DE Supertech has provided prompt, efficient, effective repair service on our dryer several times…read moreover the past few years. Derrick has been the consistent provider. Today, when he saw the tool I was using to clean the dryer vent, he recommended a different tool which should eliminate the problem. Yay Derrick!

Called DE Appliance Repair spoke to Albert, dispatcher. Very professional. Advised problem with…read moreMy Samsung refrigerator. No freezer ice and high temp in refrigerator. Tech Derrick within 1 hr and at a most. Reasonable $80 service fee, diagnosed low sealant as the problem. He notified Samsung of this warranty repair and fortunately It will be covered. I plan to use this company for my future appliance repairs.

The ice maker in my freezer, on the bottom of my refrigerator, was leaking causing the ice to…read morefreeze into clumps. John came out, quickly assessed that a new ice maker was needed. Ordered one which came in sooner than expected and replaced it at a very reasonable price. Highly recommend him. Pleasant and professional.

Does great work for reasonable cost. Showed up when he said he would be there. Would use again.read more

Really nice guy and it only took him a few minutes to figure out why our dishwasher wasn't working…read more Really appreciated his help as we were not sure if it was a dishwasher or electrical problem. Definitely calling Mueller next time we have an issue. :))

We needed to have the handle on our built-in microwave repaired or replaced. After reviewing the…read moreappliance structure, checking for a replacement part and finding that the part for the 15 year old appliance was nowhere to be found, Wayne considered his options. He identified an ingenious approach to rebuilding the handle interior and went out to get materials to do the job. He returned in a timely manner and patiently implemented the solution. You would never know that the handle had been damaged. The price that he charged us was more than reasonable. I would call him again in a heartbeat. Thanks, Wayne, for your professional service!

The Saturday before the 4th of July holiday, our freezer was not working properly. I called The…read moreFix it Man expecting him to make an appointment for the following week at the earliest. He answered the phone, asked a few questions and asked me to text him a picture of the label inside the freezer. He said he was in the middle of a service call and would call me back when he was done. He called back in about 10 minutes. We talked more about the issue, and he came right over! I was very impressed! Unfortunately, my freezer could not be saved because the model number and brand could not be referenced. However, Mr. Bedwell showed me what to do to keep it useable for about 10 days until I could get a new one. That evening, he called me to say he had a customer with the same model several months earlier, so he had looked up the invoice and found the part. He offered to order it. I said YES! His prices were reasonable. He was very nice and informative. I would definitely call him again!

Spoke to the owner in regards to a refrigerator that had an issue. The water was not working, and…read morewe needed to have the tubing replaced. He answered the phone quickly, and I explained my problem. He told me it would be $65 to come out and diagnose the issue and that he could come out that afternoon. Really awesome with the quick service! Before he came out, he had research pricing. He took a look at the refrigerator and spent about 20 minutes on it. He told me we would need the tubing as well as the reservoir replaced, as it comes as one part from GE. He told me that the parts would be $125 and he should get them in within the next day or so, and there is a $15 trip charge along with whatever time it would take him to replace. He estimated that it should take no more than 45 minutes (at a cost of $45.) He called me the next day to tell me that FedEx still had not delivered the part but he expected it either later that night or the next day. We made arrangements for him to come out a few days later, based on my schedule. He was very accommodating and said that he could be out between 2 and 4 PM. I also requested that he call first, so I would have a better idea of time. He called this afternoon at 2:30 and told me he should be here around 3 PM. He showed up @3:03. It took him about 25 minutes to replace the part, at a cost of $30. He cleaned up after himself. He is a bit of a straight shooter, no nonsense but capable and curt, but not rude. The only reason I gave him four stars, was due to the $65 cost to come out and diagnose. But he was very punctual and had wonderfully quick service. I would definitely use him again!

Always helpful. Prompt delivery. Won't buy anywhere else. Really like working with Elizabeth. She…read moreis helpful and very knowledgeable.

I needed someone experienced to come out and look at the space for my new refrigerator and to tell…read moreme what I needed to do to make the delivery easiest. Most places refused to do this, but the delivery staff from DelMar was glad to do so! I went in when I had saved the money to pay for the refrigerator and delivery. They were very patient with me. They showed me what was in stock and told me choices I could order. Once I picked out my refrigerator and paid for it, they scheduled my delivery. Unfortunately, someone loaded the wrong refrigerator on the truck, so when they first got here, the delivery guys realized it wouldn't fit. Checking his order, he realized someone at the store made a mistake. I thought I might have to wait for another day for my new refrigerator, which upset me because everything from my old refrigerator was now in insulated bags and I wasn't looking forward to unloading and loading them back up another day. However, the delivery guys were so great! They went back to the store, unloaded the wrong refrigerator and loaded the right one, called me to let me know they were on their way back, and were back with my ordered refrigerator in just a couple of hours! They did a great job taking out my old, dysfunctional refrigerator and installing my new refrigerator with the minimal amount of fuss! They were wonderful!! I would consider them for any additional appliances I may need.

