We have a home in Tilghman and have used Palmer's Plumbing a few times - always more than happy…read morewith the service. Most recently, we had an issue with our well and the water supply. Making the appointment was a breeze and the woman I spoke with was professional and polite. Dan came to our house to make the appropriate repairs. Dan was right on time and was professional, courteous and efficient. As always, the price was quite reasonable. We can't say enough good things regarding this company. Finding good service providers seems more and more difficult these days, so it is a blessing and relief to know that we can always count on Palmer's for all our plumbing needs.

Dan was right on time. Polite and professional, he quickly assessed and fixed our problem, going…read moreabove and beyond to deal with a separate issue, too. All at a fair price. Highly recommend.

5 stars is honestly not enough stars. Picture this: 4pm Christmas Eve. My parents come home to a…read morecollapsed ceiling in the bathroom, water everywhere. They panic. I start frantically calling 24 hour hour plumbers in the Easton/St Michaels area (spoiler alert: most of the top search results were not in fact 24 hour plumbers and told us they couldn't help until 2 days later). I get through to Irvin and he graciously agreed to send out a team to the house. ON CHRISTMAS EVE. The crew was so incredibly kind to my parents, not only did they address the plumbing issue but stayed behind to help with a substantial portion of clean up and damage control. I wholeheartedly recommend Irvin - thank you for being such a wonderful and caring business in the community!

I had an old gas-fired water heater start leaking on a weekend. Irwin was the first to return my…read morecall. He arrived on Sunday, assessed the problem and how to install the new unit. He offered a fixed price to remove and install the new unit. When delivered, the unit was damaged inside an undamaged shipping box. He promptly returned it and came back with another and installed it The quality of his work was superior to the one he was presented with. He completed the installation around 6 pm on a Sunday. And left the site as clean as it has been. He's a quality professional. I will use him again.

We had a drain that would not clear. I used a 25 foot powered snake and it did not clear. Larry…read morearrived on time and was great. He took a look at it and went to get his equipment. He was done within the hour. It only took that long cause he was making sure we would not have the same problem in the future. I would definitely recommend this company. Thanks Larry!

vonkoch…read more The company supplied the best available hot water heater on the market. The installation was quick, efficient, and very professionally conducted. The installer was friendly and very knowledgeable in his trade. The installation was a somewhat difficult one. Both the owner and installer came to the work site and immediately resolved all problems. The cost for the installation was quite reasonable, I intend to use this company in the future and would certainly recommend contacting them for any hot water heater installations

Mark came out same day when I called late afternoon, gave his thoughts on what the problem could be…read moreand came out within the next few days to get started. He was very thorough and called every step of the way to give updates. He even called the county for a lid to something plumbing related that had cracked, and got my mail while I was away. So very thoughtful and above and beyond! It was a pretty significant issue that required a lot of digging etc but his quotes were reasonable and the job was done without a hitch, everything is working as it should and I will definitely be using Quinlin for any future plumbing needs.

Our basement flooded because our sump pump failed. Called to get an estimate and Mark was able to…read morecome within a couple hours to check the problem. Our sump pump was old so it definitely needed to be replaced. He had all the equipment as well as a new sump pump so he was able to install it right then. He was very friendly, professional and knowledgeable. He did a great job with the install and took time to explain everything to us. We will definitely use him for any other plumbing issues that may come up.

They would have gotten a 5 star but they were a little late. Courteous, double checked all…read moreconnections and did a professional job. They did come out on a weekend with little notice which I desperately needed. Thank you Justin and Anthony.

Justin came to do an estimate we agreed on work I gave him my payment 2 weeks ago I have been…read moretrying to reach out about the work no response. very unprofessional and will be taking the legal route.

Steve, Tucker and the entire team at Shepherd Plumbing have been awesome. All of the projects they…read morehave done for me were completed thoroughly, professionally and to my full satisfaction. I recommend Shepherd Plumbing without reservation or hesitation. They are honest, upfront, and fair in pricing.

I stopped in and requested to have the new water tank plumbing lines to be connected on my boat…read more The 1st attempt leaked so I went back and asked if someone else could put their eyes on it for another try. I was told "no, he's all we have" by the customer service/office manager. I informed her it was nothing personal but that someone else might have a better solution. Her rude response was, "We don't even normally do this kind of work ". And, I replied, "Well you sure didn't have any problems charging me $325". I asked to please have Josh call me and left. I never heard from him so hired someone else and all is good now. Shepherd should reconsider who their 1st point of customer contact is!

I recently had an issue with a clogged toilet. They arrived within an hour, the plumber was…read moreprofessional, efficient, and got the job done quickly. Highly recommended!

We had an excellent experience with the the Water mitigation and Reconstruction dept. we had an…read moreemergency water problem causing us to have to vacate our home-which was overwhelming! Steve, Brian and the team was there for us every step along the way explaining what our next steps would be and comforted us during this unexpected event. the staff was friendly and always helpful. Reconstruction was handled and completed in timely manner and we can't say enough about how happy we were to have them handling this. HIGHLY RECOMMEND for water mitigation and reconstruction. all things we would have never expected and would use them again!!!! THANK YOU, ROTO ROOTER for the support you gave to our family during this terrible time in our life!!!

Completed the job on time at the agreed price. Josh took the time to review regular maintenance…read morechecks as well as provide regulatory changes that homeowners need to be aware of. Josh was neat and explained step by step what he was doing and why.

Josh was impressive with his work! Gasoline and stove installed before bad weather, also installed…read moretoilet i haas purchased. He got the job done.

Quick and explained the issues and charged decent amount…read more Would recommend and call again

I do not often write reviews, but George from Ahoy Plumbing deserves all the praise! From start to…read morefinish, my experience was fantastic. Professionalism and Communication: He was punctual, courteous, and clearly explained everything before starting the work. He answered all my questions patiently and kept me informed throughout the entire process. Fair Pricing and Quality Work: The price was very reasonable, especially considering the excellent quality of work. George clearly takes pride in his work and it shows. Above and Beyond: What impressed me most was that He took the time to walk me through everything he was doing and why. I learned so much! Highly Recommend: I will definitely be calling Ahoy Plumbing for any future plumbing needs and wouldn't hesitate to recommend him to anyone. Thank you for the amazing service!

Our Roto-Rooter plumber was the absolute best we've ever seen - knowledgable, thorough, and…read morecommunicative. He quickly isolated the drain problem and cleared it to the point that the sink drains better than it has in a decade. We'll definitely recommend to others.

my experience with RR- they came for the service same day. Good. Their pricing is very high. I said…read morefor 1 hour labor why do you charge so much, then he said parts are included. I agreed because I need it. then after opening the sewage, he said parts are not included. I said ok, I will pay for the parts based on the sale bill. He did the work in half hour, the labor was $942. He did not give the actual bill to pay for the part which costs $340, instead he gave me his own bill without warranty for $893. I rejected to pay for the part and said give me the bill. I went and bought the part at Lowes for $320 and gave it to him and paid for the 1/2 labor $942-75 senior's discount. In the 2nd part, my kitchen pipe orator was broke, the part is $2 but the labor is $450. I said why it is so expensive, he said you can do it by yourself. I bought the part and replaced it in under 2 minutes. Most of these plumbing jobs are very easy but their charges are extremely high even for normal plumbing jobs that require no knowledge of anything. They always ask you sign on a blank form and fill the numbers later, but do not do that, sign only after they put all the numbers. Once I refused to pay their own charge for the part which is 3 times higher, they asked me to buy the part and give to them that I did that. Hope this review will help both the provider as well as customer. RR may be good for a quick service but be careful what you sign on a blank paper without numbers.