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    1 year ago

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    Avis Car Rental - the inside and outside of the rental car i  was given. completely disgusting.

    Avis Car Rental

    (31 reviews)

    I've rented from this location (or dropped off a rental I picked up from LAX) several times over…read morethe last few years. The staff here is unfailingly helpful and pleasant to interact with. I've found this to be true whether they are backed up with customers at the end of the week, or the lot is full of cars on a Monday or Tuesday. I greatly appreciate their service.

    I rented a car online and somehow got a "discount" for Friday through Monday…read more Upon picking it up the lady at the desk didn't know who I was and the car I had hoped for wasn't what I was supposed to get. We drive up the coast and as the sun hits the window it's so dirty that I could write on the inside of the windshield- We had to get off the freeway and clean the windows, first day- 5 hours after leaving. Then in San Jose on the freeway we get a flat tire and NO SPARE! FML I called my AAA and Avis (who wanted to charge me an arm and leg for help) After several phone calls in an hour later We were told to go to the Avis by the airport The tow truck driver couldn't get his truck that had a flat flatbed to the Return center, and the people at the counter made him take it to another location We're now sitting stranded in the lobby We lost $40 on a lunch reservation And I'm worried that we're not gonna make it to the show I would never rent from Avis again The lady at the counter was nice enough but I am still super frustrated. Wonder when I will get another car right now to finish our little journey to SF.

    DeAnza Car Rental

    DeAnza Car Rental

    (28 reviews)

    I thought these guys were great! Very nice people and easy peezy to rent a car…read more The only reason these guys aren't getting a 5 star rating is because yesterday was the 10th business day where I was supposed to get MY 400 dollar deposit back and I still haven't received it! I even had to call in, and request it. This is part of my rent money I relied on and now it looks like I am going to be late. We will see, but I even visited my bank today and they show no pending refund deposit. What a bummer because I definitely would have given a 5star. All in all, get your finance department in order when people actually give you a cash deposit. When you say you will RECEIVE within 7-10 business days, you need to refund by or before then and not the day of the 10th day. BE PROACTIVE: Now i am worried I will have to pay a late fee for rent, and I probably will because I still don't see any activity and my grace period ends today.

    Please do not rent from this company. YOU ARE RISKING YOUR LIFE IF YOU DO! The car I rented had…read morebald tires and the windshield wipers did not work. It happened to storm that weekend and we were slipping and sliding around the highway. It was so scary. I asked to speak with a supervisor for 3 days and nobody would return my call call. When I spoke with "manager" Crystal, she told me that I was just trying to get a discount. She was rude, unapologetic, and uncaring for the life of her customers. I am appalled of her treatment and that this company is still in business. It's also been almost 2 months and my deposit has still not been returned. That's pretty bad...

    Tigerstripe Motors - usedcardealers - Updated October 2026

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