Gas Furnace Install-Rude and unprofessional crew, including owner Brandon. They created a major oil spill under the house, said they'd clean it up but never did until months later after numerous requests threats of legal repercussions. Then there was complications with the furnace that was unsafe for use during winter weather. Months went by again with numerous requests to fix the problem with no return phone calls, until again threats of legal repercussions were made. Since then Brandon continues to make false promises of correcting his installation error, setting up appt dates, and then not appearing to complete the job. It's clear that he is waiting for his installation warranty to expire after getting your money! Unprofessional ass! Steer clear! Shoddy work, doesn't care about how he leaves your house a mess after install, doesn't take the time to answer service calls on HIS work, makes false promises on service appt dates, and lies/places blame on others for his mistakes. read more

After a searing weekend, the air conditioning companies were busy servicing many failed systems. On a Thursday afternoon in mid-July, with two weeks of guests expected to arrive on Saturday, and more 90+ degree weather expected, we needed help and an assessment of why our 12 year old system was blowing warm and hot air into our house.We decided to try Choptank Heating and Air because it is located nearby in Preston. Expecting either a long wait for service or the bad news of having to replace our air conditioner, we were delighted to have Brandon stop over within 30 minutes of our call, diagnose and replace a failed capacitor, and head on his way within 15 minutes. There was no sticker shock-- his price and honesty will have us returning to him for regular service and telling our friends about him. In fact, he will be heading over later to give a "second opinion" to a friend who has just bought her first home and who has been told she needs a new air conditioner for $8,000. Even paying for a Choptank service call should be money well spent. read more

When you helped me last year you were great! But, when I contacted you this spring (as I said I would) to have my system "check up" for summer, I got no response. So, you missed an opportunity there. Asking for feedback is a great idea. I will try again in the spring to see if communication has improved. Thanks. Ann Robinson read more

We had our first urgent service need for our homes heat this Fall. Our propane supplier gave us a company to call but they were not available for days. We went online and found Choptank Heating & Air. They were able to meet with us the next morning - a Saturday morning. The technician pointed out a problem the propane supplier needed to fix before he would know if we even needed his service. He would order the part we might need anyway just to be safe. You have to respect a company that gives honest advice even if it could mean no money for them. The propane company made their repairs but we still needed the equipment repair Choptank suspected. Because of Choptank's quick initial service, and preparation, they had our unit back up and running. We now have a trustworthy heating & air service and will not hesitate to recommend them to others. read more

Brandon was wonderful! I called and he was on his way shortly. He was very polite and timely. He was honest about what was wrong and getting the part from the supplier. Good customer service! read more