The A/C at my office was not working and I couldn't keep working in a sauna. I called the main line…read moreand Scott came out, same day to troubleshoot and diagnose the issue. By the end of his visit, he had refilled the freon in our rooftop unit. His price was good and the service was quick and efficient. I'll definitely call again if we need other HVAC services! No one asked me to write a review, but I wanted to share this experience.

Third review and third time satisfied customer. After having Andrew come out to maintainance our…read moreheating system, it stopped working overnight during the snowstorm. The owner Scott called me to assure that someone would come back out...sending our Andrew again before 12. All was explained to me amd fixed as well as suggestions made for the future. Thank you again for making customers your priority always!

I feel really fortunate to have come across USA HVAC services. They just got done replacing our Air…read moreConditioning, Furnace and Humidifer and everything works great. After soliciting 6 bids from various HVAC companies, USA HVAC had the competitors beat on several levels. 1) Lowest cost. A little bit less than the next competitor, 2,400$ less than highest competitor. 2) Speed. Most companies told me that there is a shortage of equipment due to manufacturer shutdown during the Covid epidemic and I needed to place an order asap for fulfillment between 1-2 weeks. Jason and his team were able to get replacement equipment the same day (They worked diligently to 10pm to ensure we had AC that night). For some reason he wasn't experiencing the same supply issues that others mentioned. 3) Knowledge. Jason has paid his dues being the industry for 18 years, he has a master HVAC license and he's personally involved in every job. 4) They threw in extras. CO monitoring, condensing unit riser pad, filter 5) Warranty. 10 years on all parts, 1 year on labor. 6) Safety, they installed a carbon monoxide sensor, a condensate drainage sensor and other safeties on the equipment. In short, I can't imagine going with anyone else.

Our AC went out in May. My husband was out of town, it was getting hot, I had to work. I called…read moreUSA HVAC, Jason came out in the evening. There was an extra fee for coming out after hours, but it was worth it. Jason identified the problem quickly (some kind of coil? in the AC unit), and fixed it that night-AC back I service. Jason was friendly, personable, and efficient. Will definitely use again!

Payne relocated our thermostat for us. We asked multiple other HVAC companies, and the others…read moredeclined to take on the job since it's a relatively complex job. PMS gladly took it on, showed up on time, were extremely friendly and professional the whole time they were at the house, and did an excellent job - they truly went above and beyond to make sure we were happy with the end product. I would wholeheartedly recommend Payne for any HVAC work, they were fantastic.

Payne was incredible. I had another company come, wash my filter and spray wd40 on the fan and…read morecharge me $410. Gary, the son in law, tested each part of the 32 year old furnace and determined I needed a new $664 inducer motor and charged me $185 in labor. He got the part and installed it the next day. He was honest, polite, and I recommend Payne 100%!!

Jamair responded quickly to my initial request. He was able to diagnose the issue efficiently and…read moreeffectively without wasting time. His pricing was fair. And he was professional and easy to work with. I would recommend Essential to anyone in need of HVAC services.

From the owner: Essential Mechanical Services is owned and operated by a technician who at this time provides HVAC…read moreservices for Government based businesses as my full-time job. I am currently working to get Essential Mechanical Services off the ground so I will be providing after hour services without the after hour added fees charged by other businesses. I provide great service's which come with great prices. If you're looking for any HVAC Services in my area, please feel free to contact me to schedule your next appointment. Thank you.

They spent 2 hours with my HVAC, told me they "diagnosed the problem & ordered the broken part". A…read moreweek later, no part was ordered and they said they didn't diagnose the problem because couldn't get to unit, even those they spent 2 hours by unit.... I was left in the cold for a week and had to call another company...Scam.

Hard to get in touch with, unprofessional and rude. Was told a part was ordered right after the…read moretech left, I asked if this is the real diagnosis since this is the 2nd person who came less than a month. Tech stated that the new compressor had to be replaced. This does not seem like the correct diagnosis. I had to call and try to get in touch with the company line and the owner for days to get a response about the part. When I did speak to the owner he stated that the part was "being" ordered and would take weeks to come in but he was unsure of how long. I dealt with them and my warranty company to get an itemized estimate since their pricing seemed suspicious and extremely overpriced. Owner is extremely rude and don't feel safe with him or his team coming into my home. Stay away from them.

Excellent service. Very thorough check of my generator. Mitchell was polite and professional,…read moreexplaining as he worked through the service check. Highly recommend. Did not check 5th star because my first appointment was rescheduled in afternoon of day of my appointment. So, 2 days home to be here for service check!

