1. Montgomery Heating and Cooling

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Chestertown, MD

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Montgomery Heating and Cooling

5.0 (4 reviews)
Closed • 8:00 am - 8:00 pm

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2 years ago

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7 years ago

Excellent customer service! Whenever we need them they respond promptly and always make sure that the job is done right

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8 years ago

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10 years ago

Great company! Took care of all of our needs for updating our 19 year old system. Highly recommended.

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Aire Serv of Middletown

Aire Serv of Middletown

(7 reviews)

We had a great experience with AirServ. Our unit stopped working, and they were able to come out…read morethe very next day to diagnose and repair the issue. The service technician was professional, friendly, and very efficient. He clearly explained the problem and had everything working again quickly. Excellent customer service from start to finish. I highly recommend Airserv for prompt, reliable service. Planning to use them to replace our older unit.

Nick is professional, honest, knowledgeable, efficient, and personable. He is Level 1 Tech, and is…read moretrained in all aspects of HVAC. If you call for a major repair, insist on Nick! Nick flushed my tankless water heater, installed a dehumidifier to the furnace, and cleaned the inside of the furnace. For this last job, he had to take out several parts to get to the back of the furnace. It looks much better and the cleaning reduced the energy wastage by 10 degrees. The appointment was scheduled months in advance for Nov 28. In the morning of Nov 28, Andrew, one of their customer "service" reps called and said Nick had a medical emergency, and would come the next day. I had a strong feeling that he is lying. So when Nick arrived the next day, I asked him about his emergency. He said that a job that was supposed to last three days, extended to four days, and now to five days. He said he'd have to go back to it on Nov 30. My suspicion was conformed. Why a company like Aire Serv hires a liar for a service rep beggars belief. Andrew's tone was disturbing. It was arrogant, yet playful. He even repeated the lie. It seemed like he was playing a game of I am lying and you don't even know it. He seemed to enjoy a certain level of "power" in inflicting dishonesty on a total stranger. I don't know if the management of this company cares enough about its reputation to fire this lying individual, but he better not call me ever again.

Aire Serv of Newark DE

Aire Serv of Newark DE

(15 reviews)

Chuck came out to diagnose and repair an issue on ourA/C. I felt that the pricing was fair, and he…read morewas knowledgeable. The problem was resolved quickly. A++

I recently (within the last few years) had mini-splits installed all throughout my house. No less…read morethan 6 Heads and 2 outdoor units capable of 4 heads apiece. I had a three company bidding war going on to see who would, in the end, give us the greatest value for our system. It turned out that Aire Serv, through the owner's brother, gave us the best equipment for the best value. So we went with Aire Serv... and then I've had nothing but headaches since. 1. One of the six heads iced up thick enough make snowballs. One of the installers connected the refrigerant line from another head to it, so it iced over even though it didn't need coolant. 2. My largest head carrying the most load has had issues since very shortly after installation. I was told "there's nothing wrong", "there's not enough coolant", "there's too much coolant", "there's nothing wrong" again, "it's your fault", and finally one of their technicians correctly determined the blower wheel motor was defective and got it replaced, but not until being gaslit for no less than probably 4-6 technician calls. 3. When I went to purchase the maintenance agreement, the owner's brother never told me the price he was quoting me was for only 1/2 of my system. Imagine my surprise when the maintenance agreement was double the price. 4. One of the heads leaked water over my original hardwood floors and caused damage. Why? Because an installer didn't wrap the refrigerant line in insulation so it condensed and ran down my wall. Their fix? sand it down until you can't see the damage. 5. I was told by one of the technicians "I'm not sure this system was designed correctly. You probably need another head for your main living area". Awesome! So the system I purchased wasn't correctly sized or designed? That's just great! No wonder I feel like the system doesn't do a good job of keeping my living space cool in the summer time. 6. And now, I'm being told if I want to maintain my warranty that I have to purchase surge protection for over $1,500. It can only be installed by them. I can't get my own protection or contractor. I'm pretty sure a post hoc change like this is illegal, but I'm not a law professional. I would encourage anyone who is in law to look at this review and consider reaching out to get a class action together. From what it sounds like, Aire Serv is doing this to all of their customers. It's not OUR, the customer's fault, that Aire Serv did not have the foresight to consider that surge protection would be a great idea for installations... but they certainly are trying to make us pay for their hindsight. I would NOT recommend Aire Serv. If you have a modicum of handy homeowner skills, just get a Mr. Cool DIY system from home improvement stores for 1/4 of the price. Or better yet, just buy the $400 in window mini-split units that look like legacy window units and save 90% of the cost of install. If you don't or can't install it on your own, there are other HVAC companies, like Moon Air. Don't get me wrong, the system works 75% to my expectations. Mitsubishi makes great mini-splits. But go through another company other than Aire Serv - they are the problem.

Brian B. Quick Plumbing - Contact Brian B. Quick for your next plumbing service!

Brian B. Quick Plumbing

(257 reviews)

I cannot recommend Brian B. Quick Plumbing highly enough! I was dealing with a nightmare main drain…read moreblockage deep in the pipe that was holding water. A previous plumber wasted hours and failed completely, and another big franchise tried to price-gouge me with a vague, ridiculous estimate. From the start, this company provided a very fair and transparent upfront flat-rate price. The technician arrived exactly on time and assessed the situation professionally. The job turned out to be incredibly brutal, requiring a massive 150-foot heavy-duty snake and an extra helper. The team was completely transparent about the extra resources needed and provided a very reasonable adjusted rate for the additional manpower and equipment before proceeding. What blew me away was their incredible work ethic. Because the blockage was so stubborn, the job went significantly overtime. Yet, they completely honored our upfront agreement and didn't charge a single penny extra for the overtime hours. They worked tirelessly and with a great attitude until the drain was perfectly cleared. This company has earned a customer for life!

So I am very torn giving this review because the plumbing technician was nice and worked really…read morehard to get the job done for us and while we sincerely appreciate that, it unfortunately doesn't negate the other issues that occurred. In the midst of doing the work they never covered the floors and in the process of moving the toilet they completely scratched up my hardwood floors which are now ruined. Not only that the toilet downstairs was never caulked, the toilet upstairs wasn't installed bc we had to do drywall first. My husband said that was fine, he would install it but they didn't leave the bolts for us to put the toilet back on. When we reached out to the technician he blamed it on his helper and kept it moving. The got the adhesive for the piping on my walls and trim which doesn't come out and now needs to be repainted. To me, it just lacks of care and seemed to be a complete rush job that now leaves me with more work of trying to replace my floors and paint my trim and install and caulk a toilet that I paid the company over 2K to do....

Montgomery Heating and Cooling - hvac - Updated October 2026

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