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    Ducts R US

    5.0 (1 review)
    Closed 7:30 am - 6:30 pm

    Services - Ducts R US

    Air duct cleaning

    Ducts R US Air Duct Cleaning Photos

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    7 years ago

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    Aire Serv of Middletown

    Aire Serv of Middletown

    (6 reviews)

    Nick is professional, honest, knowledgeable, efficient, and personable. He is Level 1 Tech, and is…read moretrained in all aspects of HVAC. If you call for a major repair, insist on Nick! Nick flushed my tankless water heater, installed a dehumidifier to the furnace, and cleaned the inside of the furnace. For this last job, he had to take out several parts to get to the back of the furnace. It looks much better and the cleaning reduced the energy wastage by 10 degrees. The appointment was scheduled months in advance for Nov 28. In the morning of Nov 28, Andrew, one of their customer "service" reps called and said Nick had a medical emergency, and would come the next day. I had a strong feeling that he is lying. So when Nick arrived the next day, I asked him about his emergency. He said that a job that was supposed to last three days, extended to four days, and now to five days. He said he'd have to go back to it on Nov 30. My suspicion was conformed. Why a company like Aire Serv hires a liar for a service rep beggars belief. Andrew's tone was disturbing. It was arrogant, yet playful. He even repeated the lie. It seemed like he was playing a game of I am lying and you don't even know it. He seemed to enjoy a certain level of "power" in inflicting dishonesty on a total stranger. I don't know if the management of this company cares enough about its reputation to fire this lying individual, but he better not call me ever again.

    I am giving this Organization a one star which is for the quality of the central air unit I had…read moreinstalled last year( May 2022). I had to call customer service with a complaint about the unit which was installed. The Sales person that came out was friendly and professional, the techs that installed were efficient. However, the unit which was installed is of very bad quality. I have called at least two or three times regarding this unit. The unit makes such a loud and bad noise EVERYTIME it starts EVERYTIME. The noise sounds so bad I had to go out and check to see what was happening to the unit. I called the office, there was a tech sent out to check things out, they said there was not a problem. No one can tell me why this unit makes such noise. Also, I notice the unit has shifted from the base which it is placed on, due to the pressure from the big boom coming from this unit. I called the office to complain, the installation manager was to come out to fix that issue of the unit shifting on the base and never showed up. I hate that I trust Aireserv to purchase and install this air-condition unit. I vowel not to recommend this organization for nothing. I am so disappointed because of the horrible noise I have to tolerate when I use my air condition unit.

    Lawson Home Services

    Lawson Home Services

    (8 reviews)

    A year ago Lawson did an energy audit in my house , which was very informative. I knew my HVAC…read moreducts were leaky so I hired them to seal them with Aeroseal , which is an aerated glue which plugs the gaps in ducts.... This process is very safe once the polymer cures, but you do not want it to dry in your lungs which happened to me because they did not plug the registers properly. It has been a year and I still have breathing problems and use inhalers regularly. In my opinion Lawson did not train their workers properly to work on HVAC systems . Another big problem was that the one air suction filter box they used was too small for my 2800 ft house. In conclusion i made a HUGE mistake in hiring them ....

    This company advertises free estimates, but as soon as they come out, it's 179. I paid too much for…read morea radon fan so that I wouldn't eat the 179 fee per visit. I asked the office what was covered for free per the website, and this was the response: "To clarify, while we do offer free estimates, the $179.00 service fee was disclosed during our initial phone conversation. You had the option to decline the service at that time if you did not agree to the charge. Additionally, had our technician identified any further issues with your system during the visit, a free estimate for that specific repair work would have been provided then." I must have misunderstood during the original call, but beware that free isn't free. Also, the tech called at 915, told me he would arrive between 1015 and 1030 and got there around 1115, outside of my 9-11 service window.

    Ducts R US - airductcleaning - Updated May 2026

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