Shaw is an incredible professional with a servant's heart! He is someone who not only does right by…read morethe customer every time but also creates a lifelong client! If you have any HVAC needs, this is who you need to call!

My air conditioning went out and they were called by the tenant. It needed Freon and they wanted to…read morecharge me $997. Outrageous !

Do not recommend unless you want to pay top dollar for bottom barrel install. We moved into a home…read morewith a Shaw's 2016 heat pump install and will be spending ~5k to address the poor quality of the air handler install. The previous owners of my home were quoted 13k for this install. Code violations, did not follow manufacturer's instructions and no permits pulled. Permits have been required for changeouts in Talbot County since 2012. Shaws declined to view the install and consider making things right. Another local HVAC company saw this install and said "holy shit I wouldn't have put a sticker on this." - Our unit is only ~ 1 inch above grade and is supported by patio pavers. Both unit, ductwork and condensate pump are sinking into mud causing moisture and mildew problems. - Manager said he has never heard of codes requiring mechanical equipment to be at least 3 inches above grade. Attached is a screenshot of the 2018 international mechanical code (current building code for town of Easton, MD) regulation for clearances above grade. - Manufacturer's instructions included 4 inch condensate p trap, due to unit being installed only 1 inch above grade they installed a shallow trap (~ 1 inch) which manual says explicitly not to do. Picture attached. - No permits pulled. I believe that the unit would not have passed an inspection. - Duct work is touching dirt. - A crawlspace company that had no skin in this game noted our install is "in the bottom 10% of installs they've EVER seen in this area." - Our condensate pump was buried in mud despite unit saying "Indoor Only". Shaw's manager said that our crawlspace should be considered indoor, but at the same time also said that there was no secondary condensate system because it was not considered an indoor environment. Be prepared to get the angle that least benefits you if you use this company. - No secondary condensate drainage, secondary pan or no overflow detector which goes against manufacturers recommendations. The real kicker in this situation is that Shaw's refused to come out and view this install and to consider making the situation right. There was one other company that we had questions for after we moved in and they came out, assessed the situation and made it right. I would not recommend an expensive install with this company.

This company did a GREAT job replacing my boiler that had failed. They responded promptly, worked…read moretirelessly, and resolved a few performance issues that arose during the installation, and the owner was directly involved from start to finish. Cannot recommend them more highly!

Payne relocated our thermostat for us. We asked multiple other HVAC companies, and the others…read moredeclined to take on the job since it's a relatively complex job. PMS gladly took it on, showed up on time, were extremely friendly and professional the whole time they were at the house, and did an excellent job - they truly went above and beyond to make sure we were happy with the end product. I would wholeheartedly recommend Payne for any HVAC work, they were fantastic.

Payne was incredible. I had another company come, wash my filter and spray wd40 on the fan and…read morecharge me $410. Gary, the son in law, tested each part of the 32 year old furnace and determined I needed a new $664 inducer motor and charged me $185 in labor. He got the part and installed it the next day. He was honest, polite, and I recommend Payne 100%!!

What a rotten experience. Need a new HVAC system and have had a number of estimates and finally…read moreafter comparing them all selected RE Robertson, largely based on their price of $10,303. I called them back to make the purchase and there was one additional item that they said would probably add about $250 to the estimate. I said "fine", get me the new one and let's book that start date. They then send me an estimate for $12,441 - WAY MORE than the $250 they said. No real explanation was given other than that was their new price. Don't trust these folks - I never will again.

R.E. Reynolds did a superb job installing new vanity sinks at St. Luke's Episcopal Church in…read moreEastport. The age and some of the quirks of our building made the job a challenge, but the team got it done quickly and well. Very professional - we're grateful and happy to recommend them!

We had them come out on the 8th to provide an estimate for 2 kitchen faucet replacements and 1…read morekitchen basin replacement. Today is the 15th and I still have not received an estimate. I have called a few times to inquire about this but was told each time that the estimate "was coming soon". I called back on the 14th and spoke with someone. After explaining that I was still waiting on something (even a verbal) I was interrupted and with a very condescending frustrated voice told "Mam, we are doing the best we can. We are busy." A simple estimate should not take over a week and the client should never be spoken to in this manner. If you are looking to have something done in a timely manner, unfortunately I cannot recommend this company. Very unprofessional.

Marty of First Class Plumbing was very knowledgeable and professional and did a great job replacing…read moremy well pressure tank and filter unit.

When my Central Air unit shutdown, I immediately called Mr. Zois he responded quickly and…read morediscovered the problem. When it feels like it's 100 degrees outside the last thing you need is no Air Conditioning. He went up in the hot very attic replaced the faulty fuse and with 30 mins I had ice cold air again. Mr. Zois even checked and serviced the outside air handler to make sure that was operational. Would definitely use Trinity again

Unfortunately, had to call Maryland appliance repair LLC more for my Samsung refrigerator which was…read morenot cooling properly. Mike diagnose the problem quickly and get the best fix he could given inherent issues with the refrigerator. Cannot recommend this company anymore highly than I have and the only drawback is that their popularity has resulted in longer wait times to get to customers. Great people to work with

All went well came to my home when he said at the time he said and had my problem fixed within an…read morehour

The young man who comes to our house is very polite and helpful and knowledgeable . He goes out of…read morehis way to answer all my questions .

Puckett's and Jay are consistently great. Jay is polite and professional. He communicates when he…read moreis on his way and is on time. Thank you. The Hoffman's