FYI- the company has dropped the name RSBauer and has changed their name to 'Coastal Air'. Same…read morecompany & phone #'s on van. Same installers and workmanship . Our 55 + community has had nothing but major breakdowns from their poorly installed units ranging from Freon leaks on new units to several other problems, including faulty switches that were bypassed instead of replaced, etc. Most folks here just call a reputable HVAC company when their " new" units breaks since they are not wanting to have this company touch anything else . Not to mention the upsetting experience of having to replace an HVAC system by the first year & 1/2. Name changes are a big clue! Stay away!

The compressor in our heat pump failed during a holiday period in July and also during five days of…read moreextreme heat in Ocean City MD. Contacted another HVAC company, they stated it would at least be seven days for repair. Contacted Comfort Experts Heating & Air they obtained the new compressor that day, installed the next day, by early afternoon we had COOL AIR. The technicians were knowledgeable and respectful and did great quality work at a very resonable price. Highly recommend this fine HVAC company. They will be my first and last call for HVAC issues in the future.

The service specialists that came out to repair our AC unit were "one in a million"! I haven't…read morehad great service like this here in southern DE since we moved here 30 years ago. The two techs were pleasant, professional and respectful. They were in and out under 30 minutes. I would absolutely use them again and would recommend them to anyone who asks.

Josh came out and did a diagnostic for my residential system that was not providing cool…read more He went above and beyond to let me know what the issue was. He also looked at the existing supply/return trunks, registers, calculated sq footage, air handler, ect. to evaluate that my system was loosing cfm which translates to less efficiency and higher heating and cooling costs. He produced estimates with multiple options and clear cut solutions to rectify the issues. Josh and his team are professional and honest. Josh is also is one of the few HVAC pros that, if services are used, put the diagnostic fee towards the work order adding additional value. Thanks Bob

I received an estimate from Josh M., AirAdviserDE.com, for installation of a ductless mini-split…read moreunit. Josh is a thoughtful, experienced, professional. He has researched alternative models and provided the reasons he goes with the brands he recommends. I chose Daikin and I think he gave me a great product, and great service at a reasonable price. I was also impressed with the quality of the installation. The unit and cables, etc., were carefully laid out so as to maintain a good appearance. Really impressive! Thanks Josh!

I concur with other reviewers that state how poor the communication is. We were told replacement…read morepart(s) would be in on Monday, 12/8/25. After reaching out to them several times this week, we have not heard back from them about scheduling the repair to our fireplace. Updated review: We were able to work out a compromise and understand the breakdown in communication. Thank you, Danielle, for taking responsibility - you compliment Brandon and we appreciate your hard work.

Milton Morales was our technician and he was very thorough and explained all that was needed for…read morethe fireplace. I would definitely call them again. The communication between customer and business could be improved as I called to confirm the appt. for the day, and didn't get a call back. Otherwise, the service was excellent!

Wish I could give 0 stars…read more Eastern Air apparently does not want new business. So, I will go elsewhere. I have left many, many messages at 302-604-8288. No one has ever returned a call. One time "John" answered and I told him I was interested in an HVAC maintenance and service contract. He rattled off some numbers and promised to email them to me that night. Never got anything. I then called that number over and over, leaving messages that again were never returned. Finally, a woman answered and explained that she was in a front office and could give me no info (??) about service contracts, but she said if I called 800-921-0392 an answering service would take a message and forward to someone who would call back. She also promised me that John would send me the promised info that day. Not. So I called the 800 number and left a message for someone to please call me. Nothing. I give up. Too many other HVAC companies that care. I wonder how if they respond to customers needing emergency service.

They ghosted me when I needed them. They installed my units years ago, and had always been great…read more But when my system went down this winter, they stopped responding with no reason given.

Highly recommend Evolution. Lloyd was super response. Super quick and very easy to communicate…read morewith. He was exactly on time when he said he would be. He clearly explained everything that he tried and made a recommendation on the best way forward. Could not have asked for a better experience, especially during the holiday season. THANKS FOR EVERYTHING!!

This is a great family company that take pride in their work. Lloyd and Cory came and put an entire…read morenew HVAC and duct system in our attic after the one in our crawlspace became infested with mold. They worked nearly the whole week at our house and it was a pleasure to have them here! They're super thorough. What little mess they did make, they cleaned up every day. They were also happy to show me exactly what they were doing whenever I popped my head up there. They arranged the system so we can still easily move through our attic and use it for storage. They also brainstormed with us about other attic issues and were able to tack some extra things onto the job. Lloyd called a parts manufacturer when I had questions about the type of bulb they used. I'm so grateful for their work and wold definitely recommend them!

We have not yet decided to use them for a new HVAC install. However, I was very impressed with the…read moreprofessionalism, timeliness, and care that Brendan took to show me and explain to me what we were talking about. He called to offer to come early for our appointment for a free estimate on a new system; he explained my options, as well as went over all the labor and particulars that were included in the price quoted. We have even been offered a temporary window a/c unit, as our a/c has gone up during the hottest week of 2018. Very impressed, and have already recommended them to a coworker.

I had an outstanding technician (Alan) come to my home on 11/5/25 to service my furnace (propane)…read morewhich was down since Saturday 11/1. He understood what the problem was contributing to the furnace not igniting to provide heat. After a light disassemble of some of the electronics including cleaning and part(s) replacement as well as some adjustments. The furnace fired up and heat was provided to my home. Thank you Comfort Plus.

Needed a plumber fast. They came out same day, very professional, Reasonable price on the repairs…read moreneeded. Will definitely use them again.

Our Central AC would not run at the start of this warm season. I left it up to my wife and she…read morehired FH Furr. All they did was replace a pump to the condensation drip line, which is a 40-50$ part at the store and any high school kid with a fish tank could install as these are the same pumps for some fish tanks. We were charge almost $600. Immediately following water was flowing out of our overflow discharge line and then weeks later, water was dripping from the ceiling. I am not cleaning out the lines and fixing the problem myself. THEY ARE OWNED BY PRIVATE QUITY WHICH BUYS UP LOCAL SERVICE BUSINESSES TO CONTROL PRICES AND SELL COSTUMERS ON OVERPRICED New systems!

We have been dealing with Dale Eashum since 2012. They are honest, reliable AND affordable. We have…read morehad a new heating and cooling system installed. They have replaced pipes in the house when they have busted. They respond to emergencies as quickly as possible and let you know what the costs are updront. They guarantee their work. They are the least expensive plumbing and heating company in Dover. They do not work on weekends however.

Hot water heater was shooting water, called around 9AM and said they had to call back aroung noon…read moreto see if was available. Had not heard from so called back by 3PM and someone came out and said needed anew hot water heater he had to go bck to the shop. After 5PM James came out with new hot water heater and his helper showed up later and they worked to get it installed. Thank you Cheryl, James & crew.. I had hot water for the weekend..Great job!!