County Appliance is one of those hidden gem companies that you're lucky to find. I've had them…read moreservice both my stackable washer/dryer (when something got tangled) and my refrigerator (when it stopped cooling/freezing), and both times they not only fixed the problem, they left me raving about how great they are. My fridge was giving an error code that I thought was "freezer fan" so they ordered me a new part before coming out to fix it. When the service tech came out, he ended up diagnosing that the fridge got switched into demo/store mode and it wasn't the freezer fan at all. Which lowered my bill to a simple trip charge! Honest pricing and reliable service will keep me as a loyal customer to County Appliance until the day I die. I highly recommend them to anybody needing help with their appliances. Thank you again County Appliance for the exceptional service and for your expertise.

Simply the best. Wonderful Christian family, great service and price…read more They were suggested to us, by microwave ovens of DE. Have worked on our appliances for many years. Just awesome.

run, don't use this repair service. they came out looked at my refrigerator and it was obviously…read morethis guy knows nothing about the new LG refrigerators said he couldn't provide a diagnosis because he couldn't find the model number. It was insane. He is not a technician, hide your appliances if you care, save your money....you will not be happy if you choose to use this company in my opinion. 1 star is too good for them.

Service was tops, fast and friendly I always call them, honest and responsive…read more Yes you have to leave a message as it's a home based business but worth wait for a return call.

We needed a belt for my ancient Kirby vacuum. I called Bruce (owner/technician) and he had one in…read morestock. He's in Dover Delaware across the street from the new OC job lot. (He even put it on and cleaned the brush roller.) He is a personable & knowledgeable young gentleman and I would highly recommend him for servicing, parts of many vacuum brands or to purchase the Oreck brand vacuums he sells.

The sales rep was very personable and honest about our situation. He explained that we couldn't…read moreget parts for that brand.

Roosevelt is a very nice guy, I will give him that. However, he will over charge, talk a lot and…read moregive excuses for not doing what was agreed upon. My partner hired him from Angie. (Angie's list, a service that will match you with businesses.) I did not realize that he was to be paid through the service, so I went ahead and paid, plus an extra $40.00, for him writing up the contract. He cleaned my pool beautifully, but it was also supposed to be leveled. I was given excuses by him why it was not leveled. It never did get leveled. I was also persuaded by him into being given an estimate for a different project and I paid $100.00 for just the estimate. The other project work was too expensive so I never got it done, but I was still out the $100. All together, I paid Roosevelt $640.00. My above ground pool was cleaned, but that is a lot of money for pool cleaning. I am just too naive. Nice guy, but over charges and tries to upsell. The service that we found him from ALSO charged my partner! After many phone calls, the money was refunded. It was a huge hassle, I will not use the service again. Next time, I will clean the pool myself and save $640.00.

Roosevelt arrived at 8:06 AM and the first thing he said was he would assess the outlet & write up…read morethe bill for supplies. I said to him we paid for the service, he stated we paid for his hours not the parts and if the job went over 3.5 hours we were responsible for the difference. I asked what smart outlets are? He stated they were the GFI outlets which we didn't need. Roosevelt stated he was only here to replace what was damaged. 8:52 he left our home to get supplies after writing up an invoice for $250.00 for 1-outlet & 1- circuit breaker. Lowes is 4.7 miles away in Dover & Home Depot is 5.8 miles away. I called Roosevelt at 10:25 asking where he was, he stated he couldn't find the parts at the local store so he had to go someplace else. Roosevelt returned at 10:30 AM with a small brown bag with 2 small parts needed, gone long enough to have stopped for breakfast or something. That's 2 hrs & 30 min from the arrival time of 8:06 & 1 hr 40 min from the 8:52 departure time. All he did was run down the clock. At 11:47 Roosevelt said to me "have a good day, I was about to recheck the outlet again but I am off the clock & he left. Therefore, he didn't need nor did he use 3.5 hrs. The price he quoted for the parts was over inflated but work was done so Let the Buyer Beware.