Bad service. Install of new unit not wired properly at unit. Would never cut off heat or cool…read more They replace mother board , and wanted to do again a 2nd time within months saying bad board. Never return requests to call and explain. So we called another lical service person who found the issue immediately. Fixed the wiring at unit and all is working properly finally. Dont recommend Velocity. Bad customer service and installers.

Customer service is horrible, hard to get ahold of. Constantly had to remind them of what was…read morerequired with service contract. Seems like always an issue with system they installed. When installing new system and linking to existing ductwork they did halfazz job, it fell and pumped AC into crawlspace, saturated insulation. Had to fix insulation issue my self and ended up having to put all new duct work in. Find another company!!

Wyatt arrived on time. Always a friendly face. Thoroughly checked my air conditioning. No…read moreproblem found. Good outcome

Poor quality and they do not stand behind their work. After draining water out of my system, they…read moreleft the floor my bedroom, soaking wet. Beyond that the issue was not fixed when they left.

On Monday 05/01 I was searching for an HVAC company through recommendations on my community…read moreFacebook page. Many of the "regulars" that I have seen before popped up in my feed including a few that I had called before, but they had failed to show for appointment or simply never bothered to return my original phone inquiries in the past. Then I came across a name that I didn't recognize through only ONE recommendation. I didn't trust the Good Ole Boys club (through recommendations) that I had previously tried to work with, unsuccessfully, in the past, so someone "new" was exactly who I was interested in. I called Zach Ernst, of ERNST MECHANICAL SERVICES, LLC (licensed in MD & DE) immediately...AND I reached him! Our communication was thorough and quick! I explained my concerns, budget and availability. Zach came out the NEXT day (Tuesday 05/02) and identified the burned up wires within my unit and another switch (Relay?) that needed replacement. He presented his suggested proposal of repairs along with a reasonable cost for the work and we agreed to proceed. The very next day (Wednesday 05/03) Zach texted me that the parts had arrived and he could install them on...wait for it...Thursday 05/04! BOOM ! So, moral of the story is: I reached out on a MONDAY...Zach arrived on TUESDAY...Parts were ordered that night and arrived on WEDNESDAY...Repairs were done on THURSDAY. Badda-Boom-Badda-Bing! No reason to NOT call this wonderful professional.

Ernst Mechanical deserves 5 stars! After Choice Home Warranty denied my HVAC claim, I was lost. A…read morefriend recommended Zack Ernst, and I'm so glad I called. He arrived the next morning, diagnosed the issue, ordered parts, and fixed my HVAC in 5 days, delayed only by a blower motor. Zack stayed in touch, suggested a new thermostat, and ensured everything ran smoothly. Honest, professional, and fairly priced with detailed explanations and receipts. Forget home warranties--Ernst Mechanical is who you need for HVAC repairs!

When we came home to our A/C unit not working we called a local, well known company whom we had…read moredone business with in the past. They sent out a technician to diagnose the issue. His conculsion was going to cost us a minimum of 2k or an 18k whole system replacement. We decided to seek a second opinion and contacted Pucketts. Mike came out the next day and, after checking out our situation decided it was just a capacitor and a stick stuck in the fan. Within minutes we had A/C again. Mike was professional, honest and effecient. He literally saved us thousands of dollars and now is our go-to for HVAC. If you are looking for a reliable and reputable company, Puckett's is who you want in your corner.

The young man who comes to our house is very polite and helpful and knowledgeable . He goes out of…read morehis way to answer all my questions .

I lost my heat on the first floor of my home this winter. The repair service I'd hired before was…read moreunavailable due to Covid, so I searched Yelp for options and lucked into finding Reliably Accurate and Scott Holotik. Several winters ago I had 5 pipes burst due to extreme cold on the waterfront and had to fight insurance to receive coverage. My voice must have been panicked when I talked to Scott about the problem because he made time for a service call on New Years Eve! The parts needed to repair my heat were not common so he had to get them the following week and come back. Scott's service was professional and prompt and he came across as friendly and competent. I'll now include him in my line-up of professional home care advisors.

Scott Holotik is very knowledgeable and reliable; he is skilled at what he's doing and I'd…read moredefinitely call him again when I need future repairs or maintenance done. He's the best.

Anyone who has had to replace a refrigerator lately with Home Depot or Best Buy will understand…read morewhat we just went through. Paul and his team were very understanding, helpful, and professional. They removed our old refrigerator, brought in the new one, and upgraded our plumbing to take care of future needs. They went above and beyond what is normally expected of plumbers and they were the highlight of our experience. We highly recommend them for any plumbing needs you may have.

This company is Amazing!…read more Moving to Calvert County we never had to deal with Wells and Septic Systems ect. We have really hard water that ruined our Element within the first year we had our home built. These professionals came and installed a water softener and Water treatment system. We have no complaints only good things to say. The Father is a kind and friendly guy who will take the time to answer all questions and explain whatever it is we ask. We will be lifelong customers and I give all high ratings!

Super Rooter's honestly and transparency were expressive. Mike was knowledgeable and explained the…read moreissue with my kitchen drain & garbage disposal that my daughter put rice and clooged the kitchen sink. The price was reasonable. The work was of high quality, and the value for the money was excellent. Referral to family and friends is recommended.​

Super Rooter dug up the front yard of our house when we were under contract to replace a main cast…read moreiron sewer pipe that had been broken by tree roots. They replaced it with pvc pipe. They backfilled the hole and left a large mound in the yard, which they claimed would settle over time. It has not settled 2 months later. It has changed the whole shape and drainage of our front yard leading to erosion. Completely sloppy job. I would not recommend this company.

We contacted them several weeks ago and they came to assess the situation. We still haven't gotten…read morea quote yet. Called them two additional times and were told that we would hear back. Never did.

Great company. Service is always very good and Mike is very helpful. I would highly recommend them.read more