Summer AC tune up service requested , appointment scheduled. Tech arrived surveyed the units and…read moreindicated that he was not aware that I had two units which meant that the appointment would be extended for 2 hours. Due to not being available for a 4 hour appointment - it was rescheduled - work priorities rearranged again. The tech arrived around 0950 on the day of the appt and departed my home at 4:00pm. The AC check up took the entire day when it was booked for 4 hours. After receiving a second opinion a lot of the pricey recommendations were suggestive selling. The fact that can't be overlooked is that after a 6+ hour appointment I asked about the coolant levels in my outdoor units and the tech told me that he didn't have his CFCs so he was not able to provide me that information. Why would Booths AC repair send a tech to a home if they could not perform the work and who is running this business? Giving Booths the benefit of the doubt I called the same day and asked to speak to a supervisor. I received pushback but finally made contact with a gentlemen named Shawn who indicated he was a supervisor. He was receptive and agreed that the appt was longer than it should of been and that the techs inability to provide the work I paid for would be-forwarded to a supervisor and that I would receive a call the following day so they could get a tech to come out to my home that was qualified to provide me with the levels of coolant in my units as requested. To put their sense of pleasing the customer into perspective I called last Thursday and today is Tuesday and not one phone call from Booths. However, I have received four email requests for a review on the service rendered. I will say the commercials depict a company that gives a damn about their customer base but that was not my reality. I contacted a much smaller AC servicing provider who reviewed all paperwork provided by Booths along with the two pages of pics and recommendations and after his inspection he only agreed with one assessment and pointed out two glaring issues that the techs two page report did not include. These are two major issues (1) the drip pan is not under the AC unit in the attic and (2) the unit in the attic doesn't have a kill switch which wasn't required by state code when the home was built, however it is now. These two issues are major safety issues that require immediate attention. My recommendation to any homeowner in need of AC service is encouraged to lean more on smaller AC business in the local area as they have time to train their techs and to create/maintain meaningful relationships with their clients. I will not use Booths AC service again! I am a homeowner in southern Maryland and a military veteran. I have given Booths every opportunity to right their wrong, however to date no response. Do your research!

the first tech said "don't worry about the red flashing lights ". I called and they sent a senior…read moretech and he said a bad board and sensor. It took a 15 days to get the parts, but that was not a problem. They sent the second string tech to install the parts and he did complain about the commission the other tech was getting for selling me the replacement parts. Tech #2 did not use a ground Strap before touching the new circuit board! This can cause problems in the future from static discharge. Remember the service providers are on commission!

Thank you Fresh Air Concepts. Called around 2pm today,, our furnace was not working.. we have the…read moreSilver contract and they were able to send Robert out the same day to troubleshoot the problem. Luckily it was only the little water pump had gone bad and the built in safety switch would not let the furnace turn on. By 7pm this evening he had it fixed and we are again happy with this company. The technician was wearing a face mask and practiced social distancing yet gave outstanding customer service. Thank you!

I paid over $3,000 for my A/C repair. I heard the technician…read morebanging in my addict while installing a new heat pump, but I didn't find out until till there was flooding in my basement that he had broken the drain pipe and left it that way! At my insistence, they finally came back out replaced the pipe and pump, but denied their responsibility, saying it was my equipment that caused the leak, so not their fault, but they broke my equipment! They continue to deny responsibility literally years later they finally had the air ducts cleaned to remove the mold that developed from the leak they caused and offered to pay me half of what it cost me to repair the wall and the water damage downstairs, but still delayed every chance they could! They are experts at gaslighting not AC repair .

Bought an HVAC system and wanted to say we have been very happy with the system and service from A…read moreSupreme. It was installed less than 1 year ago. They were quick and efficient on the installation and have already serviced it for maintenance. Also, I had a separate problem with the AC and they came out right away to fix it! DJ is our A Supreme worker who always comes out. He's trustworthy and reliable.

Hired Wayne to replace my AC/Heat pump unit. The old unit had issues, Wayne's recommendation was to…read morereplace the unit. That was Friday. He returned on Wednesday and had the new unit installed and running in about 4 hours. I would recommend Wayne for any HVAC work.

Wayne is the only company I will use at my house. Had three other companies provide me quotes on a…read morenew AC and Furnace system for my house, Wayne was the only one who provided not only the best system, but also the best value for the money. His work and crew was top notch, he took the time to walk me through the whole system, things to look out for in the future. Did not try to upsell me on things I didn't need like the other three prior companies and took his time to do the job right and clean up after himself leaving my home looking better than it was before. Wayne is the man and I can't thank him enough he will get all my HVAC work moving forward!

Giant waste of time. First they want to give you a 6 hour window. Next the dispatch system will…read moretell you someone is on the way but the time is not even close to accurate. They will come knock on your door but if you dont hear it they won't call or text in 2023. Then you will be told to reschedule and waste some other day.

My mini-split unit was not producing any heat. Smith & Company found the leak and detailed…read moreeverything that needed to be done to fix it right. I had another company come out about a year ago and clearly they not the builder did the job properly. Smith & Company did the job right like it should have been done the first time. The system works as if it were brand new. I highly recommend using Smith & Company for all of your HVAC needs.