I called John and a few others when my washing machine started going. The tub bearing was getting…read moreloud and on its way out. He walked me through the repair vs. replace math on our unit and was upfront that parts and labor would run close to if not more than a new machine. He even offered advice on what to look for in a replacement. He didn't push to take the job anyway, but still took the time out of his day to do right by us. He's my first call for appliance repairs next time.

The ice maker in my freezer, on the bottom of my refrigerator, was leaking causing the ice to…read morefreeze into clumps. John came out, quickly assessed that a new ice maker was needed. Ordered one which came in sooner than expected and replaced it at a very reasonable price. Highly recommend him. Pleasant and professional.

We needed to have the handle on our built-in microwave repaired or replaced. After reviewing the…read moreappliance structure, checking for a replacement part and finding that the part for the 15 year old appliance was nowhere to be found, Wayne considered his options. He identified an ingenious approach to rebuilding the handle interior and went out to get materials to do the job. He returned in a timely manner and patiently implemented the solution. You would never know that the handle had been damaged. The price that he charged us was more than reasonable. I would call him again in a heartbeat. Thanks, Wayne, for your professional service!

Really nice guy and it only took him a few minutes to figure out why our dishwasher wasn't working…read more Really appreciated his help as we were not sure if it was a dishwasher or electrical problem. Definitely calling Mueller next time we have an issue. :))

The Saturday before the 4th of July holiday, our freezer was not working properly. I called The…read moreFix it Man expecting him to make an appointment for the following week at the earliest. He answered the phone, asked a few questions and asked me to text him a picture of the label inside the freezer. He said he was in the middle of a service call and would call me back when he was done. He called back in about 10 minutes. We talked more about the issue, and he came right over! I was very impressed! Unfortunately, my freezer could not be saved because the model number and brand could not be referenced. However, Mr. Bedwell showed me what to do to keep it useable for about 10 days until I could get a new one. That evening, he called me to say he had a customer with the same model several months earlier, so he had looked up the invoice and found the part. He offered to order it. I said YES! His prices were reasonable. He was very nice and informative. I would definitely call him again!

Spoke to the owner in regards to a refrigerator that had an issue. The water was not working, and…read morewe needed to have the tubing replaced. He answered the phone quickly, and I explained my problem. He told me it would be $65 to come out and diagnose the issue and that he could come out that afternoon. Really awesome with the quick service! Before he came out, he had research pricing. He took a look at the refrigerator and spent about 20 minutes on it. He told me we would need the tubing as well as the reservoir replaced, as it comes as one part from GE. He told me that the parts would be $125 and he should get them in within the next day or so, and there is a $15 trip charge along with whatever time it would take him to replace. He estimated that it should take no more than 45 minutes (at a cost of $45.) He called me the next day to tell me that FedEx still had not delivered the part but he expected it either later that night or the next day. We made arrangements for him to come out a few days later, based on my schedule. He was very accommodating and said that he could be out between 2 and 4 PM. I also requested that he call first, so I would have a better idea of time. He called this afternoon at 2:30 and told me he should be here around 3 PM. He showed up @3:03. It took him about 25 minutes to replace the part, at a cost of $30. He cleaned up after himself. He is a bit of a straight shooter, no nonsense but capable and curt, but not rude. The only reason I gave him four stars, was due to the $65 cost to come out and diagnose. But he was very punctual and had wonderfully quick service. I would definitely use him again!

I was looking for an out of stock part for a Maytag dryer and spoke with Lois. She was very polite…read moreand helpful. Unfortunately I couldn't afford the cost of the part. However, I recommend they highly as they are knowledgeable and efficient with appliances!

Always helpful. Prompt delivery. Won't buy anywhere else. Really like working with Elizabeth. She…read moreis helpful and very knowledgeable.

I needed appliance service at my summer home while I was away. The dishwasher would mysteriously…read moreand spontaneously start. I was pleased to have the technician call me, on site, and explain in some detail the cause of the failure and the effect of the failure. In the process, I learned features of the dishwasher I was not aware of. There is a safety feature monitoring the overflow pan and my dishwasher fill valve leaked causing the the washer to eventually overflow to the pan. A part was ordered and a week later all was well.

County Appliance is one of those hidden gem companies that you're lucky to find. I've had them…read moreservice both my stackable washer/dryer (when something got tangled) and my refrigerator (when it stopped cooling/freezing), and both times they not only fixed the problem, they left me raving about how great they are. My fridge was giving an error code that I thought was "freezer fan" so they ordered me a new part before coming out to fix it. When the service tech came out, he ended up diagnosing that the fridge got switched into demo/store mode and it wasn't the freezer fan at all. Which lowered my bill to a simple trip charge! Honest pricing and reliable service will keep me as a loyal customer to County Appliance until the day I die. I highly recommend them to anybody needing help with their appliances. Thank you again County Appliance for the exceptional service and for your expertise.

run, don't use this repair service. they came out looked at my refrigerator and it was obviously…read morethis guy knows nothing about the new LG refrigerators said he couldn't provide a diagnosis because he couldn't find the model number. It was insane. He is not a technician, hide your appliances if you care, save your money....you will not be happy if you choose to use this company in my opinion. 1 star is too good for them.

Service was tops, fast and friendly I always call them, honest and responsive…read more Yes you have to leave a message as it's a home based business but worth wait for a return call.