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Morton's Appliance Service

3.7 (6 reviews)
Closed • Closed

Services - Morton's Appliance Service

Cooktop repair

Range repair

Appliance repair

1 More Service

Stove repair

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Terrapin Appliance - The new hood vent

Terrapin Appliance

(4 reviews)

DO NOT USE THEM!…read more Completely screwed me and STOLE my money. Sent out their repair guy Nick Reynolds - seemed to be a nice enough kid. Claimed to have fixed my dryer and quickly identified issues with my refrigerator and dish washer. I paid him for the labor AND gave him a deposit for the parts to repair the refrigerator and dish washer. He promised to return within no more than 1 week. I paid a total of $375 and he hasn't been back since. Numerous text message exchanges and voice mails but 4 months later, he still has not shown up. I attempted to dispute the charge with my bank but Terrapin Appliance must also be disputing on their end. To make matters worse, a REAL appliance repair company showed up and accurately diagnosed the problem with my appliances. So not only are the folks who work for Terrapin Appliance apparently thieves, they are also bad at their jobs. DO NOT USE THEM!

This guy is terrible I found him on Angie's List to repair my gas dryer from Samsung and he never…read moreshowed up he had excuse after excuse it had been over a month and still he didn't come to fix my dryer so I called my credit card Company to get my money back because he charge me for all Dryer parts that were needed to do the repair but he never came to do the service after I filed a complaint to get my money back with my credit card he finally decided to text message me and tell me he was coming on Monday and if I could please remove the complaint that I had put against his company asking For my money back I told no because by now I had found someone else to fix the problem with my dryer He had the audacity to tell my credit card company that I was lying that he had done all the service repair for my dryer but I was just not trying to pay so I had to call The service repair guy who really does the work to fix my dryer To send me the invoice for the payment that I he had done for me to Prove that he hadn't done any work or even order the parts for my dryer so the credit card finally gave me a refund after I had to prove everything that this guy was lying about doing service repair for me I wouldn't trust this Company with any of my Service repair for any of my appliances There are a bunch of crooks and Con artist Trying to steal money from customers that don't know any better do not trust these people be aware

Family First Appliance Repair - Parts delivered to Family First on March 24. Family First lied to me on April 4, 2016 saying they're still waiting for it

Family First Appliance Repair

(88 reviews)

If I could give a negative star rating I absolutely would…read more Whatever you do, DO NOT CONTACT THIS COMPANY FOR HELP. They are the absolute WORST. Edward Dobbins was scheduled to assess freezer and dishwasher. I followed up with Family First to confirm whether the appointment was made. She was hostile and yelling stating "GE has no right to schedule for Family First." If true how would a consumer client know? After providing account details, she LIED claiming the appliances are not under warranty. GE (who assigned this pitiful organization as a sub contractor to perform the needed work) confirmed the warranties ARE VALID. Same female continued to share "GE refuses to do anything to correct the issues and it is out of Family First's hands so they closed both service tickets, without following up to inform me. I made a follow up telecon w/ GE the service advisor was surprised at the DISRESPECTFUL treatment I received and revealed that what Family First shared was untrue. Two new service tickets were created AGAIN, a GE CERTIFIED technician conducted an in home assessment, created a report, called twice to follow up and provided me step by step detailed guidance. I followed the steps and am awaiting follow up actions from GE. Services Dishwasher repair, Refrigerator/freezer repair

They do not call back they do not show up they LIE and said they message not true. The guy is…read moresupposed to come on Sunday !!??? Never showed up never got follow up call GE is unable to get a hold of them I highly recommend that they go out of business. I highly recommended GE to cancel their service agreements with them. Do not use them. Do not call them.

Morton's Appliance Service - homeappliancerepair - Updated May 2026

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