat healthy option of fast-food (especially when compared to those huge burger chains). The service here was friendly enough and the ambiance is what you would expect from a Tijuana Flats. They also have tables outside if you want to enjoy a pleasant day (or do what I did and have lunch in Memorial Park). I would definitely recommend this particular location of Tijuana Flats. read more

Tijuana Flats - Mexican Near Me - Jacksonville, Florida

This casual Tex-Mex style restaurant is a step above Taco Bell, but a step below your average sit down restaurant. They have super affordable options and you don't have to get super fancy to grab a bite to eat! Your price for a meal can range from $10 - $20 depending on what you get! They have a walk up and order style counter in the service is usually hit or miss depending on the day! I ordered the nachos when I went and they were not as good as I remember, but they were still decent for $10! They also have a small selection of bottled or canned beer if you're into drinking. read more

From the moment ordering my food, I knew that Sally had amazing customer service! She was helpful with my order. She truly went above and beyond. Kindly letting us know sorry for any delays in timing as many called out. You would've never guessed she was running the front by herself. She was so happy and didn't act overwhelmed. I appreciate all her help she had for our big table!!! Thank you sally!! read more

I never eat here but tonight I decided to go out to support Riverside High. The staff was friendly and welcoming. The restaurant was empty when I arrived but others started coming in shortly after. I placed my order to go and waited. It didn't take too long I came home, gave my kids their food and started to eat mine. only to bite into one of my steak flautas (they actually tasted pretty good) after already eating one and see hair when I pulled it from my mouth. I was immediately grossed out and lost my appetite. I called the store and the manager offered a refund. I appreciate that. even if he had offered to replace my food, I would've have accepted because of the hair. Definitely won't return. read more

One of the best taco restaurants in the area , great view & everything is really good especially the churro friesss !! Can't get enough of them lol read more

Worst website to order from for a group. Frustrating! Can't talk with them by phone, left two messages asking to be contacted, haven't heard a word. read more

Great service by Holland! Very personable with pleasant personality. Parents shared a plate of nachos and I had a fantastic chimichanga.

I was totally disappointed. The wait time was so long after placing our order. They brought my friend order and I forgot mine. They didn't get my order right. I ordered 2 steak on soft shell with lettuce tomato and cheese. They gave me 2 hard shells and had to take them back then they brought me soft with just lettuce. They brought me my other topping separate. It was a bad experience. I'm going to take a break from eating here. read more

Tijuana Flats - 2 steak soft shell with lettuce and chips - Mexican Near Me - Jacksonville, Florida

They take forever, one of the ladies working made herself food before we were working and went on break.

Good location right in the heart of Riverside. It's also right next to a Starbucks and across the street from Memorial Park. It's good to eat inside and outside here. The food is really good too. I love the quesadillas, tacos, and burritos. They used to have regular sized Churros but they're now bite sized. The cookie dough flautas were also delicious. The strawberry lemonade is also my favorite to drink. I go here every few months or so. Staff is also very friendly when we go too. We participated in the Yelp Elite Event for the Street Corn Tacos and enjoyed ourselves. I highly recommend this place to eat at anytime. Not to mention taco Tuesdays. The photos of the celebrities. And the hot sauce bar. Lots of good choices all around. read more

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Fast food, great service and dog friendly! I love walking my pup around memorial park and stopping in to have a snack and a beer. Sally (I think is her name), has been behind the counter the last few times we've come in and she is always super friendly to me and Stevie :) read more

Tijuana Flats - Also, great outdoor seating! - Mexican Near Me - Jacksonville, Florida

ABSOLUTELY AWFUL. My chicken quesadilla was cold and my cheese wasn't even melted all the way and the queso was so chunky. Not a restaurant vibe at all and definitely do not recommend. The service didn't exist, literally no waiters or anything horrible "restaurant" read more

My friends and I were hungry so we ended up here and arrived an hour before close. They were awesome to accommodate us in such a late night as we know they were prepping to close. A few more customers came after us, so it looks like we were lucky. In a way, it was good business for them so hopefully they made their daily or weekly profit goal. I ordered the Steak Flautas and as always, they were really good. Presentation and flavor was good. I ate it with the lettuce, tomatoes, onions, jalapeños, sour cream and a little bit of cheese. Not a big fan of melted liquid cheese so I gave that to my friend so she could dip her chips. I also grabbed some spicy sauce called the "Slap my Sally something". Because it was late, I didn't want to get the spiciest sauce as i didn't want to upset my stomach so I choose something mild instead. Overall, the associates were very nice, friendly and accommodating. read more

Tijuana Flats - Steak Flautas - Mexican Near Me - Jacksonville, Florida

I joined my husband as he redeemed his Nurses Week promotion. The cashier was super helpful and confirmed our order when it was clear she forgot or was unsure, which we appreciated. The Nurses Week promotion was 2 tacos, chips, salsa, and a drink. What a great deal! Although the front experience was great, the food took some time to come out. We were taking the food to go, which we requested but saw some individuals getting their food that ordered after us. My husband had to go in and ask for the status of our order. Apparently, the food was ready it was just sitting on the counter, ready to be bagged. We are unsure how long it was sitting there, but that is okay; we were not in a rush. Overall, the experience was good, and the food was presented very nicely and was delish. I would probably recommend giving ample time if going to this location in case they are busy, as food can time some time to come out. read more

