Yesterday I arrived 5 minutes before closing and needed something postmarked yesterday. There was…read morea long line so I asked an employee if I dropped them in the slot would they be postmarked that day. This employee was Reeve and he helped me ensure I got what I needed. Above and beyond for this stressed out customer. Thank you!

Huge PO , but parking lot is not large. During busy times, there are no parking spots. So if…read moreyou need to go inside. (Likely) might be a struggle. Line is always long, busy area. But typically moves quickly Never had an issue. Though I try to avoid going inside for the parking issue.

back again! Saturday morning, there were no people no line. It was just amazing. Customer service…read morewas fabulous. I had to ship out some thing and it was done so quick and very affordable.! I will definitely be back

I love this neighborhood Post Office. They closed the original one down the street by the Van Nuys…read moreCourt House several years ago and landed here. The postal workers are always friendly and helpful. You can drop off your prepaid USPS packages inside in the carts and avoid the line. *Mailboxes are available for rent. *Open Monday through Friday 10am - 5pm Saturday 10am - 3pm *Meter parking *Located on the corner of Haynes & Van Nuys Blvd

I needed to get my passport application processed. I came to this location via their walk-in hours…read moreon a Saturday. Let me tell you, plan for the day it is a long wait. In total I waited 4 almost 5 hours outside. Once your inside, it goes by quickly. They have seats inside. The people inside are friendly and very helpful. The young man that helped me when it was my turn, was very friendly and helped explain everything!

I was told to go to this office for passport services. I called and their phone lines are a mess…read more You press one for passport service and there is a constant beep, beep. Then you call back and the woman says stay on line and like the passport service, it's a loud constant beep, beep. Maybe they should get some more attendants for their phone service. Now I have to drive 32 Miles RT to even speak with someone and this is Monday and maybe they are close. Not surprising with how the PO is always asking for more $$$ for services. What a joke.

Stopped by bc I needed to drop off my package that I didn't want sitting outside in the 100s degree…read moreweather until the mailman could pick it up. This post office is on my way to my morning drive and I got lucky to get a spot right in front. There is allot of traffic and people weaving in and out to park there. It was only 0830 am and when I entered I was shocked to see how many people were inside in line! Completely packed and it's a small office inside! Thankfully my package was letter sized so I dropped it into the outbound mail slot knowing it was safe from the outside heat and then went on my merry way. The outbound mail slot is a good size to fit something a little bigger too. I would stop by here again for a quick drop off but for something more than that be prepared to wait in a line.

I have been to post office location couple of times. Sometimes there is a long line, but it moves…read morefast. In the mornings, line is usually not long. For customer service, I would say Rachel is the best. Both times I have been to this location. Rachel helped me and she is such a sweetheart, she is nice, friendly and patient. She takes her time and explain the process and how long it will take for items to be delivered. For parking, I would say it's easy to find a parking spot in the front.

This Post Office is always reliable when it comes to dropping off prepaid packages. They are always…read moredelivered in a reasonable time. Postal workers are very helpful. Full service post office. Plenty of parking in the lot. Lobby is open 24/7 - stamp machine, mail boxes and mail slot available. Located on the corner of Magnolia Avenue & Kester ~ and that's all I have to say about that...

Really bad service at this post office. Everything was extremely slow, and the staff had a nasty…read moreattitude. The customer service was very disappointing and honestly needs serious improvement. They definitely need better supervision and a manager who actually pays attention to what's going on up front. No wonder they have such a low 2.1 rating on Yelp. Very bad experience -- I would not recommend this post office.

Help I received from the young lady at first was wonderful and told me my package was no problem to…read moreEngland, as dried dates. When I came back with the corrections, she had told me to make, the man at the counter tried to refuse to send the package. It's very clear that there is no problem with dried fruit. Dates are not a perishable item. He finally sent it, leaving me to believe it wasn't going to go anywhere!!

Beware, this post office is FULL OF THEIVES!!! An employee…read moreor employees intercepted my new Money Network card, activated it, then went on a shopping spree!! They also stole a new credit card, and other mail. I am on my way to the police station right now to file a complaint though I doubt it will do any good! I'm also going to lodge a complaint with the Post Master General and the local news stations. Beware!!!

