I highly recommend Darrell for any HVAC needs. He recently inspected my system and provided…read moreoutstanding service. Darrell is incredibly knowledgeable and took the time to explain everything in simple terms.

Two appointments scheduled and twice Barstow cancelled at the last minute. I had to take leave for…read morethese appointments. That qualifies as horrible customer service.

My air conditioner was not functioning. Contacted Cornett Heating & Cooling who I have been dealing…read morewith the past two years. They got someone out very fast. Will discovered the problem and ordered the part and returned and resolved the situation. Thank you Will for your terrific service! Thank you also to Cornett Heating & Cooling for being such a wonderful company! Deborah Harrington

We arrived home from a week at the beach to find our heat pump would not turn on and house was very…read morehot. I called and left a message with a different HVAC company I've used in the past and I still haven't heard back from them. I've also used Cornett in the past and had a good experience so I called them. It was 11:30 on a SATURDAY. Zack answered the phone immediately and was at my house by 12:30. Zack was very nice and was careful to explain everything. It ended up being a $160 capacitor and we now have cold air cranking. Thank you Cornett & Zack!!

Ryan came to my home for services today. My A/C went out last week and I was so anxious about the…read morecost to replace this unit. To my relief, the previous company who provided maintenance did not tighten a bolt which loosened the unit making it inoperable. Ryan restored the unit back to operation. He is professional and clearly a smart and seasoned technician. I was so grateful for his quick analysis and visit.

***AVOID AT ALL COSTS***…read more We contacted K&B as an extension of our home warranty plan (American Home Shield-- whole other issue but TLDR; stay away from them too) due to an issue with our HVAC systems. The technician who came out was prompt and professional; however the follow-up after was nothing short of a nightmare. We were told a part needed to be ordered to correct the issue and trying to contact this company in any shape/form/fashion was not only unequivocal but a circuitous process between the home warranty company and K&B directly (who we were instructed to follow up with from home warranty). We called the number listed on the website only to receive the message that the mailbox was full. We were redirected to a dispatcher who only offered the explanation for no repeated calls back after 2-3 days that she was "only the dispatcher." After one week of no AC in 90+ degree weather, I went through the home warranty system yet AGAIN to schedule a follow-up. The day of, I received a call from the same technician to be told that he wasn't even certain the part had been ordered and had no idea why the follow-up was scheduled. I texted the number the dispatcher provided (and yes, she said to text if he did not answer) multiple times in very polite manners pleading for communication and received absolutely NOTHING. This company is not only unreliable but unprofessional to the point of being nothing short of Casper the (unfriendly) ghost--basically no way to effectively communicate, and they were unbothered by any urgency in the matter despite it being the dead of heat in the middle of August. Do not use-- I repeat: DO NOT EVEN GIVE THEM THE PLEASURE OF SUBTRACTING MINUTES FROM THEIR BOOST MOBILE PHONE PLAN!!!

We had a power surge that knocked out our thermostat and Steve was there the very next day. He was…read moreprofessional, efficient, and he answered all my questions thoroughly and patiently. He was able to replace the thermostat and did a meticulous check of the rest of the system. Steve was very understanding of our additional COVID-based safety protocols and wore a mask at all times.

Turned to Love's Heating and Air Conditioning on the recommendation of a friend and neighbor…read morebecause I wanted to replace my furnace and air conditioner with a heat pump, along with my hot water heater. I received excellent service from Love's. They were efficient, courteous, professional, did an excellent job and responded to all of my questions. Highly recommend!

Paul came and responded to our request almost immediately. We needed our hvac looked at due to ice…read morebeing on the inside. He came he saw and he conquered. And even offered us a service contract. The price for service was very reasonable as well.

Since having a new HVAC system and hot water heater installed by Delta T Freelance I have had…read moreissues with the heating in winter and cooling in summer. Both issues were shrugged off with, "Heat pumps aren't really made for this climate." Then, why did they sell me one for $11,000???? When the unit stopped cooling altogether during the recent heatwave, I finally got an answer to my texts and messages that said, "Sorry, but I can't help you. I'm on vacation in Orlando, Florida, and won't be back until next Tuesday." As I was trying to comprehend any business owner going on vacation without arranging for an on-call substitute, we agreed that Paul would call me on the following Tuesday, after he returned home. That would have been two weeks ago and my phone has yet to ring. I don't know, or care, if this lack of responsibility is due to confusion, subterfuge, or embarrassment, and frankly, I don't care. What I do know is that I cannot trust Delta T to perform their work without complications or with any honest attempt at service after the sale, as promised. Never, ever... for ANY reason... lie to your customers!

They replaced a unit for my mother's house about 10 years ago. Their prices were reasonable and…read morethey did a great job. I had an issue with my A/C the other day and they were the first that popped in my mind. I was worried because I have a young child and I wanted to make sure the house wouldn't be uncomfortable. They came in one hour! Will always recommend these guys!