Portions are so small and meat was dried up. I ordered the steak flautas. Black beans were watery hardly any beans and tasted bland. It was a to go order so I didn't see it until we got home. Will not visit again! $18 wasted read more

service was fiya street tacos was absolute gas comin here again definitely can't say to much about the sauces cuz I ain't really try em food came out fast tho read more

You thought I would review the Tacos right! :) but here I do enchiladas with green sauce.. ohhh so good. They will serve you chips with no salt also if you order them as I do, and we all love them sauces..mmmmmm This chain does a lot of various things beside Tijuana Tuesdaze and Throwback Thurdaze. I applaud their Pink Tacos for Breast Cancer awareness and their "Just in Queso" foundation. Its always a good thing when you give back to the communities you are in. I have never had any issues with TF except great food and fun times and now I think I'll get some lunch delivered from them today.! read more

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Bruce is a GEM and an employee who truly understands how to be the best he can possibly be. No one goes to a Tijuana Flats expecting 5 star service - it's a counter service/quick service restaurant after all. However, in your few interactions with him he makes you feel like you're at a MICHELIN rated restaurant. He makes an effort to get to know at the counter, even when he's the only one working. He is also the person to make sure your order is right every time. Of course, the food and the multitudinous deals (get the app, seriously) are amazing and why we come, but Bruce's amazing customer service is why we always come back! read more

Very sad this is what we got. Three of us at work ordered lunch and spent $41.26. Our bowls look Like they've already been half eaten. We could literally count the pieces of chicken in our bowl. Very very disappointed because this is our only food until we get off at 7pm because the hospital cafeteria is closed. Wont order again. read more

Tijuana Flats - Mexican Near Me - Jacksonville, Florida

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I got a steak chimichanga. I made it big and wet with Queso. Why does that sound so dirty? Haha. The place inside is really cute. Lots of tables to sit at, and you get the option of getting items to go as well, which is what I did since I live right down the street. They have a whole table of different hot sauces. Which is a dream come true since I love trying new things...and I equally love hot sauces. Haha. Very busy during lunch time with a lot of people coming in from their lunch break. But what's cool is they call your name when your order is ready AND bring it to you. So that's helpful! So you can grab a nice seat outside and they will bring it out to you and your party. This is definitely a step up, or seven, from Taco Bell. Ha. Really wish I had taken a picture of my food before I devoured it. It was very good though! Maybe next time. read more

It's consistent good-eats in a convenient location in a local neighborhood with quality staff. I pop in after grocery shopping at the Riverside Publix or stop by after a manicure or even sometimes partake in Taco Tuesday deals. Everyone hates the parking lot because they share it with Publix and lots of other stores and restaurants but I usually get a good space pretty quickly. I like the convenience of going in and ordering a Mexican pizza, which is delicious, or a few hard, beef tacos with all the fix-ins. Sauce options are plentiful, the place is clean with inside and outside seating options. Plus, you can always get your meal to-go and take it home or walk across the street to Memorial park and eat it picnic style. read more

Tijuana Flats - Mexican Near Me - Jacksonville, Florida

The quality of the food in this Riverside location has seriously declined over the last several years. Today, I stopped in for an order to go. First of all, the menu is quite limited and somewhat weird when it comes to writing a good, overall menu with a variety of choices. Doesn't happen here and I guess that is more of a reflection on their corporate office. I ordered a taco, burrito, and a large iced tea. I waited for a very long time and I read my email while I waited. Must have been really long because I ran out of emails to read! The order eventually came out and when I got back to my office, a cold, lone burrito was in one styrofoam container while a single, cold taco was buried under tortilla chips in another styrofoam container. There was also a large bag of tortilla chips. These folks are definitely not concerned about environmental packaging. The food was grandly mediocre (and cold) but what really inspired this review was a large cup of iced tea with no ice. It was the only thing served with speed, so I imagine the ice melted while I waited in the restaurant. To sum it up: Poor selection, long wait, cold food (if it's to go), mediocre taste, and at this location during lunch hours, the parking is next to impossible. One other odd thing: the management decided to display (to the public's viewing pleasure) their daily gross sales and projected percentages. They showed a previous day's gross sales at over $4,500 which I find impressive for a lackluster business. Save your time, money, patience, and taste buds for Taco Bell. Yes, I would even choose that over this place. Definitely NOT returning! read more

I could not wait to get to my car to write this review. THIS COMPANY is the PERFECT EXAMPLE of how to handle being short staffed & still provide amazing customer service. I have not even tried my food yet but regardless if this is the nastiest salad I've ever had I will STILL bring my business back to this company. EVERY single person in there was doing their part. They are over worked under paid & short staff but I saw nothing but team work and great customer service. You can't put a price on the customer service I received and I'm so THANKFUL! Thank you for all you guys do. The job itself is hard enough, but you guys do it with a smile on your face and kindness in your heart. Thank you for this experience. read more

Tijuana Flats - PACKED but still great job! - Mexican Near Me - Jacksonville, Florida

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service was amazing thanknyou daja and bill!!!! they were so kind and saved some good hot sauces for us!!!!!