5/5 Stars - Quick, Stress-Free, and Convenient! I stopped by…read morethis USPS location on a Thursday morning and was so pleasantly surprised! There was zero line when I walked in, and plenty of parking available right outside--a absolute luxury in the San Fernando Valley. Even with only two employees working the front, I was not greeted as I walked in but I was helped pretty quickly. I was mailing out two packages, and the process was seamless. If you need a label printed, they can easily scan your QR codes at the counter. On top of shipping, they have a great setup with an inside ATM, post office boxes, birthday cards, mailing boxes, and pretty much every shipping supply you could need in one spot. The lady who helped me was incredibly sweet, but had a very thick accent so I had a hard time understanding her. Overall, it was a smooth, easy, and delightful visit. Compared to the crowded Sherman Way location, this post office is night and day--so much quieter and faster. If you're in the Valley and want to skip the usual hassle, I highly recommend coming here instead! I'll definitely be back~~~

This visit was quite an amazing experience. It's wasn't too crazy busy which is always a plus at…read moreany post office. Encino location has a small parking lot but it's equivalent to the size of the store. They have lock boxes which is always plus. Well, when we arrived we had some things that needed help with. Debbie who was available when it was our turn was absolutely AMAZING. She literally took care of us and then some. For someone who's in a business that has to deal with people one on one constantly regardless the mood of the customers. She was top notch. We had some question regarding mail which she totally answered and she even suggested some things to do instead. Plus I had a package that needed to be mail to the uk. Wasn't sure if I was going to but wanted to see what the price for international shipping would be. She took amazing care of us and explained everything nicely and professionally. Employees like her should receive a raise big time. Her energy shine with that amazing smile and professionalism. There was no attitude or self entitlement with her. She was there to do her job and help others. That's exactly what she did and then some. I did end up mailing the package which the price was steep but expected. Also the question we had was answered perfectly and professionally. Sometime the smaller stores tends to be the better option.

One of the better post office locations I've been to. Usually you hear post office and think long…read morelines, lost mail, and horrible stoner service. But I experienced none of that here. I have been here on 2 separate occasions and have found it to have great customer service. I don't think it is a full post office service location as this was the closest location to my house yet my package pick up location would be the post office on white oak. Most recently I came here to ship a package and I was in and out in less than 5 min, and that was with 3 people in front of me as soon I stepped in line. There were 3 cashiers working and they moved efficiently. I needed to send my package through media mail with a tracking number and it cost me a little over $5. I know other people would go to a 3rd party to avoid the post office, but I don't mind and would gladly come to this location again. The parking can be a bit difficult at time with dunkin donuts in the same lot, but I parking in a 15 min space and had no issues.

Service here is great and my local mail carrier does a great job…read more While the PEOPLE who work here are outstanding...5 stars the rating is 3 cuz The lack of Air conditioning makes the place pretty rough on a hot day waiting in line. Thankful the staff keep the line moving by their excellent work. They deserve A/C !!

This is a great option when you do not wish to go to long lines at the other Post Office branches…read more Employees do their best; clients have requests that take time. This option in North Hollywood, in back of what is today Burlington and Ross, is a great option. Thank you for keeping this open. Ray is a great employee and always helpful.

I would be weary of this post office. My mail has been stolen and I'm positive it is someone…read moreworking at this office. I have received all mail except important documents. I ordered a new drivers license, and got confirmation through Informed Delivery that the item was scanned in the system, yet it never showed up. I have also not gotten a new debit card and new social security card. Yet all other mail comes through fine. Someone at the office is obviously taking my important documents and selling them. Currently working with the USPS Inspection Service to hopefully get this crook caught.

Honestly This is a very Good place I like that they're fast and have good customer service.read more

My package has been stalled at the Santa Clarita center for 6 days and was supposed to be delivered…read moreon Sept 3. I am unable to file a lost mail request online because they claim my package is ineligible for a missing mail claim due to the tracking number saying my mail is delayed but still on the way. How the heck do I get help for this? I want someone to look into why the package is delayed!!