My AC unit had slowly stopped cooling. I checked and cleaned the outdoor coils, checked the lines…read morefor freezing, checked the airhandler and outdoor fan, and even the capacitor- I did all I could think of to DIY the repair, but alas I was unable to fix it. I called Quality HVAC and they quickly fit me into their schedule, same day. Demetrius showed up on time and was extremely professional. I told him the symptoms and what I had done. In no time at all, he discovered I was low on refrigerant and recharged the line, adding a dye to narrow down the leak in the future. Now, my home is cooling properly and the price of the repair was very reasonable. I highly recommend Quality HVAC Mechanical Service. Their quick service was fantastic and it's always great to use a local business! Give them a call!

I had grove heating and cooling install a ductless mini-split system and was extremely pleased with…read morethe courteous service and the neat job done by the installers. They discussed various details of the project as they were working on them to make sure I was happy with the work. The team went above and beyond by removing an unsightly electrical conduit that was no longer being used but was still attached to my house in the same area where they were installing the AC system. Having them take care of that was an unexpected bonus. The only thing that could have been better - when the team arrived to do the install they had a plan showing where the various components were to be installed. I would have preferred to see that plan before the team arrived to do the work.

I have been a customer of Grove for almost ten years. I have had the maintenance package as well as…read morepurchased my new water heater from them. There have never been any issues, so there was no doubt in my mind that when my HVAC unit died, I would go to them to get a new one. It started well with the sales team, and the installation team showed up right on time. Then everything started going south. I only have a tiny condo, 1200 square feet, so they gave me a time frame of 4-8 hours. At hour 10, they finally gave in and left the job 98% done. The head technician was visibly and very vocally annoyed the entire day. As they were finishing up, the other technician broke off the tube to my humidifier, and the head technician's frustration took over. They informed me that they had contacted the office, and Grove would be reaching out to arrange for someone to come and ensure the humidifier was fixed and a new tube was installed. This was on Monday; by Friday, I had not heard from Grove, so I called to inquire. While I was on the phone with them, I received a text stating they needed to schedule someone to come out and finish the job (in so many words). It was odd that I was on the phone for this issue when, all of a sudden, I got a text to schedule, but I just brushed it off as a coincidence. They gave me a time frame for the following Monday from 12-4 pm. It was my ignorance that I thought, "Hey, they didn't finish the job. I am sure they will put me close to the front of the line since it was their issue not finishing the initial job." Well, I was wrong. The technician arrived at 3:45 and assessed the necessary work, only to realize he didn't have PVC glue and would have to return to the shop to pick some up. This added another 30-40 minutes waiting around for him to come back with glue to finish the job. Now, Grove called me to schedule a pre-inspection before the county came out for the final inspection. This was when it became apparent that this company had no respect for its customer's time. They scheduled the next appointment from 12-4 pm. At 3:35, I received a test from the technician stating they would be here in 50-60 minutes, which is approximately an hour late. I had plans and rescheduled. I was not pleased to have 4 hours of my time wasted, but things happened. I got rescheduled and had to take the day off of work for the appointment. Once again, a 12-4 pm appointment. Once again, around 3:30, the office texted me that the technician was running late and that they would let me know once they had an exact time frame. I called to get clarity on the issue and realized I am now at their mercy. The office called back less than five minutes later to inform me that the pre-inspection was completed on the same day my humidifier was fixed. Overall, I had to miss work and waited over 8 hours for nothing. I would never recommend this company to anyone. There are apparent issues with the managerial staff who runs appointments and customer service. The lack of communication amongst themselves and the lack of basic customer service was extremely disappointing. With the numerous companies available, I look forward to taking my business elsewhere.

I had a 4 1/2‑year‑old Carrier heat pump that needed repair. This company charged nearly $1,300 in…read morediagnostic and labor fees yet never identified the problem. The process dragged on for over four months, mostly waiting for parts, and I ended up exactly where I started. Every replacement part they installed failed, and the troubleshooting went in circles with no progress. The technician genuinely tried, but nothing was resolved. On the last visit, they installed another board with no improvement, then attempted to charge me again. I refused -- nothing had been diagnosed or fixed, and I was already out $1,300. After that, the company stopped responding to calls and emails. Only when I reported the issue to the manufacturer did the owner contact me, demanding $369 for the previous visit and full payment upfront for any future service. When I pushed back, he emailed saying the company was "parting ways" with me. In short, the company demonstrated poor customer service, charged repeatedly without delivering a solution, and stopped communicating when they couldn't figure out the issue. I ultimately purchased a brand‑new HVAC system because I no longer felt safe relying on the original equipment after months of failed repairs.

Magnificent. Polite friendly and extremely competent. They recently replaced our heat pump…read more The entire team deserves praise. Their price was competitive. But more than that they were considerate and caring and efficient. I will be telling everyone i know about how pleased we were with them