The service from the girl at the counter was excellent. But my shredden chicken burrito was very bad. Barely any filling and mostly just tortilla shell. I've had better from taco bell. Literally felt like I wasted my money. read more

My go to place! Very convenient and all the employees here are so friendly and welcoming! That's why we kept coming back and it's just a walking distance to our house. I usually order the steak quesadillas and it is really good, steak was a little rough but not too rough. Then they have the burger quesadillas and that was my ULTIMATE favorite!!!!! But they stopped serving them as well as their fries?!? I do not know why they are not selling them anymore but when I found out I was literally disappointed. But then again I found my new favorite, the blackened chicken nachos!!!! Ahhhh it is sooo good! The chicken is cooked just perfect served with chips, guacamole, sour cream, cheese and I think the salsa was on the side and the serving was huge! I just hope they will bring back my fries and the burger quesadillas and the world will be better again! read more

Tijuana Flats - Mexican Near Me - Jacksonville, Florida

Wow, top tier service! Huge shoutout and a thank you to Ilana! I called to place a pickup order and she took excellent care of me. She really knew how to sell every item that I inquired about. She made great recommendations and knew everything on the menu in exact detail. She even held the door open for me as I left! If that's not amazing customer service, I don't know what is!! Ilana deserves a raise for sure, she is a great asset to the company. read more

Great food I will be letting friends and family know about this place the customer service was excellent

I came in with friends on Monday night when it was raining. The staff was very helpful and polite. In between customers, they were cleaning the restaurant in preparation to close for the night. And the food was great! I love the salsa bar at Tijuana Flats. read more

I went here the other week and it was a lot better this time. The food was actually hot this time, service was better and I was able to get onions instead of having to get pico. I'll still recommend because this used to be a spot I would come to often. However I do think they have consistency problems at times. A few times I've noticed their portions aren't always consistent either, ide recommend eating in to getting takeout because a few times me and a friend of mine have gotten barely any meat in our tacos. The food is great when it's made correctly! Maybe it just depends on who's working I'm not sure. read more

My husband and I had dinner here last night on the recommendation of a 15 yo son of friends of ours who said it was his new fave place ever. LOL I'll listen to his recommendations more often, because this place is great. We weren't sure what to expect, but this place is similar in set-up to other fast food places like Whataburger and Pollo Tropical - you order and customize your food at the counter, then pay and sit. The workers then bring your food out when ready and there is a bar of hot sauce condiments where you can customize it even further. We started off with the Tijuana Trio, like the previous reviewer had. The young lady behind the counter said for us not to worry if we run out, we can get refills. The guacamole had large chunks of avocado, the queso was cheddar based but good, and the salsa tasted very fresh. My husband had the Megajuana carnita Chimichanga and loved it. It was the biggest they offer and it was stuffed full of tasty meat and other things. The jalapenos were a hit, since they were very fresh. I had the chicken Flautas and the serving was quite large. The chicken inside is all white meat and generous in portion. The beer selection was bigger than I thought it would be, so my husband was able to have his favorite, Negra Modelo. Soda refills are free. The place was busy for a Sunday night, with groups of customer coming in waves. The young ladies working there were very perky and appeared to really enjoy their job. They kept the tables bussed and cleaned and went around offering to bag up leftovers or get refills for those still eating. Everything is made to order, there are options for eating healthy and semi-vegetarian (beans instead of meat), and they have no freezers, having everything made fresh daily. read more

Tijuana Flats - Chicken Flautas with all toppings except jalapenos. - Mexican Near Me - Jacksonville, Florida

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This is a great location in Riverside to get your Tex-Mex fix. I've come here several times now and another time for a Yelp Event which was amazing. More recently, we came here on a Saturday night and our host /server was fabulous. She gave us excellent service and she was so friendly and very attentive. Definitely order the Tijuana trio appetizer for $4.99. It's a great value. It is bottomless all-you-can-eat chips, salsa, queso and guacamole which is unheard of at most restaurants. Yes, bring on the unlimited guacamole and hot, melty cheese for me. Overall, the burritos and steak quesadillas are generous and delicious. I opted to snack on the AYCE trio and stole some bites from my sister's and boy's meals. We used gift cards and reward dollars which ended up being like $2 for our entire meals including beer. Sweet! FYI, the outside seating area is smoker-friendly with heaters to keep you warm if you happen to go on a chillier evening like we did. Definitely recommend Tijuana Flats @ Riverside. read more

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staff was okay. Not the greates but not the worst. The company is going to trash. I paid $15.00 for Dos Tacos. when my food came out, I asked why I didn't have salsa for the chips and i was told it's sold separately !?!? so then I made it a point to tell me the endless chips and salsa wasn't offered anymore either. Is $0.10 worth of salsa is that much of a drain on the Company